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What’s in it for me? Why should I join the Better Business Bureau?

2/9/2012

Posted on 2/9/2012 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out how to make the most of becoming a BBB Accredited Business!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Light refreshments are provided so early reservations are very much appreciated. Thank you to our sponsor Pennica Financial Group.

Benefits 101 - Are You Taking Advantage of All Your BBB Has to Offer?

The Benefits Overview is your chance to examine the programs your BBB offers your business and the community. Learn how to:

get your BBB Accredited Business seal.
display the BBB Accredited Business seal on your advertising.
leverage our marketing of your BBB accreditation to become more visible to consumers.
capitalize on the visibility of the BBB on TV, radio, print and on the Web.
expand your business network through BBB events and seminars.
save money on advertising, insurance costs, memberships and more with the select companies and community organizations your BBB has partnered with.
eliminate high legal fees and hours of frustration through BBB mediation or arbitration.
take advantage of your Free ShopMyBBB.com webpage to provide your business expanded Internet presence.
get the new dynamic BBBOnLine Seal for your website to provide your business the instant credibility online customers are looking for.
use your BBB’s Google online marketing campaign to help consumers find you first!
apply for the Excellence in Customer Service Award (EICS) and improve your customer service practices.

The ShopMyBBB.com editing class is your chance to learn basic website editing skills that can be applied to both your ShopMyBBB.com page and your primary website. Learn:

how to create a slide show for your website.
what is a WYSIWYG.
how to embed a slide show or video.
where to get royalty-free and low-cost photos.

Light refreshments are provided.

Click here to register.
Click here for flyer.

Thank you to our sponsor Pennica Financial Group.

Date:
Thursday, February 16, 2012

Time:
11:30 a.m. - 12:00 noon - Networking
12:00 noon – 1:00 p.m. - Benefits Overview
Break/Networking
1:15 p.m. - 2:15 p.m. - ShopMyBBB.com editing class

Location:
Better Business Bureau
25 North Wahsatch Avenue, Colorado Springs

Tickets:
Free

RSVP:
Please register online. Click here or go to www.blacktie-colorado.com/rsvp and enter event code: bbb216.

Limited Seating - Reserve Early

Contact Kelly Clark for more information at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

It Could Cost You More Than You Think… says Carol

2/8/2012

Posted on 2/8/2012 by Carol Odell
You’ve heard the commercials on TV. For just $9.99 their product will make your life so easy you’ll feel as if you have a personal cleaning person coming to your house! We have all heard it before. “But wait. There’s more. If you call within the next five minutes we will throw in another item for no additional charge!”

They quickly say ---- there will be a separate handling charge for each item. The company ships the products in the same box. Then, when you receive your credit card statement, you see a charge of $30 or $40 for the total costs of the products, shipping and handling. Getting the product ends up costing you more than you thought.

My dad always said, since running commercials is expensive, you can bet the company has a plan to make money to pay for the ads. They are not giving you a product just to make your life easier.

Before you order anything, make sure you know what the shipping and handling costs will be and the company’s return policy. Use a credit card, not a debit card, so you can dispute the charges if there is a problem. Also, check on the company with your Better Business Bureau.

Years ago our BBB dealt with a company that received numerous complaints from consumers about not receiving their Shirley Temple VHS tapes. Yes, VHS tapes. As I said, it was years ago.

If you have ordered the product(s) and are not happy with the results, contact the Better Business Bureau in the area where the company is located. In fairness to the company, you should contact them first. If you are still unhappy after contacting them, file a complaint with the Better Business Bureau.

What experiences have you had ordering from infomercials?

Your BBB's Top Ten Inquires and Complaints 2011

2/7/2012

Posted on 2/7/2012 by
Check out the industries you inquired and complained about most in 2011.

Most Asked About Businesses

	Type of Business	Inquiries
1	Business Opportunities	189,907
2	Roofing Contractors	33,214
3	Check Printing	16,703
4	Heating & Air Conditioning	13,382
5	Landscape Contractors	9,981
6	Auto Dealers - Used Cars	9,637
7	Auto Repair & Service	9,136
8	Plumbing Contractors	8,946
9	Painting Contractors	8,337
10	Marketing Programs & Services	6,894

Most Complained About Businesses

	Type of Business	Complaints
1	Business Opportunities	195
2	Magazine Subscription Agents	143
3	Auto Dealers - New Cars	121
4	Auto Dealers - Used Cars	104
5	Roofing Contractors	82
6	Check Printing	70
7	Auto Repair & Service	68
8	Apartments	66
9	Mail Order & Catalog Shopping	65
10	Property Management	60

The Week in Tweets -- 2-5-2012

2/5/2012

Posted on 2/5/2012 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
Have you heard of cell phone subscriber fraud? | New BBB CEO Blog-Protect Your Cell Phone | Start with http://southerncolorado.bbb.org - News Center

BBB Accredited Businesses Only | The Insider February e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

INSIGHTS Radio 12-17-11 | Genny's Hope Foundation | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
ShaneCompany Thanks to the brides from @WeddingWire, who awarded us the WeddingWire Bride's Choice Award™ 2012! http://bit.ly/BridesChoice2012

MrRooterSoCo Currenlty seeking new Plumber/Drain cleaner to add to our team. http://cosprings.craigslist.org/trd/2819609565.html

TheStartUpPath Free webinar 2/21 Forecasting Profits & Losses https://www3.gotomeeting.com/register/750323142

BigJoeAuto Automotive Technicians Needed: McCloskey Motors and McCloskey Suzuki of Southern Colorado have immediate opening... http://fb.me/1qnjSHy6E

MemorialCOS Our free weekly car seat safety checks include booster seat reviews http://bit.ly/wkV11g

ColeInformation Your #1 Small Business Secret Weapon http://ow.ly/8LPIl

ColeInformation small biz: Want 2 get ur customers 2 love U & the chance to win $50? http://ow.ly/8LhJD

infrontcolorado New post: I Disagree with Guy Kawasaki http://blog.infront.com/i-disagree-with-guy-kawasaki

McNultyJewelers We're partnering w/ @KOAA_5 to help you "Surprise Your Valentine!" Win Blue Topaz + Diamond earrings from us! Enter: http://bit.ly/z1EguX

CHEFSCatalog CHEFS In Season: Fresh Turmeric! Find out more about this wonderful root and discover some new recipes: http://bit.ly/y3lIHs

ShelfGenieCo February Newsletter http://conta.cc/zQj8gc

business_uccs We are registering teams of two students for this competition. Deadline is February 15! http://fb.me/1qQcq0d9n

KOAA_5 job of the day Fleet Worker http://www.koaa.com/news/job-of-the-day-fleet-worker

PlanetGraniteCO New blog post: How Planet Granite Continues to Think Greener http://bit.ly/zB0omF

AirAcademyFCU Check out our Facebook page! Weekly contests every Thursday. http://ow.ly/8Obk6

corporatecards Promotional products can be effective business-building tools. http://bit.ly/wKT1mZ

CSUtilities http://bit.ly/A1UYRS Re:Sources blog: Highlighting cost of living on Groundhog Day. Our utilities are 10.2% below national avg.

AirAcademy FCU Want to work for a great credit union? Check out our current job openings at http://ow.ly/8Q6A0

JannaHoiberg Leadership - business What is the correlation between your leadership skills and profitability? http://bit.ly/A8WwcN

Spencersgardens We have seed starting seminars coming up! Feb 11 & 25, visit http://www.spencersgardens.com for times & locations!

AWPInc Reader Poll: Does your business have a blog? http://www.smartbrief.com/news/bbb/poll_result.jsp?pollName=41DD5186-AAC1-4F01-820A-B80ABD7E7940&issueid=892628A0-55F4-4862-89A3-40011E5AEFE7&vote=success

ClassicHomesCO Mobile App 2.0 (Classic Homes On The Go) has been tested, approved and released at the App Store for iPhone and... http://fb.me/1y1TkhYFR

ppld A Day of Romance – 2012: Conversations with Romance Writers will feature local romance writers discussing their craft. http://ppld.org/whats-new/enjoy-day-romance-library

CSSBDC Colorado Springs SBDC training classes are booked for 2012! Check out the online schedule: http://www.coloradosbdc.org/center.aspx?center=2070&subloc=0

CSUtilities Trying 2 keep warm? Pls be aware of the dangers of carbon monoxide. Don't heat ur home w/ an oven, stove or grill. http://bit.ly/zjOOYY

AirAcademyFCU AAFCU's Annual Meeting is on 2/23. See link for more information http://ow.ly/8Q7bM

IndyRecords Come down to Indy on Bijou in Springs on 2/18 at 4pm for a performance from The Yawpers! This will be a free and... http://fb.me/1IDZUUn8w

AsthmaAllergyCO Ways to Reduce Allergens in Your Home http://rca.st/yRoxcS

SNBoutique MOM'S night! Special "after hours party" just for moms at Something New Boutique! See the details here:... http://fb.me/XYxDivUZ

AWPInc New Blog Post: If You're Not Online Then You Don't Exist http://tiny.cc/hcha1

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Protect Your Cell Phone… says Carol

2/2/2012

Posted on 2/2/2012 by Carol Odell
Have you heard of cell phone subscriber fraud? It’s when someone signs up for service with fraudulently-obtained information of false identification. Thieves obtain your personal information and use it to set up a cell phone account ---- in YOUR name.

They are able to pull this off because they have the victim’s name and Social Security number. Yes, this is another way identity theft can become expensive and complicate your life. You will be invoiced for the fraudulent account, and it will be a stressful and time consuming process to clean up the problem.

Protect yourself against subscriber fraud by being cautious about your personal information. Keep cross-cut shredding your old check stubs, bank statements and anything that has personal information on it. Only give out personal information when you know it is safe, that includes online purchases.

Places like craigslist have great buys. They also have scams! Be leery about giving out any personal information in these situations, subscriber fraud is escalating.

The good news is cell phone cloning is declining. Cloning happens when hackers acquire SIM card information by scanning the airwaves and making a copy of your phone. Hackers use an interceptor, hardware and software to record your SIM card and then copy the information to make a phone like yours.

You can guess what happens next. You get the bill for the cloned phone, calls and text messages.

Thanks to manufacturers making improvements in their products, cell phones are more resistant to remote tampering and reprogramming. However, cell phone cloning still exists and advancements are being made by thieves, too.

According to the Federal Communications Commission (FTC) carriers lose more than $150 million per year just to subscriber fraud alone. Obviously, you should check your phone bill faithfully every month.

Call your carrier if you think you have become a victim of cell phone fraud. Generally, your carrier will work with you.

To report a fraud or scam, call or email your local Better Business Bureau.

The Week in Tweets -- 1-29-2012

1/29/2012

Posted on 1/29/2012 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
BBB Event 2-17-12 | eWomen Network Luncheon - The Sugar Blues | Start with http://southerncolorado.bbb.org - Calendar of Events

Visit us at our business page www.facebook.com/BBBSouthernColorado and 'Like' our page. We are looking forward to connecting with you.

The average car on the road is 11.1 years old. Know your repair rights. | Start with http://southerncolorado.bbb.org - News Center

We will be closing our SoCoBureau Facebook page 2-6-12. Please visit us at our business page www.facebook.com/BBBSouthernColorado and 'Like' our page.

INSIGHTS Radio 10-8-11 | Performing Arts for Youth Organization | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

INSIGHTS Radio 10-29-11 | Eye Care Tips | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
ColeInformation small biz, need some new habits 2 make ur sales hit the roof? http://ow.ly/8B2P4

ASPENP0INTE Check out our job opening for a Software Developer in colorado spring, CO! http://mnstr.bz/usLWqw

ppld Do you use our CyberShelf Downloads? We'd love to get your feedback. http://tinyurl.com/7dg7lyj

CSBizJournal Ent Credit Union giving $10 million back to its members. http://bit.ly/A9b1Oh

BenefitServices New information on W-2 reporting requirements for 2012! http://fb.me/1ckUfryIl

chuckkocher In today's blog I talk about the importance of thinking like a customer. Read more here and then join the discussion! http://ht.ly/8EJuX

Ent_CU For most of us, the way we manage money is based on where we are in our lives. Get free money tips by decade, here: http://bit.ly/A3RwhQ

CSUtilities Our CFL light bulb exchange is still going on! We'll exchange up to 12 of your old incandescents for CFLs. http://bit.ly/wPr9Jf

ppld Want to learn Spanish or build on existing skills? PPLD offers 3 levels of Speak Spanish classes starting in February. http://tinyurl.com/7grxoaw

SkySox Sky Sox Introduce "Best of" Series http://bit.ly/zfwbR4

BiggsKofford Didn't get to attend last weekend's Revenue North conference? Check out BiggsKofford's presentations here! http://fb.me/1CYqB0Mxy

CSUtilities Principal Engineer - Transmission Operations Planning (closes on 02/20/12 @ 4PM ... http://bull.hn/l/CVZ3/3

AWPInc When is the last time you updated your business' website? - BBB TrustBrief http://www.smartbrief.com/news/bbb/poll_result.jsp?pollName=961E06C3-3477-43A8-A87C-9AAFE392B72F&issueid=D1BF74CF-AC42-4E51-BC61-D63522CF4FD6

MandMLaw Simple tips for avoiding Colorado winter car accidents http://ow.ly/8GfPL

ppunitedway Thanks to our friends @navakai for agreeing to sponsor additional "Bat Phones" for our #211 hotline! http://www.gazette.com/articles/calls-130769-springs-phone.html

SafetyGearNews Blog Post: Protective Gloves for Fireplace Safety http://ht.ly/8H739

MemorialCOS Pediatric Gastrostomy Tube Feeding - Linda Henn, NP - Colorado Springs, CO - YouTube http://ow.ly/8HdnA

CSBizJournal YP Connection: Young entrepreneur enters real estate world. http://bit.ly/ycEJPU

Ent_CU Looking for ways to save money? Get some great tips in our latest blog post! Read it here: http://bit.ly/zDbRNO

CSUtilities Re:Sources blog: It's the year of H20, & we're celebrating this valuable resource w/ interactive events all year. http://bit.ly/zt7S01

Ent_CU FREE Seminar: For Your Biz: Economic Gardening: How 2 Use the Geographic Info System. Jan 31, 5:30-7:30 pm, Pueblo. http://bit.ly/zt7xHI

AdonisAesthetic In our continued efforts to help make your 2012 one of your best years ever, we invite you to our nutritional... http://fb.me/P85h0pTd

KOAA_5 job of the day Equipment Condition Specialist http://bit.ly/w0cgMJ

AWPInc New blog post: Understanding the ROI of SEO for Business Owners http://tinyurl.com/8yyf88b

CSUtilitiesjobs Senior Electric Distribution Planning Engineer (closes on 02/13/12 @ 4PM MST) http://bull.hn/l/121Z/4

JannaHoiberg Do you consider yourself to be a great leader? Join us beginning Feb 28 for LeadershipCLUB. http://www.actioncoachadvantage.com/index.php/LeadershipCLUB/LeadershipCLUB-46908.html

AsthmaAllergyCO What is an Allergy? http://rca.st/wEask0

DoubleUps4Beds Sleep better this winter! http://icont.ac/RuUk

SkySox New Rockies to Know for Sky Sox Fans http://bit.ly/zrSa0w

KRDONC13 Scammers Use Police Phone Number http://bit.ly/zs9htA

ColeInformation small biz, r u taking advantage of USPS' downfall? http://ow.ly/8Htf3

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Car Repair Laws… says Carol

1/25/2012

Posted on 1/25/2012 by Carol Odell
The average car on the road is 11.1 years old. Even though cars are better quality these days, car repair costs better be in your budget. Also, know your rights.

Years ago we had a car that needed a hose replaced. That was okay until other hoses kept breaking right after I would get one fixed. One thousand dollars later, the repairs stopped. If my mechanic had not been a friend and neighbor who I trusted completely, I would have thought I was being ripped off.

I know my situation was not unique. Many of you have taken a car in for repair only to take it back for repair on something else a few days later. Before you think bad thoughts about your mechanic, remember auto repair is not a science.

However, do your homework before you have your car repaired. Check with the BBB on the companies you are considering using. Get estimates, if the situation allows it. Know your rights protected by the Colorado Motor Vehicle Repair Act. This Repair Act does not apply to trucks weighing more than 8,500 lbs., farm vehicles, motorcycles, cars older than 25 years and collector’s items.

The law does state that no repairs can be made to a vehicle without the written consent of the owner which includes an estimate of repairs.

The estimate must include:

Total costs of repairs (excluding sales tax and towing charges)
Completion date
Whether customer wants replaced parts returned
Cost of reassembly (if the customer chooses not to have the work done) and replacement of parts destroyed in disassembly

Exceptions: Consent for repair must be written unless:

Customer signs a waiver of right to an estimate
Estimate is after disassembly necessary to determine problem
Estimate is for additional charges
Vehicle is towed in or left before or after business hours, in which case no more than $100 worth of parts and labor combined is allowed without owner consent

You can give up your right to an estimate by signing a statement printed in bold type: “I DO NOT WISH TO RECEIVE ANY ESTIMATE, EITHER WRITTEN OR ORAL, TO WHICH I AM ENTITLED BY LAW. BEFORE REPAIRS ARE AUTHORIZED.” Authorization for repairs must be gotten, nonetheless.

Consumers may have private remedies under the Act, including treble damages and costs and attorney fees. To file a consumer complaint either call (800) 222-4444 or use the Office of Attorney General’s Consumer Protection Section's online consumer complaint form.

What repair stories do you have?

The Week in Tweets -- 1-22-2012

1/21/2012

Posted on 1/21/2012 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Shopping Safely Online | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | Your BBB's Top Ten Inquires and Complaints | Start with http://southerncolorado.bbb.org - News Center

New Blog from BBB CEO | Bypass Hotel Photo Fake Outs | Start with http://southerncolorado.bbb.org - News Center

BBB News | It’s a Fake – Again! | Start with http://southerncolorado.bbb.org - News Center

INSIGHTS Radio 10-1-11 | Job Search Tips part 2 | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
KOAA_5 Xcel energy warns customers of phone scam. http://bit.ly/zmN0In

MandMLaw Some quick legal resources http://ow.ly/8t45r

Pinnacol Many lessons in our new Fatality Alerts: Electrocution, struck by materials, auto accident, fall from ladder http://bit.ly/zkK5Sg

CSBizJournal NRF holding video contest for retailers. http://bit.ly/wI1ceu

KOAA_5 job of the day Grant Writer http://bit.ly/xqgLyk

CheyenneMtnZoo Good morning! Looking to better yourself in 2012? Support Cheyenne Mountain Zoo by joining the Adult Volunteer team! http://www.cmzoo.org/getInvolved/volunteer/requirements.asp

DoubleUps4Beds DoubleUps for Beds Business Review in Salida, CO - Serving Southern Colorado BBB http://shar.es/WRxMJ

ChampionWindows We’re giving you the chance to win a $100 Target gift card. Click the link to enter. http://tinyurl.com/83p629v

KRDONC13 Filing Taxes Free For Some http://bit.ly/yIFz7e

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "S" is for "Student Loans" http://bit.ly/x8neta

CenturaHealth I'm taking Centura Health's BetterMe Blueprint Healthy Heart Challenge. Join me and become a healthier you. http://heartchallenge.centuraconnected.org/

DrKenGasper Here's an update from our team member, Shari Sullivan, who took part in a mission trip to Nepal. Her job on the... http://fb.me/IawK0Yfp

KOAA_5 Each Monday our friends at O'Briens Carpet One give away a prize http://on.fb.me/xICxgy Check out their Facebook page to win.

TheStartUpPath Thank you to all of last night's webinar participants! Another great success! In case you missed it you can visit... http://fb.me/GxK9mW9q

Ent_CU Are you a happy Ent member? We make it easy to tell your friends; visit http://Ent.com/ShareTheEntDifference to learn how

KOAA_5 job of the day Physical Therapist- Penrose St. Francis Hospital http://bit.ly/z7biUS

KRDONC13 Pueblo Police Warn Businesses About Forged Checks http://bit.ly/x26fn2

BestwayDisposal http://on.fb.me/yA2hb9 Like us on Facebook. This will keep you up to date on what is going on at our company from trash to recycle!

KRDONC13 Phony Complaint Claiming To Be From BBB Sent Via E-mail http://bit.ly/xpTWip

kktv11news Want your chance to watch the 2 best teams in football duke it out? Here's your chance: http://www.kktv.com/contests/misc/OVERTIME_Ticket_Giveaway_137115728.html

AffordableRootr We have a short video clip that tells you everything you need to know about our plumbing company. Check us out! http://ar.gy/srm

KOAA_5 job of the day Project Coordinator http://bit.ly/xSSgx2

BenefitServices Initial HHS Proposal Gives States Flexibility to Define Essential Health Benefits http://fb.me/1h3njaru6

Ent_CU Looking for a new job? Ent might be the place for you! Check out our latest job openings: http://Ent.com/Employment

AsthmaAllergyCO Asthma & Allergy Associates, P.C. Defines What Exactly Asthma Is http://rca.st/xOP64p

ppld Theme for 2012 Jean Ciavonne Poetry Contest for Children is You Are Here Now: Poems of Place. Submissions due 2/18. http://ppld.org/whats-new/jean-ciavonne-poetry-contest-children

CSBizJournal Journal names 2012 Rising Stars. http://bit.ly/Ao36rM

ColeInformation Boost ur content marketing, small biz 4 more customers! http://ow.ly/8B2ZQ

JenBarryInc Models Needed! Salon Grand Opening Party Date: Saturday January 28, 2012 Time: Models needed from... http://fb.me/1CIikY290

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

It’s a fake – again!

1/18/2012

Posted on 1/18/2012 by
Phony complaint claiming to be from BBB sent via email.

Once again, The Better Business Bureau is issuing an urgent SCAM alert cautioning businesses and consumers about an email that is purportedly from a bbb.org email address about a recently filed complaint. Although there are different variations circulating, all of the malicious emails contain links designed to infect computers with malware – specifically a Trojan Horse known as Zeuss of Zbot.

The Council of Better Business Bureaus (CBBB) has been working with a phishing deactivation service to shut down all websites that host malware, yet scammers continue to put up new sites. Deactivating these websites ensures that recipients who click on the link won’t be exposed to the virus. However, it will not prevent emails from going out in the first place.

This is a scam and it has been reported to the FBI.

Because the email is fraudulent, the BBB advises anyone that receives this email to take the following steps:

Do not click on any links or reply to the message,
Forward the message to phishing@council.bbb.org,
Completely delete the message from your inbox,
Run a full virus scan on your computer if you did click on any links.

Bypass Hotel Photo Fake Outs… says Carol

1/18/2012

Posted on 1/18/2012 by Carol Odell
We arrived at our hotel on Maui, took in the scenic views and warm breeze, and went to our hotel room. That’s when the bump came in our trip. It’s an understatement to say the photos that were on the hotel’s website poorly represented the room we were standing in at that moment. The room was so small that my husband whacked his toe on the dresser leg and broke his toe the first night!

Because we were in our hotel room only to sleep, it didn’t impact our relaxing trip of seeing the whales, the beaches, playing golf in the mountains, and eating scrumptious food. But, if we had dreamed of sitting in our room, relaxing and looking out at the ocean, we would have had to find another hotel room, if one was available.

That trip was a few years ago. Now we know there are websites that can help you determine the fake photos. One such website is www.oyster.com. This site has investigators who take pictures and review the hotels, as well as post customer reviews.

Also, www.tripadvisor.com is a website where travelers post their own pictures of resorts and hotels. In other words, you see photos not taken by professional photographers or pictures that have been photo shopped. You see the real thing.

On this website you can see how the hotel is rated on value, location, sleep quality, rooms, cleanliness and service. There are reviews from travelers going into great detail about the experience. You can also check out restaurants and things to do in that area.

Before making reservations for a hotel that is unknown to you, check their BBB rating and BBB Business Review, if the hotel is located in the United States or Canada. Ask friends where they have stayed. There are also good guide books that have tips on hotels.

Don’t end up like one blogger thinking they were staying on the beach only to find out the hotel was separated by a large parking lot and a loud busy street.

Do you have any tips?

Your BBB's Top Ten Inquires and Complaints

1/16/2012

Posted on 1/16/2012 by
Check out the industries you inquired and complained about most in December 2011.

Most Asked About Businesses

	Type of Business	Inquiries
1	Business Opportunities	11,563
2	Check Printing	2,427
3	Roofing Contractors	1,696
4	Heating & Air Conditioning	1,335
5	Marketing Programs & Services	1,103
6	Auto Repair & Service	953
7	Auto Dealers - Used Cars	860
8	Plumbing Contractors	772
9	Mail Order & Catalog Shopping	619
10	Property Management	567

Most Complained About Businesses

	Type of Business	Complaints
1	Magazine Subscription Agents	20
2	Business Opportunities	18
3	Auto Dealers - New Cars	11
4	Apartments	9
5	Timeshare Resale & Marketing	9
6	Auto Dealers - Used Cars	8
7	Mail Order & Catalog Shopping	8
8	Auto Repair & Service	5
9	Schools – Colleges/Universities	5
10	Roofing Contractors	4

The BBB Eye - Shopping Safely Online

1/16/2012

Posted on 1/16/2012 by
Shopping can be a fun activity any time of the year. But there can be dangers associated with shopping. We are looking at how to be safe and smart when shopping.

Carol Odell of your BBB stops by KRDO NewsChannel 13 to chat with investigative reporter Tak Landrock about what to look for on a website to keep your financial information safe, how to make sure you are getting what you expect and how to avoid shipping and return surprises.

The majority of us shop online at least sometimes. Are we doing shopping safely? When we are shopping online we need to use common sense and caution. But that is not all we need to know, we need to know what the policies are for the stores or websites we are visiting, what their terms and conditions are. Shop around to make sure you are getting what you want for the right price.

One of the biggest problems when shopping online are the rogue websites that look like trusted businesses. You type in the address, select your products and get ready to check out but you never check the top http bar to make sure it reads https to show it is a secure website. If the webpage requesting your financial information does not have the https it is time to look for a new website to shop on.

You can also look for the BBBOnLine seal and make sure that you click on it. It should link to the company’s BBB Business Review that will verify that they are a BBB Accredited Business. Be sure to check the URL to verify you have been directed to a BBB website and not a clever duplicate. If this seal does not link properly it has been copied and pasted and is not a legitimate seal.

When you pay with a credit card make sure that it is done through the credit card process. Card companies such as Visa or MasterCard will protect you if you have problems with the product or the vendor. If you get your product and it is not the same product that you ordered and you are having a hard time returning it with the vendor, you can call your credit card company. You can say it is not working for me and the merchant is not helping me out, I want to dispute these charges and your credit card company will help you out.

Print the confirmation of your order. Always keep the paper trail whether it is via a format on your computer or a paper copy. This shows how much you were charged, any applicable taxes and you can make sure it corresponds with your bill at the end of the month. Always make sure you are being billed correctly.

Refund policies are very important. Before you decide to buy, make sure you read through all of those policies. Some shops only have a limited time you can return the product and others, especially electronic stores, will charge a restocking fee to return a product and you need to know what that restocking fee is. It is not uncommon for a restocking fee to be at least 15%.

Check for the expected ship date. Companies are required by law to ship within 30 days after purchase or offer an alternative including a refund. When you do pay for shipping make sure you are getting the best bang for your buck.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 1-15-2012

1/14/2012

Posted on 1/14/2012 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How to Avoid Online and Phone Scams | Start with http://southerncolorado.bbb.org/thebbbeye

New Blog from BBB CEO | Make Your Password Safe | Start with http://southerncolorado.bbb.org - News Center

BBB Event 1-19-12 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 1-19-12 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 1-20-12 | eWomen Network - register before price increase | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 12-24-11 | Revenue North Small Business Growth Summit | http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

Join your BBB at the Revenue North 2-day business conference 1-20-12 and 1-21-12 | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 9-24-11 | Job Search Tips part 1 | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
DrKenGasper Six Tips for a Healthier “Fresh From the Dentist” Smile. 1) Brush regularly. 2) Drink green tea. 3) Use... http://fb.me/1nZYkHrSA

CareandShareFB Ever wondered what would happen if our boss, Lynne, went undercover for day? Well, now you can check out her brand... http://fb.me/ApLF6kkY

BarryBusinessSe I just joined LinkedIn and created my professional profile. Join my network. http://lnkd.in/TCTVXV

CSUtilities Make any purchases in Dec. 2011 that qualify for a rebate? If so, your applications must be postmarked by 1/31/12. http://bit.ly/xaok6M

TheStartUpPath Free webinar on Creating a Sales Forecast, free templates included! 1/17 http://www.thestartuppath.com/1

kktv11news Here's an alarmingly sneaky scam you should be aware of before your next vacation http://bit.ly/wSCGih

clawsonlawfirms Car, Bus,Truck & Motorcycle Accidents http://www.clawsonlawfirm.com/vehicle-accidents.html

PPWFC Employers hire summer employees @ the Governor's Summer Job Hunt Job Fair. Free booths 667-3839

VisitCOS VisitCOS is bursting w/ new attractions & activities in 2012! http://bit.ly/za22wT

Ent_CU Getting married in 2012? Check out Ent’s financial tips to help with this next big life stage: http://bit.ly/rJJQiZ

CSUtilities Own/operate a business? Attend a free workshop & learn how u can save $ thru new technologies & incentive programs. http://bit.ly/xL4wGo

chuckkocher In today's blog I talk about two important components of your business: People and Culture. Read more here: http://ht.ly/8oMG2

premierback Attention Licensed Massage Therapists: we have sublease space available and, if the "fit" is right, can even... http://fb.me/1qbpST7t7

DrKenGasper Dr. Ken Gasper of is proud to welcome Dr. James Orban, periodontist to Aesthetic Dentistry by Design. Dr. Orban... http://fb.me/LE7SrwgY

compassion Pssst! Compassion Canada is looking to hire a web designer. http://ow.ly/8pcFj Interested? The position doesn't require you to relocate.

BenefitServices Like Our Page! We will have a drawing when we hit 100 Fans. Be sure to spread the word for your chance to win a... http://fb.me/11v5fZbvY

ChicoBasinRanch Check out this article detailing our philosophy on managing cattle and horses in wintertime. Thank you to Top50... http://fb.me/1vdJx92Pg

AirAcademyFCU Take the hassle out of shopping for a vehicle. AAFCU offers a free Auto-Buying service. Check it out at http://ow.ly/8opQ3

Ent_CU Start the New Year off on an organized foot! Get some great tips on how in our latest blog. Read it here: http://bit.ly/zySBmp

usahockey Applications are now being accepted for the Brian Fishman Internship in the Communications Dept of USA Hockey. Info: http://bit.ly/hG5rgf

AffordableRootr Have you found us on Facebook yet? If not, we'd love your like! http://www.facebook.com/affordablerooterco

ppld Honoring Black History Essay Contest for middle and high school students: http://tinyurl.com/82ldtvs

ChristySports Note our new twitter handle @ChristySports

CSUtilities The EPA recently approved more stringent emissions standards. Our power plants currently meet all EPA standards. http://bit.ly/x5Xt0P

SkySox Sky Sox and Rockies Extend Player Development Agreement http://bit.ly/xulEtP

MarketTreasury For those of you that didn't know... we have a blog! Check us out, leave feedback! http://fb.me/1q3oyefPu

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

What’s in it for me? Why should I join the Better Business Bureau?

1/12/2012

Posted on 1/12/2012 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out how to make the most of becoming a BBB Accredited Business!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Light refreshments are provided so early reservations are very much appreciated. Thank you to our sponsor Pennica Financial Group.

Benefits 101 - Are You Taking Advantage of All Your BBB Has to Offer?

The Benefits Overview is your chance to examine the programs your BBB offers your business and the community. Learn how to:

get your BBB Accredited Business seal.
display the BBB Accredited Business seal on your advertising.
leverage our marketing of your BBB accreditation to become more visible to consumers.
capitalize on the visibility of the BBB on TV, radio, print and on the Web.
expand your business network through BBB events and seminars.
save money on advertising, insurance costs, memberships and more with the select companies and community organizations your BBB has partnered with.
eliminate high legal fees and hours of frustration through BBB mediation or arbitration.
take advantage of your Free ShopMyBBB.com webpage to provide your business expanded Internet presence.
get the new dynamic BBBOnLine Seal for your website to provide your business the instant credibility online customers are looking for.
use your BBB’s Google online marketing campaign to help consumers find you first!
apply for the Excellence in Customer Service Award (EICS) and improve your customer service practices.

The ShopMyBBB.com editing class is your chance to learn basic website editing skills that can be applied to both your ShopMyBBB.com page and your primary website. Learn:

how to create a slide show for your website.
what is a WYSIWYG.
how to embed a slide show or video.
where to get royalty-free and low-cost photos.

Light refreshments are provided.

Click here to register.
Click here for flyer.

Thank you to our sponsor Pennica Financial Group.

Date:
Thursday, January 19, 2012

Time:
11:30 a.m. - 12:00 noon - Networking
12:00 noon – 1:00 p.m. - Benefits Overview
Break/Networking
1:15 p.m. - 2:15 p.m. - ShopMyBBB.com editing class

Location:
Better Business Bureau
25 North Wahsatch Avenue, Colorado Springs

Tickets:
Free

RSVP:
Please register online. Click here or go to www.blacktie-colorado.com/rsvp and enter event code: bbb119.

Limited Seating - Reserve Early

Contact Kelly Clark for more information at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

Make Your Password Safe… says Carol

1/11/2012

Posted on 1/11/2012 by Carol Odell
Coming up with a new password is painful, isn’t it? We tend to not make them unique enough so that we can remember them.

The Internet Crime Complaint Center (IC3) sent out an alert that listed the top 25 common passwords. You can count on the hackers using these passwords and more to steal information. Here are the top 10 passwords: password, 123456, 12345678, qwerty, abc123, monkey, 1234567, letmein, trustno1 and dragon.

My guess is that you aren’t using these passwords. But, are your passwords safe enough? Hitachi ID Systems, Inc. has a good User Guide at http://hitachi-id.com/password-manager/docs/choosing-good-passwords.html. Here are some of their password safety tips:

Base the password on a mnemonic, such as an easily remembered phrase. Take the first letter of each word in the phrase and add a few characters. Example: “Seek first to understand” would look like sftu8@.
Let applications like Hitachi ID Password Manager select a safe password for you.
Choose a password when your mind is clear, and you are not rushed to create the new password. Then use the password often.
Use six characters or more.
Mix upper and lower case letters. Don’t use personal information or dictionary words. Hackers use software to enter random dictionary words to help them determine your password. It works.
Avoid substitutions such as replacing l or i with the digit 1. The hackers’ software will figure that out immediately.

If you are like me, you have a hard time remembering what password goes to what account. The User Guide says, if this is a problem for you (and I can’t imagine it not being a problem), don’t write down passwords but rather use one strong password for all your login accounts. They say this is more secure than writing the password on a post-it note or entering it where it might be seen, such as in your phone --- and then you lose the phone.

How are you managing your passwords? Love to hear from you.

Stephen Cox to be featured on award-winning CredibilityLIVE

1/10/2012

Posted on 1/10/2012 by
In today’s economy, trust and brand reputation are more important than ever.

On January 11th, 2012, Stephen A. Cox, President and CEO of the Council of Better Business Bureaus, will be interviewed LIVE on how BBB rates and reviews businesses, why trust is a vital asset to any small business, how businesses can build that trust and earn increased customer confidence.

Mr. Cox will also take questions online from small business owners. This marks the first major address by Mr. Cox on the occasion of the BBB’s centennial.

When:
Wednesday, January 11, 2012 EST (LIVE!)

Where:
www.credibilitylive.com

How:
Viewers can watch the interview live and ask their own questions via interactive chat on www.credibilitylive.com. Registration for Mr. Cox’s CredibilityLIVE event is now open at the CredibilityLIVE website. The live Q&A will be FREE and open to the public.

The BBB Eye - How to Avoid Online and Phone Scams

1/9/2012

Posted on 1/9/2012 by
Shopping can be a fun activity any time of the year. But there can be dangers associated with shopping. We are looking at how to be safe and smart when shopping.

Katie Carrol of your BBB visits with Sergeant Bill Dehart from the Colorado Springs Police Department to learn how to avoid common Internet and phone scams.

Shopping on the Internet is convenient and there are a lot of good people conducting business and there are some bad ones. As more and more people shop on the Internet, the probability of you having your personal information scammed has also risen. So you have to be very careful.

There are so many different types of scams and they are constantly evolving so what you are really looking for is, if it passes the sniff test. If it smells bad, it probably is. If you are not sure ask your friends.

It is like the email from the Nigerian Prince who says you are worth $1 million now you just need to give me your bank information and your social security number. These emails come from all across the globe and they always say they're going to give you free money. If it sounds too good to be true, it is.

One of the other scams that is turning up on a regular basis is that a person receives a phone call or an email from a family member who says they are in jail and you have to send them money or they can not get out of jail. This is frequently known as the grandparent scam.

These scammers are sophisticated enough that they are able to use social engineering. You place a phone call and say. “Hi, is this John?” The response will be, “Yes, this is John.” So you say, “Hey, are you in jail?” The response is, “Yes, I am in jail in England.” You say, “So you are Mary's boy?” The reply is, “Yes, Mary's boy.” Now the scammer has some details and it lends credibility to what they say.

A scammer uses leading questions so do not corroborate the information. It may seem rude, but when someone calls you on the phone and says, “Hi. Is this Mary?” do not say, “Yes it is.” Say “Who is calling?” In the past we have been taught to be polite on the phone, but in this day and age, the reality is that by being polite we can actually give away a lot of valuable information.

On the Internet, people should be looking to see if they are visiting a trusted site. Did you click a link that sent you somewhere other than where you expected to go? Was the email or link that you received to visit from a trustworthy source? Even though you might have received it from a friend, potentially they have been scammed.

Take a few moments before you put in your credit card information or your personal information to verify you are on a valid site. It is very simple to look at the address bar and type in the correct address. Sometimes you will see that you have been redirected somewhere else which is a bad sign. When you type in an address it should take you to the page you're looking for.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 1-8-2012

1/7/2012

Posted on 1/7/2012 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - The Psychology of Shopping | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Businesses Only | The Insider January e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

New Blog from BBB CEO | Happiness is... | Start with http://southerncolorado.bbb.org - News Center

INSIGHTS Radio 9-10-11 | Being a Leader | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

New Video Clip | The BBB Eye - Keeping Credit Card Information Safe When Shopping | Start with http://southerncolorado.bbb.org/thebbbeye

INSIGHTS Radio 9-17-11 | Child Sex Trafficking | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
ppld Bring your used CDs to the Library and support All Pikes Peak Reads: http://tinyurl.com/6wyv5nm

Pinnacol Our foundation is now accepting scholarship apps from the children of workers seriously injured or killed on the job http://bit.ly/wDzKr0

Ent_CU Start the New Year off right & get organized! Get some great tips in our latest newsletter: http://bit.ly/utb5Sq

ppld Our Adult Reading Program begins Monday! http://ppld.org/whats-new/adult-reading-program-novel-destinations

chuckkocher I'm speaking at the Revenue North SMB event in Colorado Springs on January 20th. I hope to see you there! http://ht.ly/8ha4i

CheyenneMtnZoo MARK YOUR CALENDAR! Sat. 01/14 - Blue Star Recycle Event - Recycle anything with a plug and help raise $$$ for the zoo.

RevenueNorth Don't miss Revenue North Jan 20-21 Sales/Marketing training for $99. Register today! http://ow.ly/8hZPl see the video http://ow.ly/8hZPm

CSUtilities Re:Sources blog: As a community-owned utility, profits go back into the org. Ever wonder where that $ is spent? http://bit.ly/xm9hOS

ppld PPLD has expanded its genealogical resources: http://tinyurl.com/6mubout

CSUtilities If u or someone u know is struggling to pay utility bills, please look into our assistance options. http://bit.ly/wHHno6

KOAA_5 job of the day Registered Nurse http://bit.ly/zKD0Wx

CheyenneMtnZoo Take your computer to the WILD side with our newest free zoo wallpaper! http://www.facebook.com/CMZoo?sk=app_208412272531040

MrRooterSoCo Do u check the BBB Rating of any service company u have to ur home? Be sure & check w/ @BBBSouthernColo before you make that call.

CareandShareFB Who is going to join us for the Day of Service? http://fb.me/1fF0a2zt9

chuckkocher Be sure to succeed in the new year. My latest blog shows you 3 common pitfalls & how to avoid them. Please comment: http://ht.ly/8jKHq

AFCMortgages American Financing is looking to hire an IT person for Desktop Support. If interested, please call 303-695-7000... http://fb.me/1ppycevYm

Combatroofing New Direct Link to our fanpage! https://www.facebook.com/Combatvetshomesolutions

AdonisAesthetic Check out the welcome video Dr. Shinn did for the Adonis website. (Only 53 seconds). Dr. Shinn is the only female... http://fb.me/18wplkRTR

csgazette BEST OF THE SPRINGS: Let the voting begin COSprings! http://ubin.cc/yKqkLB

PlanetGraniteCO New blog post: Colorful Kitchens that Can Never become Outdated http://bit.ly/wQr7rN

PPWFC Be a mentor! Join the Engaging Youth program http://www.ppwfc.org/page.php?s=240

infrontcolorado New post: Video: What is Twitter? http://blog.infront.com/what-is-twitter/

ColeInformation small biz, do u know the 5 Secrets to Timing Your Sale Just Right? http://colecommunity.com/5-secrets-to-timing-your-sale-just-right/

CallJustDetails Do you trust contractors you let into your home?... http://fb.me/1cy5CRCcj

CheyenneMtnZoo It's time to "Rack" your brain to win a Meet & Greet with our moose! Check out our FB page for more details - http://www.facebook.com/CMZoo

AsthmaAllergyCO Asthma & Allergy Associates, P.C Review | "Intelligent, Good Advice, Kind" | (719) 325-7508 http://rca.st/zp4Ubg

MandMLaw Colorado Insurance Bad Faith Attorneys http://ow.ly/8ijne

KOAA_5 job of the day AspenPointe Case manager http://bit.ly/A5RFoY

CSBizJournal Subscribe to the CSBJ Daily email and get the latest business news delivered right to your inbox. http://bsfurl.com/SiMD/DI/B7

MrRooterSoCo Check out ‘How one Wounded Warrior overcame the odds’ at http://www.vetfran.com/how-one-wounded-warrior-overcame-the-odds

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

The BBB Eye - Keeping Credit Card Information Safe When Shopping

1/6/2012

Posted on 1/6/2012 by
Shopping can be a fun activity any time of the year. But there can be dangers associated with shopping. We are looking at how to be safe and smart when shopping.

Katie Carrol of your BBB sits down with Tom Gorab of Emergency Network Security Systems to talk about how we can know as consumers that our credit card information is safe at retail outlets or restaurants and that the employees working at these establishments are keeping our information safe.

We need to shop with some forethought and not just impulse. So we have thought it out and we have made a decision to make purchase. How do we know, as consumers, that our information and credit card information is safe at retail outlets or restaurants and that the employees working at these places are going to keep our information safe?

Credit card fraud is rampant. A 2007 FBI study showed that at that point nearly 10 million people were defrauded out of 50 billion dollars due to credit card fraud. Credit cards are easy financial items to lose track of and when someone gets the information they can go out immediately and use it to make purchases.

When you go to a retail outlet what protocols are in place to protect your information from the employees or others? Most businesses have good point-of-sale systems that manage credit card information and they obscure the complete credit card number such as just showing only the last four digits of the number. In years past a merchant took an imprint of your credit card to process the transaction and people had access to the full credit card number and expiration date.

Video is very popular now and it is an important part of the protection process. There are video systems that interface with the point-of-sale systems and make a video of the payment transaction happening at the register so there are more controls to see what an employee is doing.

Restaurants are a little more risky when it comes to keeping your information safe. Your waiter brings you a booklet with the receipt, you give them your credit card and away they go with it. You just don't know what happens to your credit card at that point.

A payment option in lieu of a credit card at a restaurant is using a gift card. You can buy gift cards from places that give you point credit on your credit card. Sometimes your credit card company offers gift cards. Many times, especially around holidays, restaurants will offer a deal on gift cards such as a free $5 card when you buy a $25 card or you can always use cash.

On the Internet there are options from some credit card issuers that give you a virtual card number. When you order on the Internet you get a different card number for each transaction so you are not giving out your real card number.

Our security climate has changed and we need to expect that fraud will happen to us. A threat is when a loss can occur and vulnerability is a condition that exists that would allow a threat to materialize. We have vulnerabilities more than threats and we need to do something to protect that process.

Explore options with your favorite credit card company. They have products in place called wallet or credit card protection that keep someone from being able to hurt you personally if your credit card is stolen. Immediate actions are taken and the credit card company gets involved. There are programs to take care of all the credit cards in your wallet. They cost a little bit of money, but you will probably be glad you spent it if your information is compromised.

Expect to be victimized. When it happens it could be catastrophic without preparations. It's always good to have a plan.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

Happiness is… says Carol

1/4/2012

Posted on 1/4/2012 by Carol Odell
Have you ever considered that mind-wandering can affect your happiness? And your productivity?

Matthew Killingsworth discusses his findings from his research study in the article, The Future of Happiness Research in the January-February 2012 Harvard Business Review.

Killingsworth says that our mind wanders nearly half the time and that lowers our mood. We have always heard that we need to feed ourselves positive thoughts. Now, we know why. Right? If we don’t make an effort to be positive we tend to think negative or neutral thoughts, and down goes our mood.

I was floored me when I read what Killingsworth says about how much our minds wander. It’s 60% while commuting, 30% when talking to someone and about 50% of our work day! Obviously, we don’t stay focused as much as we think or want.

As managers, employees, spouses, parents, and/or friends, staying focused is important and we need to improve. Killingsworth suggests that when we get up in the morning we should ask ourselves, “What am I going to do with my mind today?”

Reflective listening helps me stay focused when someone is talking. In other words, I rephrase what the person has said, and say it back to him. When I am working or reading, I repeat thoughts out loud or read out loud to stop my mind from wandering.

What do you do? We all need tips to keep focused and happy.

Killingsworth also talks about happiness on the job being more about our moment-to-moment experiences rather than a high salary or a prestigious title. Once again, we are hearing it’s the small things that count.

What are the small things that make a difference in your day or happiness? Pass your thoughts along and you could help make a difference in our happiness, too.

The BBB Eye - The Psychology of Shopping

1/3/2012

Posted on 1/3/2012 by
Shopping can be a fun activity any time of the year. But there can be dangers associated with shopping. We are looking at how to be safe and smart when shopping.

Carol Odell of your BBB meets with Tia Warren with Image by Tia to discuss the psychology of shopping. Merchants design their stores to encourage us to spend more. Tia gives tips to keep our shopping streamlined and on budget.

There are so many factors that affect our shopping decisions. We do not generally just go out to shop for shopping’s sake; there is usually a reason. There are ways to stay on budget and control impulse spending.

Shopping is a sensory experience, and the store owners try to work this to their advantage. Merchants study the psychology of shopping and that is OK because that is what they need to do to make a living. They design their stores down to what you might smell, what you see and what music you hear. They want the experience to be pleasing to the shopper so you will buy as much as possible.

Many people start their shopping day sort of vague about what they want. It is recommended that you do not go shopping until you know what you are looking for. Plan your shopping experience in advance. The most important tool you can take with you when you shop is a shopping list.

Take the time to sort through your closet and inventory what you do have and what you do not have before going clothes shopping. We get into trouble when we just sort of wander and buy items without knowing if we really need them. After you have checked your closet and made your shopping list you should preselect a couple of shops where you expect to find your items at your budget level and sometimes you can be surprised by great sales. This can save you from driving all over town or wandering a whole mall and spending several hours on your feet.

A large department store can be overwhelming to some people so if you know which department you need to go to then you can avoid the overwhelming feeling by being focused. You need, for example, a new suit for work. You can go right to that department because you already know that you are looking for suits and hopefully you even know which color you are looking for.

Some people keep aware of the time of year that certain stores have their sales and time their purchases to coincide with those sales to save money. If you just show up to shop on impulse or you do not have any time because you need it today or tomorrow, then you probably will not be able to save as much as you would if you planned ahead.

An impulsive buyer is a person who gets an extra rush from shopping, people who love shopping get that rush anyway but there are some people who shop because they are trying to soothe stress or anxiety in their life. That is exactly when you should not go shopping. Go running or choose another more healthy and productive activity than spending money in the stores.

We need to be aware of why we are shopping, when we are shopping and control what we are buying to make sure it is productive shopping. Make your list, take cash, look good and be comfortable.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 1-1-2012

1/1/2012

Posted on 1/1/2012 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Understanding Veterinary Ophthalmology | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event 1-20-11 | eWomen Network Luncheon - 2012: Your Resolution Tune-Up | Start with http://southerncolorado.bbb.org - Calendar of Events

New Video Clip | The BBB Eye - The Importance of Training Your Dog | Start with http://southerncolorado.bbb.org/thebbbeye

INSIGHTS Radio 9-3-11 | PPWFC Job Tips | http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
csgazette Hi everyone! After some digital wrangling we’ve changed our tumblr URL to http://csgazette.tumblr.com

PlanetGraniteCO New blog post: What is Your Kitchen Style? http://bit.ly/vjY2YK

ERAShields Have you read our December Stat Pack? Educate yourself w/ the most current market statistic report in the region! http://www.erashields.com/monthly-market

PPWFC New Workshop: Networking Pay it Forward. Jan 10, http://www.ppwfc.org/page.php?s=175

infrontcolorado New post: The CAN-SPAM Act (In Plain English) http://blog.infront.com/the-can-spam-act-in-plain-english/

CSUtilities Hiring a Public Affairs Specialist (closes on 01/09/12 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/CT06/3

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "P" is for "Preferences" http://bit.ly/urxwks

chuckkocher 2012 is here! Are you ready? My latest blog reviews the importance of executing a plan. Please share your thoughts. http://ht.ly/8bXLa

Ent_CU Starting 2 think about those holiday bills coming next month? Get some gr8 free budget/debt management tips: http://Ent.com/EducationCenter

FineArtsCenter COS FAC in review: 2011 in photos. Watch this video that shares some of the incredible events from this year. Cheers! http://ow.ly/8csGb

CallJustDetails Why hire a professional painter? http://justdetailspainting.blogspot.com/2011/10/why-hire-professional-painter.html

BenefitServices Registration is now available for January's Make a Statement on Health.... http://fb.me/WFFcW5VY

ppld Chickens in the Library! http://ppld.org/whats-new/chickens-library

corporatecards Hammond makes big changes to serve you better in the new year. http://bit.ly/qZ3wkR

AsthmaAllergyCO New Treatments for Allergies and Asthma! http://rca.st/t2sYq7

PuebloChamber Nominate someone today for Citizen of the Year http://fb.me/1gIRRYPqa

PuebloChamber WANTED - Greater Pueblo Chamber Ambassadors - Apply TODAY http://fb.me/WnqdmFUg

Ent_CU Don't be a victim of Investment Fraud! Ent's Director of Investments reviews common scams & gives some gr8 tips here: http://bit.ly/s41ZVq

CSUtilities Get any new electronic toys for the holidays? Use a smart power strip to reduce energy waste. http://bit.ly/scLDLj

CSUtilities Principal Engineer - Transmission Operations Planning (closes on 01/17/12 @ 4PM ... http://bull.hn/l/CVZ3/3

BenefitServices IRS Announces 2012 Standard Mileage Rates http://fb.me/DVT4Tx71

ChampionWindows See what our customers are saying about us! http://www.facebook.com/#!/ChampionWindow?sk=app_192229990808929

CSUtilities Re:Sources blog: What parts of ur utility service lines are u responsible for? The answer may surprise u. http://bit.ly/uL5905

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "Q" is for "Qualifying" http://bit.ly/vnwWPU

CareandShareFB Come to "Recipe for Hope Luncheon" Wednesday, March 14, 2012 from 11:30 am to 12:30 pm. Please join us for a... http://fb.me/1fQFHP9Xz

CareandShareFB Come to "Taste of the Springs" Sunday, June 10, 2012 from 3:00 pm to 6:00 pm. Eat. Drink. Help End Hunger.... http://fb.me/JWvRqNgt

CareandShareFB Come to "Stamp Out Hunger" Saturday, May 12, 2012 from 12:00 am to 11:30 pm. Participate in the largest one day... http://fb.me/QgqJgPLq

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "R" is for "Repossession" http://bit.ly/w3SGbg

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

The BBB Eye - The Importance of Training Your Dog

12/29/2011

Posted on 12/29/2011 by
It’s that time of year when there’s a chill in the air – well you never really know with Colorado weather – and that reminds us of how cozy cold weather can be... reading a good book, with a cup of tea and our favorite pet curled up beside us. So we’re dedicating this month to our best non human friends... our pets.

Carol Odell of your BBB and Elizabeth Brooks from Paw Pals Pet Dog Training talk about the importance of training your dog and how training can make your dog more social and strengthen your emotional bond.

Every dog should have the opportunity for good professional training. That training can create a bond with the dog and its owner. Training is so important for a dog because it makes everyone's life much better; the owner, the dog and everyone around them.

If you have a dog who is not well mannered then people will not be happy to be around it. This can lead to problems overall. Many dogs are surrendered and frequently it is because the dogs are not well behaved.

We all have to have boundaries, even dogs, and obedience training can do that. The bond between a person and their dog will be much greater if they are both educated. We need to understand the dog and why they behave the way they do and we need them to understand how to handle us.

Puppy class is critical. Puppies go through developmental stages similar to children. If they do not hit certain milestones they tend to be slow later on and they may not reach their potential. Group lessons for puppies are very important so they become socialized.

Basic group lessons are very effective in most situations. If you are having some behavior problems one-on-one training tends to work better. Training can be an ongoing process throughout the life of the dog.

We, as owners, sometimes slack on what we let our dog do. If we do not want a dog on the sofa and yet sometimes we let them get on, of course the dog thinks it is okay. So additional training is a matter of reinforcing, throughout the life of the dog, what we want from them.

If you have a difficult situation such as a dog that nips at people who come to the door or barks too much, one-on-one training in the home will probably be the best option. If the home is the environment that the unwanted behavior is happening, that is the best place to address it. Through behavior modification changes can be made.

Check with your veterinarian to determine the best time to start puppy training. Some recommend training begins at 12 weeks even if they are not completely vaccinated for socialization purposes. Other veterinarians recommend waiting until all vaccinations are finished, usually approximately 20 weeks old.

Do not give up on the thought of training even if your dog is older. Many people adopt older dogs that may have not had training. Training can still work on an older dog.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - Understanding Veterinary Ophthalmology

12/27/2011

Posted on 12/27/2011 by
It’s that time of year when there’s a chill in the air – well you never really know with Colorado weather – and that reminds us of how cozy cold weather can be... reading a good book, with a cup of tea and our favorite pet curled up beside us. So we’re dedicating this month to our best non human friends... our pets.

Katie Carrol of your BBB learns about the veterinary specialists taking care of your pet’s eye care and the most common eye problems your pet may have from Dr. Steven Dugan with Eye Specialists for Animals.

There are many specialties in veterinary medicine. What is an animal ophthalmologist? How common are they? An animal ophthalmologist or veterinary ophthalmologists is one of the first veterinary medicine specialties.

Veterinary ophthalmology started around 1971. There are approximately 350 board certified veterinary ophthalmologists. To become board certified, a veterinarian completes four years of undergrad studies, four years of professional veterinary school, and typically an additional four years of specialization and then they must pass a board certification examination.

Veterinary ophthalmologists must update their credentials with continuing education. The American College of Veterinary Ophthalmologists is the national oversight organization and it conducts an annual conference which nearly all of the board-certified ophthalmologists attend each year. It's the most scientific meeting available in veterinary ophthalmology.

For veterinary ophthalmologists nationwide, dogs are the most commonly treated animals and cats are number two. Exotic animals can also be treated and include rabbits and snakes. Horses can also be treated.

There are two reasons dogs are the most commonly treated animals. First, they are still the most popular pets in the United States and second, there is a tremendous amount of inbreeding for creating purebreds. This genetically gives dogs a predisposition for problems.

Retina function starts to decline for both dogs and cats as they age. Presbyopia, the condition that causes humans to lose the ability to read up close, also can affect your pet. Presbyopia is not corrected for pets because it requires glasses.

The most common and sophisticated surgery that is performed is cataract surgery. The procedure is very similar to human cataract surgery. The abnormal cataract lens is replaced with an artificial lens implant. There is an 85 to 90% overall, long-term success rate for this surgery.

If you notice signs that your animal is not seeing well, chances are there is a solution.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 12-25-2011

12/24/2011

Posted on 12/24/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How to Keep Your Pet Healthy | Start with http://southerncolorado.bbb.org/thebbbeye

Pueblo BBB Accredited Business helps make eight-year-old boy's Christmas wish come true - http://www.chieftain.com/news/local/wishes-do-come-true/article_09176594-27ae-11e1-996d-0019bb2963f4.html

BBB Alert | BBB email is not real; it is another phishing attempt | Forward questionable emails to - info@bbbsc.org

New Blog from BBB CEO | To Buy or Not to Buy | Start with http://southerncolorado.bbb.org - News Center

INSIGHTS Radio 8-27-11 | Peter Lemon - Congressional Medal of Honor Recipient | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
KOAA_5 Check out Adam Atchison's new Facebook page and "like" it! http://on.fb.me/w2S4Vt

CallJustDetails Check out our newest blog post: Does my house need to be repainted? http://justdetailspainting.blogspot.com/

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "M" is for "Meeting of Creditors" http://bit.ly/s0F6gc

CareandShareFB If you are taking any relatives through the Garden of the Gods this holiday season, make sure to pack a few... http://fb.me/1j9X6Q6Y0

ChampionWindows We are giving you the chance to win a $1,000 entry door! Click the link to enter to win. http://tinyurl.com/6w4983a

CareandShareFB Come to "Day of Service" Monday, January 16, 2012 from 10:00 am to 2:00 pm. Join Care and Share for our annual Day... http://fb.me/QyJ7Ls5c

ppld The Library offers classes on the many great resources available to help you make important health care decisions. http://tinyurl.com/6pevfsh

CSUtilities Looking for a Transmission System Operator Sr (closes on 01/06/12 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/434H/

CSUtilities Environmental Technician (closes on 12/28/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/CP76/1

CSUtilities Now Hiring: Senior Accountant (closes 12/29/11 @ 4PM Mountain) in Colorado Springs, CO http://bull.hn/l/2HOX/4

BiggsKofford Here are the need-to-know tax updates for your business. http://fb.me/1z15mqRGa

CSUtilities SCADA System Database Specialist (closes 12/27/11 @ 4PM MST) http://bull.hn/l/1PF3/6

AsthmaAllergyCO What Kind of Technology is Used for Asthma and Allergy Research? http://rca.st/twubrl

ppld Learn about the tools available for individuals seeking financial support for their education at this free program. http://tinyurl.com/ccy6zcb

chuckkocher Check out today's blog - it's an important one: Planning for 2012. Learn more here: http://ht.ly/85R2h

ProCareHelps New blog post: ProCare's Star Business Model; The 5 Points That Make Up "The ProCare Difference" http://blog.procarehelps.com/2011/12/21/procares-star-business-model-the-5-points-that-make-up-the-procare-difference.aspx

CSUtilities More snow is on the way! Take a few minutes to create an emergency plan with your family. http://bit.ly/uOtRoe

ppld Teens: submit your artwork to TArt 2012 for a chance to be displayed at one of our libraries! http://ppld.org/whats-new/call-teen-art

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "N" is for "Notice" http://bit.ly/uv80q5

novusglasscs AUTOMOTIVE REPAIR SPECIALISTS is moving! http://icont.ac/NFPI

AdonisAesthetic Here is the Fox 21 news segment featuring Dr. Shinn's tips to avoid holiday weight gain. She also explains how... http://fb.me/1ceReKWp3

chuckkocher We're transitioning our Facebook page to a brand new one. Will you join me as we launch our new one? http://ht.ly/7Ucqs

csindependent VOTE for the best WeBrand logo/slogan & you can win tix to CC v DU hockey, dinner @ Stagecoach & drinks at Tony's: http://posting.csindy.com/colorado/Survey?survey=2407932

GreenPlumbingUS I just joined LinkedIn and created my professional profile. Join my network. http://lnkd.in/PYJYgC

BenefitServices Treasury Report Finds Few Claimants Using Small Business Tax Credit http://fb.me/1cCbKsxYj

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "O" is for "Obligations" http://bit.ly/uo4bhm

TheStartUpPath Next Webinar is January 17th at 6PM MTN http://fb.me/TBBbBKPY

RevenueNorth Looking to move up in 2012? Small Biz Conference on Revenue Growth is just the ticket - register now. http://ow.ly/87XBU

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

To Buy or Not to Buy says Carol

12/21/2011

Posted on 12/21/2011 by Carol Odell
Do you need insurance coverage for your water and sewer lines? All over southern Colorado, consumers have been receiving letters urging them to purchase insurance coverage for the water and sewer lines that service their homes. Your BBB has received hundreds of phone calls about these letters. People like you want to know if they need to purchase this insurance.

The BBB can’t answer that question for you. We can encourage you to take the following steps: First, contact your homeowner’s insurance company. You may already be covered, and if you are not there may be a rider available with the insurance you already carry. Second, assess whether or not your property is at risk. Is your house older? Have your neighbors experienced problems with their water or sewer service lines? Third, read the fine print before you buy a policy.

If an insurance company claims it will pay to replace or repair the exterior water service lines, but excludes Acts of God, faulty construction, and normal wear and tear, what exactly IS covered? Many of these insurance plans appear inexpensive, prompting homeowners to purchase policies “just in case.” But if the company won’t pay out, or if all but the rarest of circumstances are excluded, that “inexpensive” policy can result in thousands of dollars lost. Finally, always check with your BBB as well as the Colorado Department of Regulatory Agencies (DORA) to be sure you’re doing business with a reputable company.

Today, consumers can buy insurance for everything from wedding disasters to airplane crashes. Rather than purchase numerous “what if” policies, many experts recommend self-insuring against unexpected disasters and expenses. Deposit the money you would otherwise send to an insurance company into a savings account, and save it for that day when the rain becomes a hurricane.

Has your hurricane already hit? If so, what kind of insurance, including self-insurance, worked for you?

The BBB Eye - How to Keep Your Pet Healthy

12/19/2011

Posted on 12/19/2011 by
It’s that time of year when there’s a chill in the air – well you never really know with Colorado weather – and that reminds us of how cozy cold weather can be... reading a good book, with a cup of tea and our favorite pet curled up beside us. So we’re dedicating this month to our best non human friends... our pets.

Carol Odell of your BBB talks with Dr. Roman Dye from Westside Animal Hospital about steps to take to keep your pet healthy and which vaccinations are important in our area.

For many people their pet is their child. So keeping our pets healthy is of prime importance. How do we know our pet is healthy?

For the most part our pets are healthy for the majority of their lives. Most owners will know if their pets are healthy or not. You can see signs of lethargy, how are they eating and what's going on with them.

Bring your pet in yearly for exams. Your pets are considered seniors at seven years for dogs and 10 years for cats. At that point it is recommended that your pet has twice per year exams and blood work every year. We want to make sure that we are catching any issues and finding them before they get sick.

Is there truth to the dog tale, check their nose to see if it is cold? Typically with dogs it is not true. You can feel them and they might feel warm but they are usually warmer than us anyway so it is very hard to tell. You can usually go off their overall being to determine their general health.

Has your pet skipped their breakfast or dinner? Are they just lying around when they are usually very active? You really just look at their behavior as much as anything. It is easy to see a limp or an itch but sometimes we miss the subtle symptoms.

What are some of the specific ailments we have to look for in Colorado? In Colorado there are not as many cases of heartworm compared to the South and areas where it is more endemic but we do have it. It is recommended that we still get preventative treatments for it and test our pets every year.

We have lots of wildlife in Colorado Springs. Leptospirosis is a bacterium that lives in wildlife urine, animals can pick it up and it can be passed on to humans. Giardia is a parasite found in streams that causes diarrhea. There are a few rattlesnakes in this area and there is a vaccine. Even with the rattlesnake vaccine if your pet gets bit you need to get them into the vet immediately. Canine flu is another disease to keep in mind.

Many animal cancers are very similar to those of humans. They get skin cancer, cancers of the liver, and cancers of the spleen and pancreas. Obviously it is a lot harder to find cancer on your pet. Pay attention for new lumps and discolorations when petting or playing with your pet. Often animals do not show any sign of discomfort until it is too late and that makes it difficult for pet parents.

Light colored dogs and cats are more prone to developing skin cancer. If you have a dog or cat that stays outside predominately you want to be even more vigilant about checking them for bumps, lumps and black scars so you can catch skin cancer quickly.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 12-18-2011

12/18/2011

Posted on 12/18/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Rescuing Breeder Mill Dogs | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Alert | BBB Warns Against Providing Personal Information | Start with http://southerncolorado.bbb.org - News Center

New Blog from BBB CEO | Protect Your Mail | Start with http://southerncolorado.bbb.org - News Center

BBB News | Safe Online Shopping | Start with http://southerncolorado.bbb.org - News Center

INSIGHTS Radio 8-20-11 | Catamount Institute on Sustainability | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
ProCareHelps ProCare now has a blog. We invite you to get involved! http://blog.procarehelps.com/2011/12/12/welcome.aspx

coloradoairways Colorado Airways is proud to annouce our BBB connection http://ow.ly/7WTdl

BigJoeAuto It's QRAZY! We put QR codes on all vehicles so you walk our lots with your smartphone, you get instant info... http://fb.me/1ok4Kj4gp

MandMLaw Understanding the time restrictions on your personal injury claims http://ow.ly/7w4s2

CSUtilities Job: Instrumentation Electric and Control Specialist Sr (closes on 12/23/11 @ 4PM MST) in Fountain, CO http://bull.hn/l/C9K6/2

CSUtilities SmartHome: Pick your payment date, win $100 and more energy tips http://conta.cc/rWKnjb

ASPENP0INTE Check out our job opening for a Software Developer in colorado spring, CO! http://mnstr.bz/usLWqw

CSBizJournal Cyber criminals target businesses with social media phishing scam. http://bit.ly/rqKHQz

CSUtilities Are you a good fit for this job? Applications Senior (closes on 12/21/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/5VN3/6

CheyenneMtnZoo The 12 Days of Giving has officially begun! http://www.facebook.com/CMZoo

compassion Have a question and need to connect with us? Join our support community: http://cintl.us/cc

clawsonlawfirms Clawson & Clawson, LLP: Car Accident Attorney in Colorado Springs – Should You File a Claim? http://fb.me/1cULuLVGH

URTaxlady 7 Tips to Cut Your 2011 Taxes - http://ur1.ca/6os18

TheStartUpPath Thank you to all participants attending last night’s webinar! For those of you who missed it, a recording can be... http://fb.me/1o3uxLmYc

PPWFC Is your resume getting u interviews? Create a Better Resume workshop Dec 21 http://www.ppwfc.org/page.php?s=175

Ent_CU Faced with the tough decision of repairing your car or buying a new one? Get advice from Ent's Chief Lending Officer. http://bit.ly/urLrpC

CheyenneMtnZoo I uploaded a YouTube video http://youtu.be/XA_NP3C2jGQ?a Behind-the-Scenes with Tigers

CheyenneMtnZoo Don't miss Electric Safari! http://www.cmzoo.org/ElectricSafari

CSBikeShop Colorado Springs Bike Shop's Bike Give-Away http://conta.cc/sIyjBN

CSSBDC Thinking of starting a new business in the new year? Colorado Springs SBDC is eager to assist you! Call (719) 255-3844 for an appointment

CSUtilities Job: Senior Electrical & Controls Project Engineer (closes on 01/13/12 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/5284/2

CSUtilities Construction on the Southern Delivery System is coming along! Check out this video on the latest developments. http://bit.ly/skhTI1

MrRooterSoCo Do u check the BBB Rating of any service company u have to ur home? Be sure & check w/ @BBBSouthernColo before you make that call.

DrKenGasper Anyone headed to a Christmas party this weekend? Here are some tips to keep your teeth white and... http://fb.me/Fm8fhlka

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Safe Online Shopping

12/15/2011

Posted on 12/15/2011 by
Do you plan to shop on craigslist or other online community marketplaces this holiday season? So do the scam artists and identity thieves.

The Colorado Bureau of Investigation ID Theft/Fraud Investigation Unit provides these simple tips to decrease your risk of becoming a victim:

Buyer Beware!

Beware of hard sell tactics and too good to be true deals.
Do not give out personal information. No one should need your social security number or other personal details for a transaction.
Do not buy items from an individual in another country.
Try to purchase items sold close to home so that they may be inspected before purchase.
When inspecting items, meet the seller in a public place and take a friend with you. Always carry a cell phone and call 911 if you feel threatened in any way.
Request written agreement from seller that if item is not as expected, it may be returned for a full refund.
If an item is being shipped to you, make sure you are very clear about what method of shipment will be used (Post Office, UPS, etc.), who will pay for shipping, when the item will be shipped, and how the item will be insured in the event it is damaged or does not arrive.
When possible, pay with a reputable third party like PayPal.
Remember, even a legitimate sale can turn into a scam. Never cash a check or money order and wire the money to a stranger. These transactions are scams.
Making online purchases from these community marketplace sites is often risky. If you are a victim, report the crime immediately to the police.

Sellers Be Cautious!

Do not ship items before you have received payment.
Ensure that a payment has cleared both your bank and the issuing bank before shipping an item (this may take several weeks).
Remember, even money orders and cashiers checks can be fraudulent.
Include shipping costs in your agreement with the buyer.
Do not accept overpayment for items.
Do not wire money to a buyer for any reason.
Notify potential buyers that:
* Items will be shipped only when payment has cleared
* Will not accept overpayments
* Under no circumstances will money, overpayments or refunds be wired
Never include personal information in your ad.
Whenever possible use a reputable third party like PayPal.
If potential local buyers want to inspect items before purchase, arrange to meet them in a public place, invite a friend to accompany you to the meeting and take a cell phone. Notify police immediately if you feel threatened in any way.
If you discover that you have been a victim of a scam, contact law enforcement immediately.

Click here to download a copy of the full tip sheet.

If you have any questions about protecting yourself, or if you think you may have been a victim of Identity Theft, please contact the Colorado Bureau of Investigation ID Theft/Fraud Investigation Unit at (303) 239-4649 or (855) 443-3489.

Protect Your Mail says Carol

12/14/2011

Posted on 12/14/2011 by Carol Odell
With the mail picking up for the holiday season it’s a good time to focus on mail theft.

The Colorado Springs Police Department sent out a Community Alert about mail theft that is worth repeating. Here it is.

Mail fraud can mean anything from non-delivery of mail-order merchandise to mail actually being stolen. Not only do criminals steal packages containing presents and cards filled with money or checks but personal information in your mail can be used by criminals to steal your identity.

Preventing Mail Theft:

Do not leave outgoing mail in your unlocked mailbox.
Deposit mail in a collection box or inside your local post office.
Promptly pick up your incoming mail after it is delivered.
Arrange for the installation of locked group mailboxes for neighborhood delivery. These are Neighborhood Deliver & Collection Box Units (NDCBU). Each address has an individual locked unit for delivery and collection. At least seven neighbors are needed to sign a petition requesting an NDCBU.
Install a locked mailbox or convert your unlocked box to the lockable type.
Have mail delivered to a Post Office Box or Personal Mail Delivery Service.
Use Direct Deposit and Electronic Banking to avoid checks in your mail.
Contact the senders if you don’t receive credit cards, checks, or other valuable mail.
When out of town have the post office hold your mail or have someone your trust pick up the mail daily.
Be observant of and report suspicious activities on your street, including those near your letter carrier, the postal vehicle, residential mailboxes, and collection boxes.
Notify the post office and people who will be sending you mail that you have a change of address.
To stop receiving pre-approved credit and insurance offers call: 18885OPTOUT (1-888-567-8688) or visit: www.optoutprescreen.com

May your holidays be safe and special.

Do you have any other mail safety tips?

BBB Warns Against Providing Personal Information

12/13/2011

Posted on 12/13/2011 by
Your BBB has received several telephone calls from consumers living in the Pueblo area reporting that they have received solicitation calls from a company offering a FREE blood kit test for diabetes.

The Catch: the consumer must provide the caller with their social security number and insurance information. This is clearly an attempt at identify theft.

Unfortunately, none of the consumers were able to give the name of the company, but one did capture the phone number on their caller ID. It is (919) 342-2383 emanating from the Raleigh/Durham North Carolina area. When called, there is a recording stating that the number is no longer in service.

As always, BBB cautions consumers to be very careful when asked for personal information. Do not provide it to anyone you do not know.

The BBB Eye - Rescuing Breeder Mill Dogs

12/12/2011

Posted on 12/12/2011 by
It’s that time of year when there’s a chill in the air – well you never really know with Colorado weather – and that reminds us of how cozy cold weather can be... reading a good book, with a cup of tea and our favorite pet curled up beside us. So we’re dedicating this month to our best non human friends... our pets.

Katie Carrol of your BBB sits down with Theresa Strader from the National Mill Dog Rescue to discuss the life cycle and living conditions for the breeding dogs in puppy mills.

Many people have heard the term puppy mill. But what is a puppy mill? A puppy mill is a large scale breeding farm for dogs. Average puppy mills usually have 200 to 300 breeding dogs but some have as many as 1000 breeders.

Obviously if someone is operating with that many dogs it has to be done in a very confined fashion. The dogs are kept in small wire cages. Usually each cage has one male and two or three females that are never let out and bred every heat cycle.

The breeding dogs receive very little to no vet care or human contact. They are fed on automatic feeders and they have automatic water. They languish like that until they cannot make puppies anymore. The typical breeding cycle is 6 to 8 years.

Usually 8 to 10 litters are about as many as a female can do and then once they are unable to breed the vast majority of them are killed. Some commercial breeders have agreed to turn the dogs over to rescue organizations instead of killing them. The rescue dogs are usually between five and seven years old and they still have many years of life ahead of them.

So why would the breeders give them to the rescue organizations instead of killing them? Some of the breeders are happy that the dogs do eventually go on and have a decent life. For other breeders many times it is just easier. They do not have to kill the dogs. Many puppy mills kill the unprofitable dogs by gunfire, others drown them and a few even take them to a vet.

The puppy mill industry can be a cruel industry. Many groups are working hard for legislation to create a better environment for breeding dogs. These groups are not against breeding dogs. They are looking to ensure humane, ethical and responsible breeding that is kind to the parent dogs.

If you are in the market to get a dog, the rescue organizations will always suggest you first shop an animal rescue, a pet adoption service or a shelter, anywhere that you can get a life for an animal that doesn't necessarily have a good chance. If you are in the market to only get a puppy, please keep in mind almost all pet store puppies come from puppy mills.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 12-11-2011

12/10/2011

Posted on 12/10/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Benefits of Having a Pet | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | FTC Adds New Protections for Consumers Seeking to Work from Home | Start with http://southerncolorado.bbb.org - News Center

New Blog from BBB CEO | Smart Christmas Shopping | Start with http://southerncolorado.bbb.org - News Center

BBB Event 12-15-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 12-15-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Scam Alert | We’ve Been Targeted Again! | Start with http://southerncolorado.bbb.org - News Center

BBB Event 12-16-11 | eWomen Network - register before price increase | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 8-13-11 | The Resource Exchange on Developmental Disabilities | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "G" is for "Goals" http://bit.ly/uYcXuy

KOAA_5 job of the day CS Utilities Trainer bit.ly/vRQAJW

obrienscarpet1 New contest. Post a picture of your Christmas tree then get everyone you know to like it and the top three trees... fb.me/12nC1Rgoy

BenefitServices Make Your Workplace Bullyproof fb.me/XB3cS5KP

Ent_CU Curious why used car prices are so high? Our Chief Lending Officer explains in our latest blog: http://bit.ly/sVO0M9

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "H" is for "Homestead" http://bit.ly/sfLQiw

DanceColorado Dance Club Friday, December 16th! mention Dance Colorado or ask for Brad or Lori 473-1395 http://conta.cc/sH0fsb

KOAA_5 Choose your charity wisely. http://bit.ly/usWEbN

IndyRecords We are hiring for Indy Records in Colorado Springs! Email your letter of interest and/or resume to monica@beindependent.com

ColeInformation A little merry 4 ur holiday from us! http://ow.ly/7QPvQ

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "I" is for "In Forma Pauperis" http://bit.ly/t39quX

URTaxlady IRS Issues Energy Reminder - http://ur1.ca/6gab2

CSBizJournal Business owner plans different kind of small biz conference. http://bit.ly/svYSHI

Ent_CU Do you know a great local non-profit 4 kids in need of funding? Ent is now accepting apps for YES Grants. More info: http://bit.ly/vrPVWv

TheStartUpPath Join us for our FREE monthly webinars! http://fb.me/TPce5md8

CookbyCamerons Thanks to Lois with the Burn Blog! Check out this great article she wrote about us! http://fb.me/Y31fX3jz

Pinnacol Food service can be a dangerous job, whether in a restaurant, school or nursing home http://bit.ly/j0kuVx

Ent_CU Here are some simple ATM tips to keep you safe this holiday season: http://bit.ly/svNqS4

LoafNJug Loaf 'N Jug is proud to be a part of The Kroger Company, one of Americas most charitable companies http://ow.ly/7RVt7

chuckkocher My blog this week takes a look at some of things every business owner should consider at year's end. Read more: http://ht.ly/7Snj7

CHEFSCatalog Plus get great new holiday recipes by Curtis Stone: http://bit.ly/vQRjqf

KRDONC13 In case you missed it (and you don't want to miss it) here's the "Elf Yourself" video of our 6:00 news team. http://www.krdo.com/news/29947490/detail.html

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "J" is for "Judgment Liens" http://bit.ly/v5BFwh

URTaxlady There’s Still Time to make 2011 Tax-Free Gifts - http://ur1.ca/6hqgm

KRDONC13 This Craigslist scam almost landed the victim in jail: http://www.krdo.com/news/29948439/detail.html

CSBizJournal Penrose sells community hospital to Peak Vista. http://bit.ly/s0BM8B

CSUtilities Pick my payment date now available! See if u qualify 2 have a fixed bill due date that works best for ur budget: http://bit.ly/vRpRTQ

MandMLaw Proving liability is the only way to win a car injury case http://ow.ly/7w49P

PhantomCanyon Sign-up for our Beer Alerts: http://ow.ly/7Tpxj

IndyRecords We're giving away a $25 Indy card over on Facebook! All you have to do is share your favorite music from 2011 to enter! http://on.fb.me/vZeLK7

MinutemanPress_ Time For A Review? http://conta.cc/tDBzY1

ASPENP0INTE Peer Navigator Program helps military spouse and families too! GEDs, jobs, counseling, ETS/PCS, they do it all! http://bit.ly/uoztQj

AsthmaAllergyCO How Do Allergies Develop? http://rca.st/vGmGXr

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "K" is for "Kids" http://bit.ly/ryZApG

MemorialCOS VIDEO: Venous Disease | Memorial Vein - Colorado Springs, CO http://ow.ly/7UmN8

URTaxlady IRS has $164.6 Million in Undeliverable Refunds - http://ur1.ca/6jjov

MandMLaw Look out for ice! Here are some winter safety tips. http://ow.ly/7w4hk

kktv11news The BBB issues a warning about an e-mail circulating, purporting to being from a BBB employee. http://www.kktv.com/home/headlines/BBB_Issues_Scam_Alert_135330288.html

CSUtilities Job: Machinist (closes on 12/14/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/BI2X/2

Ent_CU In today's market, is buying a used car still a bargain? Our Chief Lending Officer weighs in. Read his blog post: http://bit.ly/rJs7ZF

CSUtilities Re:Sources blog: Need $100? Play our Conservation Caper contest every Mon., Wed. and Fri. thru Dec. 23. http://bit.ly/scVjZg

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "L" is for "Luxuries" http://bit.ly/v2Oczt

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

We’ve Been Targeted Again!

12/9/2011

Posted on 12/9/2011 by

It’s a fake!
Phony complaint claiming to be from BBB sent via email

The Better Business Bureau is again issuing an urgent SCAM alert cautioning businesses and consumers about an email that is purporting to be from a bbb.org email address about a recently filed complaint. The email contains a link regarding a complaint and appears to direct recipients to a website so they may reply. This is a scam. The BBB does send complaints via email, however, not in this fashion.

These emails appear to come from a fake BBB employee claiming that the recipient needs to review this matter and advise the BBB of their position. The emails are coming from a variety of addresses – including, but not limited to: admin@bbb.org, info@bbb.org, risk@bbb.org, service@bbb.org, and manager@bbb.org.

Because the email is fraudulent, the BBB advises anyone that receives this email to take the following steps:

Do not click on any links or reply to the message.
Forward the message to phishing@council.bbb.org.
Completely delete the message from your inbox.
Run a full virus scan on your computer if you did click on any links.

What’s in it for me? Why should I join the Better Business Bureau?

12/8/2011

Posted on 12/8/2011 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out how to make the most of becoming a BBB Accredited Business!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Light refreshments are provided so early reservations are very much appreciated. Thank you to our sponsor Pennica Financial Group.

Date:
Thursday, December 15, 2011

Time:
8:00 a.m. - 9:00 a.m.

Location:
Better Business Bureau - Colorado Springs office
25 North Wahsatch Avenue, cross street is Kiowa

Tickets:
Free

RSVP:
Please click here to register online. Go to www.blacktie-colorado.com/rsvp and enter event code: benefits1215.

For BBB Accredited Businesses who would like to customize their free ShopMyBBB.com webpage, we hold an editing class following the benefits event from 9:15 am. - 10:15 a.m.

Click here for flyer.

Smart Christmas Shopping says Carol

12/8/2011

Posted on 12/8/2011 by Carol Odell
It was Black Friday and my husband Marshall was ready to hit his mark --- because he had a plan!

Days before Thanksgiving Marshall had decided he needed an iPad or an Acer tablet so he could attach the Square Card Reader to process credit cards when he is at art shows selling his wood turnings.

First, he researched the pros and cons of each brand online, finding they both had a good product.

Secondly, he decided which one had all the bells and whistles he needed for his business transactions and records. Once the decision was made he determined the regular price for the Acer tablet.

Thirdly, on Thanksgiving Day he searched the ads and found it was on sale at a salivating price. Since we were out of town and knowing the competition could be tough to get an Acer at that price before they sold out, he did a “dry run” to determine where the store was located.

The next morning at 4:30 he was activating his plan. He stood in line for an hour waiting for the store to open. When the door opened, he made his purchase quickly. Plan successfully completed.

Marshall did some smart Christmas shopping. (Actually, he was helping me out by buying his gift from me for me.) He knew what the budget and best price were. He had done his research.

Notice he didn’t buy anything else. Many times when we Christmas shop we end up buying more than we should because we don’t have a budget and a plan for what we are going to buy and for whom.

Plan ahead so you can shop the sales when they happen. Waiting until the last day or so before Christmas could mean you have missed the best sales and selection.

Be sure to save all those receipts for at least several months. Something might have to be returned because it doesn’t fit, or work --- or maybe it is just the wrong color.

Have fun shopping!

Do you have shopping tips to share?

FTC Adds New Protections for Consumers Seeking to Work from Home

12/6/2011

Posted on 12/6/2011 by
The Federal Trade Commission has approved changes to its Business Opportunity Rule that will ensure consumers have the information they need when considering buying a work-at-home program or any other business opportunity. The changes simplify the disclosures that business opportunity sellers must provide to prospective buyers. The new disclosures will help prospective purchasers assess the risks of buying a business opportunity, while minimizing compliance burdens on businesses.

In addition, the Final Rule, which will be effective on March 1, 2012, applies to business opportunities previously covered under the Rule, as well as work-at-home offers such as envelope stuffing and craft assembly opportunities. The Final Rule requires business opportunity sellers to give consumers specific information to help them evaluate a business opportunity. Sellers must disclose five key items of information in a simple, one-page document:

the seller's identifying information;
whether the seller makes a claim about the purchaser's likely earnings (and, if the seller checks the "yes" box, the seller must provide information supporting any such claims);
whether the seller, its affiliates or key personnel have been involved in certain legal actions (and, if yes, a separate list of those actions);
whether the seller has a cancellation or refund policy (and, if yes, a separate document stating the material terms of such policies); and
a list of persons who bought the business opportunity within the previous three years.

Misrepresentations and omissions are prohibited under the Rule. For sales conducted in languages other than English, all disclosures must be provided in the language in which the sale is conducted.

The BBB Eye - Benefits of Having a Pet

12/5/2011

Posted on 12/5/2011 by
It’s that time of year when there’s a chill in the air – well you never really know with Colorado weather – and that reminds us of how cozy cold weather can be... reading a good book, with a cup of tea and our favorite pet curled up beside us. So we’re dedicating this month to our best non human friends... our pets.

Carol Odell of your BBB meets with Sara Sugerman from the Great Relationships Education Center to learn the benefits both physically and psychologically of having a pet.

Do not underestimate the power of what owning a pet can do for you. One of the psychological benefits includes helping prevent and heal from depression. There are several reasons owning a pet can combat depression. People with pets, especially those with dogs, tend to be more social. People who get out to walk their dogs see their neighbors more and occasionally go to dog parks where they frequently have conversations with other owners about their pets. Pet owners can strike up conversations about their pets with anyone, anywhere and that helps to reduce isolation that causes and results from depression.

Pets can also be great as a developmental tool. For small children who are awkward socially or struggle with social relationships having a pet on the playground or in a classroom or a pet at home gives them someone to talk to. A pet is someone who will listen, someone who loves them unconditionally and helps to decrease the loneliness. Teenagers can tend to isolate themselves and having a beloved pet to talk to and snuggle with can be enormously beneficial. Even as we age and see our children launch from our homes having a pet can make a huge difference in the adjustment. Your pet can help fill the voids that occasionally happen in our lives.

Owning a pet can reduce blood pressure. The way it works is that just the simple act of petting an animal or watching them play and do something cute or something just as sweet and innocent as curling up into a sleeping position can release serotonin and dopamine. Those chemicals create feelings of peace and pleasure and calmness that reduce stress.

That is why they take certified and trained dogs into the hospitals to work with patients. Dogs can reduce the patient's stress and that helps with ailments ranging from blood pressure and heart disease to lowering the chance of heart attacks and cholesterol levels. Dogs and cats are used for therapy in hospital and nursing home settings and we know that they help people heal faster because they help people make connections and provide unconditional love.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 12-4-2011

12/3/2011

Posted on 12/3/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Blog from BBB CEO | Weigh In on Gym Membership Tips | Start with http://southerncolorado.bbb.org - News Center

BBB Accredited Businesses Only | The Insider December e-newsletter | Start with http://southerncolorado.bbb.org - click orange LOGIN button

BBB Event 12-9-11 | Buzz with the Bs - Surviving Tax Season! | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 8-6-11 | PPWFC Job Tips | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
SpringsBKLawyer Thinking Bankruptcy in Colorado Springs? Don't Use that Credit Card! http://bit.ly/t9BIuu

Downtown80903 Are you following Downtown Colorado Springs on Tumblr yet? Come on already... http://downtown80903.tumblr.com

SafeSystemsInc Not all Colorado Springs security companies are the same. http://www.safe-systems.com/selecting-the-right-security.html

SpringsBKLawyer Colorado Springs Bankruptcy: Credit Card Use Might be "Fraud" http://bit.ly/viXNlZ

TheStartUpPath Join us for our FREE Webinar on the Fundamentals of Venture Valuation Tuesday December 13th at 6pm MTN. Register now! http://fb.me/y1Ethj9m

SpringsBKLawyer Colorado Springs Bankruptcy ABC’s: "A" is for "Automobiles" http://bit.ly/uv5VML

Downtown80903 Starting this weekend, on Dec. 3, there will be FREE street parking every Saturday/Sunday thru Dec. 25 in Downtown Colorado Springs!

KOAA_5 Plan your route to work with our new traffic incident map http://bit.ly/v3lTA4

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "B" is for "BPP's" http://bit.ly/tIrqQc

stargazersnews CONTEST TIME! Post an old picture at one of Barry Fey's events and WIN a copy of his book. Event info: http://fb.me/FBiOmq4d

chuckkocher In today's blog, I profile one of the most successful companies in the digital space: GoDaddy: http://ht.ly/7J3oD

SkySox Sky Sox Named Recipient Of Baseball America's Prestigious Bob Freitas Award http://bit.ly/vmKzy4

AdonisAesthetic Free goody-filled Christmas stocking, December specials, save $250 on breast augmentation, Adonis medical spa... http://fb.me/1tV63WqMw

KOAA_5 Click on link to sign up for text alerts from News 5 http://bit.ly/po39R8

THFCCO The Home Front Cares E-News for December 2011 http://conta.cc/seTgHA

ctuniversity CTU announces launch of their CTU Mobile Android app enabling online students to access the Virtual Campus http://bit.ly/udezKB

CSHBA Home & Garden Show March 23-25, 2012 @ Freedom Financial Services Expo Center. Secure your booth @ http://www.cshba.com

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "C" is for "Cramdown" http://bit.ly/sccgjl

TriStarFunding Our business is on Manta! Check out our profile & go get yours! - http://www.manta.com/c/mvrhpqd/tri-star-funding

CSUtilities Job: Senior Procurement Specialist (closes on 12/12/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/BAJ4/2

CSBizJournal PPLD buys former Briargate MCI building. http://bit.ly/s9v2ik

CSUtilities Save money this holiday with LED lights http://www.coloradoconnection.com/news/story.aspx?id=692459

csgazette Van Briggle Pottery, a Springs institution, for sale http://ubin.cc/tOv1nZ

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "D" is for "Disclosures" http://bit.ly/uXQoAJ

URTaxlady 12 Last-Minute Tax Tips Not Realated to Vehicles for 2011 - ur1.ca/6amzq

CSBizJournal Kudos! bit.ly/uqhres Have some great news about your business? Submit it to editorial@csbj.com

MandMLaw Things to keep in mind in case of car accident injury. http://ow.ly/7w0bh

CheyenneMtnZoo I uploaded a YouTube video http://youtu.be/tDj_XVA6Zvw?a Taste of the Wild Holiday Recipe #1

URTaxlady Nine 2011 Last-Minute Tax Tips for Vehicles - http://ur1.ca/6asi0

CSUtilities Hiring an Oracle / MS SQL Database Intermediate (closes on 12/15/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/B71P/3

CSUtilities Business Systems Analyst Specialist (closes on 12/12/11 @ 4PM MST) http://bull.hn/l/B6ZD/5

PPWFC Dec Biz Tips and Trends from PPWFC

KOAA_5 job of the day Hotel Management- Crowne Plaza Hotel http://bit.ly/sLSeYQ

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "E" is for "Emergency Filing" http://bit.ly/t5SAgR

compassion Are you a college student that wants to do something meaningful with your summer? http://cintl.us/jk

MandMLaw Do you have uninsured motorist coverage? This article helps explain why it's needed. http://ow.ly/7w0ty

SpringsBKLawyer Colorado Springs Bankruptcy ABC's: "F" is for "Foreclosure" http://bit.ly/tOpqHo

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Buzz With the Bs - The December Buzz with the Bs event has been canceled

12/2/2011

Posted on 12/2/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet David Hesli of Hesli and Company. he will talk about surviving the tax season with all of the changes both on the state and federal level.

Surviving Tax Season!

Speaker: David Hesli, Hesli & Company, P.C.

Overview of tax law changes
Developments at both the federal and state levels
The year-end tax planning process
How to approach tax planning and create an effective plan

Q. What is Buzz with the Bs?

A. The Better Business Bureau of Southern Colorado and Business Network International host a monthly networking breakfast for your community. You don't need to be a member of either group to attend!

Each month, we have an educational speaker to present you with tools that will help you develop your business. Come buzz with your peers, network, grow your business and expand your horizons.

Click here to register.
Click here for flyer.

Date:
Second Friday of every month in 2011.

Time:
7:15 a.m. - 9:00 a.m.

Location:
Colorado Springs Elks Lodge
3400 North Nevada Avenue, Colorado Springs

Tickets:
$12 with a reservation or $15 at the door

RSVP:
Please RSVP no later than 48 hours before the event by clicking here.

If you have difficulties with the online registration, contact Kelly Clark at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

Weigh In on Gym Membership Tips says Carol

11/30/2011

Posted on 11/30/2011 by Carol Odell
One big holiday, Thanksgiving, down. Add two pounds. Christmas to go. Add three pounds. Obviously in January it’s going to be time to join a gym.

Not all gyms are good for the same people. Which one would be best for you?

Begin by checking their business reviews with the BBB. How long have they been in business? Do they have complaints? What happens if they get into financial trouble and are closed down? We recently had a Gold’s Gym franchise location close but the corporate office immediately opened it up again for their members.

Here are some other things to think about:

What are their hours? Can you go before or after work?
Is the location conducive to making it to the gym several times a week?
Do they have the equipment that meets your needs?
Do they have a reciprocal agreement with other gyms throughout the country? If you travel a great deal, you will want this.
Will they let you do a trial membership for a few days or a week before you sign the contract? Many gyms will give you a free trial. Some will even let you pay month-to-month at first to determine if the gym is right for you.
Are the bathrooms, showers and equipment clean?
Is the staff caring and helpful?
Do they have a trainer to help you?
What is the clientele like? Will it be an enjoyable experience for you to workout in the same facility with them? Some gyms consist of people serious about their time at the gym; others are there to get a date.
How busy is the gym? Are you going to have to wait to use the equipment? Visit at a time you would be working out.
What if you become sick or injured? Will they freeze the membership?
What if you move? Can you get a refund or move your membership?
Of course, what are the membership fees, monthly dues and length of the contract? Take the shortest length of contract. Too many people end up not using the gym for one reason or another.

Have fun eating through the holidays and working those extra pounds off starting in January. Do you have any other gym tips?

The Week in Tweets -- 11-27-2011

11/26/2011

Posted on 11/26/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
BBB Event 12-16-11 | eWomen Network Luncheon - Branding YOU | Start with http://southerncolorado.bbb.org - Calendar of Events

Phishing attack involving a BBB email about a complaint. Delete. Don't click on link. Virus scan pronto if you do. http://southerncolorado.bbb.org/article/phishing-alert---fake-complaint-emails-30947

INSIGHTS Radio 7-30-11 | Non-profit Activism | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
stargazersnews Another great week of entertainment coming up at Stargazers. Check out http://www.stargazerstheatre.com

josemuldoons Anniversary celebration! Dec. 1 at Jose's East! Be sure and wear a sombrero! Prizes and giveaways!

CSUtilities Re:Sources blog: Take some time this weekend to ensure your home and car are ready for the next storm. http://bit.ly/vKCVoe

MemorialCOS VIDEO: Varicose Veins | Memorial Vein - Colorado Springs, CO http://t.co/5ocnjoP7

Ent_CU Have you picked up your free 2012 calendar yet? Visit any Ent location to get yours. They R filled with beautiful CO pics!

csgazette Go to facebook.com/springsgazette and "like" us today. You could win tickets for the Bronco's New Year's Day game.

AsthmaAllergyCO How to Manage Food Allergies http://rca.st/vPoc56

csgazette CO Springs company BombBomb wants e-mail to pop http://t.co/jV4Homs2

CSUtilities Now Hiring: Business Support Specialist (closes on 11/30/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/AXRE/4

CSUtilities Permitting and Compliance Manager (closes on 11/29/11 @ 4PM MST) http://t.co/Wj0P1WiR

HaroldBLampasso My new website it up and running. Find important mortgage information as well as apply online http://lnkd.in/whXG7R

KOAA_5 Click here to enter to win a free year at Curves! http://bit.ly/thCDbh

CheyenneMtnZoo I uploaded a YouTube video http://youtu.be/48_RtO1i1MM?a Lucky Painting (African Elephant)

CheyenneMtnZoo I uploaded a YouTube video http://youtu.be/Ef0codUZGpA?a Sprocket Painting (African Penguin)

BigJoeAuto Anyone out there need a good job, with excellent pay and full benefits? Click and apply! http://fb.me/DXe1zM08

chuckkocher What's your vision of success? Read more on today's blog post: http://ht.ly/7C0qy

URTaxlady Should You Reverse a Roth IRA Conversion made in 2011? - http://ur1.ca/60klr

FineArtsCenter What are you thankful for? Share to win tickets to Frog & Toad, $50 Bemis gift certificate! http://ow.ly/7DfGK

URTaxlady 10 Common tax return errors and how to avoid them! - http://ur1.ca/61nib

SpringsBKLawyer Despite Filing for Bankruptcy, Some Judgments Can Still Hurt You http://bit.ly/utmXYa

BerwickElctrcCO We are NOW HIRING Electricians and experienced apprentices - http://www.berwickelectric.com/hiring-electricians-and-apprentices/ apply online now!

ChemDryColorado How to find a good carpet cleaner in Palmer Lake http://bit.ly/vzDSxM

SpringsBKLawyer Filing for Chapter 7 Bankruptcy in Colorado Springs Just Got a Little Tougher http://bit.ly/vV5hY7

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Phishing Alert - Fake complaint emails

11/23/2011

Posted on 11/23/2011 by

Phishing Alert - Fake complaint emails claiming to be from bbb.org affecting local businesses and consumers

The Better Business Bureau is warning businesses and consumers to beware of a malicious email that pretends to be from the BBB about a complaint filed.

The phishing email is sent from multiple forged email addresses including risk@bbb.org, service@bbb.org, and alerts@bbb.org with the subject line “Complaint #” followed by a nine-digit number. BBB Accredited and non-Accredited Businesses have been targeted and some consumers have received the email.

The body of the email claims that the company has received a complaint. It then asks them to respond to the complaint by directing them to a link shown as our national website: http://www.bbb.org. The link doesn’t go to bbb.org but rather to at least two different sites that have been hacked.

Because the message is fraudulent, the BBB advises any business that receives this email to take the following steps:

Do not click on any links or reply to the message,
Forward the message to phishing@council.bbb.org,
Completely delete the message from your inbox,
Run a full virus scan on your computer if you did click on any links.

BBB reminds local businesses that any legitimate complaint will come from an email containing the domain “@bureaudata.com.” Additionally, the subject line will say “BBB Complaint Case#” rather than “Complaint #.”

If you receive an email from the Better Business Bureau about a complaint filed against your business and need assistance in determining whether or not it is legitimate, contact the BBB of Southern Colorado at (719) 636-5076 or (866) 206-1094.

Here is a version of the spam e-mail:

From: alert@bbb.org
To: bbbcis@iserv.net
Sent: Wednesday, November 23, 2011 6:28 AM
Subject: Complaint # 22127769

The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you.

The details of the consumer's concern are included on the reverse. Please review this matter and advise us of your position.

As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct.

We encourage you to use our ONLINE COMPLAINT system to respond this complaint.

The following URL (website address) below will take you directly to this complaint and you will be able to enter your response directly on our website:

http://www.bbb.org

The Week in Tweets -- 11-20-2011

11/20/2011

Posted on 11/20/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How to Handle a Debt Collector | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Businesses Only | The Insider November e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

New Blog from BBB CEO | Avoid Gift Card Scams | Start with http://southerncolorado.bbb.org - News Center

INSIGHTS Radio 7-9-11 | Financial Planning | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
MinutemanPress_ A Little Cheer Goes A Long Way http://conta.cc/rrOfcN

Ent_CU Help us help others with Ent's "Cans for Ent Fans" - our online holiday food drive! An easy free way 2 donate! http://Ent.com/CansForEntFans

CareandShareFB great feature in the Pueblo Chieftan this weekend! http://fb.me/1c95yx8i6

KOAA_5 Job of the day Car Sales- Kuni Lexus http://bit.ly/rTJTdm

TritonRoofing Justin, thank you again for your and your company's professionalism and the one on one customer service that I... http://fb.me/OlDDkTau

GreenPlumbingUS Choosing A New Water Heater http://fb.me/Rgy76c5c

AdonisAesthetic Meet Katie Klovas, Esthetician at Adonis Cosmetic Surgery & Spa. What are you thankful for? I am very thankful... http://fb.me/THtSZ3Dz

ASAAdoption Hello ASA Client Families: We are so excited to share some breaking news with you! We have been working with a... http://fb.me/12y0M85W2

KOAA_5 Post your non-profit event to the KOAA Events Calendar. http://bit.ly/pusYCP

CSUtilities Employee Relations Supervisor (closes on 12/02/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/AFFK/1

BenefitServices Social Security Administration Announces Increases for 2012 http://fb.me/18uQZmVAZ

AsthmaAllergyCO What is Involved with an Allergy Test? http://rca.st/top2Xn

kktv11news Download the just released 2012 Sky Sox regular season schedule http://bit.ly/sgaOPU

CSUtilities Re:Sources blog: What happens when u pour that turkey grease down the drain? Let's hope u never have to find out. http://bit.ly/uVGJBT

Ent_CU Ent is hosting a FREE seminar with Springs Bargains Coupon Queen! Learn how 2 be savy Grocery Shopping Saver. Details: http://bit.ly/v6mfFX

chuckkocher Great leaders of great companies are focused on execution. And they get things done. Read more in today's blog: http://actioncoachchuckkocher.com/what-are-you-avoiding

ppld Want to check out that coveted device for free before buying it as a holiday gift? Visit our Gadget Garage! http://tinyurl.com/bw47zj5

clawsonlawfirms Clawson & Clawson, LLP: Role of a Colorado Springs Criminal Defense Attorney http://fb.me/NuUj9VTV

AdonisAesthetic Meet Tracy Elias, Front Office Manager/Medical Assistant at Adonis Cosmetic Surgery & Spa. What are you thankful... http://fb.me/1ou6oMFvg

stargazersnews Make holiday entertainment plans early...Check out our upcoming shows at http://www.stargazerstheatre.com

CSUtilities Senior Pricing Analyst (closes on 11/22/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/A5JH/1

CheyenneMtnZoo We are in the giving spirit! A lucky blog follower will win a zoo prize. If you don't follow our blog, start today! http://cheyennemountainzooblog.blogspot.com

BenefitServices 1st Century Social Engineering Called Huge Threat to Corporations http://fb.me/DBvnwPpY

AFCMortgages Add American Financing to your Google+ Circles for industry updates and career opportunities! http://bit.ly/sKu7YD

CheyenneMtnZoo Need a fun Thanksgiving break activity for your kids? NEXT week we will be offering pony camp every day! http://www.cmzoo.org/exploreLearn/kidsTeens/ponyCamp.asp

ColeInformation small biz 5 Secrets to Video Marketing http://colecommunity.com/5-secrets-to-video-marketing

csindependent The Indy just launched "WeBrand the Springs" contest. With $1,100 up for grabs http://bit.ly/vkoD1G

csworldarena Sign up for the Backstage Pass newsletter for exclusive cybermonday deals of up to 50% off the hottest shows coming! http://ow.ly/7x5hx

heubergermotors Yup, that's a Google+ Page... Woo hoo. https://plus.google.com/115813179318500197621

PhantomCanyon Stop by and try our brand new dinner menu tonight!

GOALACADEMY Latino Chamber hungry for more http://www.chieftain.com/business/local/latino-chamber-hungry-for-more/article_160703b0-119a-11e1-94b0-001cc4c03286.html#.TsaI6Z52DW0.twitter

AdonisAesthetic We've shared our staffs' Thanksgiving wishes and we thought we'd post Dr. Shinn's one more time. Everyone can... http://fb.me/13fxNiqIN

CSHBA The HBA installed new leadership Wednesday night and recognized many volunteers. Thank you everyone! http://wp.me/pQLXb-fe

csgazette Do you know cs gazette has it's own tumblr? Check it out here: http://bit.ly/uIkTK1

stargazersnews Come to ""Backstage Past" Book Signing with Concert Promoter Barry Fey" Friday, December 16 from 2:30 am to 3:30... http://fb.me/1eeYIz7No

ClassicHomesCO Content Rich, Yet Totally Free. The New “Classic Homes on the Go” App is now available for the Android market.... http://fb.me/110JPk5fX

DaveSolonKia Meet our staff and see the cool Caricatures of them on our website at: http://www.davesolonkia.com/Staff http://fb.me/1hAwuUnif

PPWFC Job Dos and Don'ts http://www.krdo.com/news/29749997/detail.html

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Avoid Gift Card Scams says Carol

11/16/2011

Posted on 11/16/2011 by Carol Odell
As gift cards continue to grow in popularity, especially during the holiday season, gift cards magnify on the con artists’ radar.

Many times gift cards are available in stores with their identifying numbers showing. Thieves can write down those numbers or use a scanner to lift information from the magnetic strips. Now all they have to do is go on a website that displays gift card balances. As soon as they see the card activated they will use all the money on that card.

Also, they can use blank cards to create a fake duplicate card with the copied original having a nice balance and the fake having no money on it. Of course, the con artist quickly uses the balance. When the recipient of the fake card gets around to using the gift, the balance is zero.

Claire Bushey wrote on CreditCards.com how to avoid gift card scams. Here are her tips:

Don’t buy gift cards displayed prominently within the store. Ask for cards that are stored out of sight.
Examine cards and packaging for signs of tampering. The PIN number should still be completely covered and the activation sticker firmly affixed.
Spend the gift card as soon as possible. Limit the time the con artist has to spend the balance.
Beware of online exchanges and auction sites. Buy cards directly from retailers.

Gift cards still make perfect gifts. I enjoy giving and receiving restaurant gift cards; I bet your family and friends do, too. Don’t stop using them. Just be a little cautious when you do.

Have you had any trouble with gift cards?

The BBB Eye - How to Handle a Debt Collector

11/13/2011

Posted on 11/13/2011 by
Knowing how to manage your money is critical. This month on The BBB Eye, we’re dedicating our show to giving you tips on how to do just that.

Having money is where it's at. That is where we all want to be. But what happens you have really gotten yourself in deep debt? Carol Odell of your BBB and Valerie Ballard from Air Academy Federal Credit Union talk about the rules debt collectors must follow and how consumers can verify a debt collector has the legal right to be collecting a particular debt.

When people are in debt the thinking process can get a little muddled because of the stress involved. Debt collectors seem have the advantage is what we hear from consumers who call the BBB. There are some rules for debt collectors; they can not just harass and scam consumers. There are processes that debt collectors must follow.

Debt collectors must have complete information regarding the debt including all documentation and supporting correspondence. If there is any doubt in your mind of the validity of the debt it, is important that you contact the original creditor. There is a process called debt validation which gives the debtor 30 days to request validation of a debt.

Consumers should also double check on the actual collection agency. Call the Better Business Bureau and make sure that they are a legitimate agency. You can also call the original creditor and they should be able tell you if that debt has been assigned and to whom. If you have any doubt that this agency has the authorization to collect the debt, do not pay it.

Debt collectors must follow the rules for each state. They can not call you before eight o'clock in the morning or after nine o'clock at night. It is important that they do not repeatedly call you as that can be considered harassment. They can not threaten any action that they do not plan on taking such as garnishing wages or placing liens on properties. If you tell them in writing not to contact you they have to stop. All communication from the debt collector must cease.

Even if it is not your legitimate debt and you feel you do not owe that money you should not just let it go; you should follow up. Your credit report is a key tool to your identity. Sometimes someone who has stolen your identity can have debts in your name. You can pull up a copy of your credit report which is recommended to do annually. You can do that at www.annualcreditreport.com.

People should not be afraid when they are contacted by a debt collector. They just need to verify that the debt it is legitimate and that they are not being scammed and clear up the problem. If it is a scam, identity theft or mistaken identity, report it to the correct agencies. If you do owe the debt and the debt collector is legitimate, work with them in some way to start paying that debt.

If you need more information regarding debt collections you can go to the Federal Trade Commission website, visit public libraries and conduct online searches.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - How to Handle a Debt Collector

11/13/2011

The Week in Tweets -- 11-13-2011

11/13/2011

Posted on 11/13/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Achieving Success as an Investor | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | Beware of Traveling Driveway Pavers | Start with http://southerncolorado.bbb.org - News Center

New Blog from BBB CEO | Avoid Social Security Scams | Start with http://southerncolorado.bbb.org - News Center

BBB Event 11-17-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 11-17-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

Check out our BBB Accredited Business Pet Sitters - http://www.bbb.org/southern-colorado/accredited-business-directory/pet-sitting-services

BBB Alert | Beware of Veterans’ Day Scams | Start with http://southerncolorado.bbb.org - News Center

BBB Event 11-18-11 | eWomen Network - register before price increase | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 7-2-11 | Consumer Credit Counseling Services | Start with http://southerncolorado.bbb.org - Watch The BBB Eye - Listen to INSIGHTS

From BBB Accredited Businesses:
usahockey READ: Colorado Springs turns out big crowd for Try Hockey For Free Day. http://bit.ly/rOc3pX

ColeInformation small biz, looking 2 get ahead of the competition? Download a FREE mkgt playbook http://ow.ly/7jzIA

DrKenGasper This is the start of Drowsy Driving Prevention Week. If you suffer from any of the following drowsing driving... http://fb.me/JFeMO9ra

KOAA_5 Job of the day Cake decorator - part time - King Soopers http://bit.ly/vJu9Eh

FineArtsCenter City of Colorado Springs offers free emergency training to citizens - http://tinyurl.com/6uqgtnu

ppld Looking to learn or improve your Japanese language skills? Check out our Learn and Speak Japanese groups! http://tinyurl.com/84m7awd

ctuniversity CTU Launches their "Help Along Your Journey" app on FB for considering, accepted and current students: http://on.fb.me/scMAyx

AdonisAesthetic Meet our new Massage Therapist, Michelle Duran. She's from Pueblo and specializes in full body, deep tissue... http://fb.me/zzDhYrZX

Downtown80903 Come to "2011 Colorado Springs Festival of Lights" Saturday, December 3 from 5:30 pm to 8:30 pm. On December 3... http://fb.me/sGu93wFG

kktv11news KKTV 11 News is now on Google+... add us to your circles! http://bit.ly/vX7jMr

infrontcolorado Fast effective internet marketing. http://bit.ly/sj60aj

PPWFC Youth job search workshop, Thurs, 3:30 to 5 register at http://www.ppwfc.org/page.php?s=158

BobPenkhus Our new Service Manager is taking our Customer Service to the next level, he wants to hear from you! [YouTube] http://www.youtube.com/watch?v=5MwnePDr3GI&feature=colike

LearningRx What is TBBOTF? That Brain Blog on the Fridge, a free, brain-friendly monthly newsletter. Get yours here! http://bit.ly/qGiUSs

ctuniversity CTU is proud to announce the winners of our 2012 wounded warrior and wounded warrior spouse scholarships: http://prn.to/rPexcQ

BenefitServices We just launched our new website! Come check it out! http://fb.me/17kktA4K8

christy_sports Want more Christy Sports? We're on Facebook http://ht.ly/7o2PB and now Google+ http://ht.ly/7o2Rt

kktv11news We've posted raw video of the demolition underway at the zoo on our brand-new Google+ page. Check it out http://bit.ly/tpmSsE

ASPENP0INTE What might happen if you use your bike for nearby errands: http://bit.ly/t3hWUE

KOAA_5 Job of the day http://bit.ly/tQHGFl Utility Line Specialist - CSUTilities

CSBizJournal Know an influential woman? Want to give her the recognition she deserves? Nominations are now open for WOI 2012. http://bit.ly/txXmt6

CSBizJournal Know a businessperson under 40 who's really making a difference? Nominate a 2012 Rising Star now. http://bit.ly/uJuvUO

URTaxlady Google+ rolls out business pages - BBB TrustBrief http://fb.me/MWLGoNNC

URTaxlady Google's search update puts the focus on time-sensitive results - BBB TrustBrief http://fb.me/1qbGWEWIq

URTaxlady Boost business without breaking the bank this holiday season - BBB TrustBrief http://fb.me/10K8Sj8T0

URTaxlady It's time to start looking at year-end tax issues - BBB TrustBrief http://fb.me/CMM35QPL

kktv11news Check out this scam. It may not involve you, but maybe older relatives getting Social Security $$$?. http://www.kktv.com/home/headlines/11Call_for_Action_Investigates_Social_Security_Scam_133581033.html

CheyenneMtnZoo I uploaded a You Tube video http://youtu.be/rrzD13LOGNo?a Elephant Demolition 2.wmv

AsthmaAllergyCO Living with Asthma http://rca.st/vDiA6r

ASPENP0INTE We're hiring! Software Developer at AspenPointe - Colorado Springs, Colorado Area jobs http://lnkd.in/PUtyST

ASPENP0INTE We're hiring! Business Data Manager at AspenPointe - Colorado Springs, Colorado Area jobs http://lnkd.in/9Zzwx3

SpringsBKLawyer Bankruptcy (and Life) is Better Without Judgments http://bit.ly/svFZP3

josemuldoons Join us at our east location this Sunday for NFL Sunday Ticket, chips & salsa, and a cold Corona! Happy weekend!

kktv11news Join us on our Facebook page for a video extra from our visit with the Cheyenne Mountain Zoo Mobile http://on.fb.me/vqxBJf

CSBizJournal Need a small business loan? Now it's easier. http://bit.ly/vgHqEm

ASPENP0INTE We're hiring! Creative Expressions Art Therapist-Affil at AspenPointe - Colorado Springs, Colorado Area jobs http://lnkd.in/3ginte

CSBizJournal Wells Fargo/CSBJ Young Professionals Leadership Forum transcript is available here: http://bit.ly/vnC7Kk

KOAA_5 Job of the day Career Services- AspenPointe http://bit.ly/uuSBYs

CareandShareFB Anyone needing to drop off some non-perishables you can head to both Adams Bank & Trust locations! They'll be... http://fb.me/1lGklAzdJ

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Beware of Veterans’ Day Scams

11/10/2011

Posted on 11/10/2011 by
Your Better Business Bureau is warning all consumers, especially service members, their families and veterans to be on the lookout for scams this Veteran’s Day.

Among the scams to watch out for:

Posing as the Veterans Administration and contacting vets to say they need to update their credit card, bank or other financial records with the V.A.
Charging veterans for services they could get for free or less expensively elsewhere, such as military records.
Fraudulent investment schemes that convince veterans to transfer their assets into an irrevocable trust.
Offering “instant approval” military loans (“no credit check,” “all ranks approved”) that often have high interest rates and hidden fees.
Advertising housing online with military discounts and incentives, and then bilking service personnel out of the security deposit.
Trying to sell goods and services like security systems to spouses of deployed military personnel by saying the service member ordered it to protect his or her family.
Selling stolen vehicles at low prices by claiming to be soldiers who need to sell fast because they’ve been deployed.
Posing as government contractors recruiting veterans and then asking for a copy of the job applicants’ passport (which contains a lot of personal information.)
Posing on online dating services as a lonely service member in a remote part of Iraq or Afghanistan, and then asking for money to be wired to a third party for some emergency.

Also, watch out for questionable appeals to raise funds on behalf of military organizations. Telephone solicitors will call and say they are with a group that is helping veterans, service members or their families.

As always, your BBB advises consumers never to give personal identification information (Social Security, bank account, military identification or credit card numbers, etc.) to anyone who contacts you by phone or email, and to be wary of any solicitations that involve purchasing something or transferring money. Consumers can check out businesses and charities free at www.bbb.org. Military personnel and veterans who need assistance should contact the United Service Organizations (www.uso.org), their state office of veterans’ affairs, or the Veterans’ Administration.

What’s in it for me? Why should I join the Better Business Bureau?

11/10/2011

Posted on 11/10/2011 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out how to make the most of becoming a BBB Accredited Business!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Light refreshments are provided so early reservations are very much appreciated. Thank you to our sponsor TSYS Merchant Solutions.

Date:
Thursday, November 17, 2011

Time:
12:00 noon - 1:00 p.m.

Location:
Better Business Bureau - Colorado Springs office
25 North Wahsatch Avenue, cross street is Kiowa

Tickets:
Free

RSVP:
Please click here to register online. Go to www.blacktie-colorado.com/rsvp and enter event code: benefits1117.

For BBB Accredited Businesses who would like to customize their free ShopMyBBB.com webpage, we hold an editing class following the benefits event from 1:15 p.m. - 2:15 p.m.

Click here for flyer.

Avoid Social Security Scams says Carol

11/9/2011

Posted on 11/9/2011 by Carol Odell
Social Security is on everyone’s radar, including con artists. They would love to get their hands on some of that money.

In AARP’s Special Report in their November Bulletin, Sid Kirchheimer writes about three social security scams that are prevalent.

Your personal information needs updating. Thieves are pretending to be Social Security Administration (SSA) employees and call, email or mail seniors with the intent of getting personal information. The con artists say they are updating your records and need your Social Security number, birth date, mother’s maiden name and bank account number. Before giving any information call or visit a Social Security office to verify that the contact is real.

You can get additional benefits beyond your present regular Social Security payment. All you have to do is pay a “filing fee.” SSA does not charge filing fees. AARP says appealing for higher benefits is complicated. You may want to hire someone to assist you in the appeal. Social Security does regulate what these people can charge.

You didn’t get a cost of living adjustment (COLA) increase in your Social Security benefits for the past two years. Now you can get that money in a lump sum of about $3,000. Not really. It is a scam to charge you to file new tax forms --- plus, you will have given personal information that can lead to identity theft.

As always, don’t give out personal information unless you have initiated the contact and you are positive you are working with a legitimate agency or company.

Do you know of any other Social Security scams?

Beware of Traveling Driveway Pavers

11/8/2011

Posted on 11/8/2011 by
Your Better Business Bureau has received a report from a local couple that were approached by two men at their home in Pueblo offering to pave their driveway. The couple reportedly told the men they did not want the work done.

When the couple returned to their home the next day after being out, the driveway had been paved. The employees, who said they were with a company called Pro Pave, wanted to be paid $9,000.

The couple refused to pay for work they had not authorized. However, the homeowners began to receive phone calls from a company called Custom Asphalt stating that they owed the company money.

It should be noted there was no contract – nothing in writing giving the pavers permission to work on the couple’s driveway.

The couple was able to obtain the license plate numbers for the two trucks that were at their home. Both had Colorado plates. One was a white Dodge Ram and the other was a tan/gold Dodge Ram.

The BBB called the number given by the Pueblo pavers for Pro Pave, but it turned out to be a company based out on Lakewood, CO. Furthermore, the owner did not know of any paving work done recently in Pueblo. This may indicate that scammers are falsely using the name and giving out the phone number of a legitimate company. Custom Asphalt could not be reached.

The couple has filed a report with the Pueblo County Sherriff’s Office and is reporting the case to the Pueblo district attorney’s office.

The BBB Eye - Achieving Success as an Investor

11/7/2011

Posted on 11/7/2011 by
Knowing how to manage your money is critical. This month on The BBB Eye, we’re dedicating our show to giving you tips on how to do just that.

Katie Carrol of your BBB gets some tips about investment and some of the vehicles available such as annuities and Exchange Traded Funds (ETF) from Skylar Skofield with Morgan Stanley Smith Barney.

Let's say you do not have any debt and you have some money to invest; a situation we would all like to be in. You have money to save. How do you know where to put that money? What investment vehicles are best for you?

An annuity is basically a contract that an investor has with an insurance company that allows them to have retirement income in addition to Social Security and any other retirement income. It is a complicated vehicle and there are different kinds of annuities. Some guarantee a fixed amount of income, some are designed to keep up with inflation and some are tied to the market. There are risk factors with each type.

One risk factor that many investors overlook is inflation. If you have inflation of about 2.8 to 3% year and you are not achieving that yield on your investments your money is flat or losing value. Some annuities are designed to keep up with inflation to help protect your income while you're in retirement and on a fixed income. Studies show that many people in the United States do not have enough money saved to retire comfortably.

Other investment options are bonds, stocks, managed money and newer to the market are exchange traded funds also known as an ETF. Many investors like them because they are actively managed to keep up with the changing economic environments. If a crisis happens overseas like a tsunami in Japan your portfolio needs to be able to react and protect your money and maybe sell some of your holdings. An ETF is usually diversified within a very specific niche, theme or sector.

It is important that the people managing your money know what they are doing. In the past some portfolio managers were selling investment products that they did not understand. The financial downturn of 2008 has weeded out a lot of the managers who really just did not know what they were doing.

If you do have money to invest it is best not to do it alone even if you are a sophisticated investor. It helps to have a team of individuals helping you out. Having someone you can go to for research and doing research on your own is vital to having success as an investor. Always do your research on the person you're going to hire to give you advice.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 11-6-2011

11/5/2011

Posted on 11/5/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Blog from BBB CEO | Home Winter Readiness | Start with http://southerncolorado.bbb.org - News Center

BBB Event 11-10-11 | Writing Workshop for the 2012 EICS Program | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 11-11-11 | Buzz with the Bs - 9 Practical Steps to Keep Your Customers | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 6-25-11 | Human Resources Firms | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
CSUtilities Job: Substation Electrician APPR (closes on 11/07/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/90KM/2

PPWFC Business Tips and Trends - November 2011 http://conta.cc/sH1opZ

AFCMortgages NOW HIRING! Immediate opening for experienced Customer Service Reps. To Apply Online visit us at: http://bit.ly/rsmnNe

kktv11news Happy Halloween! Check out what paranormal investigators found in our studios http://bit.ly/vT2UCG

CareandShareFB Care and Share is excited to announce our Text Giving program! Beginning today, November 1st you can text TURKEY... http://fb.me/1hMh1Yiwh

conflict_coach Explore benefits of Restorative Justice and serve in your community! PSI offers Restorative Justice training, Nov 8 -10. call 719-266-8181.

amnetin Thanks to Jim Hendren for his business. Great furniture at La-Z-Boy, they're not just recliners anymore. Check... http://fb.me/16eTdGoZ3

CSSBDC What Went Wrong at Enron? Whistleblower Sherron Watkins Shares the Riveting Story http://conta.cc/vFbICH

DaveSolonKia Dave Solon Marketing Solutions: Do you know? At Dave Solon Kia our Marketing Solutions Department helps you sell... http://fb.me/YqHgpQVF

clawsonlawfirms Check out this PowerPoint presentation - Clawson Clawson, LLP http://www.authorstream.com/Presentation/rajguptaseo-1196895-clawson-llp

stargazersnews Need info on our upcoming shows? Find all the information and buy tickets here: http://www.stargazerstheatre.com

CSUtilities The 5 YOUtilities Challenge finalists have been chosen! Who will emerge victorious? Only you can decide. Vote at: http://apps.facebook.com/YOUtilitieschallenge

rjandmakay RJ & Makay Newsletter - Nov. 2, 2011 http://p0.vresp.com/z6hajb

KOAA_5 Job of the day Data Analyst- AsepnPointe http://bit.ly/rGpxW9

CSSBDC ENT_CU workshop of Nov: Begin With the End in Mind Nov 9, 11am-1pm. Facilitated by Janna Hoiberg and Charlie Jones. http://bit.ly/sjI4fv

FineArtsCenter COS Nov. 11 IN THE NEXT ROOM auditions, all positions open & paid. http://ow.ly/7h2OT

MYPVG We just updated our blog! Check it out! http://prominentventuregroup.blogspot.com

CSUtilities If you're in need of financial assistance to help w/ your winter heating costs, LEAP applications now being accepted. http://bit.ly/2TVc9c

CSUtilities Re:Sources blog: Meet the YOUtilities Challenge finalists. Your vote determines the ultimate winner! http://bit.ly/vynMJV

CSUtilities Senior Electrical & Controls Project Engineer (closes on 11/10/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/5284/1

AFCMortgages How To Choose The Best Mortgage | American Financing Articles: http://bit.ly/ofUPi1

novusglasscs Chili and Wine-tasting Fundraiser! http://icont.ac/kLyK

URTaxlady 2011 Year-End Corporation Letter... http://ur1.ca/5lzqc

CareandShareFB Grab today’s Colorado Springs Independent and find the Indy Give! 2011 insert. You’ll see Care and Share Food... http://fb.me/RQpp8qp1

Pinnacol Pinnacol's board has authorized pursuing discussions with Gov. Hickenlooper regarding its proposal to restructure http://bit.ly/tikBHT

ppld Two mystery writers share their secrets at our Mystery Authors Tea at Penrose Library on November 12. http://tinyurl.com/63hdy2l

CenturaHealth Check out the latest issue of Centura Health Connections. http://ow.ly/7hgFR

compassion If you missed our Twitter chat from this morning, here's a summary of what we talked about http://bit.ly/srPTFC

KylahEdgin Hi ho..Hi ho..it's off to empty another successful home sold, I go... The last few homes I've staged have had... http://fb.me/vU3uYZzX

CSUtilities Re:Sources blog: It's never too late to winterize. You can get a lot done in one weekend, for very little! http://bit.ly/w2yg1Q

URTaxlady Worried about Being Audited? Things you should know… http://ur1.ca/5mxqd

kktv11news Members of the military will get free admission to any of Colorado’s state parks on Veterans day http://bit.ly/to0goU

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Buzz with the Bs - 9 Practical Steps to Keep Your Customers

11/4/2011

Posted on 11/4/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet Janna Hoiberg of ActionCOACH. She will talk about how to ensure your customers come back again and again.

9 Practical Steps to Keep Your Customers

Speaker: Janna Hoiberg, ActionCOACH

It costs 80% more to get a new customer than to maintain a current customer. So why do your customers go to your competitors? Why are happy customers NOT your goal? Join us for answers to these and other questions, and learn 9 practical steps to ensure your customers come back again and again!

Q. What is Buzz with the Bs?

A. The Better Business Bureau of Southern Colorado and Business Network International host a monthly networking breakfast for your community. You don't need to be a member of either group to attend!

Each month, we have an educational speaker to present you with tools that will help you develop your business. Come buzz with your peers, network, grow your business and expand your horizons.

Click here to register.
Click here for flyer.

Date:
Second Friday of every month in 2011.

Time:
7:15 a.m. - 9:00 a.m.

Location:
Colorado Springs Elks Lodge
3400 North Nevada Avenue, Colorado Springs

Tickets:
$12 with a reservation or $15 at the door

RSVP:
Please RSVP no later than 48 hours before the event by clicking here.

If you have difficulties with the online registration, contact Kelly Clark at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

Home Winter Readiness says Carol

11/2/2011

Posted on 11/2/2011 by Carol Odell
Are you doing what my husband and I are doing? Getting the house ready for winter.

Last week we selected a BBB accredited HVAC company to come and do any necessary maintenance on our furnace. He checked the thermostat for the electric components and controls for proper operation and oiled the motor. Then he checked the air flow and inspected the heat exchanger for possible cracks. A crack could allow carbon monoxide to seep into your house. And, of course, he put in a clean air filter.

Next, we scheduled an appointment with our landscape company to blow out our sprinkler system. He expelled all the water from the irrigation system and equipment. Experts say to not trust manual or automatic drain valves. The system should be blown out with pressurized air. You can go online and get directions on how to do this yourself. Whether you hire it done or do it yourself, make sure it is done or you will pay for it in the spring due to damage caused by the cold winter.

If you have not put on winter fertilizer be sure and do that as soon as you have a warm day over 50 degrees. You can always water your lawn using the hose with an attached sprinkler if your sprinkler system has been drained. Disconnect the hose from the exterior faucet when you are not using it. In Colorado we have to water once a month in the wintertime to keep from getting winterkill. So, I connect and disconnect my hose throughout the winter.

Check the doors and windows. Do windows need caulking? Do the doors need weather stripping on the side and bottom? Our front door does.

We still need to check our gutters and downspouts to make sure they are clean and have no leaves. Wet leaves can freeze, adding weight that can cause damage.

Has your chimney been checked and professionally cleaned recently? Make sure there are not any open mortar joints in the brick in the fireplace. If there are open areas, a fire can spread into the stud wall behind the masonry fire brick.

Take a stroll around the inside and outside the house to determine what needs to be done to prepare for winter.

How do you prepare your home for winter?

The Week in Tweets -- 10-30-2011

10/30/2011

Posted on 10/30/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Blog from BBB CEO | You Don’t Have Time to Hurry | Start with http://southerncolorado.bbb.org - News Center

BBB Event 11-18-11 | eWomen Network Luncheon - Holiday Extravaganza | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 6-18-11 | Jury Research & Trial Consulting | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
DrKenGasper It's Halloween week. We encourage you to floss you and your kid's... http://fb.me/wCc9PR0O

TritonRoofing Market Treasury October/November 2011 http://fb.me/18filmiLg

CSUtilities Are you a good fit for this job? Corrosion Tech (closes on 11/01/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/8DM1/6

JA_USA Students, win a 3-day adventure to Walt Disney World® Resort in Fla. “Destined to Travel with JA” contest details here: http://bit.ly/n8jRBK

BenefitServices October 24, 2011: Compliance Update http://fb.me/1mZ0Tpz53

KRDONC13 Beware of these scams targeting Prowers County residents recently. Have you been a victim to either? http://www.krdo.com/news/29571901/detail.html

Ent_CU Get the latest tips for "Tuning Up Your Online Banking Security" in our newest blog. Read it here: http://bit.ly/vxIp3D

CareandShareFB Here is a video from Friday about the food drive! Watch it, share it and help spread the word! http://fb.me/KFBcL3Mz

stargazersnews Theatre WOW! Lot's of shows coming up; It's gonna be a FUN week! Take a look here for show times and to buy your tickets!... http://fb.me/IdL4LZYp

ctuniversity Interested in beginning or going back to school? Our next start date is November 13! Visit http://www.coloradotech.edu or call 1-866-942-6555.

KellerHomes How To Freshen Up Your Home For Fall http://fb.me/1lun00N0H

MinutemanPress_ Need some great Holiday Gift Ideas? Here are unique and personalized gifts sure to make anyone on your list happy http://tinyurl.com/6fpwreo

CallJustDetails Stop by and check out our newest blog post! http://fb.me/SE8CAOCn

FineArtsCenter We are looking for a New Media Manager! Who wants to join the FAC team? http://ow.ly/78IX8

CSUtilities Re:Sources blog: 10 years of wastewater system improvements were put to the test last month. How did it do? http://bit.ly/uZOkMv

SaddletreeHomes House Attendant - Cheyenne Mountain Resort - Colorado Springs, CO: Able to be on your feet for http://bit.ly/u1WeBP

ColeInformation Feeling overwhelmed by ur smallbiz? Learn tricks to avoid biting off more than u can chew http://ow.ly/6NvRc

MarketTreasury You had best get a gander at this new issue! http://fb.me/15BDnrsOs

rjandmakay RJ & Makay Newsletter - Oct. 26, 2011 http://p0.vresp.com/xWbI9b

CareandShareFB We're looking for a few extra hands to help us out on Saturday, November 5th with a "Horseradish Harvest" here at... http://fb.me/1ianpHZ53

ColeInformation Interested in mobile or video marketing for your smallbiz? Check out 2 FREE webinars we have on both subjects. http://ow.ly/79s2l

ColeInformation Grill up a Mouth-Watering Marketing Campaign Pt. 2 http://colecommunity.com/grill-up-a-mouth-watering-marketing-campaign-pt-2

couturaCoutura Are you an architect? Do you know an architect? Check this out: http://www.couturaco.com/couturas-blog/entry/architect-accreditation-a-appreciation-event-is-coming-up

AdonisAesthetic Here is Dr. Shinn on Fox being interviewed about Body Jet liposuction: The most gentle form of lipo that will... http://fb.me/1dEtf9R51

CenturaHealth Are you a distracted driver? Win a $1000 gas gift card by taking the Centura Health pledge. http://ow.ly/79Vw4

BiggsKofford If you missed this morning's Entrepreneurial Corner, check the presentation out here! http://fb.me/P5MfdT2l

CSSBDC SBDC to offer Veteran 2 Veteran Business Planning Conference Nov 9-10, 2011 at Peterson AFB. To register: sbdc@uccs.edu or call 719-255-5839

CSBizJournal Got good news? Send it to Kudos http://bit.ly/tryr6l

AdonisAesthetic Now hiring massage therapist for Cosmetic Surgery & Spa in Pueblo. If you or someone you know is a massage... http://fb.me/SPn5zj1l

JannaHoiberg Are you too comfortable in your business? Check out my blog http://bit.ly/uOyoR3

AirAcademyFCU Got talent? Want prizes? Love your CU? See details on our video contest at http://ow.ly/7bh6E

CSBizJournal Not sure what to do after military service? The CSSBDC can help. http://bit.ly/taToYt

CanonChamber 2011 Chamber E-Blast #43 - Lot's going on http://conta.cc/vUuawe

CBGTravel We hope you haven't forgotten about our social media contest, because we are 14 Facebook fans and Twitter... http://fb.me/1dEY93H2X

KylahEdgin Gave my website an overdue facelift. Still a work in progress but...comments/feedback? http://fb.me/1psUl69Ic

csworldarena Free Kids’ Hockey Event At The World Arena http://ow.ly/1fmw17

BenefitServices November is Nutritional Awareness Month! http://fb.me/1ay8Qv6bi

Ent_CU FREE Seminar: For Your Biz: Marketing on a Shoestring Budget. Nov. 1, 5:30-7:30 pm. Pueblo Community College. Sign up: http://bit.ly/r4g9iy

URTaxlady Example of Vacation – Home Hotel - http://ur1.ca/5jdqz

URTaxlady 8 Year-end Tax Cutting Moves - http://ur1.ca/5jdr1

GOALACADEMY Check out our new Fall Edition of the GOAL Post Newsletter! http://www.goalac.org/index.php?option=com_content&view=article&id=129:goal-post-2011-fall&catid=908:goal-post-issues&Itemid=50

KOAA_5 Job of the day - Medical Assistant - Penrose-St. Francis Health Services http://bit.ly/uJCebU

Couchmancenter Read our newsletter: http://www.smilereminder.com/sr/temp/view.do?id=5d3973f51e2196e8

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

You Don’t Have Time to Hurry says Carol

10/26/2011

Posted on 10/26/2011 by Carol Odell
To get all there is out of living, we must employ our time wisely, never being in too much of a hurry to stop and sip life, but never losing sense of the enormous value of a minute. - Robert Updegraff

Do you find yourself wishing you had more time to slow down and enjoy life? You do have choices. Think about what you are doing or not doing because you are rushing. Thoreau said, “I have no time to be in a hurry.”

What is it costing you when you hurry? What is it doing to your quality of work, life, health, and your relationships?

Rushing feels good because we get an adrenalin high and a false sense of power and control. In reality, just the opposite is happening.

“Racing emotions actually rob you of the power you need to be self-commanding… That’s why learning to step out of the rush is the same as learning how to step into your own life,” says Ray Finley, Director of the Life of Learning Foundation.

Most of us try to leverage every moment at work, at home or school by packing everything possible into our lives. Something is bound to be messed up, damaged or forgotten when we pack too much in.

Hurrying makes us forget things, not because we have a bad memory, but because we are rushing and don’t think about everything we should.

Avoid many problems by determining your schedule for the next day at the end of the day. Assess what you are going to need and lay out things while you are thinking about the upcoming day.

Slowing down can be refreshing. Being able to do that depends on what you value and on your self-discipline. How can you take back some control of your time? Discern what is truly important first and tackle that priority.

“True wisdom lies in gathering the precious things out of each day as it goes by,” said E.S. Bouton. Make the right choice. Slow down and discover those precious things, moments and people in your life. You don’t have time to hurry. Relax and enjoy life.

What tips do you have to help slow down?

These thoughts are taken from my book, Discover What’s in Your Sandbox, Sand Castles? Weeds? Mud Pies? It’s now available on Amazon.com and will be available on Kindle and the Nook in about three weeks.

The Week in Tweets -- 10-23-2011

10/23/2011

Posted on 10/23/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
BBB Event 10-26-11 | Workers' Compensation Symposium | Start with http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | Old is New Again | Start with http://southerncolorado.bbb.org - News Center

From BBB Accredited Businesses:
KylahEdgin The "Show Your Stuff" contest has begun! We already have an entry. Where's yours!? :) Don't forget to vote for... http://fb.me/CG5giJcH

SpringsBKLawyer Three More Things to Consider Before Putting your House on the Market http://bit.ly/nJ6p8l

DrKenGasper Four ways to help your children achieve good dental health: 1. Start early. 2. Find a dentist. 3. Even baby teeth... http://fb.me/11Bwxkv9Z

URTaxlady 2011 Tax credit for your small business!... http://ur1.ca/5fadf

URTaxlady Three Simple Habits to Stay Out of Debt - http://ur1.ca/5fanw

csworldarena Harlem Globetrotter tix are on sale! Don't miss Mesa Ridge's own TNT Maddox here 3/1! http://ow.ly/6ZHQN

Ent_CU Ent is now open at our new location in Woodland Park! Stop in and see us – 920 Paradise Lodge Lane.

ADDSTAFF Kim Williams and Kelly Shaffer have earned their Certified Staffing Professional designation from the American Staffing Association.

SpringsBKLawyer Four More Reasons for Bankruptcy Advice Before Selling Your Home http://springsbankruptcylaw.com/http:/springsbankruptcylaw.com/four-more-reasons-for-bankruptcy-advice-before-selling-your-home

JannaHoiberg Action packed 2-day workshop coming up Nov 4&5. Learn more about business than you thought possible. http://bit.ly/nvxnXd

CSUtilities Substation & Transmission Senior Project Engineer (closes 10/31/11 @ 4PM MST) http://bull.hn/l/526C/4

rjandmakay RJ & Makay Newsletter - Oct. 19, 2011 http://p0.vresp.com/kaIjDm

stargazersnews Need info on our upcoming shows? Take a look at our website! http://www.stargazerstheatre.com

URTaxlady Qualifying for Rental Real Estate’s Tax-Favored $25,000 Allowance - http://ur1.ca/5g0fp

CSSBDC Registration is now open: 2011 Small Business Gravity Run 5K Fun Run is Saturday, October 29 at 8:00 AM. Downhill! http://www.gravityrun.com

URTaxlady Qualify as a Real Estate Professional to Deduct Rental Losses - http://ur1.ca/5gf6u

Ent_CU We are currently hiring for several positions. View our latest openings and see if you’re a fit: http://bit.ly/qTmRSL

BenefitServices Do you eat lunch at your desk? http://fb.me/X1nqmym4

BiggsKofford What do you need to know to succeed in the new economy? http://fb.me/LBOlKScR

BigJoeAuto Who wants a $50 Gas Card? http://fb.me/1j66MJG7x

URTaxlady Tax Guide for Vacation Rentals - http://ur1.ca/5gq3p

KOAA_5KOAA Click to take our KOAA Holiday Shopping Survey and be entered to win a $250 Visa Gift Card before Thanksgiving! http://bit.ly/r5u7Vd

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Old is New Again says Carol

10/19/2011

Posted on 10/19/2011 by Carol Odell
Remember when banks offered Christmas savings plans and layaway was an enticing way to make purchases big or small for Christmas and other times? Layaway is back in full swing.

People are turning to layaway again so they don’t have to put out a big sum of money at once. Plus, it’s a good plan to help keep spending under control. It means planning ahead, putting a product on long-term hold and paying in installments. Jayne O’Donnell of USA TODAY says that stores typically allow merchandise to be held for up to three months with minimum purchase amounts varying.

O’Donnell’s article revealed that consumers that use layaway at Sears and Kmart usually do not have access to credit and live paycheck-to-paycheck. However, some of their consumers simply prefer to not use a credit card.

Before making a purchase or signing a contract for layaway, be sure and understand what the fees are. Generally the layaway fee is only $5. Not bad, if you don’t use layaway and end up instead paying interest on your credit card. What are the cancellation fees, restrictions and exclusions?

Some other stores that offer layaway are Walmart, Toys R Us, TJ Maxx, Marshalls and BestBuy. If you are not sure if your favorite store has a layaway plan, ask. They might start one for you.

Do you know you can even do online layaway purchases? eLayaway offers a plan for sports tickets, Christmas gift cards, jewelry, kids needs, kitchen/garden items, computers and much more. This company is an online payment processor that provides members with the ability to furnish payments incrementally toward the item(s) and/or services(s) they desire. They also have a transaction fee for each layaway item and a cancelation fee of $25 or 10 percent of the price of the item placed on layaway; whichever is less. Any money paid over that amount is returned to the member’s bank account. So, as we head toward Christmas and you want some extra help controlling your spending think about layaway or layaway online.

What experiences have you had with layaway?

Pinnacol Assurance Worker’s Compensation Symposium

10/17/2011

Posted on 10/17/2011 by
Your Better Business Bureau, the Greater Colorado Springs Chamber of Commerce and the Center for Nonprofit Excellence will host a symposium to discuss worker’s compensation issues affecting businesses. The keynote speaker is Ellen Golombek who was confirmed by the Colorado Senate as the new Executive Director of the state’s Department of Labor and Employment earlier this year.

Click here to register.
Click here for flyer.

Here are the day's details:

7:30 a.m. - 8:00 a.m.
Check-in/Breakfast

8:00 a.m.
Introductions and Welcome

8:05 a.m. - 9:00 a.m.
Keynote Speaker: Ellen Golombek, Department of Labor & Employment

9:00 a.m. - 9:15 a.m.
Break - Go to first break-out session

9:15 a.m. - 10:15 a.m.
First Hour of Breakout Sessions: choose from one of three speakers
     * Personal Protective Equipment/Safety Rule
       Enforcement - Construction Industry
     * Health Risk Management Program Overview -
         Pinnacol’s Free Wellness Program
     * Cost Containment Certification - Small Businesses

10:15 a.m. - 10:30 a.m.
Break - Go to second break-out session

10:30a.m. - 11:30 a.m.
Second Hour of Breakout Sessions: choose from one of three speakers
     * Personal Protective Equipment/Safety Rule
         Enforcement - General Industry
     * Health Risk Management Program Overview -
         Pinnacol’s Free Wellness Program
     * Cost Containment Certification - Small Businesses

11:30 a.m.
Closing and Thank you

Date:
Wednesday, October 26, 2011

Time:
8:00 a.m. - 11:45 a.m. with check-in at 7:30 a.m.

Location:
Crowne Plaza Hotel
2886 South Circle Drive, Colorado Springs

Tickets:
Free

RSVP:
Register online by clicking here or go to www.blacktie-colorado.com/rsvp and enter event code BBBSC1026

*Continental breakfast to be provided

Contact Kelly Clark for more information at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

The Week in Tweets -- 10-16-2011

10/15/2011

Posted on 10/15/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Climbing Out of a Financial Hole | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event 10-19-11 | Introduction Meeting for the 2012 EICS Program | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 10-20-11 | Conflict Resolution Month Conference | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 10-20-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 10-20-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 10-21-11 | eWomen Network - register before price increase | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 6-11-11 | BBB Questions & Answers | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
csgazette The new gazette.com website is up. Check it out, tell us what you think. Thank you! http://ow.ly/6SgPZ

CSUtilities SmartHome Oct '11: YOUtilities Challenge, Black Gold manure & mobile app survey - http://conta.cc/prlTic

KOAA_5 Job of the day - Wastewater Planning and Design - CSUtilities http://bit.ly/nWugyL

heubergermotors We have a Facebook page. It would be great if you wanted to join us there. Sometimes the conversation is worth the time http://www.facebook.com/heubergermotors

CallJustDetails Do you know that Just Details Painting has an A+ rating with the BBB? http://fb.me/1lX7L0GfK

ChicoBasinRanch Check out the write up on Chico's new Ranchlands Horse Sanctuary on Top 50 Ranches' site... http://fb.me/1eNOLGZSp

kktv11news Crooks are getting craftier at trying to snag OUR $$$. New warnings out from 11 Call for Action: http://www.kktv.com/home/headlines/Beware__Scam_Using_Wells_Fargo_Name_Resurfaces_131485073.html

kktv11news We're so proud! Our own Jesse Kurtz is now a National Edward R. Murrow Award winner. Congrats Jesse!! http://www.kktv.com/home/headlines/KKTVs_Jesse_Kurtz_Accepts_National_Murrow_Award_131488343.html

ChicoBasinRanch Live at the Ranch Blog - interesting critters, cloud formations, stuffed animals flying in via balloon and the... http://fb.me/17XiX6g51

business_uccs Enron: What went wrong & lessons learned, featuring Sherron Watkins, Enron whistleblower. 11/8. Free! RSVP here:... http://fb.me/14nPW3gwE

CSUtilities We are looking into creating a smartphone app. What do you want to see on it? We want to hear from you! http://www.surveymonkey.com/s/csuapp

Pinnacol Register now for our free Defensive Driving seminar on Oct. 20 in Denver http://bit.ly/pEigNG

rjandmakay RJ & Makay Newsletter - Oct. 12, 2011 http://p0.vresp.com/FFrDrS

Ent_CU New! The Ent Mobile Banking App for iPhone is now available! Learn more at http://www.ent.com/EntMobile

Pinnacol The BBB of Southern Colorado is hosting a free Workers' Comp Symposium on 10/26 in Colorado Springs http://bit.ly/pV77Dw

ppld Join our Goodreads group to find out what PPLD patrons and staff are reading and share your own reading selections. http://tinyurl.com/4ya48bh

Pinnacol Injured workers insured by Pinnacol can now access claim-related info anytime online http://bit.ly/pQuWpj

CSUtilities Staff Engineer - Wastewater Planning and Design (closes on 10/18/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/7V2R/1

BenefitServices No Excuses! A Brief Guide to the Flu Shot... http://www.facebook.com/BenefitServicesGroup

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

What’s in it for me? Why should I join the Better Business Bureau?

10/11/2011

Posted on 10/11/2011 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out how to make the most of becoming a BBB Accredited Business!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Light refreshments are provided so early reservations are very much appreciated. Thank you to our sponsor Six & Geving Insurance.

Date:
Thursday, October 20, 2011

Time:
12:00 noon - 1:00 p.m.

Location:
Better Business Bureau - Colorado Springs office
25 North Wahsatch Avenue, cross street is Kiowa

Tickets:
Free

RSVP:
Please click here to register online. Go to www.blacktie-colorado.com/rsvp and enter event code: benefits1020.

For BBB Accredited Businesses who would like to customize their free ShopMyBBB.com webpage, we hold an editing class following the benefits event from 1:15 p.m. - 2:15 p.m.

Click here for flyer.

Got Conflict? – Get Resolution!

10/11/2011

Posted on 10/11/2011 by
Businesses -- especially during these challenging times -- are inundated with conflict. Everything from customer service issues, coworker disputes to managerial challenges are an inevitable part of our professional lives.

Understanding the dynamics and characteristics of conflict and ultimately how to resolve them, is imperative to our success.

That’s the impetus behind the sixth annual Conflict Resolution Month Conference, which will be held on Thursday, October 20, 2011 from 8:30 a.m. to 4:30 p.m. at the Nikola Tesla Education Opportunity Center - 2560 International Circle in Colorado Springs.

The issue is so significant that Governor John Hickenlooper has endorsed it by proclamation. A number of experts, professionals and agencies specializing in resolving conflict will introduce community members to conflict resolution techniques and share stories of success.

The keynote speaker is County Court Judge, Regina Walter of the Fourth Judicial District.

Pre-registration is required to attend and space is limited. The cost is $25 and includes lunch.

Professional development credits for attorneys and educators are available.

To purchase your tickets online, click here or go to www.blacktie-colorado.com/rsvp and enter event code: BBB1020 (All one word, not case sensitive).

The Conflict Resolution Month Conference is sponsored by the Better Business Bureau of Southern Colorado; the Office of the Fourth Judicial District; School District 11 and Phoenix Strategies, Inc.

For more information, please contact Annie Cohen at (719) 266-8181 or customerservice@phoenixstrategies.biz.

BBB Announces Excellence in Customer Service Award Orientation Workshop

10/11/2011

Posted on 10/11/2011 by
The Better Business Bureau of Southern Colorado will hold an orientation for its 18th annual Excellence in Customer Service (EICS) Award program on Wednesday, October 19, 2011 at Colorado Technical University, 4435 North Chestnut Street, from 8:00 a.m. - 10:00 a.m.

Previous applicants and award recipients will be there to answer questions and describe the process.

EICS is a valuable quality assurance tool that gives companies the opportunity to examine, and then subsequently improve, their internal customer service processes with the help of outside, independent evaluators. All participants, whether recipients of the award or not, receive a comprehensive feedback report.

Those companies that have proven to have outstanding customer services systems will be recognized at an awards gala next fall.

To register online, please click here or go to www.blacktie-colorado.com/rsvp and enter event code EICS1019 (All one word, not case sensitive).

You may also contact Kelly Clark at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

Click here for more information about EICS.

The BBB Eye - Climbing Out of a Financial Hole

10/11/2011

Posted on 10/11/2011 by
Knowing how to manage your money is critical. This month on The BBB Eye, we’re dedicating our show to giving you tips on how to do just that.

Katie Carrol of your BBB talks with Tom Craddock from Consumer Credit Counseling Service to find out about the financial management resources and classes available at CCCS. CCCS can also help in cases of foreclosure and debt reduction.

What happens if you stray from your budget and you've let those credit cards run sky high? CCCS is in the business of helping people establish and maintain financial health. They provide counseling services and consumer education services to help people stay financially healthy.

They teach classes that are mostly free and open to the public and their classes are also available online. Prospective clients can check into their educational offerings to see if there are topics that they are interested in learning more about and they can do the classes in the privacy and convenience of their home online or they can go to the offices and ask questions or do in-person classes.

CCCS teaches basic financial management. Financial management is primarily looking at what you're going to need money for and then taking steps to have the money when you need it. It seems pretty simple but a lot of thought and preparation is necessary.

One of the busiest areas of counseling right now involves trying to help people save their home from foreclosure. There are some options that people can pursue that include their mortgage lender coming up with a more affordable payment. CCCS helps clients determine if they qualify for one of those loan modification options and helps them get started down the road of applying for the loan modification or any other option they may qualify for.

If a consumer feels they are in financial trouble they can call to schedule an appointment to speak to a CCCS counselor. During the call the needs of the client and the type of information they need to bring with them are determined so CCCS is able to cover all financial issues at the appointment. They will need to bring in information about their financial circumstances such as income, expenses and debts so CCCS can help them go through the information and determine what their options are.

Many times people feel there are not any options nor any place to make financial adjustments. A new client completes an intake form and the initial appointment will last approximately one to two hours. The client will leave this meeting with a packet that gives them an overall view of their financial situation complete with an action plan to implement the possible options.

Many people will be executing this action plan on their own; they will be just following the steps that are determined and set up during the meeting. Sometimes the client has CCCS set up a repayment plan on their behalf. For many people this is a much more affordable way to deal with their debt. It can make a huge difference because once CCCS has been able to demonstrate that someone is in a difficult situation many creditors and lenders are willing to significantly reduced interest in the interest of helping people get out of debt.

The counselors are very familiar with different creditors and lenders and what they are willing to do. Because the counselors have had a long-standing relationship they usually already know what is acceptable to these creditors and lenders so it is rare that if they do propose a reduction in the payment that the creditors do not accept it.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 10-9-2011

10/9/2011

Posted on 10/9/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Spend Wisely By Using Your BBB's Services | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event 11-10-11 | Writing Workshop for the 2012 EICS Program | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB News | Holiday Greeting Cards With a Mission | Start with http://southerncolorado.bbb.org - News Center

BBB Accredited Businesses Only | The Insider October e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

New Blog from BBB CEO | Make Relationships Work | Start with http://southerncolorado.bbb.org - News Center

10-21-11 | eWomen Network Lunch - Be the News! Guerrilla Publicity with Jill Lubin | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 10-14-11 | Buzz with the Bs - Mediation: What it is and when to use it | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 6-4-11 | National Mill Dog Rescue | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
novusglasscs Just for the ladies! http://icont.ac/gydS

SpringsBKLawyer Avoid Being Nice to Your "Special" Creditors Before Filing Bankruptcy http://bit.ly/or9qXm

ChicoBasinRanch The Birding Journal - a rare Chico migrant, a rare Colorado migrant and a Sharp-Shinned Hawk chasing sparrows... http://fb.me/1idREhhYf

ColeInformation Does an OOPS! Always Equal a Win? http://colecommunity.com/does-an-oops-always-equal-a-win/

MYPVG New corporate website is up. Please check it out and let us know what you think! @ www.prominentventuregroup.com

GreenPlumbingUS Knowing Your Plumbing! http://www.begreenplumbing.com/apps/blog/show/9110933-knowing-your-plumbing-

CSUtilities Film your home efficiency project for the YOUtilities Challenge and you could win 2 free rent or mortgage payments. http://on.fb.me/n9QrkL

PuebloCC Tix now on sale for Pueblo's Tejano Explosion on Oct 29, 2011. Presale tickets are $15. More info call 719-542-1100 http://pic.twitter.com/uEC20bQl

BenefitServices October is Breast Cancer Awareness Month! http://fb.me/z2EQPZyb

SpringsBKLawyer Don't Give Up Your Car Before Knowing Your Options http://bit.ly/p2vPdC

BenefitServices Like Our Page! We will have a drawing when we hit 100 Fans. Be sure to Like Our Page for your chance to win a $20... http://fb.me/1gsLEgh9E

conflict_coach Conflict Resolution Month Conference open to public. Tips for businesses. Register: www.blacktie-colorado.com/rsvp, enter code: BBB1020 $25

rjandmakay RJ & Makay Newsletter - Oct. 5, 2011 http://p0.vresp.com/arGQIo

BiggsKofford Could 'Family Office' Support Benefit you? http://fb.me/1ihU36bXT

DrKenGasper "ENTER TO WIN A $50 VISA GIFT CARD!" We will be doing a drawing as soon as we receive 700 "Likes". Enter now for... http://fb.me/xv1r2plY

Pinnacol Lost in Translation: Keeping Spanish-Speaking Workers Safe http://bit.ly/j0kuVx.

JA_USA Students: Win a 3-day pkg to Orlando for 4! Easy, fun contest! Press Release: http://bit.ly/p22dxI.

CareandShareFB Any of our fans members at Fitness 19? They're holding a food drive from now until November 21st, so next time... http://fb.me/117bCHuyZ

csgazette Don't miss out! Be a fan of our gazette.com page on Facebook. Like http://on.fb.me/isb5PU so you can participate in the discussions too.

ortiviz Drivers needed to deliver meals to homebound seniors in Pueblo. STORY: http://bit.ly/q3rVvr

ColeInformation Take 30 & learn about how Mobile Marketing can help you find new customers. FREE Webinar: http://ow.ly/6OtQV

SpringsBKLawyer Get a "Fresh Start" in Bankruptcy for Your Assets, Not Just Your Debts http://bit.ly/ngU0Rw

compassion We know you’re busy & that’s why your input on our blog content is so valuable to us. Can you spare a few minutes? http://cintl.co/bPN

BenefitServices Facebook: Where Selling Meets Social http://fb.me/1cl2eBpYy

kktv11news We were honored to accept an award today for our community work. Thanks to all of our friends, partners and neighbors. http://bit.ly/r6CBoE

Ent_CU Hey business owners - check out our latest blog for tips for helping your business thrive during a tough economy! http://bit.ly/r2zPbg

CSUtilities Re:Sources blog: Where does your power come from? And I don't mean an energy drink. It's Public Power Week! http://bit.ly/nXvP6E

RedNoland Check out our Better Business Bureau rating! http://pic.twitter.com/cuzarJC8

TimberlineCOS Need some help getting your sprinklers ready for the freeze? Check out this how-to: http://ow.ly/6QIa0

SpringsBKLawyer 10 Good Reasons to Get Legal Advice about Bankruptcy Before Selling Your Home http://bit.ly/okSKjh

BenefitServices October 7, 2011: Compliance Update http://fb.me/13GcYJfsy

KOAA_5 Colorado Springs Better Business Bureau encourages customers who are unhappy with new bank fees to consider… (cont) http://deck.ly/~pYAsP

KellerHomes Click, Post and Enter to Win!: Enter our 'Fall in Love with Autumn' Photo contest in 3 easy steps....1. Go to... http://bit.ly/nyV76Q

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Buzz with the Bs - Mediation: What it is and when to use it

10/7/2011

Posted on 10/7/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet Monica Lichtenberger of Phoenix Strategies. She will talk about the many benefits of mediation versus filing a law suit.

Mediation: What it is and when to use it

Speaker: Monica Lichtenberger, Phoenix Strategies Inc

Mediation is a negotiation process in which a neutral third party facilitates communication between disputing parties, enabling them to reach a mutually acceptable agreement. Some of the advantages of mediation include:

Mediated agreements tend to last
Mediation is more cost-effective than litigation
The mediation process enhances the possibility of a future relationship
The win-win approach allows parties to avoid unpredictable outcomes

Q. What is Buzz with the Bs?

A. The Better Business Bureau of Southern Colorado and Business Network International host a monthly networking breakfast for your community. You don't need to be a member of either group to attend!

Each month, we have an educational speaker to present you with tools that will help you develop your business. Come buzz with your peers, network, grow your business and expand your horizons.

Click here to register.
Click here for event flyer.

Date:
Second Friday of every month in 2011.

Time:
7:15 a.m. - 9:00 a.m.

Location:
Colorado Springs Elks Lodge
3400 North Nevada Avenue, Colorado Springs

Tickets:
$12 with a reservation or $15 at the door

RSVP:
Please RSVP no later than 48 hours before the event by clicking here.

If you have difficulties with the online registration, contact Kelly Clark at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

Make Relationships Work says Carol

10/5/2011

Posted on 10/5/2011 by Carol Odell
There’s an enormous amount of talk about money and savings these days. But, what about our emotional bank accounts? Steven Covey’s metaphor about the emotional bank account is worth a refresher.

Covey says that relationships are determined by how we maintain our emotional bank account (EBA) with each person. We start out initially with a zero balance in our EBA, and then generally we add and subtract to that account. We add by giving compliments and having positive interactions with the person. We withdraw from the account by negative interactions.

Of course, the goal is to build up a large positive emotional bank account. Then, when we have a withdrawal, which happens, it does not bankrupt the account and the relationship survives.

Why is this important? Relationships are key to having a successful personal and professional life, i.e. our happiness depends on relationships.

How can you make deposits into your emotional bank account?

Do what you say you are going to do. It doesn’t matter who the person is, keep your word. We receive numerous complaints at the Better Business Bureau because businesses do not follow through like they promise. The same is true for what you tell a co-worker, a friend or family member. If you say you are going to do something, do it. To fail to do it is a withdrawal from the person’s emotional bank account. Following through builds trust and adds to the EBA.
Remember what is important to the person. Ask about that person or thing. To me, it is my family. I appreciate people asking about them by name.
Be appreciative of what another person does. Remember to say thank you about a specific task. If possible, says thanks in front of other people. Many times that means even more to a person.
Give encouragement. No matter if it is a spouse, boss, assistant, friend, we all need encouragement and reinforcement that we are doing well. We are human. We tend to give ourselves negative talk. That brings me to the point --- give yourself lots and lots of deposits for your emotional bank account. You will like yourself better.

Tip: Thinking positively helps you add deposits to others’ emotional account --- and yours. Help make yours and other’s lives richer.

How have you kept your emotional bank accounts positive?

Holiday Greeting Cards With a Mission

10/4/2011

Posted on 10/4/2011 by
The Better Business Bureau of Southern Colorado Foundation and Photographer’s Edge, a local manufacturer of unique and very high grade greeting cards, have joined forces for the second year to bring our community limited edition, holiday greeting cards assembled by soldiers in our area who have been wounded.

It’s a win-win situation for everyone.

There are nine different styles and each card contains a real photo print. Many of the photos were taken by local photographers.

Each card will be hand assembled by soldiers from our local military installations. Most of these soldiers sustained brain injuries while serving in Afghanistan and Iraq. The repetitive motion of assembling the cards enhances eye-hand dexterity which, in turn, helps to heal the brain. In addition, the wounded warrior receives a fee for each card assembled.

Creating the holiday greeting cards gives these American heroes a way to begin the arduous rehabilitation process and continue healing from the tremendous physical and psychological wounds they sustained while serving our country. It’s one small step towards helping our wounded military transition back into the working world.

For every card assembled, the Better Business Bureau of Southern Colorado Foundation will receive 25 cents to be used for its 2012 scholarship program. Last year the program raised more than $1,500 in scholarship money. Organizers hope to raise more than $3,000 this year.

Visit www.photographersedge.com/bbb to purchase the cards or for more information.

Click here to learn more about your BBB Foundation and the programs it supports.

The BBB Eye - Spend Wisely By Using Your BBB's Services

10/3/2011

Posted on 10/3/2011 by
Knowing how to manage your money is critical. This month on The BBB Eye, we’re dedicating our show to giving you tips on how to do just that.

Carol Odell of your BBB sits down with Blair Reeves from your Better Business Bureau to discuss how consumers can use the services of the BBB to help make buying decisions.

A way to spend money wisely is to use your Better Business Bureau’s services. Your BBB always tells consumers to check with the BBB first before they do business with any company. You want to make sure you are dealing with the reputable companies out there. Consumers can access BBB Business Reviews to check on companies. As we say at the Better Business Bureau, Start with Trust®.

When checking with the BBB please ask if you have more questions about the company you are researching. We have people to answer the phone Monday through Thursday from 9 a.m. to 2 p.m. and Friday from 9 a.m. to noon. We are available any time through our website, www.southerncolorado.bbb.org, and reports are available on companies across the nation.

The BBB of southern Colorado has averaged approximately 55,000 BBB Business Reviews accessed each month for companies located in our service area through August in 2011. In 2010 approximately 42,000 BBB Business Reviews were accessed each month. People are checking but they need to check BEFORE they do business. Your BBB has had consumers call and they have been taken advantage of because they did not research the company first and it is almost impossible to get their money back once they've been scammed.

Consumers can access a BBB Business Review to find out how long a company has been in business; find out what their rating is and, most importantly, how they handle complaints. Even if your issue is one the BBB can not handle directly, we can help get you to the right place to get the right information for you to become educated. For example, the consumer has questions about their contract but the BBB doesn't give legal advice; we can direct you to an agency that can help you.

Consumers should also check the homepage on our website. In our News Center we have consumer alerts and news releases, our CEOs blog, our social media contacts and information about our events so visitors can stay in the know. The BBB News Center is not just for businesses; it is also for consumers.

Consumers can use our Check Out a Business or Charity feature to find the many good companies they may want to do business with. You can even get bids for services with our Request a Quote feature.

At this time the business categories generating the most complaints are door-to-door magazine sales, roofing companies, asphalt companies, and new and used car sales. It is not that all the companies in these business categories are bad, but there are some bad ones out there so you need to know which companies you can trust. We have a wonderful business community with great businesses; however there are always a few companies that you have to be careful with.

If you ever have a question or are in doubt call us first. Do not be shy or worry that it sounds silly. Any question is a good question.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - Spend Wisely By Using Your BBB's Services

10/3/2011

The Week in Tweets -- 10-2-2011

10/1/2011

Posted on 10/1/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Creating a Simple Budget | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | Four Local Companies Recognized for Excellent Customer Service | Start with http://southerncolorado.bbb.org - News Center

New Blog from BBB CEO | Don’t Be Duped | Start with http://southerncolorado.bbb.org - News Center

BBB News | Berwick Electric Wins Ethics Award | Start with http://southerncolorado.bbb.org - News Center

BBB News | There Is an Exception to Every Rule | Start with http://southerncolorado.bbb.org - News Center

BBB Event 10-19-11 | Introduction Meeting for the 2012 EICS Program | Start with http://southerncolorado.bbb.org - Calendar of Events.

INSIGHTS Radio 4-23-11 | Jan Isaacs Henry on Kid Power | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
ChampionWindows Our Close the Window on Hunger program was recently featured in Replacement Contractor Online! - http://ow.ly/6FlCZ

BenefitServices September 26, 2011: Compliance Update http://fb.me/Meoi9fSY

relaxthebackco BBBSouthernColo - Thanks for helping us become a BBB Accredited Business! We pride in our customer service. Let us know how we can improve!

BenefitServices Facebook 'Likes' Small Business http://fb.me/ZdmUAErH

AFCMortgages We are using the “Work for Us” app to post our jobs on Facebook: http://on.fb.me/oCyN4Q

ppld Check out PPLD's new Teen website: http://t.co/Fmo3HwpC

Pinnacol Pinnacol's 2010 Annual Report featuring our Colorado nonprofit partners is out! http://t.co/TTh0lSZb

business_uccs The Southern Colorado Economic Forum is October 14. Will we see you there? www.southerncoloradoeconomicforum.com

URTaxlady Your TaxLady in the News! - http://ur1.ca/584ez

rjandmakay RJ & Makay Newsletter - Sept. 28, 2011 http://p0.vresp.com/Grz59D.

SpringsBKLawyer "If Only I'd Seen My Bankruptcy Attorney Sooner..." http://bit.ly/qxeVfJ.

KellerHomes Check out our newly simplified facebook page today! https://www.facebook.com/keller.homes?sk=wall

CheyenneMtnZoo I uploaded a YouTube video http://youtu.be/2vHu5FSnM0E?a Preparing Meat Diets

CheyenneMtnZoo I uploaded a YouTube video http://youtu.be/L4RH3p8uimI?a Preparing Veggie Diets

VedaSalonSpa Ever dreamed of working at Veda? Now is your chance! We are currently seeking people with a strong Customer... http://fb.me/K4cXBDU2

KOAA_5 job of the day -- Call Center Representative - AspenPointe http://bit.ly/opVyVT

ppunitedway I uploaded a @YouTube video http://youtu.be/smH6W_RLAxQ?a 2011 Quality of Life Indicators

KellerHomes Who's On First...: Pre-Qualified and Pre-Approved, Are They the Same? Understanding the intricacies of financing... http://bit.ly/njQ07Z

CSBizJournal IQOR offer real, but is exception to online rule - There’s an exception to every rule – even the one about... http://ow.ly/1eTQQM

CHEFSCatalog CHEFScatalog is now hiring for Seasonal Reps. Apply in person at our Admin Office @ 5070 Centennial Blvd., COS. No phone calls, please.

CSUtilities Gas Pipefitter Apprentice (closes on 10/05/11 @ 4PM MST) http://bull.hn/l/7JJM/6

5StarBank Win big with 5Star Bank! Enter our Facebook contest and you could win $250! http://ow.ly/6JEoj

CSUtilities Re:Sources blog: Watersense & sensibility - EPA unveils first WaterSense home in state in Colorado Springs. http://bit.ly/qwEcRh

KOAA_5 job of the day -- Lot Attendant - Kuni Lexus http://bit.ly/nvnX7S

KOAA_5 Your photo could be featured on the cover of the 2012 Colorado Springs Visitor Center visitor's guide. http://bit.ly/qxhEm2

ColeInformation How do you boost home sales? Add a 2.0 Twist! http://ow.ly/6JX0M

CSUtilities Know anyone for this job? Program Management Engineer (closes on 10/21/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/72UQ/5

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

There Is an Exception to Every Rule

9/29/2011

Posted on 9/29/2011 by
Your Better Business Bureau always urges consumers to refrain from providing strangers, even potential employers, with personal information. However, we have recently learned of a company that is currently hiring in Colorado Springs and requires applicants to provide their social security number when completing its online application. The application appears to be on a secured web page.

IQOR is based in New York City and operates call centers around the world. They are looking for people who live in Colorado Springs to work out of their homes.

Because giving out personal information is so risky, the BBB in New York City has contacted IQOR to encourage them to remove its request for this type of sensitive data.

This situation with IQOR -- both in terms of its request for information, and it being a viable work at home opportunity, -- is an exception to the rule. Your BBB still recommends you take the following precautions to protect yourself against identity theft and from being duped by a misleading employment offer:

Don’t give out personal information unless you are positive the requesting source is legitimate.
Shred all documents that contain personal information.
Don’t provide potential employers with personal information until you’ve actually been hired.
Verify facts about the company by visiting www.bbb.org.
Find out how you will be paid. Are you considered an employee or an independent contractor?
Also, when working from home, determine who is responsible for out of pocket expenses.

Berwick Electric Wins Ethics Award

9/29/2011

Posted on 9/29/2011 by
Berwick Electric Company in Colorado Springs has won the 2011 GE Johnson Award for Marketplace Ethics. They are a BBB Accredited Business with a letter grade rating of A+ and have been in business since 1921.

The award was announced September 23, 2011 at the Better Business Bureau of Southern Colorado Foundation’s 17th Annual Excellence in Customer Service (EICS) Gala at the Cheyenne Mountain Resort.

Criteria for the award includes management practices, business relations, marketing and sales practices, and overall reputation within their industry and own community.

To be considered, all applicants must prove they embody a high ethical standard of behavior towards their customers, suppliers, users, shareholders, employees, and the community at large. They must also have a long-standing history and reputation for ethical practices in the marketplace.

The judging committee included eight members of the BBB standards committee, several BBB board members, and an assistant professor of marketing and international business from The College of Business at UCCS.

The award was open to all businesses in the 25 counties served by the Better Business Bureau of Southern Colorado and does not require BBB accreditation to win.

Don’t Be Duped says Carol

9/28/2011

Posted on 9/28/2011 by Carol Odell
“More than 7.3 million Americans over 65 have been financial-fraud victims, according to a 2010 survey by the Investor Protection Trust, a nonprofit investor-education group. And some of those con artists are their own age,” according to the September/October issue of the AARP Magazine.

How could so many people be duped by con artists? They connect with you because they share your age, background and/social sameness. They might approach you at church, in your retirement community, or offer you free dinners and/or golf. AARP calls this affinity fraud.

Here are some tips from AARP to help protect yourself and your investments:

Watch for red flags. Basically, if it sounds too good to be true, then it is. Promises of high returns with low risk are not reality. Be safe, find investments that have lower return but also lower risk.
Ask and check. Contact your state securities agency to research the company and make sure the salesperson and firm are registered and have no history of problems. Also, check with the Better Business Bureau. Verify, verify, verify that you have a legitimate company.
Buy time. Don’t let them pressure you. Make the decision after you have had time to think about it, talk with trusted friends and/or family, and do your investigation. A good company will be glad to wait until you feel comfortable.

Con artists have no concern for your welfare. You could be blind and dying of cancer --- they would still take your last dime and your identity.

Jenni Bergal writes in her AARP article, Our Own Worst Enemies, that older people are doing the scamming of the gray population. Bergal describes several scenarios of where people have been bilked out of their life savings. It’s a good read to make you aware of how people are so easily conned.

Have you or someone you know been a financial-fraud victim?

Four Local Companies Recognized for Excellent Customer Service

9/27/2011

Posted on 9/27/2011 by

The Better Business Bureau of Southern Colorado Foundation named the following four companies as recipients of its 2011 Excellence in Customer Service (EICS) Award at a gala event held September 23, 2011 at the Cheyenne Mountain Resort.

AspenPointe Inc.
Champion Windows of Colorado Springs
LearningRx
Oral Surgery Associates of Colorado Springs, P.C.

These four companies completed an in-depth self-analysis program to scrutinize their current customer service processes. Their reports were then reviewed by a team of independent evaluators who also visited each company location to determine the efficacy of each applicant’s system.

While the four companies listed above received an award, all companies participating in the EICS program are provided with an in-depth feedback report to help improve their existing customer service process.

Congressional Medal of Honor winner Peter Lemon wowed the crowd with his talk of guts and glory. Lemon stayed for hours meeting guests and signing autographs.

Proceeds from EICS benefit the BBB Foundation to fund scholarships, administer EICS and support other educational program.

The BBB Eye - Creating a Simple Budget

9/26/2011

Posted on 9/26/2011 by
Knowing how to manage your money is critical. This month on The BBB Eye, we’re dedicating our show to giving you tips on how to do just that.

Katie Carrol of your BBB meets with Adrian Chouinard at the Women’s Resource Agency to learn the basics of creating a budget for monthly expenses and financial goals.

Achieving financial management skills and abilities starts with a budget. The first step in creating a budget is to think about your financial goals. They can be short-term goals or they can be long-term goals. Your goals can be as simple as placing $1000 in an emergency fund, or paying off a debt or saving $50 a month in retirement fund.

Grand financial goals such as buying a sailboat, traveling around the world or purchasing a new wardrobe may be secondary goals. The short-term goals are stepping stones to long-term goals such as paying off your car.

You can create a basic form that lists your basic expenses. List the very basics that you need to get by such as housing, utilities, transportation, food, and clothing. Then you write down what you think you spend on each of the categories. Then create another form with your income.

You want to make sure that at the end of the month your total monthly expenses are less than or equal to the money you are bringing in each month. And since this is your bare-bones budget this will tell you how much money you have left over at the end of the month for extras.

Many people do not know exactly how much they spend in some of the categories such as groceries and extras. The best way to create an accurate budget is to write down all the money you spend in the month. You can go back through your records to see how much you are truly spending in each of your budget categories.

Creating a budget is a process it can take a few months before it becomes comfortable but once it becomes comfortable, it becomes second nature.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 9-25-2011

9/25/2011

Posted on 9/25/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Blog from BBB CEO | Medical Identity Theft | Start with http://southerncolorado.bbb.org - News Center

We were busy tweeting about our Excellence in Customer Service awards gala and BBB Foundation silent auction held Friday, September 23, 2011 this past week. Find out more about the EICS program.

From BBB Accredited Businesses:
compassion Have you heard about the really, REALLY super cool, new and improved online letter writing tool yet? http://cintl.us/ea

SpringsBKLawyer The ARM Foreclosure Time Bomb is Ticking. Will it End with a Fizzle? http://bit.ly/qADkM8

CSUtilities Do you know Carbon Monoxide is odorless, colorless and tasteless? Learn more about CO safety http://bit.ly/2fQUPb

MrRooterSoCo Do you know what root intrusion looks like inside your pipes? Mr. Rooter shows you at http://bit.ly/j8ZU2G

ppld Take part in our Hunger Is No Game food drive at any PPLD library or area Walmart through October 31. http://tinyurl.com/6d29ow5

CSUtilities Principal Project Manager - Southern Delivery System (closes on 10/03/11 @ 4PM MST) http://bull.hn/l/6IT2/5

ppld We have 10 free film screenings as part of All Pikes Peak Reads this year. http://tinyurl.com/5tc6vkk

KOAA_5 Sign for email alerts and get breaking news, special offers and more free stuff from KOAA.com. http://bit.ly/ohN2Mu

ASPENP0INTE Only 2 weeks left to visit www.aspenpointe.org & purchase your tickets for the 2011 Heroes of Mental Health luncheon!

Ent_CU Planning a trip overseas? Check out Ent's latest blog for money management tips before you go: http://bit.ly/qP6z01

CenturaHealth Are you a distracted driver? Win a $1000 gas gift card by taking the Centura Health pledge. http://ow.ly/6zzjA

FineArtsCenter What's your Broadway dream job? ASSASSINS: Win tix & drinks for 2. http://ow.ly/6zGfW

Ent_CU Are you an Ent Online Banking user? If not, sign up in Sept. & you could win an Apple iPad2! More details: http://bit.ly/p3DV4l

ColeInformation Five Tweaks Small Businesses Should Make to Their Marketing Plans http://colecommunity.com/five-tweaks-small-businesses-should-make-to-their-marketing-plans/

ronbaumgart Have you ever gotten too busy to take your car to a shop for the routine service work it deserves? A well... http://fb.me/GEHxJymY

rjandmakay RJ & Makay Newsletter - Sept. 21, 2011 http://p0.vresp.com/pJMmPr

Pinnacol Our Safety Services microsite is now open to policyholders. It's packed w/info, resources and downloads http://bit.ly/qe9xfz

CSSBDC SBDC workshop: Payroll & Related Tax Issues 101 Sept 27 from 1-4pm by Meike Alberts. CPAs will receive 2 CPE credits! http://bit.ly/o9T78N

ppld You can now download materials from our CyberShelf Downloads onto your Kindle! http://tinyurl.com/3wyosob

BigJoeAuto McCloskey Motors is hiring NOW. We are growing and immediate need for energetic and qualified Sales... http://fb.me/1iHwqaC6h

kktv11news This is something we all need to be on guard against: http://www.kktv.com/home/headlines/Red_Light_Camera_Scam_130316318.html Recipients of real tickets get them in the mail, not phone.

CSUtilities Read your water meter before & after a 2 hr period when no water is being used. If the meter doesn't read the same, there is a leak.

business_uccs Alums, do you get our alumni newsletter? Check out the latest news, then sign up so you don't miss anything! bit.ly/o1QxDa

conflict_coach REGISTER NOW for Conflict Resolution Day Conference, Oct. 20 in Col Spgs: www.blacktie-colorado.com/rsvp enter event code: BBB1020. only $25

CheyenneMtnZoo I uploaded a You Tube video youtu.be/RscbnVVpRDg?a Komodo Reveal Party

kktv11news Like sports? Do you know we have a special Facebook page dedicated to sports? facebook.com/kktv11sports

DrKenGasper Happy first day of fall! These toothsome treats are fun and healthy. And too cute! Just quarter and core an... fb.me/1eCUHNKXk

BenefitServices September 19, 2011: Compliance Update fb.me/1cYtBh2hW

JannaHoiberg Is hiring the right employee important? Check out my blog bit.ly/nhycKb

KellerHomes Parade of Homes Award Winner! - eepurl.com/fRTg5

GlassGuruOfCS Know of anyone looking to share a warehouse space in Monument, CO? http://ow.ly/6DpgX

SpringsBKLawyer Bankruptcy Can Stop the Foreclosure of Your Home bit.ly/oBcEYb

ColeInformation WOM. Do u know what it is & How to turn it up? Check out this FREE Webinar http://ow.ly/6CRqv

IndyRecords Come to "Wayne Static - Autograph Signing" Tuesday, October 4 from 5:00 pm to 6:00 pm. Wayne Static is releasing... fb.me/Euuze7fk

SpringsBKLawyer Save Your Home through Bankruptcy bit.ly/riD2Tc

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Medical Identity Theft says Carol

9/21/2011

Posted on 9/21/2011 by Carol Odell
A person needs medical treatment or even surgery and doesn’t have insurance. What’s he going to do? Some people will resort to stealing your medical insurance and other personal information.

What does that mean for you? It could mean false information goes into your medical file, such as test results that aren’t yours, inaccurate history of drug or alcohol abuse, etc. That, in turn, could lead to improper treatment.

How do you know if your personal or health insurance information has been compromised? According to the Federal Trade Commission (FTC), you may be a victim of medical identity theft if:

You get a bill for medical service you didn’t receive.
Your medical Explanation of Benefits (EOB) statement shows claims for treatment you did not receive.
A debt collector contacts you about a medical debt you don’t owe.
You order a copy of your credit report and see medical collection notices you don’t recognize.
You try to make a legitimate insurance claim and your health plan says you’ve reached your limit on benefits; or
You are denied insurance because your medical records show a condition you don’t have.

How do you avoid medical identity theft, or at least diminish the risk? The FTC provides on their website at www.ftc.gov/bcp/edu/pubs/consumer/idtheft/idt10.shtm the following information:

Verify a source before sharing information. As always, don’t give out personal or medical information on the phone or through the mail unless you made the initial contact. Medical identity thieves pose as employees of insurance companies, doctor’s offices, pharmacies, etc. to get your personal information. They use this information in false claims for Medicare reimbursements.
Protect your medical information just as you would your credit card or social security information. Shred papers that you are tossing. The FTC says it is a good idea to destroy the labels on your prescription bottles and packages before you throw them out.

If you are like me, you are not thinking about people using your personal information for medical care. It happens and could be problematic for you. Keep that possibility in mind and protect your insurance and medical information.

Have you had a problem with someone stealing your medical identity? If so, share your information, it could help protect the rest of us.

The Week in Tweets -- 9-18-2011

9/18/2011

Posted on 9/18/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
We have a Lube, Oil, Filter and Tire Rotation from Tire World Inc in our BBB Foundation ONLINE Auction. http://tinyurl.com/BBBFoundationAuction

We have a 20 $5 Gift Certificates for Taxi Service from Yellow Cab of Colorado Springs in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

New Blog from BBB CEO | Be a Smart Renter | Start with http://southerncolorado.bbb.org - News Center

@obrienscarpet1 -- Here are some BBB Accredited Businesses that clean air ducts. Start with http://www.bbb.org/southern-colorado/accredited-business-directory/air-duct-cleaning

We have a Carry-on Extravaganza Tote Bag from Horse Feathers Boutique and Hair Shoppe in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

BBB Event 9-23-11 | EICS Awards Gala and Silent Auction - Tickets Available | Start with http://southerncolorado.bbb.org - Calendar of Events

We have a third $100 Walmart Gift Card from Walmart in our BBB Foundation ONLINE Auction. http://tinyurl.com/BBBFoundationAuction

INSIGHTS Radio 4-9-11 | The Independence Center | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
DrKenGasper The Perfect College Care Package Item: A Toothbrush « Smiles First Blog http://fb.me/14i9Q6wWQ

csworldarena Trans-Siberian Orchestra to play 2 shows at World Arena Dec. 14 at 4 & 8 PM. Tickets on sale at www.worldarena.com

ComitoBuilding We are excited to announce our Industry and People's Choice Awards! http://fb.me/1hGQWBkdD

ColeInformation what does the Omaha World-Herald have in common with us? Sign up for our WOM webinar on Thurs, Sept. 22 @ 1PM CDT & find out! http://ow.ly/6smFr

coutura Coutura works with non-profits! http://www.couturaco.com/couturas-blog/entry/coutura-gives-back-to-non-profits

SpringsBKLawyer The "Automatic Stay": Don't Lose this Very Important Tool http://bit.ly/om7mA2

CheyenneMtnZoo Enter to WIN a zoo prize in 2 easy steps- visit our YouTube channel (CMZooCS) - Subscribe to the channel. We will select a random winner!

SafeSystemsInc Test your security knowledge: http://www.safe-systems.com/security-facts.html

SpringsBKLawyer How Long Do Chapter 7 and Chapter 13 Bankruptcy Cases Take? http://bit.ly/mSsGPn

Ent_CU Getting married? Having a baby? Ent has you covered with financial education resources. Check out our Education Center: http://bit.ly/q8TN2G

FineArtsCenter Have you saved the dates for next month's Intersections Film Festival? The film lineup is awesome. http://ow.ly/6tfMj

SNBoutique Watch this bride's story! http://www.somethingnewboutique.com/blog

coutura Congrats to Kevin Herdt from Austin Bluffs Lighting @ Coutura, he was just recognized for... http://ht.ly/6tnrl

URTaxlady Use Tax Breaks To Cut Education Costs - http://www.taxladyllc.com/blog/90/use-tax-breaks-to-cut-education-costs

obrienscarpet1 Good morning. Wanted to recommend a great product for cleaning hair and waking up. Peppermint shampoo from... http://fb.me/10ss47diZ

Ent_CU Ent has free financial education seminars 4 the community all year long. Our schedule is up 4 the rest of the year! http://bit.ly/o7xY1c

rjandmakay RJ & Makay Newsletter - Sept. 14, 2011 http://p0.vresp.com/COfW0d

Ent_CU Ent recently received the Raddon Crystal Performance Award for being a top performing credit union! http://bit.ly/orGhpP

business_uccs Check out these activities that will help you amp up your career! http://fb.me/DxKkwEVJ

compassion If you have a question or feedback for us you can post it here: http://cintl.us/cc

DanceColorado Save the date: Friday, November 11th. Dance Colorado's showcase, choreographed dance routines http://conta.cc/oVQGnQ

airport_auto How would you like to Win a FREE iPad2. Go to www.airportautomotive.com for details. Drawing to be held on October 31st at 5:00 pm

CenturaHealth I'm taking Centura Health's BetterMe Blueprint Distracted Driving Challenge. Join me on the road to a safer tomorrow. http://drivingchallenge.centuraconnected.org

SpringsBKLawyer The Bankruptcy Process: Where to Start? http://bit.ly/oNlfrh

CheyenneMtnZoo 5 Tips on How Best to Do the Cheyenne Mountain Zoo http://ht.ly/6vPy7

LoafNJug Loaf 'N Jug is Committed to our Community! Visit http://ow.ly/6wrKi for videos & details

conflict_coach Workplace Mediation training at Phoenix Strategies, Inc in Colorado Springs Sept 20-22. 24 hr. Cont' Ed. credit available. 719-266-8181

infrontcolorado New post: 5 Social Media Tips for Small Businesses http://blog.infront.com/5-social-media-tips-for-small-businesses

CenturaHealth Southern Colorado Heathcare Career Fair in Pueblo, October 18. http://fb.me/1g8AB26UY

airport_auto Check out the latest customer review for Airport Automotive: http://bit.ly/hAsIQp

csindependent JOB! The CS Independent seeks freelance writers to work with our A&E team. Send cover letter, résumé & 3 writing samples to edie@csindy.com

URTaxlady When is income taxable? - http://www.taxladyllc.com/blog/76/when-is-income-taxable

SpringsBKLawyer More Foreclosures Filed in August. Is a New Wave Coming? http://bit.ly/oCjKIe

GreenPlumbingUS If you plan to be away from your home for an extended period of time during this winter season, you should... http://fb.me/O74rVfez

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Be a Smart Renter says Carol

9/14/2011

Posted on 9/14/2011 by Carol Odell
There is a good chance you or a family member is a renter – or will be.

Since the housing market bust, nearly 3 million households have become renters, with another 3 million expected by 2015, according to census data analyzed by Harvard’s Joint Center for House Studies and The Associated Press. Thirty-eight million now rent apartments or houses.

Be smart when renting.

If you are searching on the Internet for a place, be careful it’s not a scam. Home rental scams are extremely prevalent. The con artists take the pictures of a house/condo for sale off the Internet and put it on their website and advertise on venues such as Craigslist.

You can check on the real estate company with the Better Business Bureau. Then, call the company to verify the house or apartment is for rent. You can also check with your local assessor’s office to verify ownership. If you do not live where the rental is located and you still want to rent it, ask if you can place the deposit on a credit card. Your chance of getting credit for the deposit if there is fraud, is good if you file a written dispute in a timely manner. If you write a check to a con man, you can say good-bye to that money.

Before signing a lease, know the terms of the lease, such as are utilities included or paid separately. Do a walk-through if at all possible. Take pictures of the rental to be able to verify the conditions before moving in. Know the use and refunds of your security deposit. Have all agreements put in writing, such as what improvements will be made and when. Keep copies of all correspondence. Make sure they give you a copy of the lease. Sometimes the landlord/real estate agent will say they will mail a copy of the agreement to you, and it never comes.

If you have a pet, make sure you know that it is acceptable to have a dog or cat. Is it in writing?

Also, work to keep a good relationship with the landlord so that repairs will be made quickly. Remember that you have certain rights to a livable place such as heat, water, electricity and clean, safe surroundings.

Lastly, do you have adequate renters’ insurance? Too often people do not carry insurance needed to protect them from losses due to theft or disasters, such as a fire or tornado.

What interesting renter sagas have you encountered?

The Week in Tweets -- 9-11-2011

9/11/2011

Posted on 9/11/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
We have 2 Round-trip Tickets on the Pikes Peak Cog Railway from @CogRailway in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

New Blog from BBB CEO | Make a Good Choice | Start with http://southerncolorado.bbb.org - News Center

BBB Event 9-15-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

We have Career Search Organizational Tools from CareerPro Impressive Resumes in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

BBB Event 9-15-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 9-16-11 | eWomen Network - register before price increase | Start with http://southerncolorado.bbb.org - Calendar of Events

We have a second $100 Walmart Gift Card from Walmart in our BBB Foundation ONLINE Auction. http://tinyurl.com/BBBFoundationAuction

INSIGHTS Radio 3-26-11 | Starfit Kids-Fighting Childhood Obesity | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
CSUtilities Re:Sources blog: Utilities user guide - Learn some definitions from a newbie. http://bit.ly/pM7gHz

JannaHoiberg Join me Tues, Sept 13th for Chamber University. Start of 3 part series on marketing. http://bit.ly/r9OKGX

CSSBDC 12 week business planning course NxLevel for Entrepreneurs starts September 13, Tuesdays 6-9pm. Seats available! http://bit.ly/pamClD

DrKenGasper September News from Aesthetic Dentistry by Design: Are you a candidate for dental implants? Sports MouthGuards to... http://fb.me/RTzZjAcF

SpringsBKLawyer Another Five Ways to Save Your Home through Chapter 13 http://bit.ly/p4iB35v

CookbyCamerons We'd like to start sharing more recipes from all of our fans. Could you please post them on our Facebook Page?... http://fb.me/vGvubXFe

CSUtilities Drop some food coloring in your toilet tank. If it seeps into the toilet bowl without flushing, you have a leak.

usahockey WATCH: Details on the newest addition to the USAHockey Coaching Education Program -- Online, age-specific modules. http://bit.ly/lfdwzH

rjandmakay RJ & Makay Newsletter - Sept. 7, 2011 http://p0.vresp.com/cKvGeP

Ent_CU Ent Thanks to UCCS Scribe for last week's article on Ent - and how we're "a credit union for students" http://ow.ly/6o0WA

Pinnacol AARP recognized Pinnacol as one of the Best Employers for Workers Over 50! http://aarp.us/nUl63Y

infrontcolorado Infront has launched a new website design for Pike's Peak United Way in Colorado Springs. Check it out at http://www.ppuw.org

CSSBDC Do you eat frogs for breakfast? You should! Attend our free class on Sept. 14 by Janna Hoiberg, sponsored by ENT Credit Union http://bit.ly/qQaerC

chuckkocher Mastering the Rockefeller Habits Seminar is coming to town featuring Chuck! Check it out here: http://ht.ly/6ocQO

KylahEdgin Woohoo! Accredited for another year! (just to be clear, I've had my business since '06 but joined the BBB in '07) http://fb.me/MYH1odVL

SpringsBKLawyer What IS the "S&P/Case-Shiller Home Price Index"? http://bit.ly/mRQqTu

CSUtilities Looking for an Applications Senior (closes on 09/29/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/5VN3

AirAcademyFCU We are hiring for positions in Information Technology and Mortgages. Check out http://ow.ly/6pdID for more information.

SpringsBKLawyer Home Prices Heading Up, But Haven't We Seen This Before? http://bit.ly/qGC7ll

CSSBDC Exciting week of training ahead at the SBDC! Active duty military and veterans receive 20% off all classes. Listings: http://bit.ly/aCPJPq

ppunitedway Thanks to The Gazette for this great article on the PPUW KickOff: http://ow.ly/6pUcM

Pinnacol Pinnacol's Health Risk Management program is starting to see results http://bit.ly/j0kuVxc

SkySox 2011 Season In Review http://bit.ly/pCAjVO

JenBarryInc New Commercial for our client Old World Roofing, this was so fun to shoot and is one of my favorites, it's "What... http://fb.me/RPL18anu

CSUtilities A CFL used 4 hrs/day will save you $7/year compared to an incandescent bulb. Check out our CFL exchange program: http://bit.ly/mE9Etb

CSUtilities IT Project Manager (NERC CIP) (closes on 09/20/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/5KPQ

IndyRecords Win a pair of tickets to see the legendary Human League at the Summit Music Hall on September 15th! Email us at... http://fb.me/17P3gXgbT

CSUtilities Re:Sources blog: Are you ready for some football? http://bit.ly/q0PlOp

SpringsBKLawyer Bankruptcy Won't Stop ALL Collections http://bit.ly/ro4o0a

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Make a Good Choice says Carol

9/7/2011

Posted on 9/7/2011 by Carol Odell

How do you know you are spending your money with the right company? After all, you hear horror stories about hiring someone to do a project and they either don’t finish the job and/or the work has to be done over. Or you order something and you never receive the product.

Here are some tips to help you make the right choice when selecting a company to do business with:

Check with the BBB first. Does the BBB have a business review on the company? How long have they been in business? How many complaints do they have and how do they respond to them?
Have you done business with the company before? Don’t assume that just because they say you have done business with them and they give you an account number that they are telling the truth. They could be scamming you, especially if they have initiated the contact.
Where are they located? Toll-free numbers or even local numbers can be forwarded anywhere around the world. A con artist may be using a local number so you will trust him more.
Is the website legitimate? A website can be made to look like a legitimate company, such as looking like your bank. Don’t click on links. Go directly to the website.
Are you being pressured or threatened by warnings of charges, penalties, tax consequences, or cancellation of coverage? Con artists will use fear as a way to get you to contact them. Once on the phone, they are cunning in getting information from you without you realizing it. It’s not only your credit card or bank account number they want. They may use your personal information such as cell numbers and family names to help steal your identity in the future.
What should you do when you suspect a scam? Turn the letter or postcard into your local post office and let them know your concerns. If it is an online scam, go to www.ic3.gov, the Internet Crime Complaint Center.
How do you opt-out for credit card, magazine, catalog and other mailings? Register with the Direct Marketing Association at www.dmachoice.org/dma/member/regist.action.

Daily your BBB hears stories about consumers doing business with a bad company --- or worse, a con artist. We hate to hear those stories because many times people can’t get their money back. That’s why I am writing this blog – to keep you focused on checking with the BBB first before doing business.

Have you had problems with a business that could have been prevented?

The Week in Tweets -- 9-4-2011

9/4/2011

Posted on 9/4/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
We have a HeartScreen Gift Certificate from Penrad Imaging in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

Framed Pen and Ink Rendering of Colorado Springs from FastFrame of Colorado Springs in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

New Video Clip | The BBB Eye - Bringing Your Invention to Market | Start with http://southerncolorado.bbb.org/thebbbeye

We have a Furnace Cleaning and Safety Inspection from Climate Technology Inc in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

Multi-colored Breast Cancer Awareness Rug & $100 Gift Certificate from @obrienscarpet1 in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

New Blog from BBB CEO | Household Goods Complaints | Start with http://southerncolorado.bbb.org - News Center

We have a Golf Foursome at The Club at Flying Horse from Classic Homes in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

We have a $100 Walmart Gift Card from Walmart in our BBB Foundation ONLINE Auction. http://tinyurl.com/BBBFoundationAuction

BBB Accredited Businesses Only | The Insider September e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

We have a Francis Ford Coppola Wine Trio from Austin Insurance Agency Inc in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

We have Opal Earrings from the Garden of the Gods Visitor & Nature Center in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

BBB Event 9-9-11 | Buzz with the Bs - Google Place Pages and Business Listings | Start with http://southerncolorado.bbb.org - Calendar of Events

We have a Miche Classic Base Bag/Shell from Diane Ziemer-Hodgins - Miche Sales Rep in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

We have a Forever Young Facial Gift Certificate from Genesis MedSpa in our BBB Foundation ONLINE Auction. http://tinyurl.com/BBBFoundationAuction

BBB Alert | Your BBB Warns Consumers to Avoid Clicking on Bogus FTC Link | Start with http://southerncolorado.bbb.org - News Center

We have a Ivory Purse and Vibrant Pastel Silk Scarf from Lillians of Colorado Springs in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

From BBB Accredited Businesses:
KOAA_5 KOAA still on top in TV ratings http://bit.ly/oizki

business_uccs Nice Gazette interview with Marcella Hurley, new Small Business Dev. Center director. http://bit.ly/ngwNR0

CSSBDC Apply for the 2011 SI Snowsport Entrepreneur Award! Video of how SNOWSPORTS influences your business. Due 9/9/11! PDF: http://bit.ly/pS0hgI

ASPENP0INTE Check out our job opening for a Clinical Utilization Manager in Colorado Spings, CO! http://mnstr.bz/pdfRsa

CSUtilities Hiring a Senior Regulatory and Compliance Specialist (closes on 09/08/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/5F06/3

ColeInformation Got 30 min? Check out Free video on Value of Direct Mail & ways u can keep the convo going in ur comm. http://ow.ly/6fTcb

FineArtsCenter Our Fall museum tours are ready to go. Great exhibitions. Great Docents. Check it out! http://ow.ly/6gSrP

AFCMortgages "Like" American Financing's new Fan Page for a chace to win a $150 IKEA Gift Card and a $250 Apple Gift Card! http://bit.ly/og4XSZ

rjandmakay RJ & Makay Newsletter - August 31, 2011 http://p0.vresp.com/j6kMAI

AirAcademyFCU Find out the value of your home, or a home you might be interested in purchasing. Check out this free service at http://ow.ly/6fZox

chuckkocher Here is the latest from my blog: Success is All About Your People. Read it here: http://ht.ly/6hJy7

CHEFSCatalog New CHEFS Catalog Giveaway: Enter for a chance to win one of four $500 Shopping Sprees. Click for more details http://www.facebook.com/chefscatalog?sk=app_127259390666339

DuracleanCOS EXTENSIVE article on disaster planning by the Restoration Industry Assoc. Even though we don't have hurricanes... http://fb.me/WDUZMF21

GreenPlumbingUS LIKE our Facebook Page and Get 10% Off Any Repair or plumbing service. Call for an appointment: 719-477-3217

csworldarena We're hiring for part-time changeover crew (those magicians who change us from ice to a concert floor!) http://ow.ly/6i8SW

compassion Interested in some free music? http://cintl.us/fb-music

ShelfGenieCoSp September Newsletter from ShelfGenie http://conta.cc/mZFXqU

CareandShareFB Today marks the start of Hunger Action Month! There are countless ways for you to get involved! Take a look and... http://fb.me/16wNujEm2

CareandShareFB Come to "Food Assistance Challenge" Monday, September 12 until Sunday, September 18.... http://fb.me/17bLHMOdO

ASPENP0INTE Dr. Leanne Hadley Named the 2011 Hero of Mental Health http://www.aspenpointe.org/Newsroom/Dr+Leanne+Hadley+Named+the+2011+Hero+of+Mental+Health-402.html

airport_auto Check out the latest customer review for Airport Automotive: http://bit.ly/hAsIQp

PhantomCanyon Fall 2011 Brewer’s Dinner at Phantom Canyon is set for Oct. 13! Reserve Your Seat Today: http://fb.me/1aedwfIHt

JannaHoiberg So excited to share the latest AWE Spotlight interview with Janna Hoiberg who shares how to build a network from scratch http://bit.ly/oOcR0i

AccountantEspen New networking group starting Tuesday at 5pm. Please click on the link for details. http://lnkd.in/CRzaSu

JA_USA Our President Jack Kosakowski shares how parents can help kids have smart $ habits. Watch here: http://bit.ly/nAhphU

BiggsKofford BiggsKofford is hiring a Tax Senior Associate. Click here to find out job duties. biggskofford.com/tax-candidate/

SkySox Sky Sox Player of the Month - August http://bit.ly/r5nVvv

CSUtilities Looking for a Meter Specialist (Journey) (02236) (closes on 09/07/11 @ 4PM MST) in Colorado Springs, CO http://bull.hn/l/3HUH

Ent_CU Voting is now open! Go to http://Ent.com/UpgradeMyRide & vote 4 your fav ride that needs an upgrade. $1000 up for grabs 2 the winner!

LoafNJug Are u a student? (@ CSUPueblo) Text LOAFNJUG to 41513 to enter to win 1 of 10 $500 scholarships from Dr Pepper! Then grab a Dr Pepper @ LNJ!

navakai Welcome Platinum Partners to the Navakai family! http://fb.me/xPhLAK4x

CSBizJournal Come celebrate with CSBJ's 2011 Women of Influence honorees, September 22. Congratulations to all! http://bit.ly/n0uJok

JannaHoiberg Are your customers afraid to do business with you? Learn how to get rid of their FEAR http://bit.ly/pasKSw

BenefitServices 10 Tips for Re-Inventing Yourself During September's Healthy Aging Month http://fb.me/1fZaSJNQH

Downtown80903 Come to "FREE for All Summer Symphony" Friday, September 9 from 6:00 pm to 9:00 pm. This free, family-friendly... http://fb.me/12lf8hfSP

ShaneCompany Have you submitted your Relationship blueper yet? http://on.fb.me/Blue-per

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Your BBB Warns Consumers to Avoid Clicking on Bogus FTC Link

9/2/2011

Posted on 9/2/2011 by
The Federal Trade Commission issued the alert below on September 1, 2011 warning consumers about a bogus email being falsely sent using their name and leading recipients to believe it is it is from them. In fact, it is not. Below is the legitimate email from the FTC.

FTC Warns Small Businesses: Don’t Open Email Falsely Claiming to be From FTC

The FTC is warning small businesses that an email with a subject line “URGENT: Pending Consumer Complaint” is not from the FTC. The email says that a complaint has been filed with the agency against their company. The FTC advises not to click on any of the links or attachments with the email. Clicking on the links may install a virus on the computer.

The FTC’s advice: Delete the email. For more information on malware, visit www.OnGuardOnline.gov/malware.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook and follow us on Twitter.

MEDIA CONTACT:
Office of Public Affairs
202-326-2180

Below is the fake email. As you can see it looks legitimate. Do not click the link!

From: Federal Trade Commission [mailto:complaints@ftc.gov]
Sent: Thursday, September 01, 2011 11:28 AM
Subject: URGENT : Pending consumer complaint!

Dear business owner,

A consumer complaint has been filled against your company.

Your company is being accused of trying to commit fraud against the complaint's filling party. The full text of the complaint file can be viewed on the FTC website, in PDF format, by visiting the following link :
http://www.ftc.gov/complaint/view_complaint.aspx?complaint_id=9302&hash=7634902846982132319

An official response from your part is required, in order to take further action. Please review the charges brought forward in the complaint file, and contact us as soon as possible by :

Phone: Call our toll-free helpline: 1-877-FTC-HELP (1-877-382-4357);
TTY: 1-866-653-4261
Online: Use our secure complaint form (https://www.ftccomplaintassistant.gov)
Email: complaints@ftc.gov

Thank you,
Federal Trade Commission
Consumer Protection Department

It is not uncommon for scammers to use the name of legitimate organizations, as well as use scare tactics such as those in the phony email above, to scare potential victims and illicit a response.

As always, your BBB urges consumers to use extreme caution when opening any email. It’s especially important not to click on links unless you are positive who sent the email.

Buzz With the Bs - Google Place Pages and Business Listings

9/2/2011

Posted on 9/2/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet Mike Hayes of MacVan Publishing. He will talk about how to use Google to optimize your bottom line.

Google Place Pages and Business Listings

Speaker: Mike Hayes, MacVan Publishing

Why is Google important to your business?
Managing your place page – can you do it yourself?
What is a quality score, and how does activity drive it?
The shift to mobile technology via smart phones: How does this change affect you?

Click here to register.
Click here for event flyer.

Date:
Second Friday of every month in 2011.

Time:
7:15 a.m. - 9:00 a.m.

Location:
Colorado Springs Elks Lodge
3400 North Nevada Avenue, Colorado Springs

Tickets:
$12 with a reservation or $15 at the door

RSVP:
Please RSVP no later than 48 hours before the event by clicking here.

If you have difficulties with the online registration, contact Kelly Clark at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

Household Goods Complaints says Carol

8/31/2011

Posted on 8/31/2011 by Carol Odell
Our daughter recently moved to California. She and her husband bought some new furniture to go in their new house. After waiting at least six weeks to receive their new living room furniture, they were excited to have nice furniture.

Our daughter gave the living room chair a little scoot across their tile floor. The leg fell off the chair.

Not to worry. A call to the company should fix this obvious defect. Not really. She called the company and they said she should not have scooted the chair. How many times have you pushed your furniture? Did the leg fall off? I doubt it.

Needless to say, this company now had an upset customer. She had a broken chair that the company wouldn’t fix or replace --- at least not without a hefty charge.

After thinking about the situation for a day or two, our daughter had another idea. She called the manager of the furniture store again and asked him how many staples should be in the wood to attach the leg. When he said about four or so, she told him this one had at least sixteen large staples in the leg of the chair. The manager now understood that the leg was defective. It had splintered because of all the staples. The chair was replaced.

Our daughter is not alone. Household goods problems rank number seven in top consumer complaints in the top 10 listing reported by Austen Sherman at www.marketwatch.com.

What precautions should you take when buying or having household goods repaired?

Make sure you are working with a good company. Check with the BBB. If you are working with a good company, don’t give up on them. Help them to completely understand the problem.
Talk with the manager of the company. If that doesn’t work, talk with the manufacturer of the product. Stay calm and logical.
Keep all receipts so you have a record of when you bought an item or had it repaired. Note the length of the warranty.
When you buy a household product, many times it will say you have to return the product to the manufacturer if there is a problem. Save the manufacturer’s address with the receipt of purchase.

What are some good or bad household goods experiences you have had?

The BBB Eye - Bringing Your Invention to Market

8/30/2011

Posted on 8/30/2011 by
This month on The BBB Eye, we are focusing on products that have been invented right here in Colorado Springs… in our own back yard. There are more than you might think!

Unemployment is taking its toll in our area. Carol Odell of your BBB and Tom Duening from the Center for Entrepreneurship talk about inventing a job for yourself through inventions.

When you can not find a job you have got to invent a job; so why not through inventions? When you think about inventions do not just consider products that you can hold in your hands but also new processes, new ways of doing tasks and financial inventions.

There is a company in Colorado Springs that works with tax lien certificates; which are high level financial instruments that any investor can get involved with a modest level of risk. Another local company has invented a whole new line of physical equipment for the big health clubs. Still another is an Internet company created to help people that are starting a company for the first time. A visitor to their website can learn about different kinds of entrepreneurs and find out what they have done.

Many people think inventiveness is a grand inspiration or you have to be a special kind of a person such as a scientist or genius but any person can come up with a new way to make some task easier or the next "must have" item. A woman in Colorado Springs and her husband created a license plate holder many years ago. They have since sold that company and made millions on it.

For one man in Arizona it was just a matter of circumstance around the family dinner table. One night when the kids had to do a certain amount of reading for school his wife said, “It is so hard to keep track of how long they have read. How do I report to the teacher how much they have really read? I wish somebody would invent a bookmark with a timer on it.” He looked for it and could not find one. The next day he did a patent search and invented the Mark-My-Time™ Digital Booklight. It is a bookmark with a little timer on it and they have sold millions and millions of them and it is a nice family business for them.

To get started, you need to start with your family. Family support is critical, there are a few entrepreneurs who are able to go out in the "lonely wilderness" and make it but it is hard. You invent something that is one accomplishment; to push it to an actual business is even harder.

A common recommendation for inventors is to find a way to license your product. Go find a big company for which the product you are inventing would probably be a good fit with their current products and let them license it from you and then you do not have to build a big sales team or a big company. That is not a bad way to go. This will help alleviate some of the massive amounts of time and money required to bring a product to market.

It is very simple to do a patent search to see if someone has come up with a product. Go to www.uspto.gov, the official website for the United States Patent and Trademark Office, and type in the keywords of whatever it is that you are inventing and see what is out there. So do some research and think about moving forward on your ideas.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 8-28-2011

8/28/2011

Posted on 8/28/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
We have a $100 Gift Certificate for Tires, Parts and/or Service from Tire World Inc in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

New Video Clip | The BBB Eye - Local Resources for Inventors | Start with http://southerncolorado.bbb.org/thebbbeye

We have an Auto Care Package from NOVUS Glass of Colorado Springs and Tire World Inc in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

Multi-colored Breast Cancer Rug & $100 Gift Certificate from O'Brien's Carpet One in our BBB Foundation ONLINE Auction. http://tinyurl.com/BBBFoundationAuction

BBB News | BBB Announces Excellence in Customer Service Award Participants | Start with http://southerncolorado.bbb.org - News Center

Blue Floral Breast Cancer Awareness Rug & $100 Gift Certificate from O'Brien's Carpet One in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

We have an Hour Glass Water Globe from Things Remembered-Citadel and your BBB in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

New Blog from BBB CEO | Magazine Subscription Saga | Start with http://southerncolorado.bbb.org - News Center

We have a Colorado Springs Area Wall Map from MacVan The Map Company in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

We have a Resort Getaway from Cheyenne Mountain Resort in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

BBB Alert | Beware of Calls from Disreputable Magazine Subscription Companies | Start with http://southerncolorado.bbb.org - News Center

We have a Forever Young Facial Gift Certificate from Genesis MedSpa in our BBB Foundation Auction. http://tinyurl.com/BBBFoundationAuction

From BBB Accredited Businesses:
CSSBDC Do you know... the SBDC offers one-on-one confidential business counseling... for no charge? Learn more at www.cssbdc.org

ColeInformation Cole Information Introduces How-To for Business People - Yahoo! News http://t.co/oWK5Bvv

CSBizJournal BBB honors excellent customer service http://t.co/jImrXFs

LoafNJug For some of the great deals and exciting giveaway's we're offering with the Colorado Lottery & Colorado State Fair visit http://t.co/XboOxWL

CallJustDetails We are offering a FREE Exterior Paint job to a lucky Colorado Springs Family. Please see our Blog post for more... http://t.co/iIOMM59

AFCMortgages Try American Financing's FREE Home Search Software that lets you Search over 4,000,000 listings worldwide! http://t.co/bbOv6CM

CSBizJournal Chamber/EDC to merge, look nationally for new leader - The Springs' Chamber of Commerce and Economic Developme... http://ow.ly/1en493

amnetinc In our Tech Tip Tuesday blog we break down what's in the different versions of Microsoft Office. http://ht.ly/6aI3A

ChampionWindows Don't forget home security when considering new replacement windows - http://ow.ly/6aThM

rjandmakay RJ & Makay - Newsletter - August 24, 2011 http://p0.vresp.com/VLNBpU

AirAcademyFCU Shred it and forget it! AAFCU is having a free shred day on 9/17 at 9:00 a.m. - 12:00 p.m. at our Cordera Branch - 9810 N. Union Blvd.

CSUtilities Re:Sources blog: Growing a solar garden - you don't need a green thumb for this garden. http://bit.ly/q6JzAp

BenefitServices August 24, 2011: Compliance Update: http://wp.me/p1nV9B-4D

kktv11news Enter now to win tickets to the state fair! http://bit.ly/opWV3K

amnetinc New on the Amnet Blog: Technology Brought to You by the Space Program - http://ht.ly/6bVbn

LoafNJug Twitter followers: EXCLUSIVE 1st look at our Free Year of Gas drawing & 12 Days of Giveaways with the Colorado State Fair! http://ow.ly/6bVas

business_uccs Business majors, submit your applications for the Eller Ethics Case Competition team in October. Learn more here: http://bit.ly/qXL6Il

DrKenGasper We found this helpful tip for a toothbrush holder while traveling in a recent Heloise column: Turn a paper cup... http://fb.me/11K6aOpRc

JA_USA Junior Junior Achievement President and CEO Jack E. Kosakowski writes about the value of the non-traditional classroom experience: http://huff.to/nu9UEn

Ent_CU Kids with a savings account in their own name are 6 times more likely to go to college! Learn more in our latest blog: http://bit.ly/pX25Oh

business_uccs Are you coming to the Southern Colorado Economic Forum? It's October 14, 7 a.m. at the Antlers. http://bit.ly/9mHrNb

ShelfGenieCoSp Check out our new and improved website! www.shelfgenie.com/coloradosprings

FineArtsCenter Meet our new costume shop manager, Janson Fangio! http://ow.ly/6cMT8

CSSBDC Common Legal Issues workshop Sept 1st, 9am - taught by attorney Kevin Hancock. Learn about real issues from the expert. http://ow.ly/5YqqJ

VedaSalonSpa We need your help! Our 4th Annual "Moment of Peace" event is quickly approaching and we need nomination letters.... http://fb.me/1fsB1T1PV

Spencersgardens Fall Lawn Care and More! http://conta.cc/riqtTF

Pinnacol Who's responsible for personal protective equipment: employer or employee? http://bit.ly/j0kuVx

JannaHoiberg Build profitability by doing the same thing over and over. http://bit.ly/nJ4XQM

HinerLandscapes Colorado Springs Independent | Best of Ballot http://fb.me/10Ier2d1D

CSUtilities Senior Electric Distribution Planning Engineer (closes on 09/23/11 @ 4PM MST) http://bull.hn/l/121Z

airport_auto Check this video out -- Airport Automotive "Wheels to Prosper" Car Giveaway 2011 http://www.youtube.com/watch?v=CbHgFgsbamM&feature=share

SkySox Sky Sox Player of the Week: August 19th - 25th http://bit.ly/oUrpTs

HinerLandscapes I just received my letter from the Associated Landscape Contractors of Colorado, I passed! I am now a Landscape... http://fb.me/1cJVVfIVH

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Beware of Calls from Disreputable Magazine Subscription Companies

8/24/2011

Posted on 8/24/2011 by
Your Better Business Bureau has learned of a scam involving a company called Western Renewal Service, a magazine subscription company that alleges to be located in Albuquerque, New Mexico. The scam has been reported by at least one consumer in the state of Colorado.

Our sister bureau, the Better Business Bureau serving New Mexico and Southwestern Colorado, has been inundated with calls. Consumers allege that company representatives call stating that the potential victim has signed up for a magazine subscription, when in fact they have not. Western Renewal Service uses several “scenarios” when speaking to consumers but the goal of the phone call remains the same: to obtain personal information and a verbal authorization to charge the consumer’s credit card.

Several consumers have reported that Western Renewal Service already had their credit card number when calling. They negotiate with consumers to establish a monthly fee -- ranging from $39.90 to $49.90 per month. This brings the total cost of the 30-month subscription to approximately $1500.00.

Western Renewal Service uses the address 6565 Americas Parkway Northeast, Suite 200 in Albuquerque. This location is a virtual office and the actual physical location of the company is currently unknown. The company uses various names and phone numbers when calling consumers. These names and phone numbers are linked to negative reports with other Better Business Bureaus.

Your BBB is urging consumers to avoid contact with company representatives of Western Renewal Service. If the company states they have the consumer’s credit card information, consumers should immediately notify their credit card company that their card number has been compromised. Consumers should never give personal information, such as credit card number or date of birth, to anyone that contacts them over the phone.

Magazine Subscription Saga says Carol

8/24/2011

Posted on 8/24/2011 by Carol Odell
Scams in the sales of magazine subscriptions are always prevalent. In fact, there is one right now involving a company called Western Renewal Service. The magazine subscription company alleges to be located in Albuquerque, New Mexico; however, their activity is creeping into Colorado.

Consumers report they are receiving calls from the company saying they have signed up for a magazine subscription when they haven’t. BBBs are hearing that Western Renewal Services uses several scenarios when speaking to consumers. The goal is always the same --- to get your personal information and a verbal authorization to charge your credit card. They negotiate with consumers to establish a monthly fee – ranging from $39.90 to $49.50. If you say “yes,” you could end up paying about $1,500 over 30 months.

If you get a call from Western Renewal Service and they say they have your credit card information, let your credit card company know your card has been compromised. Of course, you know not to give any personal information.

The most common magazine subscription scams happen door-to-door. If it were me, I wouldn’t give a check for a subscription to anyone I do not know who comes to my door. The BBB hears the stories from consumers about giving a check and never receiving the subscription.

One ploy to get you to buy is to have a child come to your door and say they are raising funds for school or other heart-tugging cares. Usually, they won’t give a receipt so you don’t know who you are dealing with.

Other times, they take your check with all your personal information and use it for theft purposes.

You may be told you have so many days to rescind the agreement. The problem is your don’t receive the confirmation of the transaction until it is too late to cancel the agreement.

Do business with someone you know. If you want a subscription, go directly to that publishing company. Side-step the ongoing magazine subscription con saga.

Do you have any magazine subscription tips?

BBB Announces Excellence in Customer Service Award Participants

8/23/2011

Posted on 8/23/2011 by

The Better Business Bureau of Southern Colorado is pleased to announce that the following companies in the southern Colorado region are applying for the 2011 Excellence in Customer Service Award (EICS):

AspenPointe Inc
Champion Windows of Colorado Springs
Japanese Connection Inc
Learning Rx
Old World Roofing
Oral Surgery of Colorado Springs PC
Pioneer Services, A Division of MidCountry Bank

EICS is a valuable quality assurance tool that gives companies the opportunity to examine, and then subsequently improve, their internal customer service processes with the help of outside, independent evaluators. All participants, whether recipients of the award or not, receive a comprehensive feedback report.

Those companies that have proven to have outstanding customer services systems will be recognized at a gala on Friday, September 23, at the Cheyenne Mountain Resort in Colorado Springs.

Click here to purchase your tickets now.

Click here to find out more about the Excellence in Customer Service program.

The BBB Eye - Local Resources for Inventors

8/22/2011

Posted on 8/22/2011 by
This month on The BBB Eye, we are focusing on products that have been invented right here in Colorado Springs… in our own back yard. There are more than you might think!

Katie Carrol of your BBB gets some tips about local resources for inventors from Pat Going with Colorado Great Grips.

A great grip is placed over a round doorknob to give additional grip and ability to turn the knob. Originally it was put together to help people with hand impairments, primarily arthritis, and the inventor found that everybody could use a little bit of assistance especially if their arms are full of groceries or they have carpal tunnel syndrome. It is very simple and sort of the ultimate low-tech device.

Pat was involved with the Arthritis Foundation and he noticed at a lady’s house that she had rubber bands around her front door knob. That was the only way she was able to operate that door. He thought he could take this idea and make it a little bit more efficient and not have a user’s hands smell like rubber bands or have unattractive rubber bands all over the knob.

The Great Grips are tacky silicone with a couple of mini levers and they can make a world of difference for ease of access. They are available in glow-in-the-dark, clear or bright colors. They have also had good success with businesses using the Great Grips as a premium device. Companies put their name or logo on the item and give them away. The Great Grips also work well on twisting off caps on various beverage containers.

Great Grips is currently working on prototypes for outdoor water faucets and propane tanks. Great Grips are available at many accessibility stores across the country. The Accessibility Store in Colorado Springs has many types of products for people that need extra assistance. There are devices to help people with different disabilities stay more independent and have a good quality of life.

Pat had several failures before inventing Great Grips. Failure is part of the inventing process. You try various prototypes to find out what doesn't work. As you work through what doesn't work many times you come up with a solution.

Inventing is very stimulating and we are fortunate in El Paso County because there are many resources to help people with an idea make it actually materialize. The Small Business Development Center (SBDC) located on the UCCS campus can help you write a business plan and refer you to other programs. Mind Studios is a program in the engineering department of UCCS and they can help build a prototype of your idea. Other resources include SCORE and the Small Business Administration. There are also many websites such as Everyday Edison. Everyday Edison does a TV show where someone with an idea can present it to a national audience.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 8-21-2011

8/21/2011

Posted on 8/21/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Necessity Really Is the Mother of Invention | Start with http://southerncolorado.bbb.org/thebbbeye

New Blog from BBB CEO | Real or Phantom Offers | Start with http://southerncolorado.bbb.org - News Center

BBB Event 8-31-11 | Workers’ Comp Seminar - Hiring and Pre-employment Screening | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Alert | Gems Aren’t All They Are Cut Out to Be | Start with http://southerncolorado.bbb.org - News Center

Your BBB is accepting donations for our silent/online auction | Start With http://southerncolorado.bbb.org/storage/95/documents/DonationForm2011.pdf

From BBB Accredited Businesses:
DrKenGasper This article lists 4 tips for determining if you are a good candidate for dental implants. For more information... http://t.co/R7N44eB

CSSBDC CS Chamber/SBDC Luncheon to Welcome New SBDC Director Marcella Hurley; Aug 30th 11:30AM. RSVP: http://t.co/uYjLYx0

Ent_CU It’s here! Ent’s “Upgrade My Ride” Facebook contest starts today! Check out http://t.co/dFLBVAk for your chance to $1,000!

CallJustDetails If you have a minute, please write us a review on Facebook. On the left side of the screen is a Review tab,... http://t.co/SXpazhX

absolutecomfort Improve Home Energy Use http://t.co/yyoqRgM

ColeInformation Small Biz: Don't Bite Off More than You Can Chew http://t.co/nA7fALW

BobPenkhus Are you, or someone you know, a Certified Volkswagen Technician? We're hiring! [blog post] http://ow.ly/64zKK

CSHBA Last Week of the Parade; Texas Hold'em Series; Home Show... http://t.co/tnKJakq

CenturaHealth The Centura Health Trauma System is the medical services provider for the USA Pro Cycling Challenge! http://ow.ly/60ZRb

csindependent This year's Best Of ballot has a spot to vote for BEST nonprofit and BEST fundraiser. Vote and share the link: http://t.co/6D8lw5W

business_uccs Here's the list of fall semester employer Meet & Greets for COB students and alums. We have more than a dozen coming! http://t.co/7UweGkl

CrownePlazaCOS "Like” our Facebook page for a chance to win a $500 VISA Gift Card on Sept. 30. http://t.co/hFAsOWb

rjandmakay RJ & Makay - Newsletter - August 17, 2011 http://t.co/ibUey2e

ASPENP0INTE My daughter saw our new commercial on KOAA this a.m. and said: "Daddy, that's what you have on your jacket." It works! http://t.co/LFWhlHj

BobPenkhus Is that a fantastic offer exclusively for... Facebook Fans?! You're not just seeing things, its true! http://t.co/d8SMjeq

CSBizJournal Homeowners remodeling instead of building - Instead of building new houses in a troubled real estate market... http://t.co/VH2EucG

BenefitServices August 17, 2011: HR and Benefit News http://t.co/xQTOxjE

BiggsKofford You're invited! Hear about the future of Colorado Springs economy. http://t.co/0NyV3lr

usahockey Check out the U.S. Women's National Program blog, fresh with new interviews and game recaps. http://t.co/EvhgI8F

CHEFSCatalog Over 400 new items added at CHEFS Catalog plus FREE Standard Shipping on Any Order http://t.co/5X7nnLN

csindependent New Blog Post: At last: Winners of Indy Music Awards announced! http://t.co/oaCt2Im

CSBizJournal YP Connection: Care & Share's Becky Mares passionate for nutrition. http://t.co/cKzMmWP

CSBizJournal CSU seeks public comment on gas plan - Colorado Springs Utilities is seeking public comment for its 2011 natural gas plan... http://t.co/B1sbNK2

novusglasscs Please join us for this SBDC BBQ luncheon! http://t.co/0DWMof9

Pinnacol Pinnacol Foundation awarded $579K in scholarships this summer to the children of injured or killed workers http://t.co/aEQENye

csgazette Memorial hospital warns of possible scam http://t.co/o5KtbY4

LoafNJug Make sure to gather all ur non-winning Colorado Lottery tickets! The Colorado Lottery is teaming with Loaf ‘N Jug... http://t.co/A3cMyIv

compassion Here is some helpful information for churches who’d like to partner with us to open a child development center: http://cintl.us/c1

CSSBDC We'd like to welcome new SBDC intern Chaunice! She will be assisting SBDC clients with market research, social media updates and events.

AirAcademyFCU New position open at AAFCU. We have great benefits, great training and a great culture! See employment page at http://ow.ly/65PpJ

Ent_CU Ent is one of Colorado Springs top employers, and is currently hiring for 4 positions. View the openings: http://t.co/zjglslW

ColeInformation I've just posted some new FREE webinars. If you're a small biz & r looking for new ways to find customers, check us out! http://ow.ly/67Ahg

SkySox Sky Sox Player of the Week: August 12th - 18th http://t.co/ilQzgLf

Pinnacol The kids of workers injured/killed on the job often face huge obstacles pursuing higher edu. VIDEO: http://t.co/RJ89uQU

CSUtilities Distribution and Collection Specialist (closes on 08/29/11 @ 4PM MST) http://t.co/uZ3TUS0

CSUtilities SmartHome Aug. '11: planting tips for fall, "Light Bulb Law" http://t.co/gtdexcm

AFCMortgages "Like" our page and enter to win a $100 IKEA Gift Card! http://t.co/1aMCWr7

rnrcoffeecafe Whew! Finally got a chance to update our coffee offerings page on our website! http://t.co/IZ6tIws

IndyRecords Win a pair of tix to see Band of Horses at the Ogden on 9/4! Email us at contests@beindependent.com with "BOH" in... http://t.co/I7XD2Je

URTaxlady Take a look at my new profile page. You can stop by & refer new clients anytime. http://t.co/Qskvr2n

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

The Week in Tweets -- 8-21-2011

8/21/2011

Posted on 8/21/2011 by

Workers’ Compensation Safety Seminar - Hiring and Pre-employment Screening

8/18/2011

Posted on 8/18/2011 by
Join your Better Business Bureau as we host a Hiring and Pre-employment Screening seminar.

The workshop will be led by Eric Hall, a partner with the Colorado Springs law firm of Rothgerber Johnson & Lyons. Hall’s practice focuses on complex civil and employment litigation.

Workers’ Compensation Safety Seminar - Hiring and Pre-employment Screening

Speaker: Eric Hall, Rothgerber Johnson & Lyons

Regardless of the size of your business, pre-employment screening is a necessary hiring practice to avoid lawsuits and costly hiring mistakes. Gone are the days of a simple reference check and a few phone calls to screen new employees.

Pre-employment screening is the process of using skills and personality testing, background checks and drug testing to determine the background and identity of hiring a new employee.

You do not have unlimited rights to investigate an applicant's background and personal life. Employees have a right to privacy in certain areas. If this right is violated, they can take legal action against you. Therefore, it is important to know what is permitted when following up on a potential employee's background and work history.

A continental breakfast will be provided.

Date:
Wednesday, August 31st, 2011

Time:
7:30 a.m. (check-in). Seminar 8:00 a.m. – 10:00 a.m.

Location:
Colorado Technical University, Rooms 251 & 252
4435 North Chestnut Street, Colorado Springs

Tickets:
FREE

RSVP:
Please RSVP no later than 48 hours before the event by clicking here.

If you have difficulties with the online registration or other questions, contact Kelly Clark at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

Real or Phantom Offers says Carol

8/17/2011

Posted on 8/17/2011 by Carol Odell
Are you thinking about buying a used vehicle and have been perusing the internet looking for one? Before you do anything more about the purchase, read this blog.

The FBI National Press Office sent out a warning August 15, 2011 to be careful so you are not victimized by fraudulent vehicle sales and false claims of vehicle protection programs (VPP). Criminals are “selling” vehicles they do not own.

The hook is they are “selling” the vehicle below book value because they are moving due to work. Of course, since they are moving they can’t meet with the potential buyer. The FBI says, “The criminal instructs the victim to send full or partial payment to a third-party agent via a wire transfer payment service and to fax the payment receipt to the seller as proof of payment.”

You are probably already of ahead of me --- the criminal gets the money and the victim never sees the vehicle.

Another criminal ploy is to promise eBay Motors VPP coverage. The VPP is not applicable to transactions that originate outside of eBay Motors, and it prohibits wire-transfer payments. So, if you are promised VPP coverage outside eBay Motors, you know there is a problem.

The FBI says there is a clever new twist. Criminals provide live chat through email correspondence. They answer your questions about the phantom vehicle. In other words, they tell you what you want to hear.

The FBI provides the following “red flags” when buying a vehicle online:

Seller is moving transaction from one platform to another, such as Craigslist to eBay Motors.
Seller pushes to close the transaction and asks for payment by wire.
Seller will not meet you in person or let you see the vehicle. Remember, you always need to have a used car checked by a reputable mechanic before making an offer.
Seller says he has moved due to work and was unable to take the vehicle with him.
Seller says he needs to sell now so the vehicle is listed below book value.

Keep away from the phantom vehicles. Know what you are buying and who you are buying it from.

What experiences have you had purchasing a car online?

Gems Aren’t All They Are Cut Out to Be

8/16/2011

Posted on 8/16/2011 by
Your Better Business Bureau has learned that military personnel from Colorado Springs stationed in Afghanistan are being duped into purchasing fake gemstones, with the promise of being able to sell them for a profit when they return stateside.

Janice Zerbe, owner of Zerbe’s Jewelers in Colorado Springs, has seen several of these fake stones when members of the military have come to her store recently to sell the “gems.” Unfortunately, the majority of the stones are fake, and even those that are authentic are not cut correctly, or are downright unattractive.

We are urging people who have family members stationed overseas, specifically in Afghanistan, to alert their spouses of the scam and refuse to purchase gem stones from unknown sources.

The BBB Eye - Necessity Really Is the Mother of Invention

8/16/2011

Posted on 8/16/2011 by
This month on The BBB Eye, we are focusing on products that have been invented right here in Colorado Springs… in our own back yard. There are more than you might think!

Katie Carrol of your BBB talks with Jim Holley from Businesses2Learn to find out how he used necessity to start his business.

Jim was a structural and mechanical engineer in the aerospace industry when he decided that he did not want to work for a company that employed 100,000 people. He really wanted to start his own business and he wanted to minimize risk.

He thought he could use his background to come up with ideas and products to see if he could invent a useful product. He started keeping a list of ideas and concepts he would notice that might possibly have a need for a solution.

About that time his first daughter was born and he used to travel with her and she was a formula-fed baby and they would need to carry large cans of formula and separate water to mix when necessary because the moment you mix water with formula it begins to grow bacteria and it has a short shelf life. If they mixed it before traveling then they would need to bring an ice chest and then warm it when ready to use. So he thought, “Maybe that's a need.”

He started playing around with that idea. And that turned into his first product, a powdered formula bottle. You put water in the bottom and powdered formula on top and it closes specially to keep the water and formula separate. You are able to carry it with you and keep the water room temperature without spoiling the formula. When it's time to drink it, you unlock the lid and shake it up and your baby drinks it. When they are done, you pull it apart and it can be placed in the dishwasher.

He created a crude prototype and he filed a patent on it then he wondered what to do with it. So he contacted many baby product manufacturers and none of them wanted to talk to him. He found a large feeding company that he sent the idea to and they said. “That's a great idea we've been thinking about that also.”

They decided to test it in some key areas and they shared the results with him. They tested it with 10 of their own products and it tied with the best product that they were planning to bring to market and he was able to see how they priced it and what people thought of it and how many people would buy it. The feeding company was still having trouble making up their minds and they were going to do another survey before creating the product.

Jim was a little impatient and thought, “How hard can it be?” and decided to bring it to market himself. He had no idea what he was getting into. It was very hard but he was able to raise some funding. He found a private individual who liked the product and the business and wanted to invest and he raised $900,000 to set up tooling and brought the product to market.

Their original product went to Walmart, Kmart and Target and within a year and a half they had great distribution so they wanted to come up with more products. They have produced a travel warmer for bottles that doesn't use cords or batteries. They have a cup with a frozen center to keep drinks cold on the go. They have created an adult container with a powder-separating top that also keeps the mixing liquid cold. They also have a bottle that makes it possible for the baby to control how fast the liquid comes out to regulate their own feeding.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 8-14-2011

8/15/2011

Posted on 8/15/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
Your BBB is accepting donations for our silent/online auction | Start With http://southerncolorado.bbb.org/storage/95/documents/DonationForm2011.pdf

New Video Clip | The BBB Eye - How Obsession Leads to Invention | Start with http://southerncolorado.bbb.org/thebbbeye

New Blog from BBB CEO | A Top Gripe | Start with http://southerncolorado.bbb.org - News Center

BBB Event 8-18-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 8-18-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 8-19-11 | eWomen Network luncheon | Start with http://southerncolorado.bbb.org - Calendar of Events

From BBB Accredited Businesses:
CSUtilities Inbound Magazine cover story on CS Utilities - It’s How We’re All Connected - http://bit.ly/nvP8q7

CSUtilities MSW Mag spotlights Colorado Springs Utilities-saving money & energy on critical infrastructure http://t.co/cYPzyQ6

CSBizJournal UCCS adds online entrepreneurship program - The University of Colorado at Colorado Springs is now offering... http://ow.ly/1e9rwV

infrontcolorado There's a new website design in Colorado Springs built by Infront Webworks - check it out at http://www.blacklabelperformance.com

infrontcolorado Infront Webworks of Colorado Springs has a new internet marketing assistant. See more information about Tessa Hill - http://bit.ly/qMqbjW

CSHBA HBA Issues & Events - Proposed EPC Transportation Fee Meeting... http://conta.cc/mW3o1u

business_uccs Practical Entrepreneurship Program, online non-degree course, provides advice for success in your startup business: http://bit.ly/bvACOu

FineArtsCenter Get a preview of new theatre season from performing arts director Scott RC Levy: http://ow.ly/5YZIl

URTaxlady Do u make money selling things online? You will face extra scrutiny from the IRS on your 2011 taxes. http://t.co/2WGTQ7p

rjandmakay RJ & Makay - Newsletter - August 10, 2011 http://p0.vresp.com/76bWwS

AirAcademyFCU Calling out to all creative artists...Looking for new electronic logo. If selected, you can win $500! Contact lisap@aafcu.com for details.

airport_auto We are now a AAA Colorado Approved Repair Facility as of July 29th. We look forward to meeting you!

csindependent AltWeeklies's look at how alt media is utilizing the iPad, including a breakdown of the cs independent's new app. http://bit.ly/n9KIzT

AFCMortgages Follow our company on Linked In to receive special promotions on our services! http://lnkd.in/E-AiWc

CSUtilities Re:Sources Blog: ala Letterman, the Top 10 excuses for not calling 811 http://t.co/cx0vnNv

Pinnacol What happens when a third party injures one of your employees on the job site? Subrogation 101 http://bit.ly/j0kuVx

Ent_CU Looking 4 ways 2 make a big impact n the community w/out breaking the bank? Check out our latest blog post 4 gr8 ideas! http://bit.ly/qO7FAx

Spencersgardens Great Sales & More at Spencer's http://conta.cc/ojuPji

business_uccs Need an intern or employee with a business degree? Lisanne in the College of Business Placement Office can help. http://bit.ly/e8UWBj

Pinnacol Leadership and how we hire - The Leadership Lattice video w/Ken Ross, CEO of Pinnacol is live on YouTube. http://bit.ly/pMDWI7

KellerHomes The Parade of Homes is partnering up with Champion of Colorado Springs and Care and Share in support of their... http://fb.me/SGW9eBMm

BenefitServices August 11, 2011: Compliance Update http://fb.me/RjsO90Ys

CSSBDC SBDC is offering 2-day financial series: Basics of Books, and Understanding Financial Statements Aug 18 and 19 - only $60! http://ow.ly/5YpHo

IndyRecords Come to "The Cute Lepers - Live Performance" Monday, August 22 from 5:00 pm to 6:00 pm. Punk/Motown/Garage... http://t.co/WAw7KAf

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

What’s in it for me? Why should I join the Better Business Bureau?

8/11/2011

Posted on 8/11/2011 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out how to make the most of becoming a BBB Accredited Business!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Light refreshments are provided so early reservations are very much appreciated. Thank you to our sponsor Six & Geving Insurance.

Date:
Thursday, August 18, 2011

Time:
12:00 noon - 1:00 p.m.

Location:
Better Business Bureau - Colorado Springs office
25 North Wahsatch Avenue, cross street is Kiowa

Tickets:
Free

RSVP:
Please click here to register online. Go to www.blacktie-colorado.com/rsvp and enter event code: bbbsc818.

For BBB Accredited Businesses who would like to customize their free ShopMyBBB.com webpage, we hold an editing class following the benefits event from 1:15 p.m. - 2:15 p.m.

Click here for flyer.

A Top Gripe says Carol

8/10/2011

Posted on 8/10/2011 by Carol Odell
Have you been upset about shoddy work on your home improvement project? Or that the project was not done on time? You are not alone.

Home improvement/construction is tied for the number three spot in the top 10 most common gripes reported by Austen Sherman at www.marketwatch.com. (It tied with retail sales.)

What proactive steps can you take to help prevent home improvement/construction projects problems?

Start by checking with the Better Business Bureau. Pick at least three companies that have a good business review.
Solicit bids from these companies. Make sure you have the company’s full name, address, telephone number and professional license number.
Before they give you a bid, walk through the project area with the company explaining exactly what you want done. At the time of the bid, ask them to give you a start and finish date. Discuss in detail what kind of materials you want. If wood is involved, discuss the type of finish.
Before signing the contract, read it carefully. Did they include the start and finish date? Does it state what materials and/or brands will be used? Do you have drawings of the project? Are they complete? Is the total cost, with a breakdown of labor and material charges included? Are you asked to pay money upfront? If so, it should be 10 to 30 percent. No more. Make sure warranties and guarantees are included. Finally, how will debris and materials be removed once the job is finished? MAKE SURE YOU GET COPIES OF ALL THE CONTRACTS AND CHANGE ORDERS.
Has the company pulled a permit, if it is necessary for the job? Ask for proof of permit and liability insurance.
As the project proceeds and there are changes in the work order, make sure all changes are in writing with the cost of the change included.
Do not make final payment until all work is done and approved. An inspector from the Regional Building Department should have inspected and signed off on the work, if a permit was needed.
When the business does a good job, let the company know and let others know through social media.

What has worked for you and has not worked for you for your home improvement/construction projects?

The BBB Eye - How Obsession Leads to Invention

8/9/2011

Posted on 8/9/2011 by
This month on The BBB Eye, we are focusing on products that have been invented right here in Colorado Springs… in our own back yard. There are more than you might think!

When the Mountains Turn Blue, It's As Cold As the Rockies.

That slogan was made possible with technology created by Lyle Small from Chromatic Technologies. Carol Odell of your BBB sits down with Lyle to discuss how obsession can lead to invention.

Obsession is the word that comes to mind when Lyle thinks about invention. It's a curiosity that goes beyond just curious. Lots of people are curious but when an inventor really wants to figure an idea out they dream about it, they study about it, they read books about it, they ask their friends about it, they can't stop thinking about it or get it out of their system. That's what invention has been about for Lyle. He doesn't just have little hobbies or sidelines; he really gets obsessed about what he cares the most about. He is passionate about the act of creation.

When he first started thinking about the concept of color change technology Lyle was in college. His business was started in early 1993 because of his fascination with this concept. He felt that everything should change color with temperature: T-shirts, checks, receipts, coupons, security features; basically he wanted to be able to print all kinds of interactive items that change with temperature or change with light or use glow-in-the-dark materials.

In the late 90s Lyle became interested in the idea that a person could tell whether or not their beverages were cold just by looking at them. His company had been involved in thermochromic materials for a while and he became obsessed with the idea that one could print an ink on a can or a plastic bottle and tell if it was cold enough to drink. When they started working with aluminum cans the business was approximately five years old.

This technology came about because they were so excited by the prospect of being able to tell a consumer that their beverage was cold. That was their primary strategic effort. After the testing on the ink was started it was four years before it was commercially available product. The Coors innovation team did a great job in creating the artwork that would work best with this technology. Chromatic Technologies spent years developing this ink and filing patents. It has been a great experience for their company.

If you are very patient, tenacious, curious, creative and obsessive your ideas can come into fruition also. There are not too many problems that do not resolve themselves with enough effort. If you work hard enough you seem to find solutions.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 8-7-2011

8/6/2011

Posted on 8/6/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - A History of Inventors in Colorado Springs | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Businesses Only | The Insider August e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

New Blog from BBB CEO | Junking Junk Mail | Start with http://southerncolorado.bbb.org - News Center

BBB News | Congressional Medal of Honor Recipient to Speak at BBB’s
EICS Award Gala | Start with http://southerncolorado.bbb.org - News Center

BBB Event 8-12-11 | Buzz with the Bs - 7 Tips for Successfully Transforming Loss | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 8-12-11 | “Letter Rip!” Day - Pueblo | Start with http://southerncolorado.bbb.org - Calendar of Events

Your BBB is accepting donations for our silent/online auction | Start With http://southerncolorado.bbb.org/storage/95/documents/DonationForm2011.pdf

From BBB Accredited Businesses:
ShelfGenieCoSp August Newsletter from ShelfGenie http://conta.cc/oCk4qz

AirAcademyFCU Mark your calendar! Get rid of old bills and paperwork! We’ll be having a shred day at Cordera on Saturday, 9/17 from 9 am – 12 pm.

CSHBA The HOMEFRONT - August 2011 http://conta.cc/pFUflY

JannaHoiberg How poor service kills customer retention http://t.co/WmOk9SU

CSUtilities Helping you go solar, water efficiency to improve your bottom line. http://conta.cc/qdEB0d

SkySox Sky Sox Player of the Month http://bit.ly/mOHlRj

kktv11news KKTV App Update http://bit.ly/pz96hV

AirAcademyFCU AAFCU is a great place to work! We have openings in Information Technology, Mortgages and Financial Services. Details at http://ow.ly/5T6mv

CSHBA HBA Issues & Events - The Parade of Homes Starts Friday! http://conta.cc/qW9D2I

ComitoBuilding VIsit Both Our Luxury Homes at the 2011 Parade of Homes http://conta.cc/qLsQfk

DanceColorado Ballroom Dance Club Friday, August 12th! One week early. Ask for Brad or Lori. 7 to 9 pm, $10 pp http://conta.cc/p3avjC

obrienscarpet1 I have just confirmed Sox the Fox will be here at the G of G store for pictures and autographs on Aug. 20th from... http://fb.me/UULzeuKW

ColeInformation Customers: We are all ears: Buddy's Blog: http://ow.ly/5TwI3

rjandmakay RJ & Makay - Newsletter - August 3, 2011 http://p0.vresp.com/lL3hPl

SNBoutique This month only! http://t.co/c9BoIrN

compassion Do you subscribe to our chapel podcast? http://cintl.us/5h

BenefitServices August is Children’s Eye Safety and Health Month! http://fb.me/196aWMgkE

CareandShareFB HUGE thanks to Champion Windows - Colorado Springs! As of 7/29 their incredible efforts have yielded 30,915... http://fb.me/Nxg9jIsU

URTaxlady When was the last time you reviewed your insurance coverage? An annual insurance review makes good financial sense. Re…http://lnkd.in/xnqRHi

kktv11news Protect Yourself from a Vacation Nightmare http://goo.gl/fb/WYVWm

MarketTreasury Our You tube channel is up and will show off some really new video and commercials done by our impeccable art team! http://fb.me/VAZP4nh7

Pinnacol Denver Post says Colo drug use much higher than national average. How do you keep your workplace drug free? http://bit.ly/j0kuVx

BenefitServices Conquer your e-mail addiction and 4 other ways to be more productive - BBB TrustBrief http://fb.me/UYZFLr1h

csindependent New Blog Post: Time to vote in the Indy's Best Of 2011 - Voting starts today in the 2011 Best Of Colorado Springs re... http://ow.ly/1e67tY

JannaHoiberg Finance Made Simple http://t.co/ZhTnYf5

amnetinc Check out the Gazette's newest post from @WayneHeilman: http://ht.ly/5VzCU Is cyber-slacking a problem for your company? If so, contact us!

business_uccs In the Aug. newsletter, Dean Reddy tells you why our new online undergrad degree completion program is so important. http://conta.cc/pIK9pV

compassion We take stewardship and financial integrity very seriously. Thank you for trusting us with your donations. http://cintl.us/a7

JannaHoiberg News from ActionCOACH Business Coaching http://conta.cc/o4fpB7

HinerLandscapes Putting in the final stone for the fireplace mosaic. http://fb.me/1dZyhHvzZ

Ent_CU FREE Seminar: 4 Your Biz: Start Up Essentials - Starting a Biz in Southern CO. Aug. 9, 5:30-7:30 pm. Pueblo Comm College. http://bit.ly/n6upIK

csgazette Class in Springs gives boost to Nigerian's business plan http://ubin.cc/p539cS

BiggsKofford Know someone who is starting a new business? http://t.co/tQTjNHo

MarketTreasury Voila...MT presents the latest addition to the family..our new website! We will be adding another 75 vendors pages... http://fb.me/ICEzH1m3

CanonChamber 2011 Chamber E-Blast #35 http://conta.cc/ofmj0j

SkySox Sky Sox Player of the Week: July 31st - August 5th http://bit.ly/qkA2GX

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Buzz With the Bs - 7 Tips for Successfully Transforming Loss

8/5/2011

Posted on 8/5/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet Jennifer Bowers of Rose Bridge Creations. She will talk about grieving and loss, as well as provide you with seven tips for successfully transforming loss.

7 Tips for Successfully Transforming Loss

Speaker: Jennifer Bowers, Rose Bridge Creations

What is loss?
The effect of personal loss on the body.
7 tips for transforming loss.
Helping others who have experienced a loss.

Q. What is Buzz with the Bs?

A. The Better Business Bureau of Southern Colorado and Business Network International host a monthly networking breakfast for your community. You don't need to be a member of either group to attend!

Each month, we have an educational speaker to present you with tools that will help you develop your business. Come buzz with your peers, network, grow your business and expand your horizons.

Click here to register.
Click here for event flyer.

Date:
Second Friday of every month in 2011.

Time:
7:15 a.m. - 9:00 a.m.

Location:
Colorado Springs Elks Lodge
3400 North Nevada Avenue, Colorado Springs

Tickets:
$12 with a reservation or $15 at the door

RSVP:
Please RSVP no later than 48 hours before the event by clicking here.

If you have difficulties with the online registration, contact Kelly Clark at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

Congressional Medal of Honor Recipient to Speak at BBB’s Excellence In Customer Service Award Gala

8/4/2011

Posted on 8/4/2011 by
Peter C Lemon, one of the youngest surviving recipients of the Congressional Medal of Honor, will be the keynote speaker for the Better Business Bureau of Southern Colorado’s Excellence in Customer Service (EICS) award gala on Friday, September 23, 2011. This rare and prestigious award is the highest honor that can be bestowed upon an American. Recipients must have taken exceptional action that displays conspicuous gallantry and intrepidity, typically to save someone else’s life.

EICS, which is now in its 17th year, recognizes companies who have shown outstanding dedication to improving their customer service processes. It will be held at the Cheyenne Mountain Resort - 3225 Broadmoor Valley Road, Colorado Springs. A cocktail reception and silent auction begin at 5 p.m., followed by a dinner and awards ceremony.

Lemon was chosen to speak at EICS because he is the embodiment of excellence - a quality the BBB’s program is designed to inspire and foster. In addition to the Congressional Medal of Honor, Lemon was presented with the Outstanding American by Choice Award by President Barack Obama at the White House in recognition of his professional achievements and civic contribution. This is the first time the award has been presented by the President of the United States.

An inductee of the Ranger Hall of Fame, Lemon is the author of Beyond the Medal, A Journey from their Hearts to Yours, and the executive producer of the Emmy award winning PBS documentary, Beyond the Medal of Honor.

Lemon holds a bachelors of arts degree in speech from Colorado State
University at Fort Collins, as well as a master’s degree in business administration from the University of Northern Colorado in Greeley.

In addition to recognizing companies that have undergone an in-depth analysis and improvement to their customer service process, several other awards will be given at the award gala. Your BBB will present the GE Johnson Award for Marketplace Ethics and two $2,500 academic scholarships to two recent high school graduates from southern Colorado.

Lemon will be on hand after the presentations to meet and speak with guests, as well as autograph copies of his book Beyond the Medal, which will be available for purchase.

For tickets, please go to www.blacktie-colorado.com/rsvp and enter event code CustomerService (all one word).

Donations are already being actively sought for our silent/online auction, and are an excellent way to showcase your business to the public. Hundreds of people attend both the EICS Gala and the online auction.

The auction raises funds we need to run outreach programs to teach seniors, teens and the military about topics such as how to be a wise consumer, how to guard against identity theft, and how to give wisely.

If you are interested in donating, please click here or contact Kathy Miner at kathym@bbbsc.org, (719) 636-5076 ext. 105 or (866) 206-1094 ext. 105.

Junking Junk Mail says Carol

8/3/2011

Posted on 8/3/2011 by Carol Odell
Are you tired of taking bags of catalogs and junk mail to be recycled? You can reduce this influx of unwanted mail.

Start with contacting the Direct Marketing Association (DMA); they provide consumers with a national do not mail service at www.dmachoice.org. They can only eliminate the junk mail from members of the Direct Marketing Association. It is still worth the effort.

If you are like me, you receive too many catalogs. I think my name has been sold to every women’s clothing catalog in the country. In the online article Reduce Your Junk Mail by Opting Out at www.fraudguides.com/tips/jan10.asp tips are offered to reduce the number of catalogs sent to you:

Call each retailer and request removal
Mail the label to the retailer and request removal
Use one of the following services:

www.catalogchoice.org
This web-based service is free and claims to help consumers remove themselves from catalog mailing lists.
www.41pounds.org
For $41 they will contact 20 to 30 direct-mail companies for you to stop them from sending bulk mail advertising plus give you the preprinted postcards. A portion of the fee goes to environmental groups.

Credit card offers are also a pain. Visit www.optoutprescreen.com to slow down the amount of pre-approved credit card junk mail. You will have to give your SSN and birth date. You also will be asked whether you want to block receiving pre-screened credit card offers for five years or permanently.

Be nice to yourself and our planet by using these resources to reduce the river of junk mail flowing to your house.

What other tips do you have?

The BBB Eye - A History of Inventors in Colorado Springs

8/1/2011

Posted on 8/1/2011 by
This month on The BBB Eye, we are focusing on products that have been invented right here in Colorado Springs… in our own back yard. There are more than you might think!

Colorado Springs has been and is still home to people bit by the invention bug. Katie Carrol of your BBB visits Matt Mayberry at the Colorado Springs Pioneers Museum to discuss some of these inventors and what the museum has to offer.

Nikola Tesla spent a year in Colorado Springs and while he was here he worked on his concepts for wireless transmission of energy which was very similar to radio. There was controversy at that time about who owned the patent for radio and the U.S. patent office awarded the patent to Guglielmo Marconi who was credited with the invention of the radio. Tesla was a pioneer in understanding how to transfer and create electricity. The power we use in our homes today dates back to Tesla and his concepts.

One local present day inventor, attorney Sandy Kraemer, owns 10 patents for games and toys and some were mass produced. The museum has some of his patents and concepts for patents in their collection.

The Pikes Peak Library District has recently published a book, Enterprise & Innovation, which is a collection of essays that were part of a symposium PPLD hosted. If someone wants to more thoroughly understand the idea of invention and what inventions have originated in Colorado Springs, the book is available at area libraries.

The Colorado Springs Pioneers Museum building is a National Register property. It was the 1903 El Paso county court house and has housed the museum since 1979. The museum has been in existence since 1896. Its mission is to collect, preserve, research, and interpret the history and culture of the Pikes Peak Region and tell the story of who we are as a people.

The museum has more than 60,000 objects in its collection and is free and open to the public. At this time there is a gallery that focuses on how Pikes Peak has been used to market the area. The museum also houses the largest collection of Van Briggle pottery in the world. There are displays on our mining history, our native American history and so much more.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 7-31-2011

7/30/2011

Posted on 7/30/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Our Laws, They Are A-Changin’ | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event 8-19-11 | eWomen Network Luncheon - Are You Telling a Compelling Story? | Start with http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | Controlling Cyberslacking | Start with http://southerncolorado.bbb.org - News Center

New Video Clip | The BBB Eye - New Laws in Colorado Springs | Start with http://southerncolorado.bbb.org/thebbbeye

INSIGHTS Radio 3-5-11 | What Does the American Red Cross Do? | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
ChieftainNews Information On How to Contact the Paper: http://fb.me/18XAIKyVD

KRDONC13 Congrats to the @KRDONC13 crew, who brought home three Emmys this weekend: http://bit.ly/nd97Sk

amnetinc Today on the Amnet Blog we explore the question, "Are we in another tech bubble?" Check it out & comment! http://ht.ly/5MLyu

AFCMortgages Are Good Faith Estimate (GFE) Fees Final?: http://t.co/Cg2BqhQ

JannaHoiberg Dodd-Frank provision allows banks to offer interest on corporate accounts http://t.co/saoszBs

WA_Rafting Rafted with WA before? Take some sweet photos? Now's the time to let our fans see them - and you could win big! http://t.co/8F4ngzM

AFCMortgages Are Mortgage Payments Tax Deductible?: http://t.co/gGFZ9hL

CenturaHealth Hey Colorado...Do u 'like' your fruits & veggies. Share your ideas & u could win free cookware & a grocery shopping spree http://ow.ly/5Nud4

CSHBA HBA Issues & Events - Register Now For the Lead Paint RRP Cl... http://conta.cc/nzfjLl

KellerHomes Why Buy New vs Used: You’ve decided to buy a home and are ready to start house hunting. The question now arises,... http://bit.ly/p1eX2E

fosterelectric1 News from Foster Electric Corporation http://conta.cc/n5dbeI

Downtown80903 Are you signed up at http://www.facebook.com/Downtown80903?v=app_143103275748075? It's your chance to win a... http://fb.me/14Bumk2Ju

infrontcolorado Infront creates lots of great website designs for Colorado Springs organizations. Here's a new one: http://www.goodwillstaffing.com/

coutura We're Hiring! We're looking for great sales people who love design, kitchen & bath, lighting. hr@ckdinc.com for details

rjandmakay RJ & Makay - Newsletter - July 27, 2011 http://p0.vresp.com/EoeZtj

ColoradoHandgun $40 Concealed Carry Classes Gift Certificates http://conta.cc/p2s5ir

Ent_CU Ent Doing some Summer cleaning? Find out how 2 "Squeeze Money Out of Your 'No Longer Useful to Us' Stuff" Latest blog post: http://bit.ly/p9TMyl

JannaHoiberg As an executive, are you able to achieve incredible results or transform your business? http://www.actioncoachadvantage.com/blog/2011/07/

LibertyToyotaCS We're giving away cash prizes every day this summer! "Like" our Facebook page and you're entered to win: www.facebook.com/lhmlibertytoyota

SaddletreeHomes We are giving away 2 tickets 4 the 2011 parade of homes every time we get 25 new likes on our fan page. Spread the word. http://ow.ly/5P49Z

GreenPlumbingUS Check this video out -- greenplumbingfinalcutt.wmv http://t.co/JJnw2SB

BobPenkhus We're hiring! Experienced Volkswagen-Certified Master Technicians wanted! Check out the details: http://www.facebook.com/BobPenkhusAuto

PPWFC Pikes Read This Before You Die - August 2011 http://conta.cc/qNM9vN

premierback Interested in receiving special offers on products and services? Text PUEBLO BACKS to 46786

CrownePlazaCOS $500 VISA Gift Card on 9/30 to one lucky person who "Likes" us on Facebook. http://twitpic.com/5xqyy5

PPWFC News from the Youth Zone - August 2011 http://conta.cc/qyMGbK

infrontcolorado Infront is looking for an Internet Marketing Assistant in Colorado Springs. More info: http://lnkd.in/BD-pNA

obrienscarpet1 For the chance to win 6 ticket vouchers to a future Sky Sox game of your choice from O'Briens Carpet One of... http://fb.me/1boJalO4H

Pinnacol Pinnacol Blog: Fatality report on chemical ingestion. Tough to read, but important. http://bit.ly/j0kuVx

GreenPlumbingUS Check this video out -- begreenplumbing http://t.co/NrB3sFG

CMRCOS Come to "The Mighty Kingsnakes Acoustic World Beat Show with Dennis Bueno" Friday, August 5 from 7:00 pm to 10:00... http://fb.me/12qdiv3aM

CMRCOS Come to "Doug Hulstine on Solo Guitar" Saturday, August 6 from 5:00 pm to 8:00 pm. Join us to watch Doug Hulstine... http://fb.me/CuutO3PL

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

The BBB Eye - New Laws in Colorado Springs

7/29/2011

Posted on 7/29/2011 by
July is a month many people think about our country and government. So this month on The BBB Eye, we’re going to take a look at changes in the laws and in our local government.

Katie Carrol of your BBB and Sergeant Darrin Abbink from the Colorado Springs Police Department talk about changes in some Colorado Springs city laws. One of the new laws addresses the way scrap metals such as copper and brass may be sold another is called the "blue alert" law.

There has been a large increase in theft of metals used in home construction and wiring to be sold as scrap metal to recycling centers or scrap metal dealers. The thefts often occur at construction sites or from city street lights. Random homes and businesses are also targeted for sprinkler system backflow preventer valve theft.

The law has recently changed to require scrap metal buyers to demand a photo ID from sellers. The buyers are also not allowed to pay cash for sale amounts of more than $300 unless they have a way to take digital photographs of the sellers.

The Colorado state legislature has recently passed the “blue alert” law. It is similar to the Amber Alert. Any time a police officer is killed in the line of duty or seriously injured with life-threatening injuries doing their job, an alert will go out to notify the public of suspects, the circumstances and where to call if they have any information on the suspects. The alert will be aired on television and radio stations and posted on highway message signs.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

Controlling Cyberslacking says Carol

7/27/2011

Posted on 7/27/2011 by Carol Odell
How much is cyberslacking impacting your business and what should you do about it?

One employer tracked his 30 employees to determine how much time they spent on the Internet for personal reasons during the work day. He found they were spending an average of 45 minutes a day.

This employer’s problem is a common one. In fact, at www.getsafeonline.org it states that a third of companies have had to discipline staff for misuse of the internet. How a business responds to controlling the problem is where the variance is.

The Wall Street Journal article A Facebook-Free Workplace? Curbing Cyberslacking on May 20, 2010 talks about the various ways companies approach this new challenge.

Some companies do not want to be too harsh and try the self-policing approach. They say walk the talk and explain to the employees how damaging cyberslacking is to the bottom line. They can couple that with a policy that lists what sites are acceptable to visit during work hours and for how long.

Another company put monitoring software on all computers except one in a spare office. Employees can use their breaks and lunch hour to do such things as personal banking or emailing.

Our BBB bans playing internet games except during breaks and lunch hour. Personal emails are allowed. Why not? We always have allowed employees to have personal phone calls as long as they are short and not too often. And if the employee is getting his job done, occasional shopping on the internet is acceptable. This can be a slippery slope since International Data Corp says 60 percent of all online purchases are made during working hours.

Some companies are unsure of how much their employees are cyberslacking. Hire a company to help you track this activity. You can track and document employee computer use of websites visited, online searches, email sent and received, Facebook, other social networks and more. Some companies have done the tracking and found they needed to fire employees immediately.

You can also hire companies to block specific types of sites like: adult and mature content, gambling, violence, hate and racism, etc.

Get your human resource person involved and decide what approach is best for controlling the inevitable cyberslacking. There is not one best answer for all companies.

What has your company done?

The BBB Eye - Our Laws, They Are A-Changin’

7/25/2011

Posted on 7/25/2011 by

July is a month many people think about our country and government. So this month on The BBB Eye, we’re going to take a look at changes in the laws and in our local government.

The Colorado state legislature meets from January to May. Carol Odell of your BBB learns from Dan May, the Colorado Springs District Attorney, about some recent changes in our laws including drunk driving and medical marijuana.

The penalties for drunk driving have been doubled. Part of the increase was creating therapeutic courts which have a power of penalty if the therapy ordered is not properly followed.

Possible jail time has been increased from one year to two years, but the second year can only be used when offenders are on probation and are regressing in doing treatments. The judge can give a night or more in jail to encourage the offender to stay on their prescribed path when they fail to meet their obligations.

Another change that did not happen was the establishment of a legal marijuana blood level. Colorado still does not have a set legal marijuana blood level limit.

The marijuana laws that did pass regulate who can be a caregiver, where dispensaries can be, what hours dispensaries can operate, what security they must provide and how much marijuana can be used. The state is nearly ready to start enforcing these regulations, including referring doctors.

The first six years it was available 1500 people were licensed for medical marijuana use. In the past two years that number has risen to 120,000. Approximately 900 doctors have made recommendations to license medical marijuana for their patients and most of the doctors only recommend one or two patients.

There are just a few doctors however, that are responsible for most of the medical marijuana prescriptions. Some of these doctors are not in good standing and the new law now prohibits doctors that are not in good standing from prescribing medical marijuana.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 7-24-2011

7/24/2011

Posted on 7/24/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Clearing Up the Confusion of the Colorado Medical Marijuana Law | Start with http://southerncolorado.bbb.org/thebbbeye

Your BBB is accepting donations for our silent/online auction | Start with http://southerncolorado.bbb.org/storage/95/documents/DonationForm2011.pdf

New Blog from BBB CEO | To Cyberslack or Not | Start with http://southerncolorado.bbb.org - News Center

From BBB Accredited Businesses:
CenturaHealth Penrose St. Francis Health Services has received certification as an advanced primary stroke center by the Joint Commission!

ShelfGenieCoSp We'll be at the El Paso County Fair, starting on 7/23-7/31. Come on out & see how our Glide-Outs can improve your life! http://t.co/wtLLP2F

CenturaHealth Check out how Centura Health is supporting Colorado's rural health providers. http://ow.ly/5H6WL

conflict_coach Next Conflict Resolution Month planning meeting: August 14, 12-1:30pm at PSI. Everyone welcome!

infrontcolorado Wow - Stockman, Kast & Ryan of Colorado Springs has a new website design by Infront Webworks - http://www.skrco.com/

BestwayDisposal Check out this article about our composting service: http://bit.ly/qz7x6g

CenturaHealth Celebrate your health. Enter a Health Haiku and sign up to win. http://ow.ly/5E7xs

CSHBA HBA Issues & Events - Parade of Homes Tickets On Sale Now! http://conta.cc/oUEWTl

BestwayDisposal There is still time to set up your local team for Sky Sox Clean up Crew http://bit.ly/jKXn0r it's worth $150 to your team.

CareandShareFB is amazed by the support that we've received so far this summer from Champion Windows - Colorado Springs. To... http://fb.me/10OxSH1eS

amnetinc Tech Tip Tuesday Blog Post: Locking Down Facebook - http://t.co/Ndh5VBH

rjandmakay RJ & Makay July 13, 2011 - Newsletter http://p0.vresp.com/fuDVjH

Ent_CU There are several small things we can all do to save money – like packing a lunch twice a week. Get more easy tips: http://bit.ly/r89cAR

CanonChamber 2011 Chamber E-Blast #33 - Great News! http://conta.cc/p3k0vL

kktv11news Beware of Bogus Text Messages http://goo.gl/fb/8FPpM

csindependent Touching story about @CareandShareFB and their work in Crowley, one of the poorest counties in Colorado. http://t.co/Y5VS64l

conflict_coach PSI trains in Denver! 40-Hr. Basic Mediation Training, Sept. 26 - 30, 8-5pm. 5347 South Valentia Way, Denver Tech. area call 719-266-8181

csworldarena We're hiring for an Ice Hall Office Assistant http://ow.ly/5KWmo

CSUtilities Re:Sources blog: Efficiently reviving our parks http://t.co/08Yv6FN

BestwayDisposal Check out our Bestway Calendar and see what different events we will be at coming around the corner http://bit.ly/nh6a7z

AirAcademyFCU Yes! We are hiring! Check out http://ow.ly/5LhKa for position openings.

SkySox Sky Sox Player of the Week: July 14th - July 21st http://bit.ly/peAdNT

CenturaHealth Read the latest in CO Spring's Women's Health brought to you by Penrose-St. Francis, part of the Centura network. http://ow.ly/5L6hL

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

To Cyberslack or Not says Carol

7/20/2011

Posted on 7/20/2011 by Carol Odell
What do you think about cyberslacking? Are you saying, “Explain it and then I’ll give you an answer.”

Okay. Cyberslacking is using a company’s Internet connection during working hours for activities which are not work related.

I recently heard Trevor Dierdorff, CEO and owner of Amnet, talk about cyberslacking at a business association meeting. He presented some interesting statistics you need to know about being on the Internet at work for non-work-related reasons.

Here are some of those statistics: American businesses lose an estimated 40 percent productivity each year due to non-work-related PC activity, according to IT research firm Gartner. Couple that with 37 percent of workers who say they surf the Web constantly at work, according to a report by International Data Corp (IDC).

Trevor also reported results of a survey conducted by America Online and Salary.com.

45 percent of employees cited personal Internet use as their number one distraction at work.
The cost of Internet surfing during the workday to be approximately $750 billion in lost wages.

It wasn’t surprising to hear that 60% of all online purchases are made during working hours. Our BBB statistics show that most BBB Business Reviews are read during the work day.

What is harder to believe is that 70 percent of all web traffic to pornographic sites occurs between 9 a.m. to 5 p.m. according to Sextracker.com. More specifically, 20.6 million Americans also visited an adult site from a work computer last month an average of 8.1 times.

How much cyberslacking, if any, should an employer allow? It’s not hard to decide that any porn watching during work hours is grounds for termination. But, what about shopping online, playing games, or being on your personal Facebook page?

Without a doubt, cyberslacking has become part of our culture when there is a website called ishouldbeworking.com. Check out my blog next week and I’ll discuss what employers think about cyberslacking and what can be done about it.

How much cyberslacking have you done?

The BBB Eye - Clearing Up the Confusion of the Colorado Medical Marijuana Law

7/18/2011

Posted on 7/18/2011 by
July is a month many people think about our country and government. So this month on The BBB Eye, we’re going to take a look at changes in the laws and in our local government.

In 2000 the voters in the state of Colorado passed a law to allow the use, transportation, possession and purchase of medical cannabis for a variety of ailments including pain, cancer, severe nausea and other conditions. Carol Odell of your BBB talks with Mark Slaugh from the Colorado Springs Medical Cannabis Council to get the merchant perspective of the Colorado Medical Marijuana Law

In order to obtain a license to use medical marijuana you must apply with the Colorado Department of Health and Human Services, have a doctor’s prescription and pay a $90 yearly fee. There are regulations governing how doctors must approve medical cannabis patients. Licensed users are issued a red card that allows them to produce their own marijuana, use a caregiver or access a facility that serves medical cannabis.

The marijuana dispensaries are regulated by the Department of Revenue and are subject to an application process including background checks and fingerprinting to help keep criminals out of the marijuana dispensary business. The dispensaries are required to check red cards and identification every time a patient comes in to the dispensary (every visit, every transaction).

Prior to the writing of the regulatory model for the businesses in Colorado, producing your own or using a caregiver were the only options available to medical cannabis patients. These options are still available.

A caregiver is protected by Colorado state law and authorized by the patient to care for plants and provide medicine in the event the patient is not able to or does not wish to do so. Some areas of the state have passed bans for the regulatory model of businesses and producing your own or using a caregiver are the only options available to medical cannabis patients in these areas.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 7-17-2011

7/17/2011

Posted on 7/17/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How Citizens Can Be Involved In the Law Process | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event 7-12-11 | “Letter Rip!” Day - Pueblo | Start with http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | Be Healthy | Start with http://southerncolorado.bbb.org - News Center

BBB Event 7-21-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 7-22-11 | eWomen Network - register before price increase | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 2-26-11 | Fighting Human Trafficking from Colorado | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
CSUtilities Telecommunications Engineer (closes 7/26/11 @ 4PM Mountain) http://bull.hn/l/3341/6

conflict_coach @BBBSouthernColo Susanne Whited with BBB provides great support for BBB members needing interactive social media advice. Thanks, Susanne!

JannaHoiberg Family Owned Businesses http://is.gd/pVG9Aj

CSUtilities Re:Sources blog: Rain sensors make sense - stop fighting Mother Nature and save http://t.co/ogfUdlN

CSSBDC Photos from Small Business Day are posted! http://on.fb.me/oMyWwF

coutura Austin Bluffs Lighting @couturaco is looking for a sales person! Prior lighting exper. not necessary. kevinh@austinbluffslighting.com

DrKenGasper Any of our Facebook Friends expecting? Morning sickness in the first trimester and heartburn, increase acids in... http://fb.me/KkbbI0XY

compassion Do you know that you can view the Compassion Magazine online? Check it out! http://cintl.us/9s

CSUtilities NERC Reliability Principal Engineer (closes 7/21/11 @ 4PM Mountain) http://bull.hn/l/333O/6

ColeInformation Have you created a FB page for your business? Don't know how? We'll show you! http://ow.ly/5CpzP=

CSHBA HBA Issues & Events - http://conta.cc/qmCcUZ

amnetinc It's Tech Tip Tuesday! New on the Amnet Blog: Protecting Your Wireless Connection http://ht.ly/5CBvq

premierback What defines a TRUE probiotic? http://fb.me/14mfVFsWL

ColeInformation Telemarketers: Need a SAN? Free webinar on a how-to guide to creating a subscription account July 28 Details: http://ow.ly/5Cul3

ppld PPLD's Board of Trustees is accepting applications for a future vacancy: http://t.co/g4BpIPT

navakai Navakai eNews - July 2011 http://fb.me/16tuJH5mY

BiggsKofford Check out our latest blog geared toward medical practices! http://t.co/cLi4pMS

infrontcolorado There's a new website design in Colorado Springs - http://www.cnecoloradosprings.org

coutura Come join us @couturaco for a summer Coutura party! Friday, July 22 11 - 6PM. RSVP to concierge@couturaco.com

DrKenGasper Here's how to get a gorgeous grin at night: Always go to bed with clean teeth, and brush your tongue to banish... http://fb.me/12L21Y4j1

AirAcademyFCU Looking for a job? Check out our current openings at www.aafcu.com

JenBarryInc We <3 our Agents & Builders...Our website has a new section just for Real Estate! Check it out: http://fb.me/13b06SToP

rjandmakay RJ & Makay July 13, 2011 - Newsletter http://p0.vresp.com/9D8m6g

airport_auto Great news for all you General Motors vehicle owners. We have hired an experienced Factory Trained General Motors Technician. Chev, GMC, etc.

CSUtilities Are we in a drought? Answers in July's SmartHome. http://conta.cc/or5jXL

CanonChamber 2011 Chamber E-Blast #31 - Business after Hours http://conta.cc/nXuIKt

CSUtilities Re:Sources blog: Water Dogs represent in Washington - see what they can do in less than 2 minutes (w/video) http://t.co/8hpLcBh

Ent_CU Wow! Ent's free business seminars we do in partnership w/ the @cssbdc have been packed! Don't miss the next ones! http://bit.ly/o7xY1c

compassion Here’s some insight into how the Leadership Development Program selection process works: http://cintl.us/9w [video]

URTaxlady Should you lease or buy business equipment? Find out what is best for you at http://t.co/7WeRstt

AllSmilesDental Thanks Dr. Peak for being so thorough - patient life saved - cancerous lump identified. Patient story attached. http://fb.me/KjKLJjD6

JannaHoiberg News from ActionCOACH Business Coaching http://conta.cc/pNtp6w

DrKenGasper Summer Travel & Dental Health - July News From Aesthetic Den... http://conta.cc/r8AXMR

fosterelectric1 News from Foster Electric Corporation http://conta.cc/qq1JwB

CareandShareFB Here's a summary of what's going on in the next few weeks at Care and Share!... http://fb.me/1adg4p4TY

novusglasscs LADIES NIGHT OUT Thursday, July 21, 2011, from 4-7 PM! http://icont.ac/3gnj

BenefitServices UV Safety Month is a great time to spread the message of sun, fun and UV safety to your community. http://fb.me/LhQYX9ZP

Spencersgardens Basic Xeriscaping Seminar http://conta.cc/oQ6Iax

kktv11news New Rules for Junk Food Ads that Target Kids http://goo.gl/fb/Fhbqx

kktv11news Computer Virus Scam Circulating Southern Colorado http://goo.gl/fb/C0YLe

DrKenGasper Aesthetic Dentistry by Design recently earned the 2011 CMUS Talk of the Town Award for Excellence in Customer... http://fb.me/ByI3hO8Y

CenturaHealth Give your plate a healthy makeover! Enter to win! All the details here http://ow.ly/5E6Ba

CSBizJournal CSBJ On the Horizon July 15, 2011 - July 19 Insurance basics class The Mountain States Employers Council will hold... http://ow.ly/1dPlWi

CanonChamber 2011 Chamber E-Blast #32 - Great Party Last Night http://conta.cc/n5cXw4

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Be Healthy says Carol

7/14/2011

Posted on 7/14/2011 by Carol Odell
I recently had my yearly physical. It went well. But, I can do even more to stay healthy, like increase the amount of time I work out. How about you? How’s your health?

Today is the day to analyze how you are doing. The Centers for Disease control says, “Four modifiable health risk behaviors --- lack of physical activity, poor nutrition, tobacco use, and excessive alcohol consumption --- are responsible for much of the illness, suffering and early death related to chronic disease.”

We all know that sitting all day at work is extremely detrimental to your health. Get up and walk. If you are in a small office, go talk to your co-worker rather than send an email. It’s good for building relationships and teamwork, too.

Suggest to your company getting a wellness program going at work. Ask them to build in some incentives. The National Business Group estimates that there is a $300 return for every $100 invested on preventive efforts for good health.

If your company doesn’t have a wellness program, get some co-workers and friends to form a support group to help each other and hold one another accountable. Make it mandatory that you share how much you lose or gain each week. Set up your own incentive program with the person losing the most weight and/or working out the most for the month receiving a special reward.

According to the Towers Watson survey, people are paying less attention to their health than they have in years past. Only 59 percent ranked managing their health as a top priority in 2010, while 69 percent ranked it as a top priority in 2008. This decline was attributed to economic stress.

Not good to be going the wrong way. That just increases pressures and stress on our body. Exercise is going to diminish stress.

Get moving and working out today. Increase your physical activity and exercise, it will diminish stress. Watch what you eat and drink --- and stop tobacco use.

Our BBB doesn’t have an incentive wellness program. Sounds like a good thing for a committee to start working on to make it enticing to the staff.

Does your company have a wellness program?

The BBB Eye - How Citizens Can Be Involved In the Law Process

7/12/2011

Posted on 7/12/2011 by
July is a month many people think about our country and government. So this month on The BBB Eye, we’re going to take a look at changes in the laws and in our local government.

Katie Carrol of your BBB visits with John Morse, a Colorado State Senator, to discuss how citizens can help create laws. It is easy to identify a problem; the important part is to create a solution.

Katie and Senator Morse discuss the tragic death of Allen Rose, a tow truck driver, and how Mike Byer, an average citizen, started the process for a new law to protect tow truck drivers.

Senator Morse was contacted to help get the law presented to the Colorado legislature for a vote. The result is a law that allows tow truck drivers to place a sticker over the driver’s side door handle that states it is illegal to get in the car and the law also makes it illegal for someone to get in a car after the sticker has been placed.

Colorado state senators are each allowed five bills a year to be written by state layers and presented to the Colorado legislature for a vote. Concerned citizens are welcome to contact their representatives with problems they may be aware of, and those with proposed solutions are more likely to see direct results.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 7-10-2011

7/10/2011

Posted on 7/10/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How Does Our New City Structure Affect You? | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Businesses Only | The Insider July e-newsletter | Start with http://southerncolorado.bbb.org - orange LOGIN button

Your BBB in the News | Consumers Right to Rescind Purchases | http://www.coloradoconnection.com/news/story.aspx?id=637930

INSIGHTS Radio 2-19-11 | Peak Education | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
kktv11news Colorado Among Top States for Fraud http://goo.gl/fb/x4x9q

CSHBA HBA Issues & Events - NAHB Webinars - Hot Topics, Expert Speakers http://conta.cc/jvAwIl

amnetinc It's Tech Tip Tuesday! New on the Amnet Blog: Speeding up your computer WITHOUT purchasing ram. Very cool! http://ht.ly/5x66s

csindependent Congrats @csindependent reporter J. Adrian Stanley! RT @AltWeeklies: And here are your 2011 AltWeekly Awards finalists http://bit.ly/kEJSID

CSSBDC Colorado Springs SBDC E-Newsletter: New SBDC Director, Video Contest, SBD Highlights and more... http://conta.cc/kDevg5

business_uccs The July edition of Dean Reddy's eNews can be viewed here: http://conta.cc/kh8DVk. Not on the list? Sign up here: http://bit.ly/dU64Zh

JannaHoiberg The Why of Your Business http://is.gd/Mxa40T

amnetinc New on the Amnet Blog: The Next Evolution of SPAM. An interesting read: http://ht.ly/5yd23

Ent_CU Ent has the financial tools & advice 4 all stages of life. From entering the workforce 2 retirement – find it here: http://bit.ly/ke2ZZl

CanonChamber 2011 Chamber E-Blast #31 - Brainfood Tomorrow http://conta.cc/pi9KX6

ChampionWindows What does Energy Star mean to Champion? Find out on our latest blog post. - http://ow.ly/5z9K8

CheyenneMtnZoo Check out our newest blog post! http://t.co/mSdNlIo

conflict_coach Come to "Collaborative Divorce Mediation Training" Tuesday, August 2 at 8:00 am until Thursday, August 4 at... http://fb.me/13jWfalm1

Ent_CU FREE Seminar: 4 Your Biz: Biz Building Benefits of Social Media. July 12, 5:30–7:30 pm. Pueblo Community College. Info: http://bit.ly/jHkLLv

PPWFC Tune into the Consumer Advocate Show 1300 am on Mon @10 to hear PPWFC discuss lack of jobs & what to do.

SkySox Sky Sox Player of the Week : July 1st - July 7th http://bit.ly/mQtvJm

SkySox Check this video out -- Jordan Pacheco BROKEN BAT two run home run! 7-8-2011 http://t.co/FNyJpsC

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

The BBB Eye - How Does Our New City Structure Affect You?

7/5/2011

Posted on 7/5/2011 by
July is a month many people think about our country and government. So this month on The BBB Eye, we’re going to take a look at changes in the laws and in our local government.

Since 1920 Colorado Springs has operated as a city council and city manager form of government. Carol Odell of your BBB sits down with Patricia Kelly, the Colorado Springs City Attorney, to discuss the changes the November 2010 election brings to the Colorado Springs city government.

Colorado Springs will now be operated as a mayor and city council form of government. The mayor is popularly elected from the community and the person previously serving as the city manager could come from any part of the country. The mayor, who is from our area, is now in charge of the daily administration of the municipal government.

The city council remains the legislative body and is lead by a president of city council and supported by a president pro tem. The city council will take all legislative actions such as ordinances and approval of budgets. The daily administration of the budget will be performed by the mayor.

If citizens have community concerns, they can be brought to city staff, city council or the mayor.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 7-3-2011

7/2/2011

Posted on 7/2/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Apps for Your Smart Phone | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Alert | Hotel Scam Could Be Headed Our Way | Start with http://southerncolorado.bbb.org - News Center

New Video Clip | The BBB Eye - How Safe Are We in Cyberspace? | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Alert | Arizona Company Soliciting Local BBB Accredited Businesses | Start with http://southerncolorado.bbb.org - News Center

BBB Event 7-8-11 | Buzz with the Bs - The Best Way to Buy or Lease ANY Car! | Start with http://southerncolorado.bbb.org - Calendar of Events

From BBB Accredited Businesses:
MrRooterSoCo Mr. Rooter Plumbing has some great tips that will help you save water, energy & money. You can check out helpful hints at http://t.co/bojHMiE

CSUtilities SDS construction may accelerate. We're looking at the financial impacts of accelerating the project timeline. http://t.co/48ynfDW

PuebloStorage Our TV appearance with Craig Coffey from Fox 21 Colorado Springs! http://lnkd.in/F4z6zq

novusglasscs LADIES NIGHT OUT event is set for July 21 4-7 PM. FREE wine-tasting, chair massages, giveaways, more! Automotive Repair Specialists, 2150 Victor Place, C/S, CO 80915

CrownePlazaCOS Follow CrownePlazaCOS on Facebook @ http://t.co/PS2gkjp

CSHBA HBA Issues & Events - New PPRBC Codes Takes Effect August 1! http://conta.cc/liYytx

novusglasscs Automotive Repair Specialists in Colorado Springs featured in Parts & People magazine. http://ping.fm/8uRBv

amnetinc It's Tech Tip Tuesday! New on the Amnet Blog: How Windows 7 helps you repair start-up problems - http://ht.ly/5sbsf

BiggsKofford If you missed Rob Slee's presentation, check out his PowerPoint presentation here: http://tinyurl.com/3suxam4. http://fb.me/12ImYIl2M

chuckkocher How is your business doing? Visit my website for a free business health check-up: http://bit.ly/k98dxh

MinutemanPress_ Summertime is Outside Sales Time. What is a great way to go about this? We have the tool to help. Learn about it here http://t.co/lP9PBFI

rjandmakay June 29, 2011 - Newsletter http://p0.vresp.com/gyshhd

PPWFC Are You Creating Chocolate Bunnies? July 2011 http://conta.cc/jaq6Av

CSUtilities Re:Sources Blog - Founding fathers were utilities pioneers (it's a little known fact) http://t.co/lrlReOs

csgazette Have you liked gazette.com's FB page yet? News, tips and more. http://on.fb.me/isb5PU

CareandShareFB July marks the beginning of our "Independence from Hunger" food drive! We are encouraging businesses to take action... http://fb.me/IiLIoqp2

ColeInformation Cole Information Introduces ColeCommunity.com to Help Bring the Cloud Down to Earth - Yahoo! News http://t.co/ZFlPdOR

FineArtsCenter Calling all costume pros! We're looking for a Costume Shop Manager. http://ow.ly/5t9qY

CareandShareFB we are thrilled to announce that King Soopers will be joining us as a drop off point for our summer food drive!... http://fb.me/zSQI4EIM

BenefitServices When asked which benefit is most effective in retaining top talent, about 80% of respondents cited the... http://fb.me/12uu6pJVy

ASPENP0INTE Nominate a Hero of Mental Health: http://bit.ly/m74LYQ

CanonChamber 2011 Chamber E-Blast #30 - First Friday is coming! http://conta.cc/mMZkyG

Ent_CU Attn Biz Owners: Check our latest blog - finding the right financial institution 4 your biz account. R U paying 2 much? http://bit.ly/k2FT5g

ShelfGenieCoSp June Newsletter from ShelfGenie http://conta.cc/k9LzCa

VedaSalonSpa Check out the July issue of Marie Claire...hair and make-up for the article beginning on page 98 was done by Veda's talented staff!

URTaxlady Read about what taxes to consider if you rent out your vacation home... http://t.co/7WeRstt

RedNoland Good Article on The Red Noland Collision Center http://on.fb.me/gBAADq

kktv11news Elderly Man Loses Thousands In Scam http://goo.gl/fb/4ztfm

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Arizona Company Soliciting Local BBB Accredited Businesses

7/1/2011

Posted on 7/1/2011 by
Your Better Business Bureau of Southern Colorado has received and confirmed information that a company from Scottsdale, Arizona is contacting our BBB Accredited Businesses.

As of today, Website Connection LLC has an “F” rating with the BBB serving Central, Northern and Western Arizona. Although the company responded to the Arizona BBB regarding the misuse of the BBB logo on their directory websites, the company has failed to comply and is in violation of the BBB trademark.

Website Connection is using the BBB Accredited Business listings off our website as a lead source. They are calling companies and stating that they got the company’s name from the BBB. This could be misleading. The Better Business Bureau of Southern Colorado does not have a relationship with Website Connection.

An area BBB Accredited Businesses received a telephone solicitation where the caller identified herself as Destiny, and said that she was with “The Colorado Springs Business Directory”. The local number, (719) 640-5467, forwards to Website Connection’s Arizona office. The company was asked if they would like to have free web advertising. It was reported that Destiny also stated that The Colorado Springs Business Directory had a close relationship with the BBB.

We contacted the owner of Website Connection, David Kaplan, and expressed our concern that they cannot misrepresent having a relationship with the BBB. He confirmed he understood our concerns about the possible misrepresentation.

We want companies to understand there could be an assumption that this company is calling on behalf of the BBB of Southern Colorado and we want to be sure that you know who you are dealing with.

The BBB Eye - How Safe Are We in Cyberspace?

6/30/2011

Posted on 6/30/2011 by
We all know that change is inevitable, but the speed with which technology is changing seems faster than the speed of light. So this month on The BBB Eye, we’re going to give you an update on what’s happening in this exciting new world.

When you are banking or shopping online do you ever wonder how safe it is? Carol Odell of your BBB learns from Richard Reynolds, a consultant, how the World Wide Web is like the Wild Wild West.

With the ever-increasing use of wireless networks it is important to consider the safety of your information. Do not use a public wireless network for financial transactions. Make sure to secure your home wireless network. Read the instructions that come with your router to set up your home network security correctly. Many times it is not your identity a hacker is looking for when accessing your home network; it could just be a way for them to conduct illegal activities that will then be traced back to your network.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

Hotel Scam Could Be Headed Our Way

6/28/2011

Posted on 6/28/2011 by
The BBB serving east Texas has alerted us of a scam that is plaguing local hotels and their guests, and while we haven’t received any local reports, we wanted to apprise you of the situation. Scammers are obtaining credit card information from hotel guests over the phone.

The calls are typically made in the middle of the night. The caller indicates they are a hotel employee, and the hotel computer system has crashed. In order to complete the hotel audit, they must have your credit card number. Many times, the caller also offers a discount on the room for the inconvenience. These callers are very convincing, and many hotel guests fall for this scam.

Whether the scam artist is actually a guest in the hotel or whether the calls are coming from outside the hotel and has obtained the direct number to each room has not yet been determined.

If you own or work at a hotel, please alert your hotel guests of this scam, and if you are a hotel guest, remember not to provide credit card information over the phone during your stay. If there is ever a problem with billing, the hotel staff will handle it at the front desk and not over the phone.

The BBB Eye - Apps for Your Smart Phone

6/27/2011

Posted on 6/27/2011 by
We all know that change is inevitable, but the speed with which technology is changing seems faster than the speed of light. So this month on The BBB Eye, we’re going to give you an update on what’s happening in this exciting new world.

There are thousands of applications that can be utilized to make your phone more useful or entertaining. Carol Odell of your BBB and Trevor Dierdorf from Amnet talk about the many Apps available for your smart phone.

A web browser usually comes with your smart phone and is used for web surfing with a URL and an App can be downloaded to take the user directly to a web site or an App can be a game or productivity tools. There are five major brands of smart phones including Google Android, Windows Phone 7, iPhone, BlackBerry and Nokia Symbian and each platform has Apps that are compatible with each platform’s specific hardware. Many Apps are free or very inexpensive and include music, sports, news and even a BBB App.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 6-26-2011

6/26/2011

Posted on 6/26/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Smart Phone Basics | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event 7-22-11 | eWomen Network Luncheon - Use CI to Help Grow Your Business | Start with http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | Do Not Call Me | Start with http://southerncolorado.bbb.org - News Center

BBB News | Your BBB Warns Roofers and Consumers: Materials Being Stolen | Start with http://southerncolorado.bbb.org - News Center

Your BBB is accepting donations for our silent/online auction | Start With http://southerncolorado.bbb.org/storage/95/documents/DonationForm2011.pdf

From BBB Accredited Businesses:
amnetinc New on the Amnet Blog: The New Future of Search - http://ht.ly/5lZIJ

CSUtilities Looking for a Line Specialist Troubleshooter (closes 6/30/11 @ 4PM Mountain) in Colorado Springs, CO http://bull.hn/l/2HQL/

BestwayDisposal If you would like to see what the Sky Sox Clean up crew is all about see this link http://bit.ly/jMQQxg

CSUtilities Re:Sources blog: Customer lends a helping hand - the feel good story for the day. http://t.co/tfuzIQM

infrontcolorado New post: New Top Level Domains Based on Brands, Politics, http://blog.infront.com/new-top-level-domains-based-on-brands-politics-and-more/

CHEFSCatalog New CHEFS Giveaway on Facebook--We are giving away 6 KitchenAid Design Series Stand Mixers--one each week! http://t.co/bZLAGKK

CSHBA HBA Issues & Events - Have You Looked At ReadyNewHomes.com l... http://conta.cc/iv7x0g

BenefitServices Supreme Court Declines to Review ADA Reasonable Accommodation Case http://fb.me/waIl9cku

KellerHomes Looking for something fun and educational for the whole family? Enjoy a free day at the FAC every third Tuesday. http://fb.me/UvLALHUl

IndyRecords Come to "Tech N9ne - Autograph Signing" Thursday, June 30 from 12:00 pm to 2:00 pm. The first of two signings!... http://fb.me/UHSKwEeP

amnetinc New on the Amnet Blog: Which type of Internet service should you get? http://ht.ly/5nYFW

CSUtilities Job: Senior Applications Developer (closes 6/29/11 @ 4PM Mountain) in Colorado Springs, CO http://bull.hn/l/2HP8/2

csindependent Indy's IMA ballot is live today. Vote on BEST LOCAL MUSIC http://t.co/qxd4nI4 winners featured 9/8 @ multi-stage concert @stargazersnews

CSBizJournal Were you recently hired, promoted or won an award? Tell us about it and get featured in our People on the Move (no cost) http://bit.ly/mjJq8Q

PPWFC News from the Youth Zone - July 2011 http://conta.cc/mAEjhf

JannaHoiberg Come to "ProfitCLUB" Friday, July 1 from 7:30 am to 9:30 am. Join us for ProfitCLUB Friday! We will discuss... http://fb.me/z9mr22s1

compassion Interested in writing for our blog? Joined our street team yet? http://cintl.us/21 We just released an assignment w/the details

JannaHoiberg ActionCOACH Business Coaching Events http://conta.cc/iu1Geb

BenefitServices My Employee said What on Facebook?! http://fb.me/PSlCub6p

ColeInformation Happy Friday! Confused by the Do Not Call Registry? Listen to James Angel w/ dialyourleads.com for insight: http://t.co/IApNrZa

SkySox Sky Sox Player of the Week: June 17th - June 23rd http://bit.ly/iRKKVE

VedaSalonSpa IT'S PARTY TIME! We are going to announce our winner of the Face of VEDA contest July 14, 2011. http://fb.me/12MK0BJ29

PPWFC EMERGENCY HOMEOWNERS LOAN PROGRAM - July 2011 http://conta.cc/kOOM2n

JannaHoiberg How to Craft a Raving Fan Strategy http://is.gd/O85JNu

GendronHomes Check out our new web site at www.gendronhomes.com. You may win a new gas grill. http://icont.ac/1wBC

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Your BBB Warns Roofers and Consumers: Materials Being Stolen

6/23/2011

Posted on 6/23/2011 by
Our office has been informed by one of our BBB Accredited Businesses, Aspen Roofing, that roofing supplies and materials are begin stolen from the homes of their customers after the materials have been ground dropped. During that past two weeks, materials including roofing vents and pipe boots have been stolen from homes in the Security, Briargate and Stetson Hills areas.

The alleged thieves have been telling homeowners they are from the roofing company, but do not identify themselves with any specific business. There is also concern that these individuals are using this as an excuse to gain access to the homes of the legitimate roofing companies’ customers.

It’s been reported that two white males – one with a beard – driving a blue truck have been seen at the sight of the crime.

KKTV News has also reported on this scam. Click here to read their full story.

Do Not Call Me says Carol

6/22/2011

Posted on 6/22/2011 by Carol Odell
Your BBB receives numerous calls from people saying, “Why are so many companies calling me? How did they get my name and number?” You gave it to them.

The person replies, “I did not.” Our customer service representative then asks the caller if he had signed up for a drawing recently. Many times the answer is, “yes.”

When a person signs up for a drawing he is giving the company permission to call him. Also, if the company then sells the name to other companies (and many times they do), those companies have permission to call you. Be careful who you give your name and phone number to.

If you pay for a magazine subscription, tell the magazine company to not share your information with other companies. If you don’t tell them not to, you will receive unwanted calls and mailings.

What about the Do Not Call Registry for cell phones? There is not a separate registry.

Here is the statement from the Federal Trade Commission that can be found on its website:

Federal regulations already prohibit most telemarketing targeted to cell
phones. The truth about cell phones and the Do Not Call Registry is:
The government is not releasing cell phone numbers to telemarketers.
There is no deadline for registering a cell phone number on the Do Not
Call Registry… There is only one Do Not Call Registry, operated by the
Federal Trade Commission, with information available at www.donotcall.gov
or (888) 382-1222. There is no separate registry for cell phones.

Telemarketers/sellers are required to search the registry once every 31 days and drop from their call lists the phone number of consumers who are registered.

You can register up to three phone numbers, including your cell phone. If you receive an unwanted call, tell them not to call back. If the telemarketer keeps calling back, file a complaint with the Do Not Call Registry through the FTC.

There is also a Colorado No-Call list. It’s good to be registered here, too. Go to www.coloradonocall.com to register.

Unfortunately, political campaign offices can still call. The only way to handle them is to have caller ID and not answer those calls. Charities can also call but not third-party telemarketers for the charities.

Remember, some companies will entice you with drawings for prizes --- then sell your name and number. Keep off those lists.

What other ways have companies tried to get your number?

The BBB Eye - Smart Phone Basics

6/20/2011

Posted on 6/20/2011 by
We all know that change is inevitable, but the speed with which technology is changing seems faster than the speed of light. So this month on The BBB Eye, we’re going to give you an update on what’s happening in this exciting new world.

A smart phone is essentially a mobile computer. Katie Carrol of your BBB chats with Kevin Butler from AT&T about the many applications available for smart phones.

A smart phone is so much more than a cell phone. You can certainly make phone calls with a smart phone but you can also send text messages, emails and surf the Internet. There are thousands of applications that can be utilized to make your phone more useful or entertaining.

There are many types of phones, operating systems, data plans and service speeds. Most smart phone providers will take the time to educate you about the features available on each phone and the most popular apps.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 6-19-2011

6/19/2011

Posted on 6/19/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Checking Out the iPad 2 | Start with http://southerncolorado.bbb.org/thebbbeye

Your BBB is accepting donations for our silent/online auction | Start With www.southerncolorado.bbb.org/storage/95/documents/DonationForm2011.pdf

Your BBB in the News | Beware of Saying Yes On the Telephone | www.kktv.com/morenews/headlines/Beware_of_Saying_Yes_On_the_Telephone_123764034.html

New Blog from BBB CEO | Gas Saving Devices Disappoint | Start with http://southerncolorado.bbb.org - News Center

June 2011 BBB Military Line Newsletter | www.tinyurl.com/June-2011-BBB-Military-Line

From BBB Accredited Businesses:
MarketTreasury I posted 40 photos on Facebook in the album "June 2011 Edition" http://fb.me/CMWc1BNM

MarketTreasury Here is our June Edition! Top names, even bigger discounts for you! http://fb.me/HhsWINNZ

DrKenGasper The two major culprits for the bacteria on your toothbrush are: the toilet and someone else's toothbrush. What to... http://fb.me/Pf6hnmj6

infrontcolorado Marketing a business online requires hard work... and a little creativity. Why Facebook isn't low hanging fruit: http://t.co/i9XM6uR

KellerHomes Summer Design Series: Leaving No Stone Unturned Why We Are Crazy About Cambria....Cambria is a quartz product use... http://bit.ly/lJETAj

CSHBA HBA Issues & Events - Parade Magazine Advertising deadline June 24! http://conta.cc/kqLskY

ComitoBuilding News from Comito Building and Design http://conta.cc/mIsMQw

CSUtilities We want to help you switch your old incandescent bulbs to energy saving CFLs for free. For information on how, visit http://t.co/z2ZK6zF

CareandShareFB we're so excited to have launched our new website today! Take a look! http://careandshare.org/

JannaHoiberg The Colorado Springs Gazette asked for my advice in an article they did about turning a hobby into a business... http://fb.me/XcPN4GmU

CenturaHealth Have a compliment or suggestion for a Centura Health facility? We would love to hear it! http://ow.ly/5e9IU

amnetinc It's Tech Tip Tuesday! New on the Amnet Blog: Popular Keyboard Shortcuts! http://ht.ly/5hQsB

kktv11news Jesse Kurtz Wins National Murrow Award For Inspiring Story of Double Amputee http://goo.gl/fb/gEBpE

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/iLlNdq

CSUtilities Re:Sources blog: Where's the love for National Electricity Day? Did you even know it was today? http://t.co/3eEXhXs

amnetinc New on the Amnet Blog: Attitude Matters! Find out why - http://ht.ly/5iAYy

Ent_CU Check out the latest EntTalk Blog post on "How to Save for one of our Biggest Expenses – our Kids!" http://bit.ly/l7j8n1

BenefitServices Do you look for answers on Twitter? http://fb.me/SAB9VvAx

rnrcoffeecafe Cool down with iced coffees. We'll show you how! http://rnrcoffeecafe.com/blog/?p=317

BenefitServices Don't forget to like us on FB!... http://t.co/oULRPJR

usahockey New podcast here w/ Senior Dir. of Hockey Devel. Kevin McLaughlin on Progressive Checking Skill Devel. Program passing: http://t.co/1OjWeGr

Ent_CU Now online - Ent's July and August free seminar & event schedule. Check it out at https://www.Ent.com/Seminars

CanonChamber 2011 Chamber E-Blast #29 - Ribbon Cuttings http://conta.cc/mbPhH9

CSUtilities Re:Sources blog: A nose for natural gas - the skunk's back in the bottle so to speak, so what caused it? http://t.co/hOl72II

TimberlineCOS We started adding some photos of our lighting projects. Check them out! http://ow.ly/5jIVk

usahockey Mark your calendars for the 5th annual Hockey Weekend Across America: Feb. 17-19, 2012! http://t.co/nzGefnV

amnetinc New on the Amnet blog: Uncommon ways to use video on your website: http://ht.ly/5kuMO

CSUtilities Asset Management Applications Lead (closes 6/28/11 @ 4PM Mountain) http://bull.hn/l/2HP4/5

Downtown80903 Come to "Rodeo Street Breakfast" Wednesday, June 22 from 6:00 am to 9:00 am. Prepared and served by Fort Carson... http://fb.me/120AW6ta7

SkySox Sky Sox Player of the Week: June 10th - 16th http://bit.ly/kHT9Nv

kktv11news New Roofing Scam Warning http://goo.gl/fb/fc12R

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Gas Saving Devices Disappoint says Carol

6/15/2011

Posted on 6/15/2011 by Carol Odell
Getting ready for that summer road trip? Have you looked at the budget and been taken back by the estimated gas costs for the trip?

Don’t look at devices to increase your gas mileage. Popular Mechanics and Consumer Reports have done tests and found the devices do not do what they claim.

Sid Kirchheimer, in his article More MPG, Please published in the June AARP Bulletin, says to go back to the basics and follow your owner’s manual to properly maintain your car and avoid those jackrabbit starts. Other common-sense tips are found at www.fueleconomy.gov.

Kirchheimer mentions the following gadgets that were tested and failed:

Fuel-line magnets. They are advertised to break up clumped fuel molecules --- except gasoline molecules don’t clump.
Engine ionizers. Clip these to spark plugs and increase combustion efficiency. Tests show increased combustion decreases powers --- and can “trigger an engine fire.”
Vortex generators. This gadget mixes fuel with air. The result is it reduces air flowing into the manifold, reducing power.
Vapor injectors. They claim to convert raw fuel to vapor outside the engine. Engine computers prevent this from happening.
Water injectors. This technology worked for emergency power in World War II planes, not in automobiles today.
Plug into a cigarette lighter devise. It is suppose to smooth out noise in electrical systems and increase mileage. No proof it will work.

All these devices listed and information about them came from Kirchheimer’s article. Read more of his article by going to www.aarp.org/bulletin. He could save you some money --- maybe $50 to $250.

Before you pack your bags and car, do the maintenance on the car and check the tires for wear and proper amount of air.

Have fun!

Have you seen any “too good to be true” fuel savers advertised?

The BBB Eye - Checking Out the iPad 2

6/12/2011

Posted on 6/12/2011 by
We all know that change is inevitable, but the speed with which technology is changing seems faster than the speed of light. So this month on The BBB Eye, we’re going to give you an update on what’s happening in this exciting new world.

Carol Odell of your BBB visits with Andrew Jahnae from Rain Technologies to discuss the iPad 2. The iPad has the largest market share and is widely considered the most advanced of the tablet computers.

The iPad is popular with individuals, corporations and schools. Some of the major differences moving from the iPad to the iPad 2 include a thinner tablet for less weight, a dual core processor for faster computing and the introduction of a camera for taking pictures, shooting videos and video conferencing.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 6-12-2011

6/12/2011

Posted on 6/12/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Advances in Personal Computing | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Businesses Only | The Insider June e-newsletter | Start with http://southerncolorado.bbb.org - click orange LOGIN button

New Blog from BBB CEO | Terror Out of the Sky | Start with http://southerncolorado.bbb.org - News Center

BBB Event 6-16-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 6-16-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 6-17-11 | eWomen Network - register before price increase | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 2-12-11 | Women's Resource Agency | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
DrKenGasper Happy Father's Day - June News From Aesthetic Dentistry by Design... http://conta.cc/mIxW6x

ppymca The Y is looking volunteers for Sailin’ Shoes! June 18 6am-9am. Help with water tables, registration, packet pick-up and more. Call (719) 329-7223.

LibertyToyotaCS Win a FREE CAR DETAIL! Click on the Photo Contest Tab on our Facebook for information on how to enter! http://on.fb.me/l6KMOn

BenefitServices Update on PPACA’s Temporary High-risk Pool, the Pre-existing Condition Insurance Plan http://fb.me/Mtd6TYGy

usahockey Join USAHockey & the @NHL for nationwide Try Hockey For Free Day on Nov. 5! Sign up to host a free hockey clinic: http://bit.ly/lVSzm3

URTaxlady Small companies get additional time for reporting benefits, read more at http://urtaxlady.wordpress.com

mccloskeymotors Hello friends! Please like our pages here ---> http://www.facebook.com/BigJoeAuto and http://www.facebook.com/McCloskeySuzuki - Thanks!

CSBizJournal Workforce Center expanding into Fountain - The Pikes Peak Workforce Center will open a satellite office in ... http://ow.ly/1d6vIL

Ent_CU Wow! We had more than 2,500 downloads of the new Ent Deposit App in May! Are you one of them? Get the free app here: http://Ent.com/EntDeposit

IndyRecords Want to win free tickets to the PHAROAHE MONCH show on 6/16 from Independent Records & Video? Just email your name... http://fb.me/Sg3IdueU

JannaHoiberg ActionCOACH Business Coaching Events http://conta.cc/lsR6xC

URTaxlady Add tax savings to your summer plans find out how at http://urtaxlady.wordpress.com/

loafnjug Attending the 2011 US Women's Open July 4-10 with your fam? Pick up a complimentary kid ticket at a Southern Colorado loaf n jug!

CSUtilities SmartHome (June '11) - e-News from Colorado Springs Utilities ... http://conta.cc/j73dy4

Pinnacol Keep inexperienced teenage workers safe on the job this summer http://bit.ly/j0kuVx via Pinnacol Blog

csindependent New Blog Post: Utilities offers a bright idea - There's not much free in this world any more, so this is a deal you ... http://ow.ly/1d7NMj

amnetinc Check out the latest from the Amnet Blog: Upgrading to Windows 7 - http://ht.ly/5dmFW

URTaxlady Saying "I do" can be expensive read the statistics at http://urtaxlady.wordpress.com/

TimberlineCOS Before and After photos of a job we just finished up. Let us know what you think! http://ow.ly/5dspC

FineArtsCenter Today the BSM blog visits the Colorado Springs Fine Arts Center! http://go.usa.gov/Dtk

Downtown80903 Come to "FREE SUMMER CONCERTS: Burn the Maps" Saturday, June 18 from 5:30 am to 8:30 am. http://fb.me/SfmH79J8

CenturaHealth Be sure and check out our online resource center. Videos, health tips, recipes and much, much more. http://ow.ly/5b0Vq

CSUtilities Re:Sources Blog: High-quality H2O - the kind that would make Bobby Boucher proud. http://bit.ly/myAtUp

CSHBA Updates from the HBA http://conta.cc/ik5rVu

MinutemanPress_ Printing is necessary in business, but you can save money when doing it. Learn the top 10 ways here: http://tinyurl.com/3o6oq83

amnetinc New on the Amnet Blog: The Internet is Changing. What you need to know about IPv6 - http://ht.ly/5e4ot

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/iwICNK

csgazette Blue Star Recyclers' Morris named Springs Small Business Person of Year http://ubin.cc/ikMsze

usahockey John Gibson accepts Goalie of the Year Award presented by @BauerHockey http://yfrog.com/h756qig View all award winners: http://bit.ly/l1hEtB

heubergermotors Like us on Facebook and you could win 2 tix to the 2011 Womens Open! Ends 6/30. Good for 7/9 VIP http://twitpic.com/599i74

CheyenneMtnZoo Zoo Members! Don't miss our Member Appreciation Night @cheyennemtnzoo - Thursday, June 16, 2011 from 5:30pm to 8:30pm.

ASPENP0INTE Full video from the flash mob last night at Sky Sox stadium: http://bit.ly/kqsacq Please share!

CSUtilities Re:Sources Blog: A proud employee - don't throw the baby out with the bathwater. http://t.co/POZFHxp

BenefitServices The benefits of being surrounded by people you trust - http://t.co/4xI7HoU

SkySox Sky Sox Player of the Week: June 3rd - June 9th http://bit.ly/lVhIiH

obrienscarpet1 Would you like to win 4 Sky Sox tickets? Tell me who your favorite automotive repair shop is and why. A comment... http://fb.me/tzZtlXov

mccloskeymotors THE MONSTER IS COMING! Meet Hill Climb King Nobihiru "Monster" Tajima at McCloskey Suzuki during the week before... http://fb.me/RshWaGyU

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

What’s in it for me? Why should I join the Better Business Bureau?

6/9/2011

Posted on 6/9/2011 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Continental breakfast is provided so early reservations are very much appreciated. Thank you to our sponsor Pennica Financial Group.

Date:
Thursday, June 16, 2011

Time:
8:00 a.m. - 9:00 a.m.

Location:
Better Business Bureau - Colorado Springs office
25 North Wahsatch Avenue, cross street is Kiowa

Tickets:
Free

RSVP:
Please click here to register online. Go to www.blacktie-colorado.com/rsvp and enter event code: benefits616.

For BBB Accredited Businesses who would like to customize their free ShopMyBBB.com webpage, we hold an editing class following the benefits event from 9:15 a.m. - 10:15 a.m.

Click here for flyer.

Terror Out of the Sky says Carol

6/8/2011

Posted on 6/8/2011 by Carol Odell
Six Miles of Terror! That was the headline of the Joplin Globe a week after the infamous tornado twisted and ripped through Joplin on May 22, 2011.

On May 28th my husband Marshall and I arrived in Neosho, Missouri which is a 15-minute drive from Joplin. It was a trip that was already planned to check on my 93-year-old dad. Naturally, people were reeling from the Joplin disaster and needed to talk.

We heard sad stories such as the young man who was sucked up through the Hummer moon roof by the tornado a few hours after graduating from high school. His body was found a few days later. Children were pulled from their parent’s arms. A store manager was killed saving the lives of his employees. The stories of tragedy go on and on.

As always, our countrymen rose to the occasion. More than 2,500 registered volunteers began working in the field amidst all the rubble that looked like a war-torn battlefield. They worked among piles of sticks, shattered glass, mangled cars and other debris strewn about where 6,000 homes and 300 businesses once stood.

The donations of money, water and other necessities started pouring in. Dillon’s grocery store chain donated $250,000 to Ozark Food Harvest and a dollar for dollar matching contribution to American Red Cross’ tornado relief efforts.

The church my Dad attends has a congregation of about 350 people. The Sunday after the tornado they took up a collection for Joplin that totaled more than $48,000.

Generosity was everywhere. Is there any other country as generous as the United States? I doubt it. We help each other out regardless of where the catastrophic incident occurs.

This is a time to reflect on the good in our country; how giving we can be. Too often the media inundates us with the bad events happening. There are a lot of great events happening that never get told.

It is also the time to be appreciative of what we have. When our day doesn’t go perfectly, “don’t sweat the small stuff.” Shake it off, take the high road. Think about the people in Joplin who have nothing left. They search among the rubble hoping to find a few things that they can salvage.

A family that moved from Joplin after the storm in a house close to Dad’s said they went back looking for their cat. On the second try, the cat came crawling out from the debris.

Hurray, for our generous citizens, our freedom and the abundance of things we have.

You can donate to the Joplin Tornado First Response Fund by sending a check to the Community Foundation of the Ozarks at PO Box 8960, Springfield, MO 65801.

The BBB Eye - Advances in Personal Computing

6/5/2011

Posted on 6/5/2011 by
We all know that change is inevitable, but the speed with which technology is changing seems faster than the speed of light. So this month on The BBB Eye, we’re going to give you an update on what’s happening in this exciting new world.

Personal computing has been available in the United States for approximately 30 years. Katie Carrol of your BBB sits down with Shaun Moreland from Navakai, an IT services company, to discuss advances in personal computing.

Early personal computing was very basic functions and word processing. Personal computing now is more sophisticated; applications have come a long way. An application is a program, a piece of software loaded on a computer that the computer executes so you can do productive tasks or what you want to do.

Cloud computing frequently has different definitions; it essentially means that your applications such as accounting software or games reside on the Internet instead of your business hardware or personal computer. The Internet is literally a series of data connections between millions of locations.

Data centers are usually hosts of cloud applications. Data centers are environmentally controlled with power, cooling and a large degree of security. The benefits of cloud computing include data security, decreased capital costs and access from mobile locations. The proliferation of smart phones will soon change personal computing even more.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

BBB Warns Vacationers that Travel Club Membership Doesn’t Always Pay: Would-be travelers are spending thousands of dollars to take advantage of travel deals that didn’t exist.

6/4/2011

Posted on 6/4/2011 by

May 1, 2008 -Arlington, VA – With the cost of travel skyrocketing, consumers are increasingly susceptible to fraudulent offers for special deals on vacations, and Better Business Bureau (BBB) is warning vacationers to be wary of joining “travel clubs.” Complaints to BBB show that many travel clubs promise huge discounts on hotels, airfare, and cruises but fail to deliver for members despite the high cost of joining.

“Along with increasing energy costs, the overall cost of travel is expected to go through the roof and many consumers are looking for ways to get affordable deals on flights and vacations,” said Steve Cox, BBB Spokesperson. “Unfortunately, many vacationers are being seduced by slick presentations and empty promises from high-pressure salesmen claiming that joining a travel club will let them in on great deals that ultimately don’t materialize.”

In the first quarter of 2008 alone, consumers filed nearly 350 complaints with BBB against travel clubs in the U.S. Thousands of complaints have been filed with BBB about travel clubs in the last three years and all tell a similar story of being lured—either in person, over the phone or through the mail—to a high-pressure sales presentation with the promise of receiving free airline tickets, gas cards, or tickets to shows. During the presentation, consumers are told they would be able to take advantage of remarkable deals on airfare and vacations if they joined the travel club for a membership fee of as much as $8,000.

Complaints to BBB reveal a pattern of problems with booking travel arrangements and evidence that the “deals” offered by travel clubs were no better—and often worse—than what customers found on their own. Complainants also state that sales presentations were extremely misleading and many felt they were “tricked” into giving up their right to cancel contracts.

Other organizations in addition to BBB have shown concern over the number of complaints for travel clubs. Nearly a dozen state Attorneys General [WA, FL, MO, TX, IN, WI, OR, MD, NH, OH, KY] have held investigations into travel clubs and the Florida Consumer Services Division recently warned consumers that the number of complaints against travel clubs was on the rise after receiving 298 complaints about travel clubs in 2007—almost triple the 106 filings the previous year.

From reports and complaints filed with BBB, following are examples of travel clubs where membership doesn’t pay:

Travel clubs are extremely prevalent in popular tourist destinations such as Branson, MO. In 2007, BBB serving Southwest Missouri received nearly 200 complaints about 18 travel clubs operating in their area. One company, Travel More Now, lures tourists to their sales presentation with offers of free show tickets. At the presentation, the company claims they can set people up as travel agents allowing them to take advantage of hidden travel deals for a membership fee upwards of $8,000. Complainants felt extremely misled by the sales pitches and many were shocked to learn that they had given up their right to rescind their membership within the promised 3-day window by simply accepting a gift certificate to Red Lobster (Red Lobster is not affiliated with Travel More Now).

BBB serving Tucson reports that Arizona residents have received suspicious cards in the mail claiming they’ve won two roundtrip tickets to anywhere in the U.S. and need to call a phone number to receive their prize. Consumers were led to believe the cards were from Southwest Airlines because the company logo was prominently displayed; the cards were actually from Show Me Destinations and not at all affiliated with Southwest Airlines. Complainants state that they were required to attend a sales pitch where they were told that for between $3,000 and $6,000 they could purchase software that would allow them to access special travel deals. Complainants who purchased the software felt that the salespeople misrepresented the availability of vacations and had difficulty getting refunds. The free trip, offered as an inducement to attend the sales presentation, was also difficult or impossible to redeem. Consumers often were not refunded “good faith” cash deposits required to schedule the “free” trip.

BBB serving Central Florida has several travel clubs operating in their area including Advantage Travel LC, also doing business as Great Escapes, which has received 110 complaints from consumers in 14 states. Over the phone and through mail solicitations, Advantage Travel lures people to their sales presentations with offers for “free” gas cards or vacations. Complaints reveal that consumers must jump through so many hoops it is almost impossible to receive the “free” prizes. Complainants who signed up paid a membership fee ranging from $1,000 to $7,000 and eventually found that the sales staff misrepresented vacation availability and the amount customers would save on travel. Despite a guarantee that members would save money through the club, many complainants state that they consistently found better deals on their own elsewhere.

“Vacation clubs, special travel agent training and bargain-finder software, often aren’t good deals because initial costs are rarely recouped by any future savings on travel costs since the bargains and special deals don’t really exist as portrayed in the sales pitches.” added Cox. “Consumers need to be very wary of travel club offers and research the companies extensively before committing any money or giving out credit card or bank account information.”

Travel Clubs are a “suspect industry” with BBB due to a high level of misrepresentation and dissatisfied customers, but there are a number of reputable travel clubs operating in the U.S. Before signing up with a travel club, vacationers should do their research and check the company’s Reliability Report with BBB first at www.bbb.org to make sure that it is trustworthy.

Reporters and journalists may contact Alison Preszler, CBBB’s Media Relations Specialist or call 703-247-9376 to request an interview or additional information.

About BBB (www.us.bbb.org)
BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 126 BBBs serve communities across the U.S. and Canada, evaluating and monitoring nearly 4 million local and national businesses and charities. Please visit www.us.bbb.org for more information about BBB.

Going for the Green Foundation Classic Golf Tournament

6/4/2011

Posted on 6/4/2011 by
The Better Business Bureau of Southern Colorado Foundation and the Air Academy Federal Credit Union Foundation hosted their annual "Going for the Green" Golf Classic. Friday, June 12, 2009.

The first place team was the infamous Colorado Springs Business Journal golfers. Second place was Security Service Federal Credit Union and third place was the Greater Colorado Springs Chamber of Commerce.

Terry Ortega won the ladies' longest drive contest. The men's longest drive was by Curt Borland, Robert Jones got closest to the pin and longest putt was Steve Byer.

The bear spotted on the course left all golfers intact so "it was a good day."

All money raised will be used to support the educational missions of both foundations.

Thank you to our sponsors.

The Week in Tweets -- 6-5-2011

6/4/2011

Posted on 6/4/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How Nutrition Can Affect Your Mental Health | Start with http://southerncolorado.bbb.org/thebbbeye

New Blog from BBB CEO | Vehicle Service Contract Scams | Start with http://southerncolorado.bbb.org - News Center

Your BBB launched new BBB Business Reviews today | Check Out a Business | Start with http://southerncolorado.bbb.org/Find-Business-Reviews

BBB Event 6-10-11 | Buzz with the Bs - The Housing Market: What you need to know! | http://southerncolorado.bbb.org - Calendar of Events

BBB Event 6-9-11 | 2011 Small Business Day Workshop & Awards Luncheon | Start with http://southerncolorado.bbb.org - Calendar of Events

From BBB Accredited Businesses:
MemorialCOS Do you know Memorial Hospital was named after fallen WW2 vets when the city bought it back in 1943? http://bit.ly/mvKCPT

csgazette The final clue for the Peak Vista Breakfast of Champions keynote speaker comes from USA Wrestling's Rich Bender: http://ow.ly/564O5

CSUtilities Hiking Palmer Park? Lazy Land access road closed weekdays June 1 - Aug 8 as we make wastewater system improvements. http://bit.ly/ktco9h

usahockey Check out this @USAHMagazine podcast on the "Difference Between Body Contact & Body Checking" http://bit.ly/l7glRK

BenefitServices Professional wellness is about promoting a healthy work environment, building relationships among employees, and... http://fb.me/BJTwPv5n

MrRooterSoCo Time is running out for Mr. Rooter Plumbing’s Bathroom Makeover Sweepstakes. Don’t forget to enter at http://www.MrRooter.com

BiggsKofford How can you prepare to exit your business? http://tinyurl.com/3remnnu

Ent_CU Ent is currently hiring for several positions. Review our openings here: http://bit.ly/j7SRXs

GOALACADEMY Blogs are finally live! Check it out! http://www.goalac.org/teacher/?p=105 Pagosa Springs here we come!

csgazette A message from this year's Peak Vista Breakfast of Champion keynote speaker. http://ow.ly/57797

MarketTreasury Wanna a good cry, a belly laugh or a thought provoking moment...FOLLOW our blog! http://fb.me/OhCL25rZ

ppld Our Summer Reading Programs for children and teens starts today! You can register now. https://ppld.readingrecord.org/

ChampionWindows Today we are excited to announce the Close the Window on Hunger campaign. From the Champion Blog - http://bit.ly/ji66SD

KRDONC13 Want to win a $15K kitchen makeover? YES, Please! Enter to win HUGE here... introducing Lucky13 http://bit.ly/kF159S

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/j64gPC

PPWFC Job Readiness Workshops - June 2011 http://conta.cc/mx1gRB

BenefitServices 6 ways to be a more efficient e-mailer - BBB TrustBrief http://fb.me/HpRGzI5b

ShelfGenieCoSp June Newsletter from ShelfGenie http://conta.cc/iwPNPb

CSUtilities Re:Sources Blog: 100 Days of summer - some helpful energy & water efficiency tips http://bit.ly/l84zgr

SkySox Sky Sox Player of the Month http://bit.ly/kdxsv6

CanonChamber 2011 Chamber E-Blast #26 - Wow...BBQ...Poker...Ice Cream and... http://conta.cc/msOnEk

amnetinc New on the Amnet Blog: A Guide to NFC Mobile (mobile payments) - http://ht.ly/58R8C

usahockey USAHockey's Annual Congress takes place June 8-11 in Colorado Springs. Check out the 2011 annual reports here: http://bit.ly/lTQXyN

URTaxlady Reminder: Second estimated tax payment is due June 15 Visit http://urtaxlady.wordpress.com/

Ent_CU Traveling this summer? Check out Ent's latest blog for tips on keeping your money safe when you hit the road: http://bit.ly/mSAttC

BiggsKofford Join us for this event! http://lnkd.in/64J57F

rnrcoffeecafe Come to "Annual Ice Cream Social" Saturday, June 11 from 10:00 am to 3:00 pm. It's that time of year again! Our... http://fb.me/YyaL7JD1

CSSBDC ONE WEEK LEFT! Small Business Day is June 9th, Featuring Sherron Watkins, Enron Whistleblower: http://conta.cc/it6RRZ

KellerHomes To Plant or Not to Plant, That is the Question: Gardening in Colorado can be challenging. The average elevation ... http://bit.ly/kCM9zn

KylahEdgin Don't forget to get entered for the G.C.! So many easy ways to get entered. (Click link for details) Welcome to... http://fb.me/VHhKERGG

csindependent New Blog Post: Summer lecture series at the FAC - Back in 2009, we spoke with Denver artist Monica Petty Aiello, who... http://ow.ly/1d2bdQ

obrienscarpet1 Next weeks give a ways: 4 Sky Sox tickets with parking pass, One Large Cheese Pizza with one topping from Louie's... http://fb.me/12Ymcp0o7

KellerHomes Come enjoy a fun and relaxing evening listening to our 3rd Annual Jazz In The Park. Wednesday, June 8 at 6:00pm ... http://fb.me/SiNYvBfO

SkySox Sky Sox Month In Review: May http://bit.ly/kuqGuK

SkySox Sky Sox Player of the Week: May 27th - June 2nd http://bit.ly/jtpt6W

usahockey Did you see who won USAHockey's 2011 Annual Congress awards? Check out College, Women's & Jr Player of the Year + more http://bit.ly/9n6k16

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Buzz With the Bs - The Current Housing Market: What you need to know!

6/3/2011

Posted on 6/3/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet Sandie Guenther of Cherry Creek Mortgage Co. She‘ll discuss the status of the current housing market, recent changes in FHA and conventional financing markets, refinance and purchasing trends, and other information relevant to homebuyers.

The Current Housing Market: What you need to know!

Speaker: Sandie Guenther, Cherry Creek Mortgage

Recent changes in FHA and conventional financing markets
Refinance and purchase trends
Making sense of mortgage insurance
Should buyers wait for the market to “hit bottom?”
What buyers should plan to have for a down payment

Vehicle Service Contract Scams says Carol

6/1/2011

Posted on 6/1/2011 by Carol Odell
A national scam practiced by some in the vehicle service contract industry has bilked millions of dollars out of consumers. The consumers think they are getting a warranty sanctioned by the auto manufacturer. What most of them got was a worthless piece of paper.

The BBB in St. Louis undertook a study of the industry because of the large number of complaints filed with that BBB. The study included a survey of 660 complainants across the country.

The study pointed out that the multi-tiered industry --- sellers, providers, administrators, insurers and financing entities --- cause confusion among consumers. It notes that 64% of respondents to the survey said they did not know the name of the provider of the contract who was responsible for paying claims and 16% thought the provider was the insuring company.

The survey revealed that 92% of respondents felt that the company’s selling tactics were misleading or otherwise improper. While telephone calls accounted for 28% of the first contact with the company, a like number of consumers said they called a company because of TV or radio advertising. Thirty-one percent said they responded to a mail solicitation.

Once a contract was accepted and payments begun or completed, 93% of consumers surveyed said the companies refused to allow claims that they thought were covered by the contract. The average amount consumers spent for those “uncovered” repairs was $1,480, the study notes.

Tips to consider before buying these types of warranties are:

Read the contract carefully. Know what is covered and not covered and under what conditions. If the seller won’t provide a contract, don’t buy it.
Do the arithmetic. The cost of a contract can be more than the car’s value.
Ask the seller the names and locations of the providers, administrators and insurers. Ask how claims are processed.
Check all companies involved in the contract with the BBB at www.bbb.org.

The BBB in St. Louis’s thorough study is a good message to all about this industry.

Have you had any experience good or bad with a vehicle service contract?

The BBB Eye - How Nutrition Can Affect Your Mental Health

5/30/2011

Posted on 5/30/2011 by
May is National Mental Health Month, so this month on The BBB Eye we have decided to explore some of the issues that significantly impact this area of our lives.

Are you feeling off your game? Have you considered that it may be related to what you are or are not eating? Carol Odell of your BBB learns from Judy Lilly, a certified nutritionist, how nutrition affects your mental health. Our mental health can be affected by low blood sugar, eating foods we are allergic to or not eating breakfast. It is important to eat within an hour of waking because our brain needs amino acids and blood sugar to function well. We can plan our snacks and meals to optimize our mental health.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 5-29-2011

5/28/2011

Posted on 5/28/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Improving Your Mental Health Through Exercise | Start with http://southerncolorado.bbb.org/thebbbeye

6-17-11 | eWomen Network Lunch - Learning the Net = Earning on the Net | Start with http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | A Quick Response | Start with http://southerncolorado.bbb.org - News Center

BBB News | Murder in Buffalo Chip | Start with http://southerncolorado.bbb.org - News Center

INSIGHTS Radio 1-29-11 | BBB Mediation and Arbitration | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

INSIGHTS Radio 2-5-11 | CS Fine Arts Center | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
csgazette Have you guessed who the is speaker for this year's Peak Vista Breakfast of Champions? If not, here's today's clue: http://ow.ly/50fq5

csgazette Gazette Sports Editor Jim O'Connell gives today's clue for the Peak Vista Breakfast of Champions Keynote Speaker. http://ow.ly/50Kc5

infrontcolorado New post: How to Blog for SEO: Part 3 http://blog.infront.com/how-to-blog-for-seo-part-3/

JannaHoiberg Will we see you at the 2011 Springs Business Expo? We have our booth and look forward to joining more than 200 local... http://fb.me/NVREgpv9

BenefitServices BBB partners with DOT to spread the word about the need for employers to adopt safe-driving policies http://fb.me/KmfZdVKw

Downtown80903 Come to "Free Summer Concerts" Saturday, June 4 at 5:30 pm until Saturday, August 6 at 8:30 pm. http://fb.me/ZXBQZIqJ

airport_auto Check out the latest customer review for Airport Automotive: http://bit.ly/hAsIQp

kktv11news Beware of Job Scam on craigslist http://goo.gl/fb/IdbDQ

Spencersgardens News from Spencer's Lawn and Garden Center http://conta.cc/mQt9I4

CMRCOS Cheyenne Mountain Resort was the focus of a piece called "Refuge in the Rockies" from Prevue http://fb.me/RP07Mksr

CSUtilities Job: Senior Electric Distribution Planning Engineer (closes June 10 at 4PM) in Colorado Springs, CO http://bull.hn/l/121Z/2

ComitoBuilding What Our Clients Are Saying... http://fb.me/11DFZAIZv

Pinnacol Are more people committing fraud because of the bad economy? Pinnacol's Mark Johnson breaks it down http://bit.ly/j0kuVx

usahockey Podcast: Incorporating checking skills into USAHockey's Coaching Education Program curriculum: http://bit.ly/jT2a8H

csgazette Here's today's clue for the Peak Vista Breakfast of Champions Keynote Speaker. http://ow.ly/1tadHS

URTaxlady Be Careful when Claiming part of your home as Business use! Read all the details at http://urtaxlady.wordpress.com/

IndyRecords We're giving away an autographed vinyl copy of the new Amon Tobin album "Isam", out today! To enter, e-mail us at... http://fb.me/Rzg2KIOa

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/mI2VBz

MrRooterSoCo Toilet clogs are no fun, but Mr. Rooter's new Facebook game is! Try your luck at http://www.facebook.com/mrrootercorporation

rnrcoffeecafe FINALLY! Our menu is online in downloadable format! It's linked right off our main homepage. http://rnrcoffeecafe.com

CareandShareFB we are so excited for the upcoming Taste of the Springs! We are excited to have a few new vendors, Art and Style... http://fb.me/RH1N0b4b

CSUtilities Re:Sources blog: Top 10 landscaping movies - yes, it includes Edward Scissorhands! http://bit.ly/jV2yLE

csgazette Mayor Elect Steve Bach with today's clue for the keynote speaker for the Peak Vista Breakfast of Champions. http://ow.ly/52XjO

csworldarena Enter to win Circus tickets from Pikes Peak Parent! http://ow.ly/52YO7

CSUtilities Are you a good fit for this job? Project Engineer-Power Generation in Colorado Springs, CO http://bull.hn/l/1PFR/6

PPRedCross If you want to become a local Red Cross volunteer we would love to help you get started! http://pparc.org

csgazette Here is today's clue for the Peak Vista Breakfast of Champions Keynote Speaker from El Pomar Chairman and CEO Bill Hybl: http://ow.ly/53zAI

PPWFC Volunteers Needed - June 2011 http://conta.cc/mE9TKA

amnetinc New on the Amnet Blog: 4 Tech Terms Everyone Should Know http://ht.ly/53Lnp

Ent_CU Check out Ent’s latest podcast on Credit Construction – all you need to know about credit scores and more! http://ow.ly/53161

VisitCOS We've launched our free App, it's a fantastic resource for discovering the area! http://bit.ly/lyfvgD

Spencersgardens Register for Spencer's Build a Pond Day http://conta.cc/k2vaaY

ppld Mexican Institute of Sound kicks off World Music Series 2011 on June 6 at CC's Armstrong Quad. http://tinyurl.com/3pvjqa4

infrontcolorado New post: Adding A "Lightbox" to your web page. http://blog.infront.com/adding-a-lightbox-to-your-web-page/

CSUtilities Hiring a Treatment Specialist/Operator Sr./Operator (closes May 31 at 4PM) in Colorado Springs, CO http://bull.hn/l/1PFY/3

kktv11news Police: Trio Posing As Carpet Cleaners Could Be Casing Homes http://goo.gl/fb/8o4KX

obrienscarpet1 Next weeks items: 4 box Seat tickets to Sky Sox, a $25 GC to Black-eyed Pea Colorado and a $25 GC to Cookies by... http://fb.me/ZX72JtZa

novusglasscs BE CAR CARE AWARE event on June 11 will be held at Automotive Repair Specialists, 2150 Victor Place, CO Springs, CO 80915. (719) 591-4900

csgazette Here's today's clue for the keynote speaker at this year's Peak Vista Breakfast of Champions: http://ow.ly/55qI3

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Murder in Buffalo Chip

5/26/2011

Posted on 5/26/2011 by
A “Killing” good time was had by all at your BBB’s annual BBB Accredited Business appreciation party. Strategic Financial Partners opened their offices for this murder mystery facilitated by Red Herring Productions. Personalized certificates were given to long-time BBB Accredited Businesses, some who have been with your BBB for 30 years! Hors d’oeuvres were provided compliments of Blue Sage Catering and Cheers Liquor Mart provided beverages.

Diane Garvey of Handyman Matters guessed the culprit in the 1988 “Murder in Buffalo Chip.” Diane put together all the clues given by the Red Herring performers to determine that church lady Mary Kate McCleod was the one who pulled the trigger on Brit Dawson, an unscrupulous railroad detective.

Diane (on left) solved our mystery.

A Quick Response says Carol

5/25/2011

Posted on 5/25/2011 by Carol Odell
What comes from Japan and looks like some kind of an eye test or possibly a quilt pattern? It’s a QR code. That’s short for Quick Response.

A QR code can be read quickly by your cell phone. Think of a barcode that can store much more data than you can imagine. Scan the code with your smart phone to read the data. Simply download an app for free that reads QRs.

You will see QRs in more and more advertisements. A company can use a QR to show you such information as directions to their business, direct you to their BBB Company Report (also known as BBB Business Review), or show you a URL that you can click to receive a coupon. The QR can be placed on shirts, hats, mugs, ties or other products.

You can even put a QR on your business card with a link in the QR that takes the recipient directly to your website. Or add a QR that contains your contact information making it easy to add that info to a cell phone.

Marc Lyne in his column What Is a QR Code and Why Do You Need One? advises adding the QR to any advertising, flyers, posters, invites, TV ads etc. containing:

Product details
Contact details
Offer details
Event details
Competition details
A coupon
Twitter, Facebook, MySpace IDs
A link to your YouTube video

You can find his article at www.searchengineland.com/what-is-a-qr-code-and-why-do-you-need-one-27588. Pretty impressive that he wrote this article in 2009.

Marc also states that when you add the QR to your website, “the search engines will see that your pages have changed, and that you are updating pages.” That’s a good thing for your SEO.

How do you generate your own QR code for free? Here’s one of many sites that allow you to do that --- www.qrstuff.com.

QR is one more tool to help you connect with your customers. Check it out.

How are you using QR codes for your business?

The BBB Eye - Improving Your Mental Health Through Exercise

5/23/2011

Posted on 5/23/2011 by
May is National Mental Health Month, so this month on The BBB Eye we have decided to explore some of the issues that significantly impact this area of our lives.

Katie Carrol of your BBB chats with Suellen McAndrews, a fitness expert, about the benefits of life-long exercise. There are many forms of exercise such as tai-chi, yoga and dance that are beneficial to your mental health. Exercise that works your major muscles helps the delivery of oxygen to your brain. Exercise can also help keep your brain from atrophying as you age.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 5-22-2011

5/21/2011

Posted on 5/21/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How Sleep Disorders Can Affect Mental Health | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Business Appreciation Event 5-24-11 - Your BBB says Thank You! | http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | Sign Up for CO Secretary of State Email Notifications | Start with http://southerncolorado.bbb.org - News Center

BBB News | Enron Whistleblower Sherron Watkins to Speak about Business Ethics | Start with http://southerncolorado.bbb.org - News Center

INSIGHTS Radio 1-22-11 | Women and Heart Disease | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
BenefitServices Obama administration seeks input on the health care provision - BBB TrustBrief http://fb.me/tcdgIq09

LibertyToyotaCS On a job hunt? Larry H. Miller Liberty Toyota is looking for sales professionals. You get GREAT benefits! http://bit.ly/mP31KP

URTaxlady Haven't filed an Income Tax Return? What to do... read more at http://urtaxlady.wordpress.com/

premierback Keeping blood pressure and blood lipids (fats) under control are one of the best health “ensurance” policies you... http://fb.me/wRoWKuwZ

premierback Sitting is Killing You http://hub.am/lujl7X

BenefitServices May 2011: HR and Benefits Update | BENEFIT SERVICES GROUP http://fb.me/12bBxn1J3

CSUtilities Re:Sources blog: Avoiding the third water tier - some tips to help you water your landscape efficiently. http://bit.ly/iYOSWY

CSUtilities Now Hiring: Principal Operations Analyst-Energy Supply (closes May 26 at 4PM) in Colorado Springs, CO http://bull.hn/l/1SR1/4

amnetinc New on the Amnet Blog: Getting organized with Outlook: http://ht.ly/4WTsI

CanonChamber 2011 Chamber E-Blast #24 http://conta.cc/mzbTHi

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/jR9VyG

CSBizJournal Marcella Hurley, the new director of the Colorado Springs Small Business Development Center http://bit.ly/bvACOu

JannaHoiberg Come to "GrowthCLUB" Thursday, June 23 from 8:00 am to 4:00 pm. GrowthCLUB 90-day Planning Creates Massive Results... http://fb.me/VkQ8OUnt

JannaHoiberg News from ActionCOACH Business Coaching http://conta.cc/lx2sFG

Ent_CU Check out our latest blog from our Chief Lending Officer. Is refinancing your home always the smartest decision? Read: http://bit.ly/lFSMmP

Ent_CU Ent’s locator app is now available for Android phones, too! Find locations and ATMs near you. Download it for free: http://bit.ly/iCuKNw

URTaxlady Federal Tax-Free Retirement fund find our what you need to know at http://urtaxlady.wordpress.com/

CanonChamber 2011 Chamber E-Blast #25 - Busy Weekend http://conta.cc/iwCwoS

CSUtilities Planning any digging in your yard over Memorial Day weekend? Call 811 & allow 3 days to have underground lines marked.

csindependent Start making your summer fun plans now with the csindependent Summer Guide 2011 http://bit.ly/iohXmI

compassion Do you subscribe to our chapel podcast? http://cintl.us/5h

BenefitServices CMS Incorporates PPACA Changes in Final Regulations and Announces Part D Benefit Parameters http://fb.me/BvFarE10

fosterelectric1 Foster Electric Corporation News http://conta.cc/l0uIjx

GayLesbianFund Our friends at Leadership Pikes Peak are accepting applications for 2011-12 program; deadline is June 1! Good luck! http://bit.ly/lN1mta

BenefitServices How to find spare minutes in your busy schedule - BBB TrustBrief http://fb.me/VHjWeBYO

obrienscarpet1 Next weeks prize items will be 4 Sky Sox Tickets with parking pass, a $25 GC to Black-eyed Pea Colorado and a 15... http://fb.me/WzY1ZdEa

PPRedCross It's our birthday! American Red Cross was founded by Clara Barton May 21, 1881 anyone have 130 candles I can borrow?

csgazette Have you heard about the keynote speaker for the Peak Vista Breakfast of Champions? Here's your first clue: http://ow.ly/4ZWHp

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Enron Whistleblower Sherron Watkins to Speak about Business Ethics

5/19/2011

Posted on 5/19/2011 by
Sherron Watkins, former vice president of Enron Corporation and the woman who alerted then-CEO Ken Lay to accounting irregularities within the company in 2001, will be the keynote speaker at a luncheon celebrating Small Business Day on Thursday, June 9, 2011.

Watkins, who was named “Time Magazine’s 2002 Person of the Year,” will talk about the importance of ethical corporate leadership and participate in an interactive workshop designed for small business owners. The event will be held at the DoubleTree Hotel – 1775 East Cheyenne Mountain Boulevard - from 8:00 a.m. to 1:30 p.m.

The day begins with a morning seminar, featuring Watkins, JoAnne Kuhn of Hewlett-Packard and Wendel Torres, the former CEO of Torix Construction, followed by a period of networking and an awards luncheon. The Small Business Person of the Year, Young Entrepreneur of the Year, and the Colorado Springs Small Business Development Center Volunteer will be announced at the luncheon.

Small Business Day was created to celebrate the successes of small businesses and build a sense of community among the attendees that support local small business efforts. It’s being sponsored by the Small Business Development Center, the University of Colorado, Colorado Springs College of Business Ethics Initiative and the Better Business Bureau of Southern Colorado.

Both the seminar and luncheon are open to the public. The morning seminar is $25, the luncheon is $40, and both events are $55. To register, go to www.blacktie-colorado.com/rsvp and enter event code SmBusiness2011.

Sign Up for Colorado Secretary of State Email Notifications says Carol

5/18/2011

Posted on 5/18/2011 by Carol Odell
Subscribing with the Colorado Secretary of State for email notification regarding your company’s record is a must.

Starting January 1, 2012, the Colorado Secretary of State will no longer be sending postcards, if your company is registered with their office, to remind you to file periodic reports. Filing a Periodic Report yearly is necessary for your business to remain in good standing.

What is a Periodic Report? Reporting entities such as limited liability companies, corporations, nonprofit corporations and foreign entities are required by law to submit a Periodic Report each year to the Secretary of State. Besides keeping your business in good standing, it gives you the opportunity to update the current name and address of the registered agent and the main office address. Current information is available to the public.

Go to http://www.sos.state.co.us/biz/businessFunctionsEmailNotification.do to subscribe to email notification. You will receive updates and notices of due dates regarding your business record. Plus, you will be able to see if any changes have been made to your business details.

To protect your business from identity theft, the Colorado Secretary of State suggests you assign a person to monitor your business record. That person should periodically check your business details on the Colorado Secretary of State’s website. If changes have been made without your permission, report the fraud to their office immediately and correct your business record. For more information on protecting your business or reporting identity theft, go to http://www.sos.state.co.us/pubs/business/ProtectYourBusiness/protectyourbusiness.htm.

Your point person for monitoring the business report should note your renewal/report dates in your business calendar and file the renewal/report on time. Again, signing up for email notification about the yearly renewal date will be a tremendous help since after January 1, 2012 you will no longer be reminded of your renewal date via a postcard.

I know this fodder is not exciting --- and it’s one more thing to be sure to do. However, taking these steps will help protect your business and could save you work in the future.

Take a minute and sign up now for the email notification.

Do you have any tips to protect your business or save time?

The BBB Eye - How Sleep Disorders Can Affect Mental Health

5/16/2011

Posted on 5/16/2011 by
May is National Mental Health Month, so this month on The BBB Eye we have decided to explore some of the issues that significantly impact this area of our lives.

Carol Odell of your BBB visits with Athena Strand from Penrose - St. Francis Sleep Disorder Center and Kim Krans a patient at the center to discuss how sleep disorders such as obstructive sleep apnea and periodic limb movement syndrome can lead to feeling fatigued and even depression. They discuss the optimal amount of sleep required to keep your body and mind performing well.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 5-15-2011

5/15/2011

Posted on 5/15/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Working to Remove the Stigma of Mental Health Issues | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | Document Shredding Day a Rip Roaring Success | Start with http://southerncolorado.bbb.org - News Center

New Blog from BBB CEO | Check the Check | Start with http://southerncolorado.bbb.org - News Center

BBB Event 5-19-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 5-19-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 5-20-11 | eWomen Network - register before price increase | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 1-15-11 | United Way and 211 Calls | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
ComitoBuilding News from Comito Building and Design http://conta.cc/m7eJ5t

BenefitServices DOL Issues Final Amendments to Regulations Interpreting Fair Labor Standards Act and Portal-to-Portal Act http://fb.me/K2wNYZna

CSSBDC Small Business Development Center Network Prepares to Host 6th Annual Small Business Veterans Conference http://ow.ly/4QtWn

Pinnacol Pinnacol issues a general dividend to policyholders for the seventh year in a row! Check out the stats http://bit.ly/jiiGUw

CenturaHealth Penrose-St. Francis Health Services is the on site medical provider for the 2011 U.S. Women's Open. Win 2 FREE tix! http://ow.ly/4O9rS

PPWFC Know a graduating senior from a low income family who needs a job? Paid internships from the Youth Zone 719.667.3860

CenturaHealth Hot off the presses! Be sure and check out our summer issue of our digital magazine, Centura Health Connections. http://ow.ly/4QJ9N

MarketTreasury Market Treasury is now accredited in Denver and as always, Southern Colorado...Guess who's expanding? http://fb.me/L1a3YDxD

CheyenneMtnZoo I uploaded a YouTube video http://youtu.be/khf5CJfnMgU?a RUN TO THE SHRINE TRAINING TIP: Get a good night's rest.

LibertyToyotaCS Yes, it's true! We have a FACEBOOK page! Take a look and "like" us. http://on.fb.me/gVqWXV

FishCOSprings For our friends that like to clean their own windows, the last in our series of free tips http://on.fb.me/lt10Mg

CanonChamber 2011 Chamber E-Blast #23 http://conta.cc/mnj826

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/m8Ap9D

ppld PPLD Executive Director Paula Miller discusses how libraries widen our personal lens and open up new vistas. http://vimeo.com/23508786

Ent_CU We just awarded our 2011 Youth Endowment Series Grants to some great local agencies! Check out the winners: www.ent.com/YESGrants

CheyenneMtnZoo Do you know you can get our animal show schedule texted right to your phone? Simply text zoo plus the day of the... http://fb.me/UXlEkN6S

MemorialCOS Peak Vista just announced Pam McManus as the new president and CEO, succeeding BJ Scott, who went to the foundation. Congrats, Pam!

CSUtilities Re:Sources blog: Soaking up the sun - customer installs solar panels to power home. http://bit.ly/lWYPCm

DrKenGasper Are you a good candidate for dental implants? How will your lifestyle be affected? Know your insurance coverage... http://fb.me/118HVcSLr

Ent_CU Trying 2 beef up your savings? Try our Savings Goal calculator. You plug in your goal & we’ll tell you how 2 get there: http://bit.ly/mdJXao

ColeInformation Cole Information customers can enter our contest for a chance to win a $500 Visa Gift Card! http://on.fb.me/lyy6A8

PPWFC Summer jobs for teens & young adults http://tinyurl.com/6jrwzhf

amnetinc New on the Amnet Blog: How to create a basic disaster recovery plan: http://ht.ly/4Tpa7

novusglasscs Thumbtack.com rates NOVUS Glass of Colorado Springs a #1 auto glass shop! http://www.thumbtack.com/co/colorado-springs/auto-repair/

CSSBDC You're Invited! Small Business Day 2011 Invitation: http://conta.cc/lXUBsC

JannaHoiberg Come to "Leverage Night" Wednesday, May 25 from 5:00 pm to 8:00 pm. Come join us and other Colorado Springs... http://fb.me/LzM6Pc6j

ppld All Pikes Peak Reads 2011 titles were announced today, including The Hunger Games by Suzanne Collins. http://tinyurl.com/438a8t8

GayLesbianFund Congrats to our founder, Tim Gill, awarded Liberty Hill's Upton Sinclair Award 4 philanthropic leadership & advocacy: http://bit.ly/mK5fG2

GayLesbianFund We're hiring! 5 yrs experience in nonprofit grantmaking/management, PR, fundraising, budgeting, learn more: http://bit.ly/lpRibv

usahockey Find information, podcasts & video about the bodychecking rule change proposal on USAHockey's Facebook page: http://on.fb.me/ikdCue

obrienscarpet1 We have three items for next Friday which mean more chances to win. Sky Sox tickets, a $25 GC to Briarhurst Manor... http://fb.me/v4gM5GYO

mccloskeymotors Check out our upcoming YouTube buddies at http://www.youtube.com/mccloskeysuzuki

csworldarena Now hiring for a Box Office Manager http://ow.ly/4UgEg

rnrcoffeecafe Took longer than we wanted, but our newest blend is available in our store and webstore!... http://fb.me/z4U3YGXG

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

What’s in it for me? Why should I join the Better Business Bureau?

5/12/2011

Posted on 5/12/2011 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Continental breakfast is provided so early reservations are very much appreciated. Thank you to our sponsor IIS Benefits.

Date:
Thursday, May 19, 2011

Time:
12:00 noon - 1:00 p.m.

Location:
Better Business Bureau - Colorado Springs office
25 North Wahsatch Avenue, cross street is Kiowa

Tickets:
Free

RSVP:
Please register online. Go to www.blacktie-colorado.com/rsvp and enter event code: benefits519.

For BBB Accredited Businesses who would like to customize their free ShopMyBBB.com webpage, we hold an editing class following the benefits event from 1:15 p.m. - 2:15 p.m.

Click here for flyer.

Check the Check says Carol

5/11/2011

Posted on 5/11/2011 by Carol Odell
Con artists are good at making fake checks. Just ask the thousands and thousands of people who have been scammed.

How do you protect yourself? Sid Kirchheimer explains in his article “Reality Check” in the May AARP Bulletin. He gives nine ways of spotting those alluring, deceptive checks. Kirchheimer tips are worth repeating, which I will do. He also is the author of Scam-Proof Your Life, if you want more information.

Keep in mind; if you cash a counterfeit check, you are responsible for the money drawn from that deposit. You can’t walk away without consequences.

Edges. Legit checks generally have at least one perforated or rough edge.
Bank logo. There should be a logo and it shouldn’t be faded.
Bank address. A bank wouldn’t use just a post office box.
Check number. There should be a check number in the upper right hand corner and it should match the check in the MICR line. The MICR line is at the bottom of the check and has the bank routing number and the check number.
Amount. It’s usually less than $5,000 so that the bank sends the “check” through in a few days. Larger checks have a longer holding time.
Paper. Fake checks are usually printed on lighter paper and could feel slippery.
Signature. Does the signature look digitized? Are there numerous up and down strokes? It could indicate the signature was printed from a scanned original or was forged.
MICR line. Magnetic ink character recognition (MICR) numbers are read by specialized checking-sorts machines. The ink should look and feel dull, not shiny.
Routing numbers. You can verify these numbers by going to www.fededirectory.frb.org/reserve.cfm. There should be nine numbers and they identify what bank issued the check.

The bottom line is --- if you receive a check for something that is too good to be true, that check is probably a fake. Don’t let your good judgment be overcome by wishful thinking. Follow Kirchheimer’s tips, and never send money in response to the check.

Have you had any experiences with fake checks?

Document Shredding Day a Rip Roaring Success

5/9/2011

Posted on 5/9/2011 by
Once again, your Better Business Bureau of Southern Colorado, KKTV 11 News, Mobile Record Shredders, and this year, Blue Star Recyclers helped protect the identity of more than 570 Colorado Springs’ residents at its annual document shredding event, better known as “Letter Rip!" Day.

For the first time ever, the BBB gave consumers the opportunity to dispose of their unwanted electronics, with the help of Blue Star Recyclers.

Four huge trucks lined the parking lot of the First Presbyterian Church of Colorado Springs at 219 East Bijou Street as the public brought boxes of personal documents to shred. In just four hours, about 17.5 tons (or 35,000 pounds) of documents were shredded. Mobile Record Shredders takes the material to its facility in Pueblo for recycling.

Representatives from Blue Star estimate that 3 tons (or 6,000 pounds) of electronics were collected for recycling, and more than 100 hard drives were collected for shredding.

More than $700 was collected on behalf of the Mill Dog Rescue Network, a nonprofit organization dedicated to the rescue, rehabilitation and re-homing of discarded breeding dogs, and to educate the public about the cruel realities of the commercial dog breeding industry.

The BBB Eye - Working to Remove the Stigma of Mental Health Issues

5/9/2011

Posted on 5/9/2011 by
May is National Mental Health Month, so this month on The BBB Eye we have decided to explore some of the issues that significantly impact this area of our lives.

In the United States it is estimated that as much as one quarter of our population has a diagnosable mental health condition every year. Katie Carrol of your BBB sits down with Kevin Porter from Aspen Pointe Health Services to discuss how education and conversation can help remove the stigma of mental health issues. They discuss how the Aspen Pointe umbrella organization is structured to help with mental health treatment and how integration in the medical community can be beneficial to mental health.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 5-8-2011

5/7/2011

Posted on 5/7/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Catching Up with Jan McInnis, The Work Lady | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Businesses Only | The Insider May e-newsletter | Start with http://southerncolorado.bbb.org - click orange LOGIN button

New Blog from BBB CEO | How Can You Avoid Identity Theft? | Start with http://southerncolorado.bbb.org - News Center

BBB Event 6-4-11 | “Letter Rip!” Day - Canon City | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 5-13-11 | Buzz with the Bs - Networking: Mindset, Strategy and Secrets | http://southerncolorado.bbb.org - Calendar of Events

From BBB Accredited Businesses:
BriarhurstManor Free $25 Briarhurst Gift Cards are available for every Birthday & Anniversary by registering online at... http://fb.me/WNKP6DXc

PPWFC High-performance Traits - May 2011 http://conta.cc/mNShxV

ShelfGenieCoSp May Newsletter from ShelfGenie http://conta.cc/kyxz2B

ASPENP0INTE May is Mental Health Awareness Month! Join us on May 26 for a night you'll never forget: http://bit.ly/kqRYZL

CheyenneMtnZoo I uploaded a YouTube video http://youtu.be/n8-SGjwZkHc?a RUN TO THE SHRINE TRAINING TIP: Always stretch after running

CenturaHealth 80% of strokes can be prevented. Know the signs http://ow.ly/4LmRX

URTaxlady Is it better to pay expenses personally and then have your S corporation reimburse you? Read more at http://urtaxlady.wordpress.com/

BenefitServices As Labor Costs Rise, Spotlight Is on Benefits http://fb.me/xhyIVo1h

CheyenneMtnZoo Another Run to the Shrine 5K & 10K training tip...This time from KIMBA and MALAIKA! Register at either ... http://fb.me/Q436Jz92

CheyenneMtnZoo HEY ZOO MEMBERS - Be sure to sign up every time you visit to be entered into a drawing for a Behind-the-Scenes... http://fb.me/ACjLLNI1

ComitoBuilding Comito Seeing A Comeback For Custom Homebuilding ~ CS Business Journal http://fb.me/YqRdaheb

FishCOSprings Planning on cleaning your own windows? Free ladder safety tips? http://on.fb.me/lt10Mg

compassion The SocialFresh Top Corporate Blog Awards http://cintl.us/top10blog compassion is a finalist. And it's a prestigious list.

loafnjug Eat M&M's and win movie tickets? Ask your local loafnjug store for more details!

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/ksTOmf

PPWFC Questions About Unemployment Insurance - May 4, 2011 http://conta.cc/lHpvkN

KRDONC13 CheyenneMtnZoo shows off their new $13.5 million exhibit. KRDO's Anders Nelson reports: http://ow.ly/4NnAB

KRDONC13 QUICK SocialMedia survey from KRDO. Mind filling it out to make the experience better for you? We'd appreciate it! http://ow.ly/4NnZB

CSUtilities Does this nice weather have you itching to do some yard work? Check out our Xeriscape classes next week. http://bit.ly/e2n0ws

CheyenneMtnZoo What are you doing to prepare for Run to the Shrine 5K & 10K? Here are some more words of wisdom from another one... http://fb.me/FpyxLisS

JannaHoiberg We have two workshops coming up next week. Be sure to check them out and register on our website... http://fb.me/USMJ05Us

JannaHoiberg News from ActionCOACH Business Coaching http://conta.cc/kOLHLs

rnrcoffeecafe Like waking up out of a deep sleep..... http://rnrcoffeecafe.com/blog/?p=309 http://fb.me/AtkTCH9e

WebsterColorado Webster University in Co. Springs is hosting Chamber University on Tuesday, May 10th. Great way to network and... http://fb.me/WlH3pdJ1

CanonChamber 2011 Chamber E-Blast #22 - Lot's of things going on.... http://conta.cc/mwrpKk

BenefitServices Survey: Consumers willing to pay 13% more for great service - BBB TrustBrief http://fb.me/VhFJ14jf

obrienscarpet1 O'Briens Carpet One give a ways for next Friday. Let go with another 4 box seat tickets to the Sky Sox and some... http://fb.me/xnuOy06K

kktv11news 35K Lbs of Personal Information Destroyed in "Letter Rip" http://goo.gl/fb/MllLt

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

How Can You Avoid Identity Theft? says Carol

5/4/2011

Posted on 5/4/2011 by Carol Odell
When you pulled back the curtains this morning and got a glimpse of spring you might have envisioned taking some long walks to experience that refreshing air and the colors that are starting to pop.

Use caution, if you are thinking about driving to a trailhead, parking, and then jaunting off. Thieves are aware of what you are thinking. They will be waiting to pounce once you have left your car. In fact, I’m hearing that car break-ins and theft activity has increased recently.

Putting your purse or wallet in the trunk won’t keep you safe. Thieves break the front car window and pop the trunk. Now they have what they need to steal your identity.

How can you avoid identity theft? Leave certain information at home when you are hiking.

Never carry your social security number with you.
Carry your medical insurance card with you on your walk. Don’t have it in your purse or wallet that you leave in the car. Medical ID theft is the newest wave of identity theft.
Leave your checkbook and credit cards at home.
Remove subscription magazines from your vehicle. Bar codes can tell volumes about you. When you are home, shred those bar codes.
Keep mail with personal information at home. Don’t carry it around in your car.
Hide your garage door opener. Thieves can find your address by looking at your car registration and proceed to your house with the garage door opener. Wouldn’t be hard to take your valuables while you are hiking.

Even though you are taking all the precautions to protect your identity, still monitor your credit card statements and shred all items with personal information, and credit card applications. Order a copy of your credit report once a year from www.annualcreditreport.com.

Keep a list of all your credit cards with account numbers, issuers, and customer service telephone numbers.

Report fraud immediately. Contact the credit bureaus, your credit card companies, banks and investment companies, and the FTC at www.ftc.gov.

Don’t be paranoid. Just be cautious. Have fun enjoying the enticing spring weather.

Do you have any tips to avoid identity theft?

The Week in Tweets -- 5-1-2011

5/1/2011

Posted on 5/1/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How Juggling Can Decrease Stress | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event 5-20-11 | eWomen Network Luncheon - Doing What Really Matters | Start with http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | Life Happens | Start with http://southerncolorado.bbb.org - News Center

Your BBB in the news | Beware of Traveling Con Artists This Spring and Summer | http://www.coloradoconnection.com/news/story.aspx?id=611309

Come "Like" the Better Business Bureau's facebook page! Click: http://tinyurl.com/444rkjs

BBB Event 5-6-11 | “Letter Rip!” Day - Colorado Springs | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event 5-7-11 | “Letter Rip!” Day - Pueblo West | Start with http://southerncolorado.bbb.org - Calendar of Events

From BBB Accredited Businesses:
LibertyToyotaCS Do you have minor scrapes and scratches on your beautiful Toyota? Check out our super-cheap touch up special and... http://fb.me/tskp3o1M

BenefitServices April 2011: Health Reform Update http://wp.me/p1nV9B-3b

rnrcoffeecafe Posted a new event! Intro to Coffee Cupping class! Saturday, May 14 at 3pm. More info at: http://fb.me/10vJ0QjGB

BenefitServices How to manage your reputation through better customer service - http://sbne.ws/r/7l8p

CrazyHerman It means a lot to all of us at Nevada Auto Sales for being Voted 2 Gold Awards - BEST Used Car Dealer and BEST... http://fb.me/LJafrl0p

CSBizJournal Do you know you can get new business leads emailed to you daily and they're in Excel? Check them out here - http://ow.ly/4HmCK

navakai The Navakai Mission Statement http://fb.me/11bPckw9X

rnrcoffeecafe As promised, here are the recipes from our Taste of Tri Lakes Cares benefit last night!... http://fb.me/E5sW7tir

amnetinc New on the Amnet Blog: How to Protect Yourself on Public Computers: http://ht.ly/4HwtI

URTaxlady Does advertising on your vehicle eliminate the mileage on your commute? find the answer at http://urtaxlady.wordpress.com/

IndyRecords Win tix to see @tracebundy at @thesoileddove on 5/6! Send an email to contests@beindependent.com with "Trace" in the subject line to enter.

CrazyHerman Crazy Hermans Blog: More Americans Buying Used Cars Vs. Brand New! http://fb.me/x1jWbaEL

MarketTreasury Our sheer comical genius far outweighs our factual history education... but that's okay. We make things real purdy. http://fb.me/UtZ1rdmS

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/hvS1Y5

CheyenneMtnZoo Time is running out to get your hands on one of our specially priced PORCUPINE ADOPTION PACKAGES! Elan, Cheyenne... http://fb.me/WILIGiqW

BenefitServices Do you need Individual Healthcare Insurance? We can help! Email us info@bsg-co.com!

CSUtilities Call it a professional development opportunity or a lapse in judgment, but it was my time as an otter... http://bit.ly/ivNbA7

IndyRecords Win a pair of tix to see The Temptations @ Pikes Peak Center on 5/6! Email contests@beindependent.com w/subject "Temptations" to enter.

CSSBDC Are u an artist, sculptor, photographer, etc in CO Springs? Starving artist no more! Learn more about our upcoming class: http://ow.ly/4IslB

IndyRecords A huge thanks to all of our customers and staff for our nod as best music store in Colorado Springs from the... http://fb.me/WG3Pfklj

MarketTreasury Welcome to Market Treasury, Hot Tub Heaven! Welcome to the world of great leads! http://fb.me/vCGdhCEr

ChieftainNews Get those papers folded! The 16th (more or less) annual Fly Pueblo Paper Airplane Contest is coming! Are you... http://fb.me/ZQklOx81

KylahEdgin Check out my FB business page & like it! Home staging & Interior Redesign: http://www.facebook.com/?ref=hp#!/StageItRedesignIt

csindependent New Blog Post: PPLD hAPPiness - If you, like me, are addicted to checking out books, DVDs and such from the Pikes Pe... http://ow.ly/1cnW5P

CSSBDC Sherron Watkins, Enron Whistle blower featured at 2011 Small Business Day. More info: http://ow.ly/4IZpQ

BiggsKofford Check out our new blog post! http://fb.me/YTI7D3rH

CheyenneMtnZoo Try this tasty recipe from Chef Beau and make reservations for Mother's Day Brunch at Cheyenne Mountain Zoo! http://fb.me/Fj1yHlMo

CSSBDC FREE Hubzone/8a/WOSB seminar May 3rd at the SBDC Sign up today: http://ow.ly/4J5JV

LuisaGraff Free Roses for Mother's Day! http://conta.cc/jnJn2C

ppld Pikes Three PPLD libraries will be adding extra public computers next week. http://tinyurl.com/65sa7vj

CSUtilities The "Planning Our Energy Future" section of csu.org has been updated. Next public meeting on May 11: http://bit.ly/fIPFTA

CheyenneMtnZoo Cheyenne Mountain Zoo's summer hours start this Sunday, May 1! We'll be open daily 9:00 a.m. - 6:00 p.m. http://fb.me/Q7O7fQlm

CBGTravel Norwegian Cruise one week sale beginning May 9th - see our website for details (www.cbgt.com) http://fb.me/x566r6Gd

obrienscarpet1 Mark your calendars for May 7th between 10am - 1pm. Q102.7 KBIQ Fan Page will be broadcasting live from our ... http://fb.me/UVFnIFwA

obrienscarpet1 Next week's give aways will be four more tickets to the Colorado Springs Sky Sox Baseballand a $20 gift certificate... http://fb.me/U8iJNrjc

DanceColorado Ballroom Dance Club Friday, May 20th! http://conta.cc/kUNfIR

ShaneCompany Have you ever seen a diamond actually change colors? http://bit.ly/ChameleonDiamond

obrienscarpet1 Brenda manager of the N. Academy store-and daughter of the owners receives an award from the Down Syndrome Assoc.... http://fb.me/WP9FQc1a

mccloskeymotors LOL! Thanks to the guys at McCloskey Suzuki of Southern Colorado for the video and the suggestion!... http://fb.me/MtFUDJkC

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Life Happens says Carol

4/27/2011

Posted on 4/27/2011 by Carol Odell
Life happens. Life comes with challenges. I suggest that we all have a sandbox of life. In that sandbox some people will make the most of life and diminish the lumps, while others make a litter box of theirs. Why the difference?

After watching others in their professional and personal arenas, I’ve noticed that certain people seem to have learned to work and play in a way that sets them apart from others. They accomplish what they set out to do and enjoy life. They have three tools in common… they communicate skillfully, think positively and handle stress well.

It seems smart to emulate these successful satisfied people who appear to handle the lumps in the sand. We can stress less, believe in ourselves and strive to understand others.

Jon Rohn says it well, “You must take personal responsibility. You cannot change the circumstances, the seasons, or the wind, but you can change yourself.”

Begin by working on communication. When? Always. Communication is the number one problem at work and home. Be sure to keep people apprised of happenings that could affect them. Not easy to do. We get busy and forget how our lives and plans are affecting others.

Tell someone when he has done a good job or when he has helped you. Keep your eye out for the little things, that’s what makes up life. Don’t forget to tell yourself when you did something nice or a good job. How you talk to yourself is how you talk to others.

Good communication is not going to happen if you don’t have a good attitude. There’s a commercial on TV about a teacher who believes her students can learn even when they don’t. Her positive attitude propels her students to conquer the challenges of a statistics advance placement class.

Whether it’s your professional or personal life, your attitude is affecting your “sandbox” and others minute to minute. Since we don’t have an infinite number of minutes in this life, why waste them by having a negative attitude?

Good communication and a positive attitude will help you handle stress well, too.

If you would like to read more about these subjects read my new book, Discover What’s in Your Sandbox. It’s available on Amazon.com.

How do you stay positive and satisfied?

The BBB Eye - Catching Up with Jan McInnis, The Work Lady

4/25/2011

Posted on 4/25/2011 by
We know the current economic situation has created stress and many of us haven’t been spending enough time laughing. Well here at the BBB, we’re into fun… that’s just the way we roll. This month on The BBB Eye we’re dedicating our program to the power of humor.

Katie Caroll of your BBB catches up with her college friend Jan McInnis, The Work Lady a comedian and professional speaker. They discuss how important it is to find humor in the workplace and how comedy is so important to help people stay upbeat.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - How Juggling Can Decrease Stress

4/25/2011

Posted on 4/25/2011 by
We know the current economic situation has created stress and many of us haven’t been spending enough time laughing. Well here at the BBB, we’re into fun… that’s just the way we roll. This month on The BBB Eye we’re dedicating our program to the power of humor.

Katie Carrol of your BBB learns the basics of juggling from Scott Anthony a comedic juggler with Pikes Peak Jugglers. Juggling requires focus so it is a great activity to help you keep your mind off of your stressors. Scott shows Katie some simple patterns such as the cascade, shower, and box. Once you learn the basics and get good techniques you can learn tricks.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 4-24-2011

4/24/2011

Posted on 4/24/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - The Draw of Comedy Clubs | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | E-Cigs Trial Offers Turn Out To Be a Total Drag | Start with http://southerncolorado.bbb.org - News Center

New Blog from BBB CEO | Going the Extra Mile | Start with http://southerncolorado.bbb.org - News Center

BBB News | Washington State E-commerce Company May Owe You Money | Start with http://southerncolorado.bbb.org - News Center

BBB Event 5-7-11 | “Letter Rip!” Day - Pueblo West | Start with http://southerncolorado.bbb.org - Calendar of Events

From BBB Accredited Businesses:
kktv11news Homefront Cares Gets Donation from Motorcycle Group http://goo.gl/fb/lksoy

FishCOSprings Like to clean your windows? Free tips http://on.fb.me/fq4tRp Get them sparkling clean!

CheyenneMtnZoo Spring Time HAPPENINGS at the ZOO! http://fb.me/VwRbmNym

BenefitServices 6 ways to turn your employees into top performers - http://sbne.ws/r/7hth

KRDONC13 BREAKING NEWS! Back by popular demand... A SECOND CHANCE to win a Weekend Getaway @ggclubcos! http://tinyurl.com/gotgc2011

loafnjug Gatorade Sale! Get Gatorade G2 20 oz bottles 2 for $2 Get Gatorade G2 32oz bottles 2 for $3. Go get your Gatorade G2 now at Loaf 'N Jug!

Ent_CU Ent won the Gold for “Best Bank” in the Gazette's Best of the Springs 2011 guide! Thanks to all who voted for us! http://ow.ly/4CWUb

Ent_CU Identity protection tips for your smartphone – scams are on the rise! Learn how to protect yours in our latest blog: http://bit.ly/i6vQE2

premierback What you need to know isn’t on the label. Purity and quality of fish oil supplements (omega-3s, EPA, DHA) is a... http://fb.me/wAuZgZNj

ComitoBuilding Sign up for our e-blasts at www.comitobuildinganddesign.com to stay up to date on all our current projects and... http://fb.me/v2OZZ4FW

CheyenneMtnZoo Would you like to WIN a $25 gift card to the Cheyenne Mountain Zoo's MEMORIAL DAY PLANT SALE? We want to make... http://fb.me/TEzfZKHj

DrKenGasper Brushing harder removes more plaque. Fact or Fiction? Find out in today's blog which shares several Facts Vs.... http://fb.me/PXgQd2jA

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/gjOgEb

CHEFSCatalog Limited Time: Free Standard Shipping on Order of $49 or more -- Click to shop: http://www.chefscatalog.com/home.aspx?sourcecode=BW4SM3078

Ent_CU Ent NEW Investment Resource Center on Ent.com! This free tool assesses your financial picture & offers solutions. Try it: http://ow.ly/4AzgG

BenefitServices Small businesses bear a heavy burden to comply with tax rules - http://sbne.ws/r/7j0t

URTaxlady Mistakes can be corrected read how at http://urtaxlady.wordpress.com/

BestwayDisposal http://www.bestwaydisposal.com/index.cfm?id=275A86AE-CD70-3D67-E97DC593FBB3E645 Want to put together a clean up crew for the Sky Sox?

compassion Experience our chapel services via podcast. http://cintl.us/5h

MarketTreasury Our coupon of the day! http://www.cscoupons.com/new/index.php?option=com_content&view=article&id=130&Itemid=284 http://fb.me/v8h22ECD

JannaHoiberg Come to "ProfitCLUB" Wednesday, April 27 from 5:00 pm to 7:00 pm. Join us for ProfitCLUB the 4th Wednesday of... http://fb.me/Y4Gb62ot

KRDONC13 KRDO Wins 6 Murrow Awards, Including 'Overall Excellence' (Read more here): http://bit.ly/fRNT2I

CallJustDetails 4 Places to Find a Painting Contractor: Referrals, The local Paint Store, Online, and the Better Business Bureau.

BenefitServices Why teams work best when they're having fun - http://sbne.ws/r/7j0C

kktv11news Jesse Kurtz Wins Murrow Award For Inspiring Story of Double Amputee http://goo.gl/fb/bRM3q

obrienscarpet1 Next week's prizes will be 4 four Box seat tickets again to the May 12th game and a $25 gift card to Black-Eyed Pea... http://fb.me/ImH5PHQu

airport_auto Check out the latest customer review for Airport Automotive: http://bit.ly/hAsIQp

stargazersnews Thanks for the Gold! http://conta.cc/e1DwPy

kktv11news Feds: News Sites Peddling Weight Loss Products A Scam http://goo.gl/fb/59foW

CSSBDC SBDC Newsletter: Vet Conference, Business ID Theft, Small Biz Nominations & more... http://conta.cc/i9QcvW

AAABestVac The largest stock of VacuumBags parts supplies! How can we help? - http://ow.ly/4CKFJ

PhantomCanyon Thanks to everyone who voted us the Springs Best Brew Pub! http://www.phantomcanyon.com/phantom-canyon-voted-brewpub-colorado-springs-2010/

PPWFC PAID INTERNSHIPS - May 2011 http://conta.cc/e0DzQC

PPWFC Recover from Interview Mistake - May 2011 http://conta.cc/eNlvWa

DavidOrtiviz Have you heard about this scam? The scam artists claim to be deaf STORY: http://bit.ly/foAEBj

heubergermotors Check out our Ebay store at http://bit.ly/gVWKq7 ... Over 750 items on sale at ALL TIMES!

loafnjug The PM Pick Me Up does just that - noon to midnight any size Coffee or Cappuccino is 59¢. Match it with Kroger Pastries your choice just 59¢

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Washington State E-commerce Company May Owe You Money

4/20/2011

Posted on 4/20/2011 by
According to the Washington State Attorney General’s office, you may be owed money if you paid a Washington-based company that sold search-engine optimization, shopping cart integration, web design and hosting services.

The AG’s office has announced that small businesses nationwide are potentially eligible for refunds, as a result of a consumer protection settlement with a group of defendants who used multiple business names since 2005.

However, there is a glitch because the state doesn’t have a way to directly contact those consumers who are potentially eligible. The defendants claim to have lost the contact information for former customers.

Instead, the state is asking eligible businesses to file a consumer complaint on the Washington Attorney General’s website at http://www.atg.wa.gov/FileAComplaint.aspx and request a refund.

You may be eligible for a refund if you bought services from any of these companies and can provide proof of payment:

White Crane Technologies
TNT Cart
Strada Technologies
Cybercom Technologies
Wizy-Wiz eCommerce
ABC eCommerce

Refunds are only available to those whose complaints concern issues prior to December 3, 2010. Businesses or individuals who have already submitted complaints to the Attorney General’s Office do not have to submit new documentation, unless requested. Refund requests will be accepted for one year – up until March 29, 2012. Payments will be mailed after that date.

The companies were operated by Jeremy Avey, Alexander Martin and Brent Stanphill. The AG’s suit accused the defendants of misrepresenting the quality of their services, neglecting to deliver services as promised, providing poor customer service, not honoring money-back guarantees and making unauthorized charges to consumers’ debit and credit accounts. The defendants were also accused of failing to register as commercial phone solicitors.

Avey, Martin and Stanphill can still do business -- as long as they don't break any laws.

Instructions for submitting a restitution request can be found at www.atg.wa.gov/settlements.aspx.

Information about the case and legal documents can be found online at http://www.atg.wa.gov/ecommercesettlement.aspx.

Going the Extra Mile says Carol

4/20/2011

Posted on 4/20/2011 by Carol Odell
On a recent trip to Palm Desert I found myself standing at the door to my room with a key card that didn’t work, and only 10 minutes to get in my room, change clothes and get to the golf course before it closed.

When I checked in at the resort I had asked about playing golf after my meetings the next day. The desk attendant informed me there was a charity tournament that day and I would not be able to get on the course. That meant I had to get on the course that evening if I was going to play at all. I had only one hour from when I checked in to be able to play before my first meeting.

The course was like a smooth lush green carpet surrounded by lemon and grapefruit trees. Not to mention the beautiful flowers and shrubs. For an avid golfer who has seen only brown grass and barren trees since November, it was a must for me to play the resort course.

My only hope was to get expedient help from the front desk to get in my room. I called and told them my dilemma. They made me a new key card and sent Oscar, a hotel porter, immediately. He met me at my car and I explained my tight schedule.

Immediately, Oscar removed my golf clubs from the traveling golf bag, grabbed my luggage out of my car and carried them and my clubs up the stairs to my room.

He said he would stay until I changed clothes and drive me to the resort’s golf course. I told him I needed to be at a meeting/reception in a little over an hour. He said, “No problem.” He would be back in one hour and drive me to my meeting. He would take my clubs back with him when he picked me up. After the meeting I could call the desk and he would bring the clubs back to my room.

I was able to get in six holes of golf because of Oscar. Since I was playing by myself, I made good time. In one hour I returned to the pro shop and there was Oscar.

I asked Oscar how long he had been working at the resort. Four days! What extraordinary customer service this young man provided. I told him he will go far in whatever he tries --- and then gave him a huge tip.

What experiences have you had with people going the extra mile?

E-Cigs Trial Offers Turn Out To Be a Total Drag

4/19/2011

Posted on 4/19/2011 by
The Better Business Bureau has received complaints from consumers who tried a free Internet offer for smokeless cigarettes, but ended up being burned when they were unexpectedly charged for the trial.

Although the BBB of Southern Colorado has not received complaints, consumers in 44 states have filed more than 360 complaints against Direct E-Cig of Naples, Florida and London, England this past year.

Consumers say they ordered what they thought was a free starter kit, only to find out later that the company billed their credit cards for $100, $200, or more.

Direct E-Cig has an “F” grade with the BBB, the lowest possible rating.

In response to complaints, Direct E-Cig told BBB its website states consumers must go through a cancellation process within 15 days “to avoid being billed the full price of the kit of $109.95 and future monthly shipments,” though many consumers were solicited by direct mail and say they never saw the cancellation policy.

Even if consumers are dissatisfied with the product and follow the return policy exactly, the free trial offer will end up costing them money. The website notes that Direct E-Cig charges $7.50 for each opened or missing cartridge and a $10 restocking fee on all returns.

On its website, Direct E-Cig calls its product “a revolutionary electronic smoking device designed as a great smoking alternative to traditional tobacco cigarettes.” The site says smokers can smoke “virtually anywhere, without the flame, ash, tar, or carbon monoxide.”

However, a warning in small print on the company’s site states “This product contains nicotine, a highly addictive substance. It has not been approved by the FDA as a smoke cessation device.”

The U.S. Food and Drug Administration has warned consumers about the potential health risks associated with electronic cigarettes. They report that these kinds of products can increase nicotine addiction among young people and may lead them to try other tobacco products including conventional cigarettes.

Your BBB suggests consumers follow the tips when considering taking advantage of any free or low-cost trial offer:

Be wary of committing to a trail offer, especially when you are asked to supply credit card information. Often, these offers require you to pay the full price for the product or automatically enroll you in an ongoing program as soon as the trial period is over.
Consumers often report difficulty canceling their agreements, even if they try to follow all requirements.
Understand, in some cases, these companies can supply your contact information to other businesses.
Check out BBB company reports before doing business. Start with www.bbb.org.

The BBB Eye - The Draw of Comedy Clubs

4/18/2011

Posted on 4/18/2011 by
We know the current economic situation has created stress and many of us haven’t been spending enough time laughing. Well here at the BBB, we’re into fun… that’s just the way we roll. This month on The BBB Eye we’re dedicating our program to the power of humor.

Carol Odell of your BBB chats with Caleb Sercl about the draw of comedy clubs. Comedy clubs are fun and personable. Patrons are treated to light-hearted entertainment and get to look forward to an upbeat event which can draw them away from their stressors for a while.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 4-17-2011

4/17/2011

Posted on 4/17/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Using the Rules of Improv In Everyday Life | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | Massive Data Breach May Result in Fraudulent Emails | Start with http://southerncolorado.bbb.org - News Center

BBB News | Deceptive Mailing Could Cost You $225.00 | Start with http://southerncolorado.bbb.org - News Center

BBB Event Reminder 4-21-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

From BBB Accredited Businesses:
CanonChamber 2011 Chamber E-Blast #18 - Business After Hours Next Week! http://conta.cc/fJc7qe

ChieftainNews The Greater Pueblo Chamber of Commerce recently relocated the city's main visitors center to an office at ... http://fb.me/SLfxLzrp

Pinnacol What’s in a Health Risk Management Program? - The Pinnacol Blog - http://bit.ly/i6OezP

ChampionWindows Do you know what questions to ask your renovator about lead in your home? New on the Champion Blog - http://bit.ly/evbxKj

CSBizJournal NEW: check out our new digital edition of the paper. Now it's easier than ever to read the CSBJ when you're on the go! http://ow.ly/4w51m

MarketTreasury The new magazine is ONLINE! http://fb.me/DneezjME

CheyenneMtnZoo Would you like YOUR name in the Zoo PERMANENTLY? How about honoring someone you love? ROCK THE ZOO with your own... http://fb.me/YnmEw9Ym

CheyenneMtnZoo We love ZooBorns at the Cheyenne Mountain Zoo! We are so excited that they featured our new little hoglet babies... http://fb.me/E077Ovdy

CSSBDC SAVE THE DATE: Small Business Day 2011 is June 9th! http://conta.cc/fJyRjE

LuisaGraff Still serving you with love on Centennial http://conta.cc/dGjBNN

BenefitServices 14 ways to better serve your employees - http://sbne.ws/r/7daA

loafnjug Every Day Any Time... king size candy bars are 2 for $3. That's Loaf 'N Jug's Every Day price, any king size candy bar 2 for $3, how sweet!

URTaxlady Take new depreciation rules into account in your business planning; get the facts at http://urtaxlady.wordpress.com/

KellerHomes Come and tour our newly opened Jackson Model in Cordera. We are located at 9204 Lizard Rock Trail. We are open:... http://fb.me/OpcFTZ9q

MarketTreasury Check out our new blog! You're gonna find a load of hilarity, some savings and a two scoops of awesomeness in... http://fb.me/OmxKZN0i

ASPENP0INTE We are very excited to be part of the future of healthcare: http://bit.ly/fzenmH

ppld Please take our survey so that we can better serve you! http://tinyurl.com/6klvunf

ASPENP0INTE Mental Health Therapist position available in Divide. http://www.aspenpointe.org/Join+Our+Team/Job+Postings-10.html

AAABestVac We can answer ANY of your Vacuum questions large or small local or far away...we are here to help! - http://ow.ly/4uNAB

GendronHomes Get on our mailing list and enter to win a $500.00 gift card to Lowes. Call or email to get a form. candace@gendronhomes.com/719-596-7001

CSUtilities Hulk Hogan in a utilities blog? A cheap attempt to bring awareness to call 811 before you dig, brother. http://bit.ly/eQmLkP

RealLivingCS Learn more about our military appreciation program. http://ow.ly/4xSbZ

amnetinc New on the Amnet Blog: 10 Ways to Improve Website Conversions - http://ht.ly/4xZOI

ppld There will be free public art design workshops at Penrose Library later this month. http://tinyurl.com/3n7837v

DrKenGasper Come to "Slim, Sassy, Healthy and Happy: Essential Oils Seminar" Thursday, April 28 from 4:30 pm to 7:00 pm. Learn... http://fb.me/U4EeoHlw

ColeInformation Introducing, the Cole Community! Stop by www.colecommunity.com for free webinar invites, videos, and articles to help you find new customers

CheyenneMtnZoo Are you AMAZING at social media? Do you have marketing skills? The zoo is looking for a marketing summer intern... http://fb.me/XPon69CL

BenefitServices 9 tenets of great customer service - http://sbne.ws/r/7dax

CallJustDetails Find just the right colors for your home with our easy-to-use online tool with the Paint Visualizer. Visualize... http://fb.me/SIPAt9pH

csgazette Free screenings for skin, head and neck cancers coming up http://ubin.cc/dV5UIt

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/igqR5V

JannaHoiberg Come to "6 Steps to Building a Better Business" Friday, May 13 from 2:00 pm to 4:00 pm. ... http://fb.me/FSJor7WO

ASPENP0INTE One of our commercials on NewsFirst5 won first prize in the Colorado Broadcasters Association's annual contest! http://bit.ly/e0BoML

CSBizJournal Want 2 tickets to the 2011 US Women's Open? Subscribe to the CSBJ and we'll send you and a friend for free...details here http://ow.ly/4zx9S

chuckkocher Are you a Colorado Springs business owner wanting to grow your business? Try our free coaching session! http://bit.ly/COSCoaching

CanonChamber 2011 Chamber E-Blast #19 - Business After Hours Next Week! http://conta.cc/fFK1fa

RealLivingCS How much home can you afford? http://ow.ly/4zLmw

CookbyCamerons Camerons Products new product. Fasta Pasta! - http://eepurl.com/dnwQT

BobPenkhus Have you seen our Penkhus Perks Program? "Like" us on Facebook for access to savings on monthly service specials.

JannaHoiberg News from ActionCOACH Business Coaching http://conta.cc/guE8wD

ShaneCompany We rolled out a new look to our website, but this isn't just a paint job. Our team focused on ease of use for every page. www.shaneco.com.

obrienscarpet1 Announcing next week's give away: Four box seat tickets with parking pass to a Colorado Springs Sky Sox Baseball... http://fb.me/Tf3Sh1G2

NewsFirst5 Win Tickets to See Lucas Hoge Perform Live | NewsFirst5.com | Colorado Springs | Pueblo | http://t.co/48hcTlZ

infrontcolorado First Business Brokers of Colorado Springs has a new website design - check it out at http://www.fbb.com

christy_sports Check out "The Goods" on our Facebook page every week to see a new Feature Product http://ht.ly/4A9Wf

BriarhurstManor Easter Brunch At Briarhurst $38 Serve Yourself Briarhurst Easter Buffet in the Ballroom, Garden Room & Library -... http://fb.me/JQPoth8w

ChieftainNews It's time to celebrate! A few changes will be happening in the newsprint edition of our paper in the coming weeks! http://fb.me/DITDCqxg

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Deceptive Mailing Could Cost You $225.00

4/13/2011

Posted on 4/13/2011 by
On April 4, 2011, the Colorado Secretary of State's Office warned businesses and nonprofit agencies of “deceptive mail solicitations” from a private company listing a Denver post office box as a return address. The Nevada Secretary of State has the company’s name registered as Corporate Controllers Unit.

The mailing has an official looking seal on the top right of the form, and quotes the Colorado Revised Statues to sound official. The mailing is titled “Periodic Report” and warns businesses that failure or refusal to file will result in a penalty. Corporate Controllers Unit then offers to file for a business for $225.00. However; in most cases, the Colorado annual fee is just $10.00 if you file directly with the Secretary of State.

Colorado Secretary of State Scott Gessler stated: “We work hard to keep business’ filing fees low and communicate with these entities about the need for periodic filing.” Gessler also said, “These kinds of deceptive mailings create unnecessary confusion. We’ve taken great strides to create a user-friendly, efficient system to file these reports online directly with the Secretary of State’s office.” You can read the entire press release from the Colorado Secretary of State: http://www.sos.state.co.us/pubs/pressrel/2011/PR20110404Alert.html

The Better Business Bureau of Southern Colorado (BBB of SC) advises consumers and businesses to check with the BBB before doing business with any company. Company reports are available online at www.bbb.org or contact our office at (719) 636-1155 or (866) 206-1800.

Massive Data Breach May Result in Fraudulent Emails

4/12/2011

Posted on 4/12/2011 by
In what may be one of the largest data breaches in U.S. history, Epsilon posted an update on April 4, 2011. They stated “The affected clients are approximately 2 percent of total clients and are a subset of clients for which Epsilon provides email services.”

Many companies do business with Epsilon including Walgreens, Tivo Inc, HSN Inc. and several of the nation’s largest banks. Customers of these companies were recently contacted and notified of the breach.

According to notifications, no personal financial information was revealed or compromised, but the Better Business Bureau warns that if your email address has been stolen, you may be the target of phishing emails that try to get such information.

“With so many consumers affected by this data breach, there is a possibility for an increase in ‘phishing’ emails,” said Blair Reeves, director of operations with the Better Business Bureau of Southern Colorado. “Do not open emails or attachments if you are not sure of the originator. Contact the business directly if in doubt.”

The BBB also advises consumers to be cautious of emails that appear to be from family and friends. This is another way that email addresses are used fraudulently. Cyber-criminals know that you are more likely to click on a link or give information via email to someone you know and trust.

It is also an important time to update all areas of your computer’s security. This will help prevent fraudulent emails from landing in your inbox in the first place and help prevent hackers from infiltrating your system.

If you become a victim of a phishing scam, file a complaint with the Internet Crime Complaint Center: www.ic3.gov or (800) 251-3221.

The BBB Eye - Using the Rules of Improv In Everyday Life

4/11/2011

Posted on 4/11/2011 by
We know the current economic situation has created stress and many of us haven’t been spending enough time laughing. Well here at the BBB, we’re into fun… that’s just the way we roll. This month on The BBB Eye we’re dedicating our program to the power of humor.

Katie Carrol of your BBB visits with Jared Harp of Stick Horses in Pants Theatre Troupe to discuss improvisational comedy and how even those of us without a funny bone can take the basic rules of improv such as teamwork and communication and apply them to our everyday lives.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 4-10-2011

4/10/2011

Posted on 4/10/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Is Laughter Really the Best Medicine? | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Businesses Only | The Insider April e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

BBB News | How Applying for the EICS Award Helped Front Range Arborists | Start with http://southerncolorado.bbb.org - News Center

New Blog from BBB CEO | When Not to Use Your Debit Card | Start with http://southerncolorado.bbb.org and click News Center

BBB Event 4-15-11 | eWomen Network - register before price increase | Start with http://southerncolorado.bbb.org - Calendar of Events

From BBB Accredited Businesses:
airport_auto Check out the latest customer review for Airport Automotive: http://bit.ly/hAsIQp

usahockey New issue of USAHockey Mag is out! with features on hockey's boom in Southern markets... http://ow.ly/4sGzv

Ent_CU April is Financial Literacy Month. Ent is offering free classes, tools & more. Visit www.ent.com/Facebook 4 a chance 2 win a $25 gift card!

ShelfGenieCoSp April Newsletter from ShelfGenie http://conta.cc/gnPMst

kktv11news Businesses, Beware: Latest Scam Targets Colo. Organizations http://goo.gl/fb/m2RQN

VedaSalonSpa Aveda Earth Month! http://www.aveda.com/aboutaveda/earth_month.tmpl

LibertyToyotaCS Cold engines, icy streets, and frosted windows – a few of your cars least favorite things. Follow the link to... http://fb.me/FoNXAms7

chuckkocher Leadership is the most important component of your team. Find out why: http://ht.ly/4t0gT

CareandShareFB would like to thank the Walmart stores of southern Colorado for their incredible support of Care and Share. In the... http://fb.me/Udr7GQqY

CSSBDC Take 5 min to Nominate someone for Small Biz Person and Young Entrepreneur of the Year for 2011 Small Business Day! More info: sbdc@uccs.edu

CSBizJournal AT&T increasing Colo. coverage area - AT&T officials said this week they intend increase production of fiber optic ... http://ow.ly/1c2Qej

VedaSalonSpa Our raffle has begun! Tickets are $1 and the prize is valued at $1600! Stop in to see what the fuss is about!

CSHBA Today is Election Day! http://conta.cc/dQuSRV

MinutemanPress_ Order 2011 Chamber Business Expo Items early & save 20% in April http://www.cs.minutemanpress.com/servicecenter/order.html coupon code Expo

ppld Visit ppld.boopsie.com on your mobile phone to download our free app, PPLD Mobile. Manage your account, search our Catalog, and more!

URTaxlady Get an extension if you can't file on time. Read more at http://urtaxlady.wordpress.com/

CMRCOS Check out this great article about the renovations at Cheyenne Mountain Resort from Small Market Meetings' website. http://fb.me/Sl7zHSjE

CHEFSCatalog Shop CHEFS Spring Sale & Save up to 50% on Tools, Electrics, Cutlery & more. More than 200 items on sale! http://bit.ly/CHEFSspringsale

ASPENP0INTE When capitalism is therapy: http://bit.ly/eLCKbO

AllSmilesDental Delta Dental of Colorado awarded Dr. Peak a Certificate of Achievement for the provision of preventative care... http://fb.me/X5YxgR2h

IndyRecords New music this week from Hollywood Undead, Brotha Lynch Hung, The Kills, Submarines, Tiesto, Blueprint + Tron... http://fb.me/ISjKCZjz

kktv11news BBB Warning: Data Breach May Result in Fraudulent Emails http://goo.gl/fb/aaAP1

DrKenGasper April is Oral Cancer Awareness Month « Smiles First Blog http://fb.me/UPQx0Ml8

JosiahPuttre I just updated my website! Check it out: http://vsta.pr/e3xOpc

usahockey Support the game... Become a Friend of Hockey! Check out the free perks of the membership: http://ow.ly/4umOE

JA_USA Heads up! We're changing our user name to JA_USA. You'll still be following us; no action required.

TheRealPPAR Please help PPAR collect personal care items for PP Hospice. Find out how here: http://members.ppar.com/CRChospice.aspx

URTaxlady Plan for a smaller refund this year, read more at our blog at http://urtaxlady.wordpress.com/

DrKenGasper Spring Into A Healthy Smile - April News From Aesthetic Dent... http://conta.cc/hAAhsH

kktv11news SCAM ALERT: Memorial Health System Warns About Fake Letter http://goo.gl/fb/BNH43

CSHBA Don't Miss The RESPA Compliance & Loan Fraud Seminar http://conta.cc/eHeRlW

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

When Not to Use Your Debit Card says Carol

4/6/2011

Posted on 4/6/2011 by Carol Odell
A friend rented a bike to go riding in Vail. He stopped for lunch. After lunch he discovered his bike had been stolen. Unfortunately, he had used his debit card to rent the bike, which didn’t protect him from theft. He had to cover the cost of the bike.

When renting a bike, car or other items, use your credit card. Most credit cards will protect you from damage or theft. Check with your credit card company to determine how much protection you have.

When making reservations for a hotel, use your credit card. Let’s say you make reservations a month in advance for three nights at $200 a day with a debit card. $600 will be taken out of your account at the time you make the reservations. Of course, if you cancel your reservations, you do get your money back.

If you had used your credit card to reserve your room, the $600 wouldn’t be billed until you receive your monthly credit card bill, which could be a month after you stayed at the hotel. In this case, the difference is you would have use of your $600 for two months longer.

When buying online or ordering by phone, use your credit card. You want to be sure you receive the product and it is what you expected, before paying for the item. If there is a reason to dispute the charge, it is much easier to do that via a credit card rather than a debit card. With the debit card, your money is already gone.

When buying an item that you think requires a longer warranty, choose a select credit card. Some credit cards will automatically extend your warranty. I recently bought a laptop computer using a credit card that I know gives me an extended warranty at no extra cost.

When you want travel miles or to receive a percentage, such as one or two percent, of the money charged, use a credit card. Some people think these benefits entice consumers to spend more money. It doesn’t have that effect on me.

If you have any credit card or debit card stories, please share them.

How Applying for the Excellence in Customer Service Award Helped Front Range Arborists

4/5/2011

Posted on 4/5/2011 by
No matter how excellent your systems and your marketing efforts are to gain and retain customers, these will only be nullified if your front line employees are not equipped to provide them with quality customer experience.

Good customer service benefits the employee by improving their communication skills, improving their moral and making them feel like a valued member of staff. Employees who can provide good customer service will help to retain customers and grow the business. Customer service is so important that it is often difference between companies that survive and those that fail.

Tom Flynn, president of Front Range Arborists, talks about how the application processes helped him see it is not just customers but also employees that a business needs to focus on when evaluating customer service.

What is EICS?
The Excellence in Customer Service (EICS) award program is a comprehensive customer service improvement program run by volunteers. All companies in southern Colorado are invited to participate.

Click here to learn more about EICS and how it can benefit your organization.

The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.

Here is a little information about Front Range Arborists.
Front Range Arborists, Inc., is a locally, privately-owned company established in 1984 as a full service tree and shrub care company serving the Colorado Springs area. We provide services to residential, commercial and municipal institutions. In 2002, Front Range established a turf maintenance division, allowing us to offer our customers a greater selection of landscape care service than anyone in our region. Our company’s main focus is on customer service and upholding the highest ethical standards of the green industry. We are fully licensed and insured, and believe that our reliability and quality of work is second to none.

Link to the Front Range Arborists website.

The BBB Eye - Is Laughter Really the Best Medicine?

4/4/2011

Posted on 4/4/2011 by
We know the current economic situation has created stress and many of us haven’t been spending enough time laughing. Well here at the BBB, we’re into fun… that’s just the way we roll. This month on The BBB Eye we’re dedicating our program to the power of humor.

Carol Odell of your BBB sits down with Polly Fiedler from LPC Psychotherapist to discuss how humor affects us so much more than just having a good time. Humor has both physical and psychological effects. Laughter decreases our stress, relaxes us, decreases pain and increases our immunity. Humor can also help you connect more closely to your friends.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 4-3-2011

4/3/2011

Posted on 4/3/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Why a Security System May Be Right for You | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event 5-6-11 | “Letter Rip!” Day - Colorado Springs | Start with http://southerncolorado.bbb.org and click Calendar of Events

New Blog from BBB CEO | Winner or Loser? | Start with http://southerncolorado.bbb.org and click News Center

BBB Event 4-7-11 | Put Away the Lawnmower, Charlie; Those Are Trees Out There! | http://southerncolorado.bbb.org - Calendar of Events

BBB Event 4-8-11 | Buzz with the Bs - Why Is My Computer Infected? | Start with http://southerncolorado.bbb.org - Calendar of Events

New Video Clip | The BBB Eye - So You Think You Need a Lawyer? | Start with http://southerncolorado.bbb.org/thebbbeye

Save the Date: Come visit the Better Business Bureau April 15-17 @ the HBA Home & Garden Show. Click for details: http://tinyurl.com/3lywvbp

INSIGHTS Radio 1-8-11 | Training Women in Africa | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
TheRealPPAR I uploaded a YouTube video -- Add/Edit Listings in T5 Part 1 http://youtu.be/PFaQkJ1Jzds?a

TheRealPPAR I uploaded a YouTube video -- Add/Edit Listings in T5 Part 2 http://youtu.be/8JpOxGXLvBo?a

MarketTreasury Chefs Outlet, a staple in our community, is delivering the goods... for less. Click and Print! http://fb.me/UbpA4DD7

PPWFC SPRING JOB FAIR - April 2011 http://conta.cc/hRe4eo

PPWFC News from the Youth Zone - April 2011 http://conta.cc/gd081b

infrontcolorado Infront Webworks of Colorado Springs has created a new website design for the local Goodwill. http://www.goodwill-colosprings.org

CallJustDetails Just Details has a A+ rating with Southern Colorado Better Business Bureau. Now that's good business! http://fb.me/SQmpOEMF

PuebloStorage Hey Pueblo! We are holding our annual Flea Market on 5/7/11. Vendor spots still available for only $10 call Michelle today @ 719-564-2345

PhantomCanyon Do you know we offer FREE pool on Mondays with any purchase? http://fb.me/UESPZg1e

TheRealPPAR I uploaded a YouTube video -- Add/Edit Listings in T5 Part 3 http://youtu.be/DzpcUgJTGEE?a

obrienscarpet1 CarpetCare Craftsman has given us a handy little resource called Carpet Cleaning Tips for Dummies. If you would... http://fb.me/vaDI5o7n

CheyenneMtnZoo New jobs posting on the Zoo website! Special Event and Social Media Manager. Check it out! http://fb.me/SSBJX2l3

CSHBA Briefing by the City Committee plus Political Endorsements http://conta.cc/en2qJk

CheyenneMtnZoo KIDS ONLY...invited to the Zoo for a special night tour! April 9, 5-9p. Drop off the kids for an exciting evening... http://fb.me/UNyDo42D

Ent_CU Do you know Ent offers FREE seminars all year long? Check out the seminar schedule – now updated thru June! - at http://Ent.com/Seminars

DuracleanCOS Hey Duraclean Fans- Email me and I'll send you a $50 gift cert good on any service we offer.... http://fb.me/XDxbT6I5

MarketTreasury Introducing...MT Savings! We now offer another direct mailer to pinpoint exact zip codes. This gives our vendors... http://fb.me/UYvBwltD

bobbybrown719 Bail Bond Scam Hitting Southern Colorado - News Story - KRDO Colorado Springs http://t.co/IwrFRwp Any Info call CO SPGS. POLICE

AFCMortgages How to Get a Home Loan http://rca.st/g0W6px

ASPENP0INTE Axiom News story on AspenPointe's social enterprises: http://bit.ly/gE0Q1x

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/fbAlnH

IndyRecords New stuff this week from E-40, Wiz Khalifa, Radiohead, Snoop, Amon Amarth, Britney, Awolnation, and a bazillion... http://fb.me/SXKktGPs

URTaxlady How to report forgiven mortgage debt! Read more at http://urtaxlady.wordpress.com/

FrontRangeHonda In a hurry? Internet Parts Shoppers! Don't wait for Parts to arrive, bring us your quote including shipping from... http://fb.me/DRVn4MNn

TheRealPPAR I uploaded a YouTube video -- CMA Wizard in T5 Part 1 http://youtu.be/bTGLJrPS9z4?a

loafnjug Breakfast in the morning? Here's a plan - Real Time Cafe Breakfast Skillet Rounds at Loaf 'N Jug, mmmmmm so good. 2 for $3 - good price too!

CSpringsRealtor See My Recent Interview about My Company Infiinite Horizons Realty in Colorado Springs. They say the camera adds... http://fb.me/Uxr6UAIB

CanonChamber 2011 Chamber E-Blast #17 - First Friday is Here! http://conta.cc/ekGNFG

BestwayDisposal Bestway Disposal is up for a "greenie award" Please vote for us. Thank you! http://www.coloradoaveda.com/

csgazette TV Talk Blog: KOAA sweeps up February TV ratings: KOAA/Channel 5 finished first among local stations in the majo... http://bit.ly/eogj7H

Ent_CU Ent has a special business account just for medical professionals! It’s our Medical Banking Solution. Check it out - http://bit.ly/e6eX99

novusglasscs NOVUS Glass in Colorado Springs has added 2 new windshield warranty programs at no cost to our customers. Call (719) 266-1883 for info.

CareandShareFB Care and Share is working hard on the 2011 Taste of the Springs event taking place on June 12, 2011 at the Crowne... http://fb.me/YFlML8nH

CheyenneMtnZoo The Junior Zoo Keeper volunteer program at Cheyenne Mountain Zoo is designed to give 15-17 year olds real zoo... http://fb.me/E2M7GoCj

Ent_CU April is Financial Literacy Month! Learn about all the free tools & resources available to you in our latest blog: http://bit.ly/gMOUCs

BenefitServices Trust is key to sustainable results, says Deloitte CEO | http://sbne.ws/r/79Bs

Ent_CU Get caught up on Ent’s latest Connections newsletter, hitting mailboxes today! http://bit.ly/hweaDB

CSUtilities Wanted: Bright ideas. Apply to be part of Utilities Policy Advisory Committee by 4/8. http://t.co/GDbJZRk

KellerHomes Earth Day at the Garden of the Gods Visitor & Nature Center will be celebrated on April 16th, 2011. The... http://fb.me/H07JBHUI

CheyenneMtnZoo Check out the March/April Waterhole now! To join the mailing list click on "Join My List" on our Facebook page to... http://fb.me/V6yI2web

obrienscarpet1 The next give-away will be a package of three items from Honest Accurate Auto Service $100 Headlight Restoration... http://fb.me/Nzuny83V

JosiahPuttre BBB Presents Letter Rip Day in Pueblo West http://wp.me/p1kzEy-2G

csgazette Deadline Friday for Gazette's Best and Brightest program: The deadline for The Gazette’s annual Best and Brighte... http://bit.ly/h9zJsO

loafnjug Try our new coffee flavor Grand Marnier. The tempting aroma & hint of citrus will put Grand Marnier coffee at the top of your favorites list

TheRealPPAR I uploaded a YouTube video -- CMA Wizard in T5 Part 2 http://youtu.be/XOFWvdJlxII?a

KellerHomes Keller Customer Service....It's Personal: by Stacey Fraughton, Customer Service Manager Stacey Fraughton http://bit.ly/h0iMA0

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

The BBB Eye - So You Think You Need a Lawyer?

4/1/2011

Posted on 4/1/2011 by
As you know, we are always telling consumers to do their research, and part of that is the notion of personal accountability. This month on The BBB Eye we are going to explore several resources you should be aware of in order to keep both yourself and your assets safe.

Katie Caroll of your BBB and Douglas Tisdale of Tisdale and Associates discuss how to decide if you need a lawyer, how to research individual lawyers and resources available if you are looking for advise or information.

How do you know when you need a lawyer? Legal troubles are a good start, but there are many other times when a person may need a lawyer or legal advice. Personal disputes and car accidents are just a few examples of times a lawyer may be helpful.

The first step is to educate and learn about what lawyers are out there and the type of work they do. Just like when dealing with another type of business, there are ways to learn about a lawyer. A good place to start is to check with the state bar association. Find information on a lawyer you might want to use and check to see if they have time set aside to take calls from the public and offer general advice about your legal rights and offer advice on what to do or who to speak with.

There are many different types of lawyers and each has his/her own area of expertise to help in your time of need.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

Buzz With the Bs - Why Is My Computer Infected?

4/1/2011

Posted on 4/1/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet Doug Wilson from Elk Creek Computers. He’ll be talking about computer infections and how they can be avoided.

Why Is My Computer Infected?

Speaker: Doug Wilson, Elk Creek Computers

What is a computer infection and what does it do to my computer?
How do infections get into my computer?
Am I always responsible for my computer being infected?
What should I NOT be doing with my computer?
How can I institute policies and best practices at my business to prevent computer infections

Winner or Loser? says Carol

3/30/2011

Posted on 3/30/2011 by Carol Odell
No matter who you are --- or where you work, play or live, there will be failures. No avoiding it. So, what’s a person to do?

Rosabeth Moss Kanter says recover quickly. In her article Cultivate a Culture of Confidence in the April 2011 Harvard Business Review, Kanter says long-term winners often face the same problems as long-term losers. They respond differently.

If you want to be a winner avoid the “temptations to behave in ways that make it hard to recover fast enough --- and could even make the situation worse.” Kanter says avoid throwing out the game plan, scrambling for self-protecting and abandoning the rest of the group. Hiding the facts and hoping the problem will go away makes the situation worse.

Kanter says to have a “culture of confidence” by building cornerstones that develop and sustain confidence. These include accountability, collaboration, and initiative.

First create a culture that allows mistakes. We all make them. When a problem occurs, define and accept the problem. Work together to help solve the problem. Learn from the challenge. Don’t waste time on worry. Keep moving forward.

Manage what you are thinking. Think positive; defeat negative thoughts. Don’t go over what might have been. Believe in yourself and those around you. Show respect of others around you and seek out their ideas.

Think about your strengths and past accomplishments. In fact, write them down so you can read them if your confidence starts to waiver.

Keep your eye on yours goals.

It doesn’t matter whether your challenges come in your professional or personal life. The thoughts for “cultivating a culture of confidence” apply to both. Our family culture is even more important than our work culture.

What are you doing that is helping you build a culture of confidence?

The BBB Eye - Why a Security System May Be Right for You

3/28/2011

Posted on 3/28/2011 by
As you know, we are always telling consumers to do their research, and part of that is the notion of personal accountability. This month on The BBB Eye we are going to explore several resources you should be aware of in order to keep both yourself and your assets safe.

Carol Odell of your BBB learns about the basics of security systems from Tom Gorab of Emergency Network Security Systems. They discuss types of common intrusion detection devises and how they can be integrated with video to record and verify a break-in. They talk about types of installation and the many ways you can be alerted and access your system.

Home protection is a hot topic, and there are many ways people are protecting their property. One of the many ways to protect your home is with a security system.

A private home security system is an electronic notification system that sends a signal for door, window, and even glass break-ins to alert the homeowner of a breach in their house. A security system can even integrate a video surveillance system with today’s technology. The signal for these alerts comes within one second of the breach and gives an instant notification. This allows the security company the ability to see what is happening and then call the appropriate authorities.

Security systems have become more affordable and practical than in the past. Technology has also made these systems more convenient. A person can now arm and disarm their security system with their cell phone. The installation has also become more convenient. While there is still a hard wired system that can be installed, there are also wireless systems available.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 3-27-2011

3/27/2011

Posted on 3/27/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How to Safely Prepare for Gun Ownership | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | How Applying for the EICS Award Helped Freedom Financial Services | Start with http://southerncolorado.bbb.org - News Center

BBB Event 4-15-11 | eWomen Network Luncheon - The Womens Success Summit | Start with http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | Buying a Used Car | Start with http://southerncolorado.bbb.org and click News Center

BBB Seminar 3-31-11 | What You Never Knew about Systems Can Set You Free! | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB News | BBB Receives Green Star Award | Start with http://southerncolorado.bbb.org and click News Center

INSIGHTS Radio 1-1-11 | Safety & Security in Your Home | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
TheRealPPAR I uploaded a YouTube video -- Conversion Training Part 2 http://youtu.be/IHL6ftN-kEE?a

NewsFirst5 Southern Colorado Health Fair - Volunteers | NewsFirst5.com | Colorado Springs | Pueblo | http://t.co/LPTBoPw

MarketTreasury Monday Coupon of the Day! Drop by Current and receive $4 OFF when you spend $20 or more! Hurry! Ends soon! http://fb.me/Nar0o9v2

Pinnacol Video: Pinnacol Employee Sherry Mars on how volunteering with Junior Achievement opens the world to children http://t.co/ETDxvbP

stargazersnews Great Big Decisions, Great Big Sea, Great Big Laughs http://conta.cc/gWXac2

chuckkocher Using leverage (doing more with less) to improve your business: http://ht.ly/4iQxA

CSBizJournal CSBJ Daily Email: Colo. health exchange - The AT&T deal - more http://www.bsfurl.com/B5Jg/Ih

CSSBDC Check out the @CSBJ 40 Under 40 Rising Stars for 2011..Featured is SBDC Volunteer, Mark Bittle: http://ow.ly/4iRfX

BenefitServices How to find partners you trust - http://sbne.ws/r/73dO

TheRealPPAR I uploaded a YouTube video -- Conversion Training Part 3 http://youtu.be/NZQdtuBmL-A?a

JannaHoiberg ActionCOACH Business Coaching Events http://conta.cc/gIMjmG

CSHBA Education Classes plus Political Endorsements http://conta.cc/dILN5M

CSUtilities Celebrating world water day - if you're drinking a glass of clean water, 884 million others are jealous. http://bit.ly/fgyp22

Ent_CU Looking for a new car? Ent has several on our Auto Auction! Check them out: http://auction.ent.com/

IndyRecords New music this week from Chris Brown, Jennifer Hudson, Panic at the Disco, The Strokes and many more. Info and... http://fb.me/Gn7nszyt

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/dOkI7X

CSUtilities Today's blog: Doing right by water leaks. City Council approves water leak pilot program. http://bit.ly/g8wE8x

CSBizJournal Tired of hunting down news each morning? Our free AMRoundup delivers news from all over the web to your inbox (sample: http://ow.ly/4kNFm)

RealLivingCS Ask a Realtor: I Want to Buy a New Home and Rent Mine Out - Is It Possible? http://ow.ly/4kSkG

BenefitServices 4 ways to be a business people want to work for - http://sbne.ws/r/74F8

ChampionWindows Understanding what the rating stickers on new windows mean. New on the Champion Blog - http://bit.ly/dUfNkx

AFCMortgages How to Buy A House: How to Finance a New Home http://rca.st/hkV0Oe

TheRealPPAR I uploaded a YouTube video -- Conversion Training Part 4 http://youtu.be/6MGKWVg9who?a

KRDONC13 Because who doesn't love free stuff? Enter to win weekend getaway at GOG Club! http://bit.ly/fxWXCy

TheRealPPAR I uploaded a YouTube video -- Conversion Training Part 5 http://youtu.be/08eVbtxVcYs?a

PuebloStorage Check this video out -- Affordable Student Solutions http://t.co/Sr5x9rP

CanonChamber 2011 Chamber E-Blast #16 - Things to do http://conta.cc/eYzpUv

RealLivingCS Good news for buyers: http://ow.ly/4lNgZ

CSUtilities Earth Hour encourages folks to flip the light switches off for 60 minutes. We say, let's save every hour! http://bit.ly/hWuCAD

URTaxlady Get all the facts you need about filing an extension at http://urtaxlady.wordpress.com/

Ent_CU Ent's latest Podcast 27 – Resources For Your Business - 27 Resources For Your Business March 24, 2011 6:07 minute... http://ow.ly/1bVfEq

BenefitServices Expert fixes for start-up budget mistakes - http://sbne.ws/r/762k

rnrcoffeecafe FINALLY! After way too long, our new website is up! New menu, new info, all sorts of goodies! (The downloadable... http://fb.me/EJKWzfsq

IndyRecords Radiohead's new album "King of Limbs" is out on Tuesday and we have some pretty killer lithographs to hand out... http://fb.me/TZTfflfA

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

BBB Receives Green Star Award

3/25/2011

Posted on 3/25/2011 by
Mobile Record Shredders has recognized your Better Business Bureau for our environmentally conscious efforts by awarding us their Green Star award.

During 2010, Mobile Record Shredders collected 2,080 pounds of material from our offices which is equivalent to 1.04 tons.

This means with their help we saved:

18 trees
7,280 gallon of water
4,264 kilowatts of energy
5 cubic yards of landfill

Because of this environmental recycling program, we were able to prevent 62 pounds of pollutants from entering the earth’s atmosphere. The total financial value in savings is $5,433.88.

This may not seem like an exorbitant amount of money, but wouldn't it be wonderful if even half of our area businesses did this. We could make a significant change!

Buying a Used Car says Carol

3/23/2011

Posted on 3/23/2011 by Carol Odell

Do you or your children need a good used car? Is it stressing you to look for a used car? Buy with confidence by considering the following tips:

Think about how long you will keep the car, what color, size, and features you want. And, of course, what you can afford.
Talk to people who have a car like you are considering buying. What do they like or dislike about the car?
Talk with your bank or credit union about their terms for a used auto loan.
Use resources about used cars, such as Edmunds’s Used Cars Prices and Ratings (www.edmunds.com), Consumer Reports, Monthly Kelly Blue Book (www.kbb.com).
Check out the dealer’s reputation at the Better Business Bureau (www.bbb.org).
Ask the dealer for the CARFAX on the vehicle and/or how you can contact the previous owner.
Check with banks and credit unions for repossessed cars to pay off defaulted loans.
If you buy from a private owner, ask for the car’s maintenance and repair records. Check the title to make sure the seller is the legal owner.
If you buy from a government, private or online vehicle auction, be prepared to pay on the spot. If you are not a car expert, take a friend who is.
Inspect the car in daylight and good weather.
Road test, checking out everything on that dashboard --- lights, radio, wind shield wipers, heater, etc. Listen for unusual engine noises. Drive on a variety of roads. Do the brakes grab?
Look for warning signs such as touch-up paint and poor-fitting doors-- either could mean the car has been wrecked.
Check for uneven wear on front tires. Uneven wear could mean bad alignment or suspension damage.
Look for signs of odometer tampering. White lines between numbers that don’t line up or vibration of the 1/10 mile number while the car is moving are indications of this.
Regardless of where you purchase the car, have your mechanic check it over before you make a final offer. If you buy at an auction, remember you have to bring a mechanic with you.

Have fun shopping. Buying a used car can be a great way to save money --- if you do your homework before you buy.

Do you have any good tips to share?

How Applying for the Excellence in Customer Service Award Helped Freedom Financial Services

3/22/2011

Posted on 3/22/2011 by
Building good employee morale is one of the most important keys to running a successful business, and it starts with the recognition that your workers are one of your biggest assets. Your employees can be a source of innovation and a positive customer experience that will lead to increased sales.

Good customer service skills are not natural for many people. Knowing how to bring the best out of your employees will therefore not only make your business a more enjoyable place to be, but it will also affect your bottom line.

Evaluating your company's customer service is a process that encompasses every facet of your business. It places everyone on the same level and opens the lines of communication to speak freely from the people answering the phones to the people making the top business decisions. Employees and owners can all learn from each other and become closer while working to achieve a common goal. It creates more unity and a tighter group and your company grows because of it.

Robert Clennan, branch manager of Freedom Financial Services, talks about how the application processes improved their employee morale and created more unity and a tighter group.

What is EICS?
The Excellence in Customer Service (EICS) award program is a comprehensive customer service improvement program run by volunteers. All companies in southern Colorado are invited to participate.

Click here to learn more about EICS and how it can benefit your organization.

The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.

Here is a little information about Freedom Financial Services.
Freedom Financial Services strongly believes every client should be served with integrity, dignity and respect. Without compromise, Freedom is committed to providing the loan that is in the best interest of our clients, not our bottom line. We will continue to educate the community to empower our clients to make responsible and informed fiscal decisions that will result in greater financial peace of mind.

Link to the Freedom Financial Services website.

The BBB Eye - How to Safely Prepare for Gun Ownership

3/21/2011

Posted on 3/21/2011 by
As you know, we are always telling consumers to do their research, and part of that is the notion of personal accountability. This month on The BBB Eye we are going to explore several resources you should be aware of in order to keep both yourself and your assets safe.

Katie Carrol of your BBB visits Elden Leasure at Leasures Treasures to discuss gun ownership and what to consider if you decide owning a gun is right for you. They talk about what training courses you might take, some features to look for and where to go to find out about required permits.

Gun ownership is an individual decision and one that should not be made on a whim. There are certain steps to take and think about before buying a gun. Elden Leasure speaks with Katie about some of these steps, and the proper ways to learn about gun ownership.

The first step is to decide whether or not a gun is really what you want to own. The second step is to then decide which type of gun is right for you. The third step is to take a class on the proper use and safety of a gun.

Elden recommends taking a three day course taught by professionals. This type of course offers people a chance to be on the range actually using the gun, allowing participants to become familiar with a weapon and to also be around trained experts that can help explain how the gun works and the safety that needs to be used when handling a firearm. The more familiar you are with your gun the more comfortable you will feel around the weapon.

If concealment of a firearm is something you think might be an option, then speak with the Sheriff’s department and they can help you with any questions or programs you might need to take.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 3-20-2011

3/19/2011

Posted on 3/19/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - How Insurance Can Protect You | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Seminar 3-31-11 | What You Never Knew about Systems Can Set You Free! | Start with http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | Getting a Copy of Your Birth Certificate | Start with http://southerncolorado.bbb.org and click News Center

BBB Event 4-7-11 | Put Away the Lawnmower, Charlie; Those Are Trees Out There! | http://southerncolorado.bbb.org - Calendar of Events

Your BBB in the News | 'Clickjacking' A Way To A Scam You | http://www.krdo.com/news/27222713/detail.html

INSIGHTS Radio 11-27-10 | How the Judicial Branch Works | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

INSIGHTS Radio 12-4-10 | Meet Linda Navarro from The Gazette | http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
csgazette TV Talk Blog: KKTV wins Station of the Year at CBA Awards: KKTV/Channel 11 won the “Station of the Year” award a... http://bit.ly/e5rYNw

infrontcolorado We have a new guy helping design websites in Colorado Springs - check out Jordan Richmeier at http://www.infront.com/team

CheyenneMtnZoo Come to "Cheyenne Mountain Zoo's MEMORIAL DAY PLANT SALE" Saturday, May 28 at 9:00 am until Monday, May 30... http://fb.me/IHAX9tH5

BenefitServices 5 tips to make better decisions: http://sbne.ws/r/6ZyF

CSBizJournal Champion Windows seeks nonprofits that need grants - Champion Windows of Colorado Springs started a corporate giving... http://ow.ly/1bLxsh

beefywheel1 What do you say are the best Apps for your PC? We have 20 FREE recommendations! Comment on what you think. http://fb.me/M5dlJmmk

DrKenGasper Here is the news story about Dr. Gasper and Functional Orthodontics on Fox 21. "He's able to form the mouth as... http://fb.me/TWOhOWCX

BobPenkhus Up to 50MPG? Free gas for a year? Find out how with OperationMPG, now underway at Bob Penkhus - http://bit.ly/gOEcQC

Pinnacol Talk to Your Doc: Getting to Know Your Provider Before a Workplace Injury - http://bit.ly/i6OezP

CSHBA Entry Deadlines plus Political Endorsements http://conta.cc/iblrJ7

AccountantEspen Check out my latest articles: http://EzineArticles.com/expert/Espen_F._Jansen

Ent_CU Congrats 2 Victoria in Ent’s Marketing Dept! She was chosen as a 2011 Rising Star by the @CSBJ - recognizing leading professionals under 40.

IndyRecords New at Indy today: Rise Against, Travis Barker, Lady Gaga, Steve Martin, Screeching Weasel, The Fighter, Mastodon... http://fb.me/FY4Qbrvm

premierback The 5 Early Warning Signs of Metabolic Syndrome. Are you at risk? Give us a call at 719-544-1161 if you want to... http://fb.me/CJ4eRoCT

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/eVYL1L

TheRealPPAR I uploaded a YouTube video -- Conversion Training Part 6 http://youtu.be/V_M-JnRKMXA?a

BenefitServices March 2011: HR and Benefits Update http://wp.me/p1nV9B-1Z

JannaHoiberg We know the health of our bodies, or should. Do you know the health of your business? Check out our Business... http://fb.me/BJK5cYVp

BenefitServices White House to lobby Congress for a "privacy bill of rights" http://sbne.ws/r/715W

rnrcoffeecafe We have a new coffee available! Honduras Santa Barbara "Lo Mejor de San Vincente." Blueberry syrup, tart raspberry... http://fb.me/VhEc2L0v

JannaHoiberg News from ActionCOACH Business Coaching http://conta.cc/gXMjqC

MarketTreasury Welcome to March. Forty pages of the best in town! http://fb.me/NWGyd4yD

JannaHoiberg Determine your major objectives, targets, aims and destination at our GrowthCLUB on April 1, 2011. Spend a fun... http://fb.me/S83Ae1qX

CSSBDC Women in Business Pitch Party Tuesday at SBDC http://ow.ly/4gGqA

csgazette Cheyenne Mountain Zoo hailed as Best Attraction Outside Denver: For the second year in a row, Colorado Meetings ... http://bit.ly/gFxXox

amnetinc Amnet is Hiring! We're looking for a Level 3 Help Desk Professional. http://bit.ly/AmnetIsHiring

BestwayDisposal Bestway's Material Recycling Facility on it's way to Colorado Springs http://bit.ly/fwPZEX Exciting News!

coutura Coutura is looking for our next Concierge: http://ow.ly/4gY2d Do you know someone who would be a perfect fit?

PPRedCross BLOG post: Support your local Colorado Springs Chapter http://bit.ly/e5UiXX

Ent_CU Identity theft and fraud cases are on the rise! Don’t be a victim. Learn ways to protect yourself at www.Ent.com/IdentityProtection

TheRealPPAR I uploaded a YouTube video -- Conversion Training Part 1 http://youtu.be/UT3S0gxJahg?a

CallJustDetails Check out our blog for examples of our work, and to read about our team. http://fb.me/MOHFVNe8

FishCOSprings Check our FB Page, http://on.fb.me/fS8UKt for our March promotion for a FREE Window Cleaning for a deserving person! See left side link.

CrazyHerman Come Down To Nevada Auto Sales To Get Your FREE Crazy Herman T-Shirt! http://fb.me/G17tew3Q

novusglasscs Our latest venture is featured in Parts & People magazine--here's the link: http://www.partsandpeople.com/Mountain/articles/view/6752

CrazyHerman I uploaded a YouTube video -- Nevada Auto Sales Infomercial http://youtu.be/5H2HqtwZ3QM?a

PhantomCanyon Visit www.PhantomCanyon.com to sign up for our E-mail list and receive Phantom Canyon News & New Beer Alerts

loafnjug Does all that March madness make your hungry? Kroger Jerky is something to chew on get 3 for $3. March in for savings at Loaf 'N Jug.

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

BBB Seminar - Keep Your Customers

3/17/2011

Posted on 3/17/2011 by
Put Away the Lawnmower, Charlie; Those Are Trees Out There!

Speaker: Vicki Hitzges

If you own a business, work for a company or want to shine in your job... don’t miss this presentation.

According to the Harvard Business Review, if you can prevent 5% of your customers from leaving you, you can increase your bottom line by 25% to 95%. That’s too bad for most companies because US News and World Report found that the average United States business loses 15% of its customers each year. Most of those customers leave is due to poor or indifferent service or a poorly handled complaint.

If you’re serious about hanging on to your customers, attend this high-energy session. You’ll get tips on how to attract and keep customers, how to close sales and win friends and how to build strong relationships both at the office and at home. What’s more, you’ll laugh, learn and take away knowledge you can put to use right away!

Seating is limited. Register now.

Click here to register.
Click here for flyer.

Date:
Thursday, April 7, 2011

Time:
7:45 a.m. - 8:15 a.m. - Registration/Breakfast
8:30 a.m. - 10:00 a.m. - Seminar

Location:
Pueblo Community College - Fortino Ballroom
900 West Orman Avenue, Pueblo

Tickets:
BBB Accredited Businesses:
$25.00 in advance; $35.00 at the door

All Others:
$35.00 in advance; $45.00 at the door.

RSVP:
Please register online by clicking here.

If you have difficulties with the online registration or need more information, contact Zella Richardson at (719) 542-1605 or zellar@bbbsc.org.

Getting a Copy of Your Birth Certificate says Carol

3/16/2011

Posted on 3/16/2011 by Carol Odell
Do you need a copy of your birth certificate for a passport, to apply for a job, purchase insurance or other reasons? Where do you begin?

Don’t be pulled into a scam. There are some sites that will charge a fee for what you think is a purchase of your birth certificate. After you pay, you learn it’s just a finder’s fee for a website where you can actually purchase a birth certificate, such as www.vitalchek.com.

Also, don’t be caught by a phishing scam. The site pretends to be a legitimate one, such as a government site, when in reality it is a fraudulent site designed to get information to steal your identity.

To get a Colorado birth certificate, I visited the Colorado State Vital Records website. On the site it states the Colorado State Vital Records office does not accept credit cards or online orders. They have partnered with VitalChek to provide an online service. VitalChek does charge a fee for this service and accepts all major credit cards.

VitalChek also provides death certificates. They are a BBB Accredited Business.

If you have time and want to write the state for your birth certificate, visit the “Where to Write for Vital Records” page on the Centers for Disease Control and Prevention’s website. This site will tell you where to send a check and for how much. You will save some money this way. A Colorado birth certificate is $17.75 with this option. Through VitalChek it is $20.00 plus a $7 VitalChek fee and a $5.50 agency expedite fee.

Where do you start if you weren’t born in Colorado? Rules, ordering instructions, and fees for all states, the District of Columbia and all US possessions can be found on the “Where to Write for Vital Records” webpage. Select the state where the birth certificate was issued. Each state has its own set of rules and fees for ordering the certificates. The federal government does not issue birth certificates.

A certified copy of a birth certificate has a registrar’s raised, embossed, impressed or multicolored seal, registrar’s signature, and the date the certificate was filed with the registrar’s office, which must be within one year of the person’s date of birth.

Have you had any problems obtaining your birth certificate?

BBB Seminar - What You Never Knew about Systems and How They Set You Free!

3/14/2011

Posted on 3/14/2011 by
What You Never Knew about Systems and How They Set You Free! Or, How to Be the Two People You Know You Need to Be

It sounds mysterious… What do systems have to do with customer service and bottom line profit? And how can they set you free?

Join us for an exciting workshop with a panel of experts. You’ll learn how streamlining your systems can lead to better customer service, resulting in increased revenue and a solid bottom line!

Diane Snead, productivity consultant, will share tips to set you on the path to organized success through time management and the smart allocation of resources.

Mary Sullivan, solution developer, will show you how to develop systems by clearly defining priorities. She’ll give you suggestions for keeping yourself out of “crisis mode” and teach you how to focus on being your customer’s best friend.

Kate Keeley, communications representative, will tie it all together with technology. Whether you currently use an index card system, the latest database software, or keep information all in your head, her money-saving ideas can deliver results that keep your customers coming back.

You don’t want to miss this value-packed workshop!

Click here to register.
Click here for event flyer.

Date:
Thursday, March 31, 2011

Time:
8:00 a.m - 10:30 a.m.
Check-in begins at 7:30 a.m.

Location:
Gay & Lesbian Fund for Colorado
315 East Costilla Street, Colorado Springs

Tickets:
$10.00 with pre-registration
$20.00 at the door
Please bring a non-perishable food item to donate to Care & Share.

RSVP:
Please register online. Click here to register or go to www.blacktie-colorado.com/rsvp and enter event code: BBB331.

Limited Seating - Reserve Early

Contact Kelly Clark for more information at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

The BBB Eye - How Insurance Can Protect You

3/13/2011

Posted on 3/13/2011 by
As you know, we are always telling consumers to do their research, and part of that is the notion of personal accountability. This month on The BBB Eye we are going to explore several resources you should be aware of in order to keep both yourself and your assets safe.

Carol Odell of your BBB talks with Barbara Bates from Don Bates Insurance about what types of insurance you may need. They discuss the advantages of umbrella insurance, how increased claims from area natural disasters can raise everyone’s rates and how often we should contact our agents to review our coverage and make any necessary adjustments.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 3-13-2011

3/12/2011

Posted on 3/12/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Should You Take Self Defense Classes? | Start with http://southerncolorado.bbb.org/thebbbeye

Your BBB Invites You to Apply for the 2011 Excellence in Customer Service Award | Start with http://southerncolorado.bbb.org - News Center

New Blog from BBB CEO | Will That Be Plastic or Plastic? | Start with http://southerncolorado.bbb.org and click News Center

BBB Event Reminder 3-17-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event Reminder 3-17-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

Event Reminder 3-18-11 | eWomen Network - register before price goes up | Start with http://southerncolorado.bbb.org - Calendar of Events

INSIGHTS Radio 11-20-10 | Have You Been Scammed? | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
CSSBDC CSSBDC Workshops now coming to the Tri-Lakes area! This month: Develop a World Class Brand on a Small Business Budget http://ow.ly/49vUT

PhantomCanyon Get $50 off when you book your next banquet business luncheon at Phantom Canyon's 3rd floor & mention this ad: http://bit.ly/gXGEep

PhantomCanyon PCBC voted 2010′s Best in the Independent http://t.co/t2dn4kW

URTaxlady Tax alert: Two IRA deadlines coming up! Find out more at http://urtaxlady.wordpress.com/

CheyenneMtnZoo Here is a short video of Rosie, our NEWEST bear, checking out her exhibit for the first time, & playing in the snow! http://fb.me/FBWeA5cl

CanonChamber 2011 Chamber E-Blast #13 http://conta.cc/hUb7ch

amnetinc Tech Tip Tuesday: Keeping Safe on the Internet - Part 4 : Pop-Ups. http://ht.ly/4ahn6

URTaxlady Deferring taxes sounds like a good idea, but is it? Read more at http://urtaxlady.wordpress.com/

mccloskeymotors Come to "Job Fair for Sales, Customer Service and Techs" Thursday, March 17 from 8:00 pm to 11:00 pm. Sales,... http://fb.me/WliQA4bO

CSSBDC Newsletter: Hickenlooper Meetings, Seminars in Tri-Lakes, Women Business Pitches and more... http://conta.cc/eFwgKb

CMRCOS Hey everyone! An article on Cheyenne Mountain Resort was featured on GoColorado.com! Writer Chad Chisholm... http://fb.me/BhVZkBrM

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/fG5Nip

Ent_CU Check out our new blog! Interesting stats about local credit card use. Read & take the "No New Debt" challenge with us! http://bit.ly/i18ZKG

CheyenneMtnZoo A father and son “campout” at the Zoo is the perfect opportunity for some male bonding! Eat a hearty dinner and... http://fb.me/ZZPwugMt

infrontcolorado New post: We're getting SASSy http://blog.infront.com/were-getting-sassy/

csgazette Side Streets Blog: PHOTO OF LANDSCAPER SHOCKS READERS: At least two Gazette readers were shocked to see a photo ... http://bit.ly/hMogFZ

BenefitServices 32 rules you can't do business without. - http://sbne.ws/r/6XtY

springshosting We are super excited to announce that we've added Qwest as an additional carrier! We are the only provider in... http://fb.me/CivbjvAO

airport_auto Wednesday March 16, Spring service clinic 5:30-7:00 at airport automotive Food, Fun, Prizes. e-mail me or call for more info.

URTaxlady Home offices - when can you take a deduction? Read more at http://urtaxlady.wordpress.com/

DanceColorado Ballroom Dance Club Friday, March 18th! http://conta.cc/fiPlKw

CheyenneMtnZoo ADULT VOLUNTEERS NEEDED at the Zoo! If you love animals & want to be a part of connecting animals & people, join... http://fb.me/JeiYTzbN

infrontcolorado How to hire somebody for SEO | http://bit.ly/dNoQbT

FineArtsCenter RT @peakradar: The Fine Arts Center is having a Public Free Day next Tuesday. Make sure to stop by! http://bit.ly/gSwD0X

CSUtilities Watch our latest video re: environmental responsibility & the solar project at the US Air Force Academy. http://bit.ly/fEHDOd

URTaxlady Early investment planning can save taxes read more at http://urtaxlady.wordpress.com/

DrKenGasper Try your "Luck of the Irish" and pick a 4-leaf clover to see what you win. A Discount? A Gift Certificate? A... http://fb.me/RXd8NfLi

parkaveprop Check this video out -- Colorado Springs Homes For Sale~Satisfied 1st Time Buyer http://t.co/oozGInO

csgazette Penkhus named Humanitarian of the Year at heroes banquet http://ubin.cc/g1rpRm

ComitoBuilding News from Comito Building and Design http://conta.cc/hQsACA

CSUtilities What's the difference between a rate change and a cost adjustment? Find out in today's blog. http://bit.ly/dOGBEq

URTaxlady What you need to know about interest deductions. Read more at http://urtaxlady.wordpress.com/

FishCOSprings Call @FishCoSprings 599-1910 for our $75 window cleaning special- a great start for your spring cleaning. See how we can brighten your world!

JosiahPuttre If you live in Pueblo CO is it important to use a local BBB accredited Roofing Contractor? http://j.mp/eenvOv

loafnjug Are you ready for nonstop basketball? You might need the Loaf 'N Jug PM Pick Me Up - any size Coffee or Cappuccino for 59¢ (noon - midnight)

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

What’s in it for me? Why should I join the Better Business Bureau?

3/10/2011

Posted on 3/10/2011 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Continental breakfast is provided so early reservations are very much appreciated. Thank you to our sponsor Pennica Financial Group.

Date:
Thursday, March 17, 2011

Time:
8:00 a.m. - 9:00 a.m.

Location:
Better Business Bureau - Colorado Springs office
25 North Wahsatch Avenue, cross street is Kiowa

Tickets:
Free

RSVP:
Please register online. Go to www.blacktie-colorado.com/rsvp and enter event code: benefits317.

For BBB Accredited Businesses who would like to customize their free ShopMyBBB.com webpage, we hold an editing class following the benefits event from 9:15 a.m. - 10:15 a.m.

Click here for flyer.

Will That Be Plastic or Plastic? says Carol

3/9/2011

Posted on 3/9/2011 by Carol Odell
Do you realize which card carries the most risk? A stolen credit card or a stolen debit card? Without a doubt a stolen debit card carries more risk.

Federal law says that you can only be held liable for $50 of fraudulent charges on your credit card. Many banks will waive that charge.

According to www.federalreserve.gov if your debit card is stolen your loss is limited to $50 --- but you have to tell the financial institution within two days after learning of the loss or theft of your card. If not, you could be held liable for $500.

There’s more. If you let the unauthorized transaction go unreported more than 60 days after it appears on your statement, you are liable for all the charges! However, if you check your bank account transactions online at least once a week, you are going to know what is going on with your account.

There’s an even bigger problem with the debit card. The thief can clear out your entire bank account by using your PIN at an ATM. This leaves you with no money to pay your bills. Granted, the bank could cover most of your losses and return money to your account, but that will take time to do the necessary investigation.

Also, because the money for your transaction with a debit card is taken at the point of purchase, you could possibly run your balance too low and end up with an expensive overdraft charge.

Some people argue that it is better to use a credit card because you are using someone else’s money until the statement is due. So, if you are charging at the beginning of the billing cycle you have a month to use someone else’s money.

I like to use a debit card for those small dollar amount transactions. You don’t have to carry as much cash, plus you don’t have a bunch of small transactions on your credit card to check at statement time. Plus, many times businesses don’t like you to make charges for a small purchase.

In my wallet you will find both credit cards and a debit card. They each meet different needs. What works best for you? Why?

We Invite You to Apply for the 2011 Excellence in Customer Service Award

3/8/2011

Posted on 3/8/2011 by
How would you like to attract new business, build customer satisfaction and see your company recognized by area community and business leaders? Does your customer service shine? The BBB of SC Foundation's Excellence in Customer Service (EICS) program can be a tremendous benefit to your business.

Designed to recognize superior customer service and help businesses improve their service practices, EICS is a comprehensive process to analyze your service, enhance it and integrate a philosophy of continuous improvement.

Studies confirm businesses that focus on quality customer service have significantly higher levels of financial and employee performance than those that do not. An emphasis on high-quality customer service has measurable impact on your business's bottom line.

We invite you to participate in our program. Businesses that apply and meet the criteria are honored with the Excellence in Customer Service Award at a special banquet attended by the region's top community and business leaders.

What is EICS?
The Excellence in Customer Service (EICS) award program is a comprehensive customer service improvement program run by volunteers. All companies in southern Colorado are invited to participate.

Click here to learn more about EICS and how it can benefit your organization.

The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.

The BBB Eye - Should You Take Self Defense Classes?

3/6/2011

Posted on 3/6/2011 by
As you know, we are always telling consumers to do their research, and part of that is the notion of personal accountability. This month on The BBB Eye we are going to explore several resources you should be aware of in order to keep both yourself and your assets safe.

Katie Carrol of your BBB takes on Eric LaLone from The Defense Institute to find out who is a good candidate for a self-defense classes, what look for if you are shopping around for an instructor and on how to properly defend yourself in any situation.

There may come a time in your life where a situation presents itself, such as a person trying to rob you on the street, and you have two choices: fight or flight. At that very moment you will have to decide if you possess the necessary skills needed to protect and conquer your assailant.

The purpose of self-defense classes is to train people to defend themselves in any situation. Instructors teach people of all ages, shapes and sizes the proper way to guard against danger. The criminals attacking and robbing the public show no mercy or good will towards their victims. They won’t attack and say “please give me your money”, they are violent and forceful.

Self-defense classes put people in these types of real world situations and teach their students how to handle an uncomfortable situation and be able to make it back home to their family or friends in one piece.

Class length varies and classes are usually concept based. They frequently focus on getting the assailant down on the ground and making sure they stay there and are no longer a threat. Using the element of surprise is also a key factor in being able to protect yourself.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets -- 3-6-2011

3/5/2011

Posted on 3/5/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip - The BBB Eye - Should You Repair, Replace or Redesign Your Jewelry? - Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Businesses Only | The Insider March e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

We want you! | Your BBB is seeking a part-time Complaint Analyst | Start with http://southerncolorado.bbb.org/bbb-jobs to find out more.

BBB Event 3-11-11 | Buzz with the Bs - The Myth of Time Management | Start with http://southerncolorado.bbb.org - Calendar of Events

Your BBB in the News | The Role of the BBB in Our Community | http://www.coloradoconnection.com/news/story.aspx?list=194972&id=588390

From BBB Accredited Businesses:
usahockey Support the game! Become a "Friend of Hockey" - Sign up for free & view membership benefits here: http://bit.ly/fyu8Xz

VedaSalonSpa 5k Walk/Run - April 3rd, to Benefit the Catamount Institute by Veda Salon and Spa! http://ow.ly/44s6D

EberhardtPhoto Free photography for military families... I will send 24 free 4x6's in a small album to deployed service members. Contact me for details.

CheyenneMtnZoo Thanks gazette.com for the great story about our gorilla, Asha, and the amazing surgeons who helped save her life! http://fb.me/UpWGdZzM

BenefitServices March Wellness News from BSG: http://t.co/ZCcK7GU

BriarhurstManor Come to "$19- 4 Course NY Strip Steak Dinner" until Tuesday, March 15 at 8:00 pm. March... http://fb.me/SYyakjUy

Pinnacol Is there a link between employee wellness and workers' comp costs? http://www.pinnacolblog.com/

PPWFC Great Customer Service - March 2011 http://conta.cc/h4yr9F

CareandShareFB would like to thank Chefs Catalog for their generous donation of two incredible items (Kitchen Aid stand mixer and... http://fb.me/M8vOYTcl

CSSBDC NEW Workshops from the Colorado Spring SBDC http://conta.cc/gQ9xwl

CSBizJournal We're giving away 4 season tickets to Air Force Football ... get entered to win - http://csbj.com/daily-e-mail/

IndyRecords Win tix to see Dirty Heads at the Summit on 3/12! E-mail us at contests@beindependent.com with "Dirty Heads" in... http://fb.me/DySvaOwu

csindependent 99 players have signed up for free to play #INDYBBall so far. Would you like a free beer every week? http://bit.ly/eEqGDn

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/hrqbxz

ChampionWindows Welcome to our blog! We are pleased to announce that we have officially launched our company blog - http://ow.ly/46uHU

CanonChamber 2011 Chamber E-Blast #12 http://conta.cc/fQ0lpu

JannaHoiberg ActionCOACH Business Coaching Events http://conta.cc/hLe7po

IndyRecords We have a pair of tix to give away for Good Charlotte at the Summit on March 18! Enter by e-mailing us at... http://fb.me/WOtCieAU

URTaxlady Corporate filing deadline is March 15! Read more at http://urtaxlady.wordpress.com/

KRDONC13 Free legal help next weekend in COS: http://bit.ly/g2potY

CSpringsRealtor I now offer Rental Property Management to only select clientele as part of my services at Infinite Horizons... http://fb.me/M28fXxpw

CenturaHealth Great article in The Gazette about Penrose-St. Francis, part of the Centura Health network. http://ow.ly/47iqG

LuisaGraff We won Best Bridal Jeweler in Colorado Springs Style Magazine!

CSSBDC We're updating our WEBSITE! Check it out and give us some suggestions for features/design or resources you'd like to see: http://ow.ly/47srp

ctuniversity Learn more about the Executive MBA Online program at Colorado Technical University : http://goo.gl/9OLVl

Downtown80903 MMMmmmm....Dinner Fresh Sheet (3/3-3/9) MacKenzie's Chop House! The Pork Osso Bucco with butternut squash risotto,... http://fb.me/SXHyO4jF

URTaxlady Don't overlook tax-saving deductions veiw them all at http://urtaxlady.wordpress.com/

VedaSalonSpa Visit our link and see what is going on with Veda for Earth month and come join us. http://www.coloradoaveda.com/earth-month-events

CSHBA FREE Online construction plan room overview http://conta.cc/fpNhBL

Ent_CU FREE Seminar: For Your Biz – Common Legal Issues, Choice of Biz Entity. March 8, 5 – 7 pm, Pueblo Comm College. Info: http://bit.ly/dE1Xkw

CSUtilities Because of a plan that began back in 1982, our community is clear of one of the threats for natural gas explosions. http://bit.ly/f275e0

usahockey Have you received the March issue of USA Hockey Magazine yet? What's your favorite story? http://bit.ly/grwKFn

loafnjug Chew on this! Kroger Jerky 3 for $9.99 now at Loaf 'N Jug. Go for Gatorade G2 20oz - 2 for $2... 32oz 2 for $3.

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Buzz With the Bs - The Myth of Time Management

3/2/2011

Posted on 3/2/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet Richard Klemp of Next Level 360 Training. He’ll talk about why managing time is a waste of time and how to truly improve your productivity.

The Myth of Time Management - Speaker: Richard Klemp, Next Level 360 Training

Why managing time is a waste of time.

How to define time
Why day planners and calendars are NOT the answer
The paradox of time
The two types of time issues
Understanding the First Things First Matrix

The Week in Tweets -- 2-27-2011

2/26/2011

Posted on 2/26/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Are Gold and Diamonds Sound Investments? | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | BBB Foundation Holds "BBB Reel Teens" Video Contest | Start with http://southerncolorado.bbb.org and click News Center

New Blog from BBB CEO | Scam Alerts for Traveling Abroad | Start with http://southerncolorado.bbb.org and click News Center

BBB Event Announcement 3-18-11 | eWomen Network Luncheon | Start with http://southerncolorado.bbb.org and click Calendar of Events

Your BBB now accepting applications for the 2011 Excellence in Customer Service Awards! | Start with http://southerncolorado.bbb.org/eics

New Video Clip | The BBB Eye - What to Know about Buying and Reselling Diamonds | Start with http://southerncolorado.bbb.org/thebbbeye

From BBB Accredited Businesses:
MarketTreasury I uploaded a YouTube video -- Market Treasury Entertainment Spot with voice.mov http://youtu.be/xYC_I_mf_1Q?a

ChieftainNews Congrats to Chieftain Managing Editor, Steve Henson, for the 2011 Newspaper Person of the Year! http://fb.me/V4kk6zsV

ChieftainNews The Chieftain also received 18 awards from the Colorado Press Association's annual newspaper contest http://fb.me/S8ORgkde

chuckkocher Do you execute on a consistent basis with your business? Hear more: http://bit.ly/Koch110221

DuracleanCOS We are going to be a part of the Apartment Association Expo on March 9th and 10th. We think fresh made cookies... http://fb.me/HFsZ2he3

RealLivingCS Ready to sell? Five questions to ask when hiring a Realtor. http://ow.ly/40wMA

CSBizJournal Business Journal takes home three statewide awards - The Colorado Springs Business Journal won three awards in the C... http://ow.ly/1br66l

Spencersgardens Our website has been updated! Check out the upcoming and FREE Garden Success Show! Details: www.spencersgardens.com

CSHBA Dates Announced for the Home & Garden Show http://conta.cc/eOGVfU

JosiahPuttre Spring cleaning and sprucing up the exterior of your home increases the value http://wp.me/p1kzEy-1N

CSSBDC Save the Date! Small Business Day is June 9th (more details to come) Workshop, Luncheon and Awards! Contact 2 nominate a biz: sbdc@uccs.edu

CheyenneMtnZoo With all this warm weather it is easy to get excited about SPRING TIME planting! Our Annual Plant Sale is now LIVE... http://fb.me/IGG2ZkVL

rnrcoffeecafe Hey we're updating our hours! Monday-Friday 6am to 5 pm Saturdays 7am to 4 pm. Yes we're still closed on Sundays!

amnetinc Tech Tip Tuesday: Keeping Safe on the Internet - Part 3: E-mails. http://ht.ly/41usp

CSHBA Press Release - North Nevada Expo Center http://conta.cc/hgg0rA

RealLivingCS What the Heck is a Spec and Could it Be Right For You? http://ow.ly/424WR

CSSBDC We're looking 4 volunteer professional journalists/writers & photographers to help w. 1x/mo. project! Contact Shawna smarkiew@uccs.edu

kktv11news Beware of Cash Withdrawals to your Checking Account http://goo.gl/fb/CiNcA

CanonChamber 2011 Chamber E-Blast #10 http://conta.cc/dOOMXa

MarketTreasury Call Hardwood Cafe for the hard wood flooring in Colorado! Design your dreams right online at www.hardwoodcafe.com! http://fb.me/EHB9M2zl

Spencersgardens Want the healthiest lawn on the block? Learn how! Fri, March 11 @ 9:15 as Mike Spencer presents a seminar on lawn care. 719-392-2726

topguncs Carpet Cleaning Special Discount http://goo.gl/fb/nqOH0

JannaHoiberg News from ActionCOACH Business Coaching http://conta.cc/eLLC07

csworldarena Enter to win some tix to Jeff Dunham March 3 at the World Arena from @csindependent! http://ow.ly/42Hzd

Pinnacol Learn how to create a modified duty policy at Pinnacol on March 8. It's free to policyholders! http://bit.ly/9Uy1X2

IndyRecords Win a pair of tix to see Cold War Kids at the Ogden on 3/8! E-mail us at contests@beindependent.com with ""Cold War... http://fb.me/Sder48Kw

CheyenneMtnZoo FOX21 News reported on our Zoo team and interviewed Zoo President and CEO, Bob Chastain, who led this expedition.... http://fb.me/ILS84R8k

csindependent The Indy's March to the Championship contest has started. Sign up at http://bit.ly/eEqGDn tweet your smack with #INDDYBall win $500 CASH

CascadingMedia NEW Blog Article Posted! Your Online Store Front | Cascading Media http://ht.ly/42Rnk

Ent_CU Attn:Small biz owners! Check out the latest EntTalk blog about finding the right resources 2 succeed in 2day’s economy: http://bit.ly/hUTGYW

CallJustDetails 2 Quick Facts about Industrial Painting FACT- Make your facility look like new simply by painting. Nothing else... http://fb.me/u0QxM6hx

PPWFC Youth Newsletter - March 2011 http://conta.cc/gF35ZD

TheRealPPAR Mark your calendar for Beer & Wine Tasting April 7! Don't miss the fun - good time for all. http://members.ppar.com/BeerandWineTasting.aspx

BenefitServices We just posted our Compliance Updates for February... come check it out! http://wp.me/p1nV9B-5

PPWFC Youth Resume Writing Workshop, Tues, Mar 1, 3:30 to 5. To register, 667.3860

usahockey Have you read USA Hockey Magazine's February issue? Catch up on your reading before the March issue hits homes- http://bit.ly/hJn9QF

PPWFC Work Feels Good - March 2011 http://conta.cc/fFGuCj

CheyenneMtnZoo Online registration NOW OPEN! Mark your calendars for "Run to the Shrine" - May 21, 2011. Featuring 5k and 10k... http://fb.me/SgcIjAmy

CascadingMedia Defining Website Business Objectives | Cascading Media http://ht.ly/41cwg

infrontcolorado New post: How to Blog for Marketing and SEO: Part 2 http://bit.ly/htSllb

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Scam Alerts for Traveling Abroad says Carol

2/23/2011

Posted on 2/23/2011 by Carol Odell

So many people I talk to are planning trips abroad. If you are thinking about doing the same, read the following tips.

You will be amazed at the ingenuity involved in some of the scams.

Notice how the con artists try to catch you off-guard.

Family member call scam. You receive a call in your hotel room prompting you to call a specific number to get details about a family member in distress. Unknowingly, you call the Caribbean or Africa. Subsequently, your phone bill will reflect a charge of possibly hundreds of dollars.
Diverting your attention scams. The thieves could spill ice cream on your shoes and/or squirt mustard, ketchup or water on you. They “help” you clean up and at the same time another thief will snatch your handbag, wallet or suitcase. They may also bump you and at the same time pick your pocket. Keep your wallet close to you and hang onto your purse.
Police uniform con. Crooks in police uniforms approach you and show a phony badge. Next, they request to see your wallet for identification or to check the wallet for counterfeit money. If you hand over your wallet, it is gone forever!
Fellow traveling victim. This “victim” approaches you and says he has just been robbed and needs money to eat, travel and get another passport. Don’t be pulled in and give the con artist money.
“Your tire is flat” scam. The vehicle pulls alongside you and points at your tire. Resist the temptation to pull over until you are in a safe place. Otherwise, you may be robbed. The criminals could jump out with guns and take your valuables.
Credit card rip offs. They happen abroad just like in the United States. Refrain from using your debit card abroad. Remember that the federal law says you can only be held liable for $50 of fraudulent charges on your credit card. The same is not true for a debit card. Your liability could be up to $500; plus it could take up to 10 days or more for the bank to refund the remaining amount of your money.

For more detailed information about travel scams in foreign countries, read the article Travel Scams at http://www.travel-security-and-safety.com/travel-scams.html. It could save you some “coins.”

Experienced any scams while you were traveling abroad? Be sure to share.

BBB Foundation Holds "BBB Reel Teens" Video Contest

2/22/2011

Posted on 2/22/2011 by
It’s never too early to learn how to evaluate businesses and make smart purchasing decisions so your BBB Foundation is hosting a fun, educational video production contest for teens living in southern Colorado. The project has been created to help these young consumers discover, and then ultimately use, the services provided by the Better Business Bureau of Southern Colorado.

Videos should be one to three minutes in length and will be evaluated based on the following criteria:

Originality
Creativity
Appeal to a teen audience
Adherence to the BBB brand
Understanding of how the BBB can help teens make wise buying decisions.

First prize is $500 and second prize is $250.

Entrants must live in one of the following counties served by the Better Business Bureau of Southern Colorado: Alamosa, Baca, Bent, Chaffee, Cheyenne, Conejos, Costilla, Crowley, Custer, El Paso, Fremont, Gunnison, Hinsdale, Huerfano, Kiowa, Kit Carson, Las Animas, Lincoln, Mineral, Otero, Prowers, Pueblo, Rio Grande, Saguache and Teller.

Those who wish to participate must be between the ages of 13 and 19 during the 2011 calendar year. Contest participants may begin submitting their videos and applications on Tuesday, February 1, 2011. The deadline is 5:00 p.m. Thursday, April 21, 2011.

Once all videos have been received, a panel of judges will select up to 10 finalists. These videos will be embedded at www.southerncolorado.bbb.org/votenow. Visitors to the local BBB website may cast their vote between Monday, May 16, 2011 and Friday, June 10, 2011.

The videos with the most votes will be awarded first and second prize accordingly. The winners will be announced on Monday, June 27, 2011.

For details, start with www.southerncolorado.bbb.org/video-contest.

The Week in Tweets -- 2-20-2011

2/19/2011

Posted on 2/19/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - What You Need to Know Before Selling Gold Jewelry | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | How Applying for the EICS Award Helped Champion Windows | Start with http://southerncolorado.bbb.org and click News Center

BBB Event 4-7-11 | Put Away the Lawnmower, Charlie; Those Are Trees Out There! | http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | Travel Scam Free | Start with http://southerncolorado.bbb.org and click News Center

Your BBB now accepting applications for the 2011 Excellence in Customer Service Awards! | Start with http://southerncolorado.bbb.org/eics

INSIGHTS Radio | How to Get into the Fine Arts Field | Start with http://southerncolorado.bbb.org - Watch The BBB Eye-Listen to INSIGHTS

Your BBB in the News | Rayburn Scam Preys On Friends, Colleagues | http://www.krdo.com/news/26909282/detail.html

Your BBB in the News | KRDO Target 13 Investigates: Business Blatantly Violating Laws | http://www.krdo.com/news/26903462/detail.html

From BBB Accredited Businesses:
RealLivingCS Please join us in welcoming the newest member of our team, Leslie Massey! http://ow.ly/3WjZC

navakai February eNews is out. Click to learn about protecting your self from email hackers... http://fb.me/EjBlFDtL

Have you seen the prices on Big K Soda at Loaf 'N Jug? 20oz 3 for $2. 12oz 12 packs 2 for $5 & BIG 2 liter 99¢. We hope you're thirsty!

Pinnacol Pinnacol's Bilingual Conference on Workplace Safety is April 12-13. Find out more and register - http://bit.ly/9Uy1X2

PPWFC Hire a Youth! February 2011 http://conta.cc/gobAMo

KRDONC13 BREAKING NEWS: Care and Share names new CEO: http://bit.ly/i00ASV

MarketTreasury This company does more quality paint jobs in one month than most do all year...Class act business. http://fb.me/Qamxgq7I

infrontcolorado We have launched a new website design for Best Western Transmissions of Colorado Springs. http://www.bestwesterntransmission.com

beefywheel1 What do you think of this page? http://fb.me/CdOaXaL3

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/hp3t1V

IndyRecords New Bright Eyes, PJ Harvey, Mogwai, Ginuwine, Bieber & more this week at Indy! Info and sale prices at... http://fb.me/B0rPva8L

BestwayDisposal What can you recycle? See our website for answers. www.bestwaydisposal.com click on recycle to find out!

PPWFC Youth Job Fair for those 16 through 21. March 15. To register www.ppwfc.org

URTaxlady Don't overlook these deductions; they're available even if you don't itemize! See them all at http://urtaxlady.wordpress.com/

CSUtilities What does EIRP mean to you? Make your voice heard in our energy future. http://bit.ly/gSFQqM

AFCMortgages Refinance Calculator - How Much Money Will Refinancing Save You? http://rca.st/eRqvOJ

PuebloStorage Affordable Storage Solutions Winter 2011 Newsletter http://conta.cc/eWo5vN

christy_sports We have new markdowns! Save up to 35% on select ski, snowboard, and clothing. http://www.ChristySports.com/

CascadingMedia Our newest blog article is up, "Online Marketing Methods" Share your thoughts with us http://ht.ly/3YpKy

DrKenGasper Anyone have a teen who is interested in a dental career? Here's some advice from our Hygienist, Yee Fong. http://fb.me/W3EO3NuW

PPWFC Youth Job Readiness Workshop, Tues 2/22 at PPWFc at 3:30 http://www.formsite.com/ppwfc/JobReadiness/index.html

CanonChamber 2011 Chamber E-Blast #9 http://conta.cc/gF5kWv

chuckkocher Are you a small business owner? Do you feel "stuck" ? If so contact Chuck for a FREE coaching session. http://bit.ly/KockFreeCoachingSession

BriarhurstManor Save the date March 11, 2011! It is another great Murder Mystery Dinner at Briarhurst. They are always so much... http://fb.me/B2I38bav

infrontcolorado New post: How to Blog for Marketing and SEO Part 1: Why Blog? http://blog.infront.com/?p=250

csgazette Nominations being accepted for Athena Award: The Greater Colorado Springs Chamber of Commerce is now accepting n... http://bit.ly/hpWi39

infrontcolorado New post: Search Engine Optimization 101 http://blog.infront.com/search-engine-optimization-101/

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Travel Scam Free says Carol

2/16/2011

Posted on 2/16/2011 by Carol Odell

You are not alone.

We are all tired of winter and want to go to some place warm for a week or more. Before you pay any money for your get-away, make sure you aren’t being scammed.

Check out some of the top signs of a possible travel scam by Mark Kahler at budgettravel.about.com/od/planningtoolsstrategies/tp/ten_scam.htm.

Advance payment is required without written contract. Make sure you have a contract that states the product(s) you are paying for.
Transactions by courier service rather than the post office. To avoid mail fraud statutes, some con artists will stay away from the post office.
Transaction can only be carried out by telephone. Hard to get a contract this way. Ask them why they are using just the telephone. You’ll probably get an evasive answer.
Offer is for a limited time only. True, you can get airline tickets for a limited time only. But, if they are saying pay now for a trip 60 days out, be suspicious. Sixty days is the time limit for disputing credit card charges at many banks.
A price far below market value. Why are you getting such a great deal on a trip they won’t make any money on? Won’t happen. Are there other charges they will add on? Will you be a target for a high-pressure sales pitch?
Offers to make you a “travel agent.” Some of the offers send you course materials. Others require a fee for “certification.” Both are a waste of money.
Hotel names, airlines or other vendors not disclosed in writing. That’s okay if you are using online companies such as Priceline and Hotwire as a vendor. Otherwise, do not do business with the “company” if they won’t disclose the name of the vendor you will be paying for.
Frequent use of words such as “complimentary” and “free.” What is the string attached? Find out, because there is one.

Don’t waste time and money because you didn’t take time to do your homework. Know what you are paying for. Have fun in the sun!

Do you have any other suggestions?

Travel Scam Free

2/16/2011

Posted on 2/16/2011 by Carol Odell

You are not alone. We are all tired of winter and want to go to some place warm for a week or more. Before you pay any money for your get-away, make sure you aren’t being scammed.

Check out some of the top signs of a possible travel scam by Mark Kahler at budgettravel.about.com/od/planningtoolsstrategies/tp/ten_scam.htm.

Advance payment is required without written contract. Make sure you have a contract that states the product(s) you are paying for.
Transactions by courier service rather than the post office. To avoid mail fraud statutes, some con artists will stay away from the post office.
Transaction can only be carried out by telephone. Hard to get a contract this way. Ask them why they are using just the telephone. You’ll probably get an evasive answer.
Offer is for a limited time only. True, you can get airline tickets for a limited time only. But, if they are saying pay now for a trip 60 days out, be suspicious. Sixty days is the time limit for disputing credit card charges at many banks.
A price far below market value. Why are you getting such a great deal on a trip they won’t make any money on? Won’t happen. Are there other charges they will add on? Will you be a target for a high-pressure sales pitch?
Offers to make you a “travel agent.” Some of the offers send you course materials. Others require a fee for “certification.” Both are a waste of money.
Hotel names, airlines or other vendors not disclosed in writing. That’s okay if you are using online companies such as Priceline and Hotwire as a vendor. Otherwise, do not do business with the “company” if they won’t disclose the name of the vendor you will be paying for.
Frequent use of words such as “complimentary” and “free.” What is the string attached? Find out, because there is one.

Don’t waste time and money because you didn’t take time to do your homework. Know what you are paying for. Have fun in the sun!

Do you have any other suggestions?

How Applying for the Excellence in Customer Service Award Helped Champion Windows of Colorado Springs

2/13/2011

Posted on 2/13/2011 by
Studies confirm businesses that focus on quality customer service have significantly higher levels of financial and employee performance than those that do not. An emphasis on high-quality customer service has measurable impact on your business's bottom line.

Matt Colligan, division manager of Champion Windows of Colorado Springs, talks about how focusing on customer service and implementing recommended processes improved their employee morale and bottom line.

What is EICS?
The Excellence in Customer Service (EICS) award program is a comprehensive customer service improvement program run by volunteers. All companies in southern Colorado are invited to participate.

Click here to learn more about EICS and how it can benefit your organization.

The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.

Here is a little information about Champion Windows.
Champion Windows proudly serves the Colorado Springs area. Our service area is typically a 60 mile radius. Offering a wide variety of products from replacement windows, vinyl siding, patio rooms, and entry doors, Champion has everything you need for a better, more energy efficient home. We are looking forward to helping you with your easiest home improvement project ever!

Link to the Champion Windows website.

The Week in Tweets -- 2-13-2011

2/13/2011

Posted on 2/13/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Tips for Choosing a Jewelry Appraiser | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | Apply Now for Your BBB Foundation’s College Scholarship | Start with http://southerncolorado.bbb.org and click News Center

BBB News | Could You Fall for a “Bait and Switch”? | Start with http://southerncolorado.bbb.org and click News Center

BBB Business Workshop 2-16-11 | Using Values to Make Ethical Decisions | Start with http://southerncolorado.bbb.org - Calendar of Events

New Blog from BBB CEO | IRS Tax Scams | Start with http://southerncolorado.bbb.org and click News Center

BBB Event Reminder 2-17-11 | Benefits 101 - ShopMyBBB.com editing class | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event Reminder 2-17-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Reminder 2-18-11 | eWomen Network - register before price goes up | Start with http://southerncolorado.bbb.org - Calendar of Events

In this week’s BBBTrustBrief: Why You Still Need E-mail in the Marketing Mix | Sign up at http://southerncolorado.bbb.org/digital-offerings

BBB News | Don’t Lose Your Heart or Your Head When Courting Your Valentine | Start with http://southerncolorado.bbb.org click News Center

From BBB Accredited Businesses:
TheRealPPAR PPAR Town Hall Mtg, Wed Feb 16, Dr Yun-NAR Chief Economist, fabulous door prizes-iPad, Kindle. http://members.ppar.com/TownHall.aspx

JosiahPuttre Why are Presidential Shake, Grand Manor and Carriage House shingles more expensive? http://wp.me/p1kzEy-1b

ppld Our Adult Reading Program begins! It's simple: read books and win prizes. http://tinyurl.com/674mtv5

DanceColorado Ballroom Dance Club Friday, February 18th! http://conta.cc/fTd6lN

RealLivingCS What drives Realtor Judy Wasoba? Her client's satisfaction and happiness. Find out more in this week's Agent Spotlight http://ow.ly/3RPCP

MoodyInsColo Colorado Biz Magazine ranks Moody Insurance Agency #38 of Top 50 Family Owned Colorado Companies. http://www.cobizmag.com/

URTaxlady IRS Announces more Savings Bond Options for your Tax Refund read more at http://urtaxlady.wordpress.com/

PPWFC Financial Assistance - February 2011 http://conta.cc/eRW75T

DrKenGasper Valentine spa specials, whoopie pie recipe, Botox Loyalty Rewards program, save on Cerec Crowns. We welcome you... http://fb.me/QWouYnME

CSBizJournal Colorado Springs HBA hands out annual awards. Who came away with the hardware? Find out here. http://bit.ly/dX69R5

ComitoBuilding Check out the latest blog post: Starting the Custom Building Process http://fb.me/Q2XFuYk7

CanonChamber 2011 Chamber E-Blast #7 http://conta.cc/gUfk0D

novusglasscs NOVUS Glass introduces new services & coupons http://icont.ac/gYt

CascadingMedia Use video to truly connect your business to its target market, such as what we did for a client http://ow.ly/3SMlk

JosiahPuttre Will insurance cover the cost of shoveling snow off my roof? http://wp.me/p1kzEy-1l

JosiahPuttre Recycling Roof Shingles http://wp.me/p1kzEy-1f

CSBizJournal You could win 4 season tickets to Air Force Falcons football - enter here ... http://ow.ly/3Tn2n

AFCMortgages 4 Signs to Consider Refinancing Your Mortgage http://rca.st/eXsJ1W

usahockey Want to win head-to-toe hockey equipment? Enter the Hockey Weekend Across America "Get Your Gear On" contest! http://bit.ly/eMiSQE

URTaxlady Who qualifies as your dependent? Here's the tax answer http://urtaxlady.wordpress.com/

CareandShareFB Come to "Taste of the Springs" Sunday, June 12 from 3:00 pm to 6:00 pm. SAVE THE DATE!! Join Care and Share for... http://fb.me/TPemh546

CareandShareFB Come to "STAMP OUT HUNGER" Saturday, May 14 from 7:00 am to 3:00 pm. On May 14th, Campbells Soup Company and The... http://fb.me/SP6k47zm

MinutemanPress_ Tip of the Day: Think about Personalized Notepads as a unique gift next time you need one. For more info go to http://tinyurl.com/68g3wx7

CBGTravel We need 128 more Facebook friends & followers before we can end our social media "contest" - help spread the news!- http://t.co/OiHDiaQ

MarketTreasury http://issuu.com/markettreasury/docs/binderfeb2011opt http://fb.me/sv4LZShW

csindependent Need help with your valentines day plans? Pick up today's Independent available all around town or online http://www.csindy.com/

VedaSalonSpa Valentines Ideas - Visit Our blog for cool ideas on what to get him or her for Valentines! http://ow.ly/3TCBj

BenefitServices Want to stay informed on benefits, compliance, wellness and healthcare reform? Sign up for our newsletters by e-mailing at info@bsg-co.com!

CheyenneMtnZoo Do you know the Zoo offers Boy/Girl scout merit badge workshops? The next one is "Reptile and Amphibian Study... http://fb.me/ALj1nsNv

CSHBA Don't Miss Breakfast with the Builders http://conta.cc/g6szgQ

CMRCOS Celebrating our 25th Anniversary this year...All things 25! What are the top 25 things you like or want to do in... http://fb.me/OufjAXYk

CanonChamber 2011 Chamber E-Blast #8 - A lot going on... http://conta.cc/f7EURn

URTaxlady It's Time to Pay Back the First-Time Homebuyer Credit? Read more at http://urtaxlady.wordpress.com/

CSSBDC SBDC Newsletter: Ethics for Business, Veterans Training, Nominate a Business & more! http://conta.cc/hgV7XT

ComitoBuilding Community Spotlight from Comito Building and Design http://conta.cc/gzQvy0

CSSBDC FREE E-Learning Videos for Veteran Small Business Owners http://ow.ly/3UKHs

Ent_CU Tax time is right around the corner! Get helpful tips and info on preparing for the taxman: http://bit.ly/fbU76Z

ppld Our new Library Express opens on Valentine's Day. Come to our ribbon cutting ceremony at 10:30 a.m. this Monday. http://tinyurl.com/6hw7g82

compassion We're hiring a new director for our internal creative agency. Know anyone that would be a great fit? http://bit.ly/dPmhgO

ChieftainNews Chieftain voted best in nation for print quality! http://fb.me/GQY27gH5

csworldarena Just posted a job opening in the Ice Hall for an Office Manager http://ow.ly/3V0FQ

CMRCOS Join our facebook page to win a 3 day golf school package! 3 days of instruction-3 hours a day-a round of golf... http://fb.me/GYY3N3Bo

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Don’t Lose Your Heart or Your Head When Courting Your Valentine

2/11/2011

Posted on 2/11/2011 by
February 14th is supposed to be a day of romance, but it’s also a time scam artists take advantage and break the hearts and the bank account of consumers. If you're not careful you could fall victim to a Valentine's Day scam.

Valentine’s Phishing Scams
As Valentine’s day approaches, many of us hope to receive love notes in our inboxes. Cyber-crooks know this and use this time to trick consumers into divulging their personal and financial information.

One example: you receive an e-mail claiming to be from a flower company. It states that the flowers you ordered won’t be delivered unless you log in and re-enter your credit card information. A significant number of these messages will reach people that have actually ordered flowers, and no one wants their loved one to think they've forgotten them on Valentine's Day! If you click the link in that e-mail and enter your credit card information, you could have a real problem once you get your next statement. Even if you think a message like this is real, contact the florist directly.

Online Dating Scams
Many singles turn to online dating websites to find true love. What many find is a broken heart. Scam artists often create fake profiles. Once they make contact with you, the scam begins. Whether you are talking in a chat room, through instant messages, or e-mails, you are lured into believing you’ve hit the jackpot. This new person you've met appears to be perfect in every way. They have the same likes and dislikes as you, and most importantly, they seem interested in you.

Once the cybercriminal gains your trust, they attempt to meet you. However, he or she will not have enough money for the trip and will need you to wire funds for a plane ticket. This often involves mail order bride scams, or a scam where you wire “soldier” money for military leave. This is a very old and common scam.

Valentine’s Day e-Card Scam
Be careful when opening e-Cards on the web. In the case of Valentine’s Day e-Card scams, an e-mail directs the recipient of the card to a fake website that looks like Hallmark or American Greetings. The site prompts the receiver to download the latest version of Flash Player, in order to view the card. Once the consumer installs the software, their computer is taken over by a Trojan, which is a program that can give someone (besides the user) full access to a computer and all of the files on it.

Be very careful when you click on links. Be sure the web address is correct. If the e-mail does not have a senders name and appears generic, this is a sign it may be a scam and the e-mail may have been sent to millions of people.

Always check the business at www.bbb.org before you make a purchase. It can save you a lot of heartache.

IRS Tax Scams says Carol

2/9/2011

Posted on 2/9/2011 by Carol Odell

What’s the number one tax scam? According to the IRS it is phishing. Con artists pass themselves off as the IRS to trick you into giving them pertinent personal information, such as your social security number, bank account information and credit card numbers.

This scam is implemented in different ways. One way is to call you and try to intimidate you by saying that you are going to be arrested if you do not give personal information, such as your credit card information. And they need the information now. Immediately hang up. Remember, the IRS is not going to be calling you and threatening you. Let the Federal Trade Commission (FTC) know about the call.

Another concern is tax preparation scams. One scam is telling customers that if they are due a refund of more than $600 they have to repay the stimulus money they received last year. Of course, this is not true. You give them the “refund” and they pocket it.

Some tips for choosing a tax preparer:

Check out the company with the BBB before doing business.
Don’t work with a person that promises you a certain amount of refund.
Understand what the preparation fee will be. Don’t use a company just because they are the cheapest.
Don’t use a person who won’t sign the tax return.
Make sure the person preparing the return will be around in three years. Even though you are held responsible for any penalties/interest if the return is filed incorrectly, it would be helpful to have the preparer around as a resource.
Don’t respond to an e-mail saying they will give you free tax filing assistance. They might ask for personal information --- or simply try to get you to reply. If you reply you are opening yourself up to computer viruses or even having your data on your computer stolen. Thieves can install spyware on your computer that will allow such things as interception of your online bank transactions.

Don’t rule out doing your own taxes. There are software programs that can help you do that. No matter whether you hire a tax preparer or do your own taxes, here’s hoping you get a tax refund and don’t have to pay more taxes.

Have you fallen victim to any IRS tax scams?

Could You Fall for a “Bait and Switch”?

2/8/2011

Posted on 2/8/2011 by
You’ve seen the ads – air duct cleaning for only $49.99 or a similarly low price. According to your BBB, these ads often target the elderly by offering additional discounts.

When NBC’s Dateline learned of this nationwide practice, reporter Chris Hansen conducted an investigation with the help of the BBB. His story was broadcast on Friday, January 28, 2011 and it’s one you need to see if you are considering hiring this type of service.

Hansen exposed companies that use a “bait and switch” tactic to initially get in the door. Here’s how it works: the company advertises a low price to get in the door. Once they are in the customer’s home, the price for a “complete” cleaning goes way up – sometimes by hundreds of dollars.

Using hidden cameras, Dateline viewers were able to watch what happened when volunteers called one of the rogue companies to set up an appointment. What they saw next was quite surprising as these air duct cleaners took the volunteers to the cleaners! But the technician was even more surprised when Chris Hansen showed up to expose them.

This brazen scam-- one that has thrived for more than a decade-- cons thousands of consumers out of millions of dollars.

This process of up-selling is deceiving and sometimes, the work is not even done satisfactorily. Included in the story is helpful information from the National Air Duct Cleaners Association.

Click here to check out the video.

Apply Now for Your BBB Foundation’s College Scholarship

2/8/2011

Posted on 2/8/2011 by
Your BBB Foundation is offering two, one-year scholarships in the amount of $2,500. Applicants must be high school seniors, who will graduate in 2011 and be enrolled in a college or university in the state of Colorado.

To be eligible, students must live in one of the 25 counties served by your BBB and have a minimum GPA of 3.0. Applicants must submit a biographical sketch or resume, a 1,000 word essay, and a letter of recommendation from a high school counselor, teacher or principal.

Interested students may get more detailed guidelines and download an application from our website at www.southerncolorado.bbb.org/scholarship.

The deadline for entry is 5 p.m. Thursday, April 21, 2011. Application materials may be sent by mail to 25 North Wahsatch Avenue, Colorado Springs, CO 80903 or faxed to (719) 636-5078.

Representatives from the BBB’s Foundation trustees will serve as judges. The two scholarship recipients will be notified by phone on June 27, 2011 and must show proof of college enrollment before the check is issued.

Checks will be presented, and the winners honored, at our Excellence in Customer Service Awards gala on Friday, September 23, 2011 at the Cheyenne Mountain Resort in Colorado Springs. Click here to find out more about EICS.

For more information about our scholarship program, contact Kathy Miner at (719) 636-5076 ext. 105, (866) 206-1094 ext. 105 or kathym@bbbsc.org.

If you would like to donate to our scholarship fund or one of our other programs, click here to download donation form.

The BBB Eye - Should You Repair, Replace or Redesign Your Jewelry?

2/6/2011

Posted on 2/6/2011 by
Everyone seems to love jewelry. Gold, diamonds, rubies; we sure like to sparkle. This month on The BBB Eye we’re learning about jewelry from choosing an appraiser to selling your gold.

Katie Caroll of your BBB and Ruben Manuel from Ruben Manuel Designs discuss pursuing your passion. They cover where to go if your jewelry is broken and criteria to consider when deciding whether to redesign jewelry, get it fixed or just throw it out.

Jewelry can have many values to many people. It can have sentimental value if it was something passed down through generations, it can be a piece of artwork, or it can even be a status symbol.

No matter what the meaning is behind the jewelry, sometimes a piece of jewelry breaks and people want to know the best options available to them. Should it be repaired? Replaced? Could an older piece of jewelry be redesigned? Ruben Manuel offers some perspective on points to think about when pondering these questions.

When it comes to repairs, there are many fine jewelry shops in our area. Ruben suggests that if a person has dealt with someone before and is satisfied with their work there is no need to find someone new.

The next point to think about is how much you paid for the piece originally and how much the piece is worth to you. The inherent value of the piece can help determine what to do. If you spent $80 to buy the jewelry and the repair cost is $60 then he suggests it could be time to simply replace it. If the piece has a great deal of sentimental value to you, then there are ways in which a jeweler can make the repair.

Another option Ruben Manuel deals with is redesigns. People have a piece they no longer wear and bring it to him to have the piece updated with a more contemporary look. He also points out that jewelry does not have to be expensive. Jewelry is a product that makes a person feel a certain way or causes a reaction. What matters most is whether or not you are happy; not that you paid a lot for the piece.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - What to Know about Buying and Reselling Diamonds

2/6/2011

Posted on 2/6/2011 by
Everyone seems to love jewelry. Gold, diamonds, rubies; we sure like to sparkle. This month on The BBB Eye we’re learning about jewelry from choosing an appraiser to selling your gold.

Carol Odell of your BBB learns about the basics of jewelry investment from Robin Johannes of Johannes Hunter Jewelers. They explore the investment value of diamonds and steps to take for appraising and insuring your diamonds. They also discuss the secondary market for diamonds and other stones.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - Are Gold and Diamonds Sound Investments?

2/6/2011

Posted on 2/6/2011 by
Everyone seems to love jewelry. Gold, diamonds, rubies; we sure like to sparkle. This month on The BBB Eye we’re learning about jewelry from choosing an appraiser to selling your gold.

Katie Carrol of your BBB chats with Craig Carnick from Carnick & Company about what investments are considered commodities and why the price of gold fluctuates. They also discuss what to consider before investing in gold including timing and the possible types of gold investments.

A growing trend in the United States today is the buying of gold as an investment due to the drastic increase in its value over the last few years. Gold is a precious metal and is bought and sold as a commodity. A commodity is a valuable other than stocks or bonds, which can range from items such as precious metals to corn. The price of gold is based on two main factors: industrial use in products such as electronics or for making jewelry; the second factor is investors trying to get a hold of the product causing there to be less availability.

Craig Carnick gives a fair warning to those thinking about investing in commodities like gold: Be careful! Gold cannot produce more of itself. What you buy is all that you have, unlike stocks or bonds which can create more of themselves through dividends, interest, or income. He also says to be mindful of the fact that gold prices are at an all time high. The old adage of “what goes up must come down” is something that comes to mind. He says that once the economy starts to turn for the better the price of gold will eventually start to come back down. Buying low and selling high could make gold a great investment, but make sure to pay attention to the prices so you don’t lose money on your investment.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - What You Need to Know Before Selling Your Gold Jewelry

2/6/2011

Posted on 2/6/2011 by
Everyone seems to love jewelry. Gold, diamonds, rubies; we sure like to sparkle. This month on The BBB Eye we’re learning about jewelry from choosing an appraiser to selling your gold.

Katie Carrol of your BBB visits David Zallar at Tri Gem International Diamond Company to learn the steps involved in the gold-buying processing and what you should know before you try to sell your gold jewelry.

There are many advertisements on TV and radio these days that offer people cash for their gold jewelry. The idea is that people send their gold to the company and, in return will be given a specific sum of cash. The transaction is not that simple. There are a few factors that go into the process of determining what a person will be paid; the current price of gold, the karat of the piece of jewelry, and the percentage that the company is willing to buy the gold for based on the current market price.

David Zallar has a few suggestions for anyone thinking about selling their gold jewelry.

First, learn how gold is bought and sold. Become informed on the factors that go into the process so when you are ready to sell, you already have an idea of what to expect.
Second, know who you are selling your gold to. Like any other transaction, research the company before you decide to do business with them. Some companies pay more than others, so shop around before making a decision.
Finally, if possible, go to a business where you can talk face to face with the dealer. This way you can ask questions and get instant feedback. It also allows you to know who you are dealing with.
As always, if it sounds too good to be true, it is!

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - Tips for Choosing a Jewelry Appraiser

2/6/2011

Posted on 2/6/2011 by
Everyone seems to love jewelry. Gold, diamonds, rubies; we sure like to sparkle. This month on The BBB Eye we’re learning about jewelry from choosing an appraiser to selling your gold.

Carol Odell of your BBB and Julie Nash from Anton Nash discuss if you should get an appraisal before selling or insuring your jewelry and what to look for when you are ready to hire a jewelry appraiser.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets

2/5/2011

Posted on 2/5/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Staying Healthy and Active As We Age | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | Second Annual GE Johnson Award for Marketplace Ethics | Start with http://southerncolorado.bbb.org and click News Center

New Blog from BBB CEO | Social Security and Your Facebook Page | Start with http://southerncolorado.bbb.org and click News Center

BBB Accredited Businesses Only | The Insider February e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

BBB News | Ways to Avoid Getting Ripped Off When Buying Tickets to Events | Start with http://southerncolorado.bbb.org click News Center

BBB Business Workshop 2-16-11 | Using Values to Make Ethical Decisions | Start with http://southerncolorado.bbb.org - Calendar of Events

BBB Event Reminder 2-11-11 | Buzz with the Bs - Colorado Tax Laws | Start with http://southerncolorado.bbb.org click Calendar of Events

In this week’s BBBTrustBrief: 5 Ways to Reassure Online Shoppers | Sign up at http://southerncolorado.bbb.org/digital-offerings

From BBB Accredited Businesses:
JosiahPuttre I just updated my website! Check it out: http://vsta.pr/e3xOpc

LearningRx I subscribed to LearningRxcom's channel on YouTube. http://www.youtube.com/user/LearningRxcom?feature=autoshare

RealLivingCS Check out this feature on Real Living in the Gazette! Thanks for writing a great article, Heather! http://ow.ly/3NcEM

CookbyCamerons Only 2 more weeks until the Smoker Bag Contest winner will be announced. The 10 top recipes will be placed on... http://fb.me/P21I1Cq5

Ent_CU Have you seen our new TV commercials? One features our cool new Spending Reports for Ent Mobile! Check it out: http://bit.ly/gu3pGD

CheyenneMtnZoo Check out the NEW "Waterhole" and enter to win a Tahoma of your very own, just by guessing how much his antlers... http://fb.me/TWA58j8T

CSUtilities Here comes the snow and cold. Here's some information to help you stay warm and safe during a storm. http://bit.ly/gVHmVs

ppld Friends of the Pikes Peak Library District are now on Twitter! You can follow them @friendsppld

BobPenkhus I uploaded a YouTube video -- Happy Holidays from Bob Penkhus http://youtu.be/geH79z7C0S0?a

CSBizJournal Ent donates funds, vehicle to Peak Vista - Ent Federal Credit Union had donated a mobile-unit vehicle and $15,000 to... http://ow.ly/1b7keW

URTaxlady New Reporting Rules May Apply to your Stock Sales read more at http://urtaxlady.wordpress.com

ShelfGenieCoSp Check out this month's newsletter: http://bit.ly/i4mVx6

compassion What's the big deal about Compassion Sunday? http://cintl.us/cs11vid {start small. think big}

CSUtilities Firing up the propane - while we were all still sleeping, workers were ensuring we had heat this morning. http://bit.ly/fmUmjK

ACoachJanna Come to "ProfitCLUB" Wednesday, February 23 from 5:00 pm to 7:00 pm. Join us for ProfitCLUB the 4th Wednesday of... http://fb.me/uN7NoBHd

csgazette You're cold. Where is the Springs' best coffee? http://ubin.cc/gl4Ftl

DrKenGasper It's February! National Children's Dental Health Month! We pride ourselves on providing excellent oral care to... http://fb.me/FQmysX0G

Pinnacol Pinnacol is tops in claims management, per the 2009 DWC audit. Our employees make it happen! - http://bit.ly/iknrRE

GOALACADEMY Need to pay for College? Pros to help with forms for college financial aid at FREE workshop! http://bit.ly/hj7bVA

CascadingMedia Launching our redesigned website powered by HTML5, CSS3 and Drupal 7! What do you think? http://ht.ly/3OruG

PPWFC Need Summer Help? February 2011 http://conta.cc/gPMVzZ

ComitoBuilding News from Comito Building and Design http://conta.cc/hVaT6F

ACoachJanna Special Edition News from ActionCOACH Colorado Springs http://conta.cc/gi7Vpb

BobPenkhus Congrats to our great owner, Mr. Bob Penkhus, on being honored with the American Red Cross' (Pikes Peak)... http://fb.me/QUN06hkW

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/dED4MQ

ComitoBuilding Pouring The Foundation http://fb.me/HhQ025jI

BriarhurstManor OpenTable Diners Reveal Briarhurst Manor as one of the 50 Most Romantic Restaurants in the U.S.! Thank you for... http://fb.me/OXAKuZXv

rnrcoffeecafe Just posted a very important post about our menu and where we're going from here...... http://fb.me/U6OGVf2B

PPWFC Feb 9 Greg Unseth Hiring Event Canvassers, Appointment Setters, 20-25 hours a week. More info www.ppwfc.org

CHEFSCatalog Enter to win amazing prizes from Martha Stewart Living Daily Giveaway in partnership with CHEFS. Enter daily: http://bit.ly/MSLDailyGiveaway

URTaxlady Delayed Tax Returns can be filed starting February 14 read more at http://urtaxlady.wordpress.com/

MarketTreasury Now a way to share the publication...like a publication. Beauty. http://fb.me/ODAahttd

HinerLandscapes See the beautiful work that @heliumrises did building our website http://www.hinerlandscapes.com

ACoachJanna ActionCOACH Hoiberg Press Release on Team Building Success with O'brien http://t.co/Cr3jFni

RealLivingCS 7 tips to prevent freezing pipes from Realtor Donna Campanelli, today on the Real Talk Blog: http://ow.ly/3PLqO

ShelfGenieCoSp Come visit us next week at the HBA Home Show, February 11-13 @ Barnes Marketplace! http://www.cshba.com

csworldarena Happy Valentine's Day from all of us at World Arena! Check out our special video message from all of us to you! http://ow.ly/3PMhB

ppld Come to East Library in February to enjoy an in-depth exploration into our region's rich Native American history. http://tinyurl.com/5v2q4gk

URTaxlady Mistakes people make on their taxes: Part 1 http://lnkd.in/kzGm26

CenturaHealth Be sure and check out our brand new on-line tool & our new publication, Centura Health Connections. http://ow.ly/3PLtt

LuisaGraff Valentine's Day Specials from Luisa Graff Jewelers http://conta.cc/hj8cF9

ClassicHomesCO A few kind words from Classic homeowners. Thanks, everyone! http://fb.me/TDRr2k26

JannaHoiberg Come to "Ribbon Cutting Event with the Chamber of Commerce" Thursday, February 10 from 3:30 pm to 6:30 pm. Chamber... http://fb.me/BOjI50yE

ShelfGenieCoSp Want to know where ShelfGenie of Colorado Springs will be next? Follow us on Facebook, http://on.fb.me/fWHPOA and http://bit.ly/giA8vV

usahockey Hockey Weekend Across America is now two weeks away! Find events near you at http://bit.ly/2011HWAA

KRDONC13 Search for whomever tossed a puppy outside the 7-11 on Colo. Ave: http://bit.ly/i5HOeR

URTaxlady Choose the right filing status find out what is right for you at http://urtaxlady.wordpress.com/

PPWFC February Hiring Events - February 2011 http://conta.cc/hXXwHw

MarketTreasury Another new client! They put the exceptional stamp on service! TLC....Need we say more? http://fb.me/BO3sC4rh

JosiahPuttre 10 steps to prepare your home for winter http://wp.me/p1kzEy-Y

CBGTravel everything you need to know about passports - Blog http://t.co/VIDoiba

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Buzz With the Bs - Colorado Tax Law

2/1/2011

Posted on 2/1/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet Espen Jansen with Small Biz Pros.

He’ll be talking about often-overlooked and little-known tax laws in the state of Colorado. that can help slash tax bills in April.

Colorado Tax Law - Speaker: Espen Jansen, MBA, CPA

Figuring and paying taxes can be one of the most confusing of life’s financial duties. Taxes may be unavoidable, but that doesn’t make paying them any easier. Learn about often-overlooked and little-known tax laws in the state of Colorado. that can help slash tax bills in April.

Q. What is Buzz with the Bs?

A. The Better Business Bureau of Southern Colorado and Business Network International host a monthly networking breakfast for your community. You don't need to be a member of either group to attend!

Each month, we have an educational speaker to present you with tools that will help you develop your business. Come buzz with your peers, network, grow your business and expand your horizons.

Click here to register.
Click here for flyer.

Date:
Second Friday of every month in 2011.

Time:
7:15 a.m. - 9:00 a.m.

Location:
Colorado Springs Elks Lodge
3400 North Nevada Avenue, Colorado Springs

Tickets:
$12 with a reservation or $15 at the door

RSVP:
Please RSVP no later than 48 hours before the event by clicking here.

If you have difficulties with the online registration, contact Kelly Clark at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

BBB Business Workshop - Using Your Values to Make Ethical Business Decisions

2/1/2011

Posted on 2/1/2011 by
To assist you in making wise choices and using your values to make ethical business decisions, your BBB, UCCS and the Small Business Development Center is hosting a workshop on Wednesday, February 16th at our Colorado Springs office - 25 North Wahsatch Avenue - from 9:00 a.m. to 11:00 a.m.

The seminar will be presented by Dr. Jeffrey Zink. He'll help you understand the fundamental nature of your business and teach you how to make choices that will not only keep you out of trouble, but, more importantly, help your business thrive in any economy.

You'll also learn how to gain and maintain trust and respect from customers, employees and the community. A reputation for ethical business practices can increase customer loyalty and give you the competitive advantage.

Remember, the practice of ethics in the business arena is not only for large corporations. As a small business owner, every decision you make affects who you are and why you are in business. Please click here for all the details.

Five Ways to Avoid Getting Ripped Off When Buying Tickets to Events

2/1/2011

Posted on 2/1/2011 by
With the Super Bowl coming up Sunday, February 6, it’s a good time to remind consumers to use caution when buying tickets to sporting events or concerts. Unless you know you are dealing with a reputable source, you run the risk of getting ripped off.

To protect yourself, your BBB recommends avoiding the following common pitfalls:

Believing you’re that lucky – The reason tickets are expensive is because they’re hard to get and the chances of you getting lucky and finding a deal are slim. If a situation sounds too good to be true, chances are it is!

Wiring money to someone you don’t know – Don’t wire money to someone you don’t know well. When buying tickets online, pay with a credit card or through PayPal because of the consumer protections provided.

Do your research – If buying online, ask to see a picture of the tickets so you can confirm the seats match up with the venue. Search for advice online about how the tickets should look. The NFL has advice on how to tell if your Super Bowl ticket is legit at: http://www.nfl.com/superbowl/story/09000d5d81d40d6a/article/how-to-tell-if-your-super-bowl -ticket-is-legit.

Don’t buy from scalpers at the event - Buying tickets outside the venue can be a game of roulette. You might get taken to the cleaners or the seats may be just as advertised. You just don’t know. Also, keep in mind that, in some states, it’s illegal to charge more than the face value for tickets.

Choose a reputable online ticket broker – When purchasing tickets through an online broker, look for the BBB seal on their website and check them at www.bbb.org/us/Find-Business-Reviews. Review the company’s policy for customer satisfaction and what happens if tickets purchased through their site are fake or not as advertised.

Social Security and Your Facebook Page says Carol

2/2/2011

Posted on 2/2/2011 by Carol Odell
How can your Facebook page contribute to someone stealing your identity via your social security number?

Studies show that computer programs can successfully guess 8.5% of the social security numbers of people born since 1989. This is done by using information from your social networking sites and other public sites.

Unfortunately social security numbers are not random. The first three digits are part of the zip code where you received your social security number. So, putting your hometown on Facebook is a generous tip to con artists wanting to steal your identity.

The next two digits are determined by where and when you applied for your social security number.

The last four digits are suppose to be random but tend to be in sequential order. That means if you give your birthday online, you have given the con artists another tip.

The good news is starting this year all nine digits will be more random. The bad news is you cannot change your social security number. You need to do all that you can to protect the one you have and your identity in general.

Tips to do just that:

Don’t carry your social security card nor have the number printed on your driver’s license or checks.
Don’t carry your birth certificate, passport or extra credit cards, except when necessary.
Shield the screen or keypad when entering your personal identification number (PIN) at an ATM or public telephone.
Don’t use common words or anything else that would be easily discovered when creating passwords and personal identification numbers.
Opt out of pre-approved credit offerings.
Cancel all unused credit card accounts and keep a list of your credit card account numbers, issuers and customer service telephone numbers.
Follow up with creditors if your bills don’t arrive on time to be sure an identity thief hasn’t taken over your account and changed the billing address.
Review your bills and statements for unauthorized use.
Tear and shred all items with your personal information on it.
Don’t leave mail in your mailbox overnight.
Check your credit report annually.

The interesting information about the digits of your social security number can be found at http://whoknew.news.yahoo.com/?nc&vid=23751722.

Second Annual GE Johnson Award for Marketplace Ethics

2/1/2011

Posted on 2/1/2011 by
Last year we presented the first GE Johnson Award for Marketplace Ethics to Trax Construction, and we’re now taking applications for the 2011 award.

If you are a business that prides itself on integrity in the workplace, then this award is for you.

Think about what sets you apart from your competition? Do you reward your staff for doing the right thing? Do you foster a culture of ethical behavior in your business?

As a result of a conference of academicians and major business executives in 1990, a warning was issued by The Woodstock Theological Center: “Ethical behavior in business is not simply a matter of the character and virtue of each individual involved in a business enterprise. It is also a product of, and a contributor to, the ethical climate in which that firm operates. In fact, many benefits of individual good deeds may be lost if they are not supported by a strong ethical climate.”

If your culture is one of ethical behavior, which may be the differentiate sought after by your customers, let them know by applying for the GE Johnson Award for Marketplace Ethics today.

For information about this award, to download an application, or recommend a company you have done business with, please click here. 2011 winner will be announced at the Excellence in Customer Service gala held September 23, 2011.

What is EICS?
The Excellence in Customer Service (EICS) award program is a comprehensive customer service improvement program run by volunteers. All companies in southern Colorado are invited to participate.

Click here to learn more about EICS and how it can benefit your organization.

The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.

The Week in Tweets

1/30/2011

Posted on 1/30/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Estate Planning Basics | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event Announcement | 2-18-11 eWomen Network Luncheon | Start with http://southerncolorado.bbb.org and click Calendar of Events

Your BBB in the News | Colorado Ranks High for Scam Victims | http://www.coloradoconnection.com/news/story.aspx?id=572333

In this week’s BBBTrustBrief: How to Tell if Your Website Is a Dinosaur | Sign up at http://southerncolorado.bbb.org/digital-offerings

From BBB Accredited Businesses:
BestwayDisposal We've got a new look! Check out our newly updated website bestwaydisposal.com Please Give us Feedback on our new look. Thanks!

CBGTravel connect w/us on FB + TW to hear about exclusive trips + travel info...first 200 friends qualify for $100 off a trip booked w/ us plus a gift

navakai Navakai is looking to hire a full-time Customer Service Representative. Please visit www.navakai.com/careers for... http://fb.me/QzxlKnux

CanonChamber 2011 Chamber E-Blast #5 - http://conta.cc/gYpx4K

CBGTravel Loretta Webster is our new team member at CBGT! You can learn more about her by checking out our website at... http://fb.me/yq72DqU4

RealLivingCS Thinking Green? Four things to look for in a "Green" Home at the Real Talk Blog http://ow.ly/3K7tK

IndyRecords Today at Indy! New music from Iron & Wine, The Get Up Kids, Amos Lee, Cold War Kids and more... www.beindependent.com http://fb.me/zpQeLKuh

CSUtilities Southern Delivery System: Water for Generations - new video posted to youtube http://bit.ly/gFXp7o

URTaxlady Four Tax Tips about Tip Income. Read more at http://urtaxlady.wordpress.com/

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/h8HBsT

RealLivingCS Save some time and your back: 5 Lifting Tips for “I Can Do It Myselfers" from Realtor Sherrie Lemley http://ow.ly/3KJpF

ACoachJanna Come to "6 Steps to Super Profits" Friday, February 11 from 9:00 am to 11:00 am. You'll get more business building... http://fb.me/Ela3Kad0

CSUtilities Co.Springs Utilities
Hedging our natural gas rates - the goal is long-term stability and protection from unexpected increases. http://bit.ly/hajDzp

URTaxlady 2011 Tax Numbers are Adjusted for Inflation. Read more at http://urtaxlady.wordpress.com/

IndyRecords Win a pair of tix to see Cradle of Filth at the Gothic on 2/18! E-mail us at contests@beindependent.com with your... http://fb.me/EpJ86iXT

kktv11news Preparing to File Taxes This Season http://goo.gl/fb/V1EyP

kktv11news Southern Colorado Grandma Avoids Scam http://goo.gl/fb/l7rSh

stargazersnews Ticket Promotion - Sweetheart of a deal! 2 Tickets for $49.00 for Kevin Nealon and Dr. Kevin Fitzgerald on Valentines Eve

csgazette ONLINE AND IN THE GAZETTE: Welcome to the 2011 GO! Dining Guide - easily the best guide in town. http://ubin.cc/hczPOL

CSHBA Register Now For The Annual Awards Reception http://conta.cc/i5FuNk

Pinnacol How to Create a 15-Minute Workplace Safety Training - The Pinnacol Blog - http://bit.ly/i6OezP

ACoachJanna Check out our January 27, 2011 Newsletter with Part 2 on the Entrepreneurial Ladder and other informative items. http://fb.me/QmsSgpk1

BenefitServices Trust in business drops in the U.S. but rises worldwide http://sbne.ws/r/6CdY

BobPenkhus Looking for ways to keep your vehicle clean this winter? Give these tips a try! http://ow.ly/3LBOL

topguncs Carpet Colorado Springs: Give Your Home A Great New Look... http://t.co/LXv3VFD

Ent_CU FREE Seminar: Home buying. Feb. 5, 10 am–noon; Galley. Great info for 1st timers or if you R shopping again! Register: http://bit.ly/fIXO0v

PPWFC Explaining an Employment Gap - February 2011 http://conta.cc/fQQjeh

usahockey First Lady Michelle Obama teams w/ USA Hockey & the @NHL to produce a hockey PSA for her "Let's Move!" campaign - http://bit.ly/h79MVo

CheyenneMtnZoo 2011 Spring and Summer Camp sign-up is OPEN! Register YOUR wild ones for a day or week long experience! http://fb.me/T2wV6YgH

CheyenneMtnZoo Preschool Zoo Discovery Programs http://fb.me/CHhyZk6o

RealLivingCS Great advice for renters from Realtor Kathy Tutko: The Real Talk Blog from Real Living Select Properties http://ow.ly/3MkuW

CascadingMedia I uploaded a YouTube video -- Video Production Demo - Cascading Media (2009) http://youtu.be/rvsroOjnirA?a

stargazersnews Going to Stargazers Jazz Jam at Stargazers Theatre and Event Center on Sun, Feb 27 http://zvents.com/e/AabsL/1J

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

The Week in Tweets

1/23/2011

Posted on 1/23/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Knowing Your Options As a Senior | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | How Good Is Your Company’s Customer Service? | Start with http://southerncolorado.bbb.org and click News Center

New Blog from BBB CEO | Laugh Yourself through Life | Start with http://southerncolorado.bbb.org and click News Center

BBB News | Taxi Scam Targeting Seniors May Be Headed Our Way | Start with http://southerncolorado.bbb.org and click News Center

In this week’s BBBTrustBrief: How to Raise Prices Without Losing Customers | Sign up at http://southerncolorado.bbb.org/digital-offerings

From BBB Accredited Businesses:
MarketTreasury Don't wait until it hurts! Call Colorado Dental Group today and receive a dental exam and x-rays for only $19!... http://fb.me/QKE2E4mp

DuracleanCOS Exciting times here at Duraclean! We are now offering our expertise and state-of-the-art drying equipment to... http://fb.me/MigGnDts

CSHBA Membership After Hours @ ListenUp http://conta.cc/fFMeFD

RealLivingCS How buying a home became a career for Real Living Realtor Michael Winslow: It's the Agent Spotlight at the Real Talk Blog http://ow.ly/3Fg3b

URTaxlady Top 10 Tax Time Tips read them all at http://urtaxlady.wordpress.com/

csgazette How to research your doctor’s license: If you’re out looking for a doctor — or even if you’ve been seeing one ... http://bit.ly/hdl5ny

IndyRecords New Social Distortion, Decemberists, Keak da Sneak and Tennis (Denver-based duo!) out this week at Indy! Details... http://fb.me/SsK91H3x

Ent_CU FREE Seminar: Retirement RedZone – Learn Red Flags & How 2 Prepare. Gr8 info 4 all ages! 1/25/11, 6-7:30 pm. Register: http://bit.ly/h1EsnB

URTaxlady Eight Facts About Filing Status read more at http://urtaxlady.wordpress.com/

KylahEdgin Topic #2 in the ""Betcha Didn't Know"" series is here....FOIL! http://fb.me/tsLAD9s6

CSBizJournal Ent CEO named to federal advisory board - A local businessman has been appointed to the Federal Reserve's recently ... http://ow.ly/1aVmOb

hallenbeckcoins 2011 Chinese Silver Pandas Available for Purchase http://bit.ly/efE1gr

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/ePm12m

usahockey Become a USAH "Friend of Hockey" & you could win a trip for two to the IIHF Men’s World Championship! Sign up @ http://FriendsofHockey.com

ortiviz One out of every three houses in Colorado has elevated levels of radon. Get a free test kit -> http://bit.ly/giNOMN

ChieftainNews Runners and Walkers get ready for the Chieftain's Spring Runoff! Register early and take part in great run/walk!... http://fb.me/MKdwN73E

Ent_CU Ent The start of a New Year is a great time 2 focus on building an emergency savings account! Learn how in our latest blog: http://bit.ly/fTR0Zj

CheyenneMtnZoo Do you LOVE the Zoo? Subscribe to our blog to stay up on all things Zoo related! Read about what's going on at... http://fb.me/DFamVylv

URTaxlady Do I have to File a Tax Return? Find out at http://urtaxlady.wordpress.com/

HSPPR I uploaded a YouTube video -- Help out a life, adopt a puppy mill pup. http://youtu.be/bDK6cEjp4wk?a

ASPENP0INTE Why Is Mental Illness Still So Stigmatized? http://bit.ly/i7dDZh

Ent_CU FREE Seminar: For Your Biz - Inspiring Confidence in Uncertain Times. 1/25/11, Pueblo, 5:30-7:30 pm. Register: http://bit.ly/hA4ymY

fosterelectric1 Exciting news! We are now offering Preferred Customer Plan Service Agreements! Great chance to save money! For more info call (719)520-0550

FineArtsCenter Win tickets and drinks for two to The Producers! Enter by 1:11pm Jan 28 http://ow.ly/3Hib0

URTaxlady Six Important Facts about Dependants and Exemptions read more at http://urtaxlady.wordpress.com/

csindependent New Blog Post: ListenUp ... no really - Just a quick heads-up on a store we visited today that is new to me: ListenUp... http://ow.ly/1aXx5m

CHEFSCatalog CHEFS is giving away a Wusthof Classic Starter Set! Like CHEFS on Facebook to enter. Drawing 1-28 @ 2pm MST. http://on.fb.me/likeCHEFS

CSUtilities Downed power lines can be deadly. What should you do if you're near a downed power line? http://bit.ly/hmBm0g

CSHBA Pucks for Possibilities - Battle on the Ice http://conta.cc/gJVRs6

CookbyCamerons You can now shop right on our Facebook Page. Visit the Shop Tab! http://ow.ly/3I6Wb

URTaxlady Points to Keep in Mind When Choosing a Tax Preparer find out what you need to know at http://urtaxlady.wordpress.com/

CMRCOS Cheyenne Mountain Resort was featured on KRDO.com, in an article discussing the rise in hotel room occupancy for... http://fb.me/J9ty4UsE

PhantomCanyon Sign up for the 15 Rack Pool League downtown Colorado Springs at @PhantomCanyon: http://fb.me/ThuH26sd Starts Feb 1st!

loafnjug Need lunch in a rush? Mix and match your Roller Grill favorites 2 for $2. Drinks are priced right too 32oz Fountain or ICEE Drinks are 79¢

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Taxi Scam Targeting Seniors May Be Headed Our Way

1/20/2011

Posted on 1/20/2011 by
Your Better Business Bureau is warning consumers, especially seniors, to be aware of a scam that is being perpetrated by crooks in Jamaica and may soon come to Colorado Springs.

Essentially, the consumer gets a call from a person in Jamaica (area code 876) offering huge sums of money. However, before the consumer can receive the money, they are instructed to wire a specific amount of money to the caller to cover “processing fees.” This is a common scam where the victim never receives any cash and instead loses money because they have sent his or her own money by wire service to an unknown party.

Until now, seniors were thought to be relatively safe because the act of making a wire transfer usually requires going to a bank, withdrawing cash and then finding a place where to wire the money. Because seniors often have limited transportation issues, scammers didn’t target this segment of the population.

However now a team of scammers in Jamaica is contacting local taxi companies and making all the pickup arrangements so the senior can complete the steps necessary to wire the money.

There is absolutely no evidence that any cab companies or their employees are privy to the scam. Fred Hair, general manager of the Yellow Cab Company of Colorado Springs, says he has never heard of this before and his company has not been contacted. However, he will alert his staff that this fraud may be on its way.

Laugh Yourself through Life says Carol

1/19/2011

Posted on 1/19/2011 by Carol Odell
Are you feeling stressed and worn out by the end of the day? How many times did you laugh today? I bet your answer is, “Not a lot.” Studies show children laugh or smile 400 times a day. Cut that number down to 15 times for most people older than 35! No wonder you are dragging.

When you consider that a robust laugh lowers your blood pressure below normal resting rates for 45 minutes, exercises the lungs, increases oxygen in the bloodstream and increases your endorphins, we are missing out on a good thing when we get older.

We don’t have to be so stodgy. Let’s work on laughing and smiling. It’ll “buy” you points at work. Here’s how according to Paul E. McGhee, Ph.D.

Humor improves employee morale. You can do it in your e-mails, your conversations, and in your body language. We have an employee who keeps her e-mails upbeat and fun. She lightens our day. I’ m told my son keeps them laughing at a Ford plastics plant where he is an industrial engineer. Hmmm… an engineer who writes light-hearted, funny e-mails. Go figure!
Humor strengthens team spirit and builds cohesive groups. If people are having fun they are going to want to be together and get things done.
Humor boosts creativity. Studies show that people with a sense of humor tend to be more creative.
Humor helps emotional intelligence. It’s been proven that people who have emotional intelligence are generally more successful than people who have a high I.Q. Because people with good emotional intelligence are good at managing their emotions and others, they are good at getting people to “step up” and get things done.
Humor boosts sales. People connect with you and your product and/or service if you put them in a good mood.
Humor helps with managing people. It helps with rapport and communication, reduces tension, reduces burnout, builds resilience, and much more.

Staying light hearted, smiling and laughing does make sense. Take note of how much you smile and laugh. Then, work on increasing how often you imbibe in humor.

Form a fun committee and work on humor and fun times for your entire office. Retention and productivity will increase. Have fun smiling!

How do you keep your office smiling?

How Good Is Your Company’s Customer Service?

1/17/2011

Posted on 1/17/2011 by
There are many organizations that claim to have good customer service. There are even some who believe theirs is the best. How do you know? How can you find out?

The College of Business at UCCS is partnering with your Better Business Bureau to offer student assistance to businesses that are seeking the answers to these questions.

College students at the Junior or Senior level, with prior customer service and marketing classes, will team up with local companies committed to this project. Students will be assessing the systems and processes that are currently in place at the company they are assigned to, and they will present their findings for their semester grades.

Through this project, the students’ goals include improved communication skills, practical application of skills and knowledge, as well as real-world exposure to the business community. Companies can expect an analysis of their customer service processes and non-prescriptive possibilities for improvement of said processes.

Wayne Hurlbert, of Blog Business World, says “Good customers are like gold to your business. Treat them well and they will boost your company's bottom line with their referrals and recommendations.” Commit to improving your customer service and your bottom line. It’s free.

Update -- January 25, 2011
The Quality Service Collaboration for spring 2011 is full. For all companies interested in this project, thank you. It’s exciting to connect students to a real-life business experience, as well as to support local companies with talent from the University. As of today, all available students have been assigned to a company. If you were not selected and are still interested, please contact Cat Eli at your BBB at (719) 636-5076 ext. 100, (866) 206-1094 ext. 100 or cate@bbbsc.org, so that students can be assigned from the fall semester class.

If you would like to see how your customer service compares to industry standards apply for the Excellence in Customer Service award program. EICS is a comprehensive customer service improvement program. A primary benefit is that your organization will receive a personalized, professional assessment of your customer service process. A team of independent, professional evaluators will review your application and prepare a detailed, confidential feedback report. All companies in southern Colorado are invited to participate.

Click here to learn more about EICS and how it can benefit your organization.

The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.

The Week in Tweets

1/16/2011

Posted on 1/16/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Senior Living Options | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | How Applying for the EICS Award Helped Amnet Inc | Start with http://southerncolorado.bbb.org and click News Center

New Blog from BBB CEO | Handbook for 2011 | Start with http://southerncolorado.bbb.org and click News Center

BBB Event 1-20-11 | Benefits 101 - ShopMyBBB.com editing class | Start with hrtp://southerncolorado.bbb.org click Calendar of Events

BBB Event 1-20-11 | Community Business after Hours Networking | Start with http://southerncolorado.bbb.org and click Calendar of Events

Event Reminder 1-21-11 | eWomen Network-register before price goes up | Start with http://southerncolorado.bbb.org click Calendar of Events

In this BBBTrustBrief: 6 Ways to Reach Out and Touch Your Online Followers | Sign up at http://southerncolorado.bbb.org/digital-offerings

From BBB Accredited Businesses:
CSUtilities Today is National Cut Your Energy Costs Day - no, I'm not making that up. We've got tips to help you save. http://bit.ly/f8JqF2

heubergermotors http://www.facebook.com/#!/pages/Heuberger-Subaru-Service/142423135808795... $12.75 Oil Change

RealLivingCS How did Sherrie Lemley turn her love of helping people into a career in Real Estate? Find out in today's Agent Spotlight: http://ow.ly/3BiXJ

rnrcoffeecafe Posted a new blog post that better describes the difference between specialty coffee and the stuff you find in the... http://fb.me/FdnQhBNY

Ent_CU Ent Ent's latest Podcast 26 – Record Retention and Storage - January 10, 2011 8:10 mi... http://ow.ly/1aOouO

KylahEdgin Click the link to find out how to win the first G.C. of 2011! http://fb.me/QpKdm9tN

CSHBA Don't Miss The Big 4 Events! Sign up Today. http://conta.cc/gRQQ9M

CookbyCamerons Camerons Products Marketing Newsletter: Smokers - http://eepurl.com/ccMNj

PPWFC Employers! Looking for summer help? Youth Job Fair, March 15. Reserve a booth compton.d@ppwfc.org http://tinyurl.com/45zt4t7

IndyRecords New music this week from Cage the Elephant, Cake, The Jacka and Tapes 'n Tapes, plus Piranha 3D and The Social... http://fb.me/OX1p9Od8

LuisaGraff Savings from Luisa Graff Jewelers http://conta.cc/hIsbgU

CascadingMedia A current web-site from our portfolio. Do you like the design? Does your company need a video? http://ht.ly/3xu5Y

LearningRx You created some great holiday memories. Now, hang onto them! http://bit.ly/ejfwHj

LaZBoyCS Have you found us on Facebook yet? Special deals just for fans and more at http://www.facebook.com/LaZBoyCS

DrKenGasper Reduce Stress, Prevent Heart Disease - January News From Aesthetic Dentistry by... http://conta.cc/es03Gt

rnrcoffeecafe Didja know? When ordering coffee online, you can choose to have us deliver to the Springs for $1 extra! http://rnrcoffeecafe.goodsie.com

LearningRx Want a better memory? Three things you should do, and three you should avoid...http://bit.ly/gKMABZ

KylahEdgin I decided to start a new "Betcha Didn't Know" series for household items. Topic #1...VINEGAR. http://fb.me/xztPTsXn

CSHBA Don't Miss Breakfast with the Builders http://conta.cc/gHipxs

ABBAEyecare If you're having trouble seeing this coupon, now is a great time to use it! http://ow.ly/3CNbn

URTaxlady IRS eliminates paper coupons for tax deposits... read more at http://urtaxlady.wordpress.com/

CSBizJournal Free white paper on Becoming an Effective Leader from the CSBJ - get your copy here http://bit.ly/g5Fa82

IndyRecords We have some great numbered lithos from tapes 'n tapes to give you when you pick up their new album ""Outside"" at... http://fb.me/Fl3iuJ0P

DrKenGasper It's Thursday! That means our massage therapist, Seline Peters, is available for appointments. Here's a quick... http://fb.me/RBNXR620

ShelfGenieCoSp "Like" us on Facebook and get 20% off Labor! http://www.facebook.com/home.php#!/pages/ShelfGenie-of-Colorado-Springs/134678893247456

usahockey Applications are now being accepted for the 2011-12 Brian Fishman Internship in USA Hockey's communications dept. - http://bit.ly/BFI-app

ACoachJanna News from ActionCOACH Colorado Springs http://conta.cc/dO3mnp

Pinnacol Pinnacol Foundation accepting scholarship apps from children of injured/killed workers - Pinnacol Blog http://bit.ly/ey43nt

IndyRecords Win tix to see @UnderoathBand at the Summit in Denver on 2/6! E-mail us contests@beindependent.com with your name & number to enter.

CascadingMedia Cascading Media is honored to be providing web marketing services to Just Details Painting: http://www.justdetailspainting.com

CSBizJournal IRS raises nonprofit threshold for e-Postcard filing - Paperwork just got easier for a lot of small nonprofits. The ... http://ow.ly/1aRcV9

URTaxlady You Can Still Make Donations from Your IRA read the rules that apply at http://urtaxlady.wordpress.com/

KRDONC13 Have you signed up for Breaking News alerts? What about recipes, entertainment headlines and more? Check it out here: http://bit.ly/eEyr8M

URTaxlady New Law Includes a Payroll Tax Cut read all about it at http://urtaxlady.wordpress.com/

KRDONC13 If you, or someone you know, is looking for a job... D-11 needs school bus drivers.. ASAP: http://bit.ly/gQ9dC4

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

What’s in it for Me? Why should I join the Better Business Bureau?

1/13/2011

Posted on 1/13/2011 by
Come to the Better Business Bureau of Southern Colorado’s monthly Benefits 101 class to find out!

During this educational workshop, you’ll be introduced to the multitude of benefits you’ll receive as a BBB Accredited Business. You’ll learn how membership can ultimately increase your bottom line, and help your business succeed in this increasingly competitive marketplace.

This informative workshop is open to all businesses in southern Colorado. You do not need to be a BBB Accredited Business, so come find out what your BBB is all about.

Light refreshments are provided so early reservations are very much appreciated. Thank you to our sponsor MacVan The Map Company.

Date:
Thursday, January 20, 2011

Time:
12:00 noon - 1:00 p.m.

Location:
Better Business Bureau - Colorado Springs office
25 North Wahsatch Avenue, cross street is Kiowa

Tickets:
Free

RSVP:
Please register online. Click here or go to www.blacktie-colorado.com/rsvp and enter event code: benefits120.

For BBB Accredited Businesses who would like to customize their free ShopMyBBB.com webpage, we hold an editing class following the benefits event from 1:15 p.m. - 2:15 p.m.

Click here for flyer.

Handbook for 2011 says Carol

1/12/2011

Posted on 1/12/2011 by Carol Odell

As we start the New Year the following thought-provoking “handbook” written by D. McKinney is worth the read.

Health:

Drink plenty of water.
Eat breakfast like a king, lunch like a prince, and dinner like a beggar.
Eat more foods that grow on trees and plants and eat less food that is manufactured in plants.
Live with the three E’s --- Energy, Enthusiasm and Empathy
Make time to pray.
Play more games.
Read more books than you did in 2010.
Sit in silence for at least 10 minutes each day.
Sleep for seven hours.
Take a 30-minute walk daily. And while you walk, smile.

Personality:

Don’t compare your life to others. You have no idea what their journey is all about.
Eliminate negative thoughts and things you cannot control. Instead invest your energy in the positive and in the present moment.
Don’t overdo. Know your limits.
Don’t take yourself so seriously. No one else does.
Don’t waste your precious energy on gossip.
Dream more while you are awake.
Envy is a waste of time. You already have all you need.
Forget issues of the past. Don’t remind your partner of his/her mistakes of the past. That will ruin your present happiness.
Life is too short to waste time hating anyone. Don’t hate others.
Make peace with your past so it won’t spoil the present.
No one is in charge of your happiness except you.
Realize that life is a school and you are here to learn. Problems are part of the curriculum; they appear and fade away but the lessons you learn last a lifetime.
Smile and laugh more.
You don’t have time to win every argument. Agree to disagree.

Society:

Call your family often.
Each day do something good for others.
Forgive everyone for everything.
For a learning experience spend some time with people older than 70 and younger 8.
Try to make at least three people smile each day.
What other people think of you is none of your business.
Your job won’t take care of you when you are sick. Your friends will. Stay in touch.

Life:

Do the right thing!
Get rid of anything that isn’t useful, beautiful, or joyful.
GOD heals everything.
However good or bad a situation is; it will change.
No matter how you feel, get up, dress up, and show up.
The best is yet to come.
When you awake alive in the morning, thank GOD for it.
BE HAPPY EACH DAY!

Which points do you plan to integrate?

How Applying for the Excellence in Customer Service Award Helped Amnet Inc

1/11/2011

Posted on 1/11/2011 by
One of the purposes of EICS is to assist companies in achieving a mature customer system. The application process and feedback report are excellent tools to evaluate, implement and develop your current systems.

Trevor Dierdorff, owner of Amnet, talks about how to use the benchmarks from the application to improve your business.

What is EICS?
The Excellence in Customer Service (EICS) award program is a comprehensive customer service improvement program run by volunteers. All companies in southern Colorado are invited to participate.

Click here to learn more about EICS and how it can benefit your organization.

The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.

Here is a little information about Amnet.
Amnet is your partner in technology. We manage your systems so that you can manage your business. We are committed to providing innovative IT solutions and support to meet your business needs and challenges. Amnet recognizes that the world of Information Technology (IT) is getting more complicated - not simpler. We remove that technical burden so you can focus your resources on your core competencies and let us leverage your IT investment for a competitive edge. We are professional, honest, technical partners ready to help you identify the right solutions within your budget.

Link to the Amnet website.

The BBB Eye - Staying Healthy and Active As We Age

1/9/2011

Posted on 1/9/2011 by
With the passage of time comes aging, and the senior population is increasing as people are living longer. So we’re dedicating our January program to exploring resources for seniors.

Carol Odell of your BBB and Dr. Matthew Blum from Penrose Hospital discuss how important the simple steps are to staying healthy. They explore what makes up a healthy diet and steps to take to achieve and maintain a good body weight.

Dr. Matthew Blum shares advice for seniors on being healthy and active. He says it is the simple things that work, such as a good diet, exercise, good body weight and not smoking.

Be sure you have a balanced diet daily – including fruit and vegetables and protein. Older people tend to store less protein. Include milk and dairy products, but not in large amounts. It’s okay to have a little wine and chocolate daily.

Get the junk food out of the house. Buy food with lower calorie content. If the chips and candy are not in the house you won’t eat them. Eat in moderation at each meal.

Exercise daily. Use those muscles and joints. Walk 20 minutes a day. Our muscle mass deteriorates with age compromising our heart and muscles. They won’t work as well if we don’t exercise.

Bottom line is to use common sense and discipline --- and do it daily!

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - Estate Planning Basics

1/9/2011

Posted on 1/9/2011 by
With the passage of time comes aging, and the senior population is increasing as people are living longer. So we’re exploring resources for seniors.

In this episode of The BBB Eye, Katie Caroll of your BBB learns about the basics of estate planning and what people should know to make sure they have their affairs in order. from Steven Ezell of Buell & Ezell LLP.

One might ask what exactly is estate planning? Estate planning is the process of determining how a person’s estate will be handled at the time of their death. It also encompasses power of attorney and medical directives on how a person’s estate or medical choices will be handled while they are still alive but unable to make these decisions on their own. A person’s estate includes all the property and assets a person owns at the time of their death.

Most people have heard of and have a general idea about a person’s will or trust. However, power of attorney is perhaps more valuable because the first two documents are only valid after a person has passed away, where power of attorney deals with matters while a person is still living.

A power of attorney is when a person appoints someone they trust to provide assistance and other life issues handling decisions regarding medical treatment and financial affairs while the person is still alive, but unable to make these decisions themselves. The agent with power of attorney has a great responsibility because they have complete control over these decisions and outcomes. A lengthy conversation should take place between the person and their agent to discuss the specifics of what the person would want to happen in the case that powers of attorney should come about.

If a person does not have a power of attorney, the courts can appoint a person to serve as power of attorney for the person. The court appointed power of attorney that deals with medical decisions is known as a guardianship, while the court appointed power of attorney that deals with finances is known as a conservatorship. However, it is recommended that a person appoint their own powers of attorney because the court process is both time consuming and expensive.

Another term you should become familiar with is probate. Probate is the formal process of having someone’s will and estate overseen by the court in the event of a death. The court will appoint someone to administer that estate either by the person’s will or by someone who has applied through the court to oversee such matters.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - Knowing Your Options As a Senior

1/9/2011

Posted on 1/9/2011 by
With the passage of time comes aging, and the senior population is increasing as people are living longer. So we’re dedicating our January program to exploring resources for seniors.

Carol Odell of your BBB learns from Pamela Haugard about how the Pikes Peak Area Council of Governments Area Agency on Aging helps seniors in our community.

Each year the Area Agency on Aging publishes the Senior Information Directory (the "Yellow Book"), which offers information on more than 700 services for older adults in El Paso, Park and Teller counties. The guide contains information on adult day care, elder abuse prevention, home-delivered meals, legal services and many other resources. For a copy of the Yellow Book, call (719) 471-2096.

Caseworker Pamela Haugard explains how the Pikes Peak Area Council of Government Area Agency on Aging (PPACGAAA) helps people older than 60 live independently. They help fund other agencies plus give direct services. These services include in-home services, legal service, transportation, housing, handyman services and more.

Funding for PPACGAAA comes from the state and federal government --- plus donations. They partner with 211 and other community groups. If you want help, call (719) 471-2096 and state what your needs are.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The BBB Eye - Senior Living Options

1/9/2011

Posted on 1/9/2011 by
With the passage of time comes aging, and the senior population is increasing as people are living longer. So we’re exploring resources for seniors.

In this episode of The BBB Eye, Katie Carrol of your BBB visits Lisa Reed at Liberty Heights to find out what community options are available for the many different levels of care needs seniors and their families may have.

As loved ones grow older, there comes a point in time when some elderly people may not be able to live on their own anymore and the family, for a number of reasons, may no longer be able to help the senior with their daily routines. The next best option to being self sufficient in their own home is for the senior to move into a senior living community where they can be around other seniors in similar situations with a support staff there to help them 24/7.

Senior living has three levels of lifestyles to choose from to make sure the proper care and support needed to function on a day to day basis is received:

Independent living is when a senior can still care for themselves on a daily basis, but tasks like yard work or house repairs are more of a challenge. The senior moves into a community where these tasks are either done for them or are no longer necessary. It helps relieve some of the daily stress and allows the senior to focus more on the activities they enjoy.
Assisted living is a more hands on type of help with what is known as ADL, or activities of daily living. The senior would be provided help with everything from personal care to medication management. This level of care allows for all the senior’s meals to be provided for them.
Rehabilitation and skilled nursing is the final level of care. This type of care is on a short-term basis for those who have been in the hospital or just had some type of surgery and are not quite ready to move back home. They are provided with hands-on rehabilitation for intensive therapy, along with 24-hour nursing care to make sure they are fully recovered before they go back to their normal routines.

When the time comes for the senior or the family to decide if more help is necessary, there are a few points to think about before making the leap into a senior living community. First, evaluate the specific needs of the senior. Second, determine the level of care the senior will require based on those needs. Finally, visit the community to make sure it would be a good fit.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets

1/9/2011

Posted on 1/9/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Education Offered by the Senior Resource Council | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Accredited Businesses Only | The Insider January e-newsletter | Start with http://southerncolorado.bbb.org click orange LOGIN button

Your BBB in the News | Consumer Alert: Housing Scam | http://www.krdo.com/news/26357290/detail.html

New Blog from BBB CEO | Real Estate Scams | Start with http://southerncolorado.bbb.org and click News Center

Your BBB is NOT doing door to door surveys offering $200 grocery giveaways.

In this week’s BBBTrustBrief: Make Better Marketing Moves This Year | Sign up at http://southerncolorado.bbb.org/digital-offerings

BBB Event 1-14-11 | Buzz with the Bs - Stop Fearing Tax Deductions! | Start with http://southerncolorado.bbb.org click Calendar of Events

From BBB Accredited Businesses:
ACoachJanna Come to ""ProfitCLUB"" Wednesday, January 26 from 5:00 pm to 7:00 pm. Join us for ProfitCLUB the 4th Wednesday of... http://fb.me/RuwesMWo

ppymca New Year, New Look, New Website--Check it out at www.ppymca.org

RealLivingCS Fly fishing, sky diving and real estate: Linda Southard in today's Agent Spotlight at the Real Talk Blog: http://ow.ly/3xyEe

CareandShareFB Come to "Martin Luther King's Day of Service & Food Drive" Monday, January 17 from 10:00 am to 2:00 pm. http://fb.me/LmvrQUNC

KRDOnc13 @HSPPR offers free spay-neuter surgeries for cats http://bit.ly/e9oXCK

URTaxlady Tax Season Starts on Time for Most Taxpayers;Those Affected by Late Tax Breaks Can File in Mid to Late Feb. http://urtaxlady.wordpress.com/

ppymca Did anyone see our new TV commercials on 13 and 5 this morning? They are really cool and should be running through the end of Feb, 5-7am.

CheyenneMtnZoo Looking for a job this new year? The Zoo is hiring for a few positions. Check them out on our website. http://fb.me/FbhZNC70

CSBizJournal With no Phil Long Center, HBA moves show to former Circuit City http://ow.ly/1aJ7iy

amnetinc Tech Tip Tuesday: Hiding Updates on Windows 7 - http://ht.ly/3ymPK

FineArtsCenter Create something new! Just launched the 2011 Bemis catalog for winter session art classes. http://ow.ly/3ymRc

URTaxlady Avoiding an IRS Tax Audit read more at http://urtaxlady.wordpress.com/

rjandmakay News from RJ & Makay Executive Recruiting http://conta.cc/hcg04R

KRDONC13 "Like" us on Facebook & win a FREE ski weekend @skicrestedbutte. Full contest rules are here: http://bit.ly/h7iOjf

CSHBA January Homefront Available Online http://conta.cc/f6O7rf

CanonChamber 2011 Chamber E-Blast #1 - Very Time Sensitive http://conta.cc/fcm02U

PikesPeakCC More jobs posted! http://employment.ppcc.edu

PPRedCross A New Year's Resolution to be confident in! Become CPR/AED/First Aid trained! http://pparc.org/trained/classes.php

Ent_CU Ent is now accepting applications for our 2011 Youth Endowment Series (YES) Grants. Visit http://bit.ly/ejDo5y for info & applications.

NewsFirst5 Win 4 Tickets to Spamalot, Legally Blonde and Grease | NewsFirst5.com | Colorado Springs | Pueblo | http://t.co/OPhtalK

CheyenneMtnZoo Preschool Zoo Discovery Programs start next week! What a great way learn about the amazing animal kingdom. http://fb.me/EuYMWnql

RealLivingCS 7 Home Maintenance Tips from Realtor Erin Chambers on the Real Talk Blog http://ow.ly/3zyvS

CSUtilities Employees break volunteer records in 2010 - giving more than 22,000 hours to the community. http://bit.ly/i9h0cy

PikesPeakCC Pikes Peak Community College announces open search for presidential selection. http://goo.gl/NBkSB

URTaxlady FREE tax preparation if you have all your information to us Before Jan. 13 at 7pm. Call to schedule an appointment 719-548-4924.

GOALACADEMY **FREE** teen driver safety class starting on 28th. Call 719-583-4352 to register. Offered through Pueblo Health Dept. Great Opportunity

CheyenneMtnZoo Ignite your WILD side with a Family Ed-venture at the Zoo! Each month there's a special topic to explore http://fb.me/yrjOSnWy

CenturaHealth The most important video you can watch on YouTube. http://ow.ly/3yjuo

fosterelectric1 News from Foster Electric Corporation http://conta.cc/fQQe6q

DanceColorado Ballroom Dance Club Friday January 21. 7 to 9pm sports jerseys welcome for more info 473-1395 http://conta.cc/hNCzBW

RealLivingCS Real Living Realtor Erin Chambers shares a simple way to reduce your mortgage length and save money at the Real Talk Blog http://ow.ly/3A8vX

csgazette 17th Annual Best of the Springs is here! http://ubin.cc/hvSHp7

CanonChamber 2011 Chamber E-Blast #2 http://conta.cc/hNufQP

URTaxlady Mark These Tax Deadlines on Your 2011 Calendar see them all at http://urtaxlady.wordpress.com/

csindependent New Blog Post: More on Give! 2010 - Check out Indy associate publisher Carrie Simison-Bitz talking with FOX21 anchor... http://ow.ly/1aLWFV

RondiLambeth If you are looking for work please email resume to Rondi@FortressCreditPro.com, several branch manager positions open all across the US.

compassion Free album download for you! 18 songs from top Christian indy artists. So smile and enjoy! http://bit.ly/eGolhu

beefywheel1 Visit our Facebook Page! You can now schedule a service call with Beefywheel1 Computer & Telecom Services... http://fb.me/RJdCzvSN

JosiahPuttre I just updated my website! Check it out: http://vsta.pr/e3xOpc

MarketTreasury Sharing savings for you is what we do. The best local businesses, the best savings. Click here to print and click! http://fb.me/I2kjLvNg

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Real Estate Scams says Carol

1/5/2011

Posted on 1/5/2011 by Carol Odell
Are you putting down a rental deposit that allows you to move in --- or will someone move on with your money?

Real estate scams are prevalent today and are showing no signs of going away. A common form of these scams involves a con artist advertising a house as a rental when it is not. In fact, it’s a house that is actually for sale and being advertised on a legitimate real estate company’s website.

The con artist takes the picture from the website and puts it on his fraudulent website. He advertises on craigslist that the house is for rent, asking for first and last month’s rent. A web address is given to view the house. The prospective tenant checks out the house online and sends the deposit. Many times con artists ask their victims to wire the money.

Once the money is gone there is no getting it back. The con artist is probably in Canada and the website is gone. He’s moved on to his next victim.

Being proactive is your defense. Do your homework before sending any money to anyone you don’t know.

First, check with your state assessor’s office to determine who owns the property.
Second, google the address and see if the property shows up on any real estate website for rent or for sale. If the property that was advertised for rent on craigslist shows up for sale on a real estate website, there is a serious problem. Contact the real estate company and apprise them of the situation.
Third, if possible, contact the neighbors of the property you are planning on renting. Ask them about the owner and status of the property. Is it for sale? Or rent? Or in foreclosure?
Fourth, don’t wire money. Any time you are asked to wire money you should consider that a deal breaker.
Five, check with the bank that holds the mortgage to make sure it is not in foreclosure.

Today’s housing problems coupled with con artists ability to use technology to deceive consumers, makes it a necessity to do your homework before sending rental deposits.

Buzz With the Bs - Stop Fearing Tax Deductions!

1/3/2011

Posted on 1/3/2011 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and Business Network International (BNI).

This month, you’ll meet Ruth LaVigne with Accounting Pros/Liberty Tax Service.

She’ll be talking about how to stop paying the IRS money you don’t owe and help you become less fearful of being audited.

Stop Fearing Tax Deductions! - Speaker: Ruth LaVigne

Stop paying money you don’t owe and remove the fear of being audited. Learn about:

Basic rules of tax deductions
Which deductions are RED FLAGS to the IRS
Examples of deductions you can safely take

Q. What is Buzz with the Bs?

A. The Better Business Bureau of Southern Colorado and Business Network International host a monthly networking breakfast for your community. You don't need to be a member of either group to attend!

Each month, we have an educational speaker to present you with tools that will help you develop your business. Come buzz with your peers, network, grow your business and expand your horizons.

Click here to register.
Click here for flyer.

Date:
Friday, January 14, 2011.

Time:
7:15 a.m. - 9:00 a.m.

Location:
Colorado Springs Elks Lodge
3400 North Nevada Avenue, Colorado Springs

Tickets:
$12 with a reservation or $15 at the door

The BBB Eye - Education Offered by the Senior Resource Council

1/3/2011

Posted on 1/3/2011 by
With the passage of time comes aging, and the senior population is increasing as people are living longer. So we’re dedicating our January program to exploring resources for seniors.

Carol Odell of your BBB chats with Shannon Rogers from the Senior Resource Council about how they help businesses become more educated on how to deal with seniors and the resources offered to senior consumers and their families. The Senior Resource Council publishes the annual Pikes Peak Region Senior Housing Directory and Resource Guide to help seniors that are considering a change.

The Senior Resource Council is membership based and comprised of businesses who have seniors as customers. The Council collaborates with the Colorado Springs Senior Center, Silver Key, Pikes Peak United Way 211, Pikes Peak Area Agency on Aging and other agencies.

Council member businesses connect and share information that can help the businesses serve the seniors better.

Adult children and seniors call the Council for information about resources for seniors in the area. One resource is the Pikes Peak Region Senior Housing Directory and Resource Guide that includes apartments for people over 55, retirement centers, assisted living and nursing homes.

An annual holiday dinner and dance is provided free to seniors as well as a Safe Conference earlier in the year.

Anyone having questions about resources for seniors can contact the Senior Resource Council.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets

1/1/2011

Posted on 1/1/2011 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Planning Your Next Appliance Purchase | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News | Use Your Skills to Help Businesses Improve | Start with http://southerncolorado.bbb.org and click News Center

New Blog from BBB CEO | Creating another Chapter in Your Life | Start with http://southerncolorado.bbb.org and click News Center

New Video Clip | The BBB Eye - Using Lighting to Transform the Look of Your Home | Start with http://southerncolorado.bbb.org/thebbbeye

Happy New Year! If your resolution is to become a BBB Accredited Business start with http://southerncolorado.bbb.org/Business-Accreditation

In this week’s BBBTrustBrief: 3 Steps to Turning a Customer's Frown Upside Down | Sign up http://southerncolorado.bbb.org/digital-offerings

From BBB Accredited Businesses:
DrKenGasper    The kids are out of school this week. It may be a convenient time to get them in for a cleaning. To reserve your... http://fb.me/RpEczTY1

RealLivingCS    Growing up as a military brat, Realtor Christine Lowe can appreciate the difficulties of moving and military life. http://ow.ly/3uRgA

ShelfGenieCoSp    Make sure to check out KKTV-Channel 11 and watch for our new ShelfGenie commercials!

airport_auto    Check out the latest customer review for Airport Automotive: http://bit.ly/hAsIQp

PPWFC    Finding a Job is Like Dating? January 2010 http://conta.cc/hiVtYy

CheyenneMtnZoo    Come to "Out With the Old, In With the New, Recycle Your E-Waste at the Zoo" Saturday, January 8, 2011 from 9:00... http://fb.me/Dd1Ne9gI

topguncs    Restoration http://goo.gl/fb/k6NUY

RealLivingCS    Thinking about a career in Real Estate? Talk to Charlie! http://ow.ly/3vlZr

BriarhurstManor    Over the years thousand of weddings have take place at Briarhurst and we are often asked when how far in advance a... http://fb.me/yIttKQal

URTaxlady    Earned Income Credit (EIC) 2010 Changes read more at http://urtaxlady.wordpress.com/

MarketTreasury    You gotta check these guys out. We have honestly never seen such craftsmanship. Award winning, and SERVICE as the... http://fb.me/KR9r73oX

AllSmilesDental    We are anxious to give away the 42 inch flat screen. We will be doing the drawing once we reach 1500 fans! Tell... http://fb.me/OxlllaQF

fosterelectric1    We want you! To use Foster Electric this new year as your source of reliable and efficient electricians! call (719) 520-0550 now!

PPWFC    Who Gives the Boss's Review? - January 2011 http://conta.cc/fxvoXQ

PPWFC    RES Workshop Struggling with your job hunt? Not getting the results you want? Jan 10, 10 am - noon. Register @ http://tinyurl.com/33n6wmm

CSUtilities    Top 10 ideas for your Christmas tree. http://bit.ly/hCIXin

heubergermotors    Heuberger Motors, Inc - Working a New Years Resolution plan...: http://bit.ly/ho6F4d

Ent_CU    Important HSA rules go into effect on 1/1. Visit https://www.ent.com/about-ent/whats-new/hsa-rule-changes for more info.

URTaxlady    Increased Standard Deduction 2010 Changes read more at http://urtaxlady.wordpress.com/

csgazette    City of Colorado Springs offers free class on ins and outs of collecting sales tax: It may not be very exciting,... http://bit.ly/fOaudh

CheyenneMtnZoo    WE NEED YOUR HELP!!! The Zoo is collecting donated items to help with vulture research & rehab work in South... http://fb.me/KMeymTge

IndyRecords    So, the vinyl sale has been so popular amongst you folks that we're extending it through January 31st! Come into... http://fb.me/HdmDQs2L

CheyenneMtnZoo    Meet the Penguins! http://fb.me/OCI5CCmx

csindependent    New Blog Post: Give! givers crush goal - Though the AdAmAn club didn't light off any fireworks from atop Pikes Peak,... http://ow.ly/1aGK5B

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

The BBB Eye - Using Lighting to Transform the Look of Your Home

12/28/2010

Posted on 12/28/2010 by
Even though we’re not in the best of economic times, that doesn’t mean you can’t give your home a makeover - economy style. This month on The BBB Eye we’re going to cover five areas of improvement that go a long way toward beautifying your home.

Carol Odell of your BBB and Kevin Herdt from Austin Bluffs Lighting discuss how to use lighting to easily transform the look and feel of your home.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

Creating another Chapter in Your Life says Carol

12/29/2010

Posted on 12/29/2010 by Carol Odell
We will open the book. Its pages are blank. We are going to put words on them ourselves. The book is called Opportunity and its first chapter is New Year’s Day. ~ Edith Lovejoy Pierce

Looking forward to a new year and all it can offer has been something that mankind has celebrated for about 4000 years, beginning in ancient Babylon. We all need hope and opportunity regardless of when and where we were born.

In an effort to make life even better, many people make resolutions. I make resolutions if I stop long enough to do it. That doesn’t say much for my commitment to the resolutions. The problem is resolutions are hard to keep. Joey Adams says it well. “May all your troubles last as long as your New Year’s Resolutions.”

It would be gratifying if we could achieve some of the goals we set for 2011, this new chapter in our lives. How do we do that? It helps me to tell myself, “I know I will break some of the resolutions, but I will keep working on them one day at a time. If I don’t succeed today, I’ll try again tomorrow.”

For some tips to help us, I went on the Internet and found these tips from University of Maryland Medical Center at www.umm.edu.

Avoid perfectionist thinking. Think in positive terms.
View setbacks as lessons for growth. We all make mistakes. Don’t beat yourself up. Look at how you can improve next time. Make adjustments along the way.
Don’t make absolute resolutions. Be realistic. If you want to not get upset over little things, then take steps to make it that you will not get as upset as often over little things.
Don’t keep your resolutions to yourself. If I want to accomplish something, I make sure to tell several people what I am going to do.
Give them some meaning. Your goal should be meaningful to you, not something that you feel you should do because of society or family.
Take baby steps. Don’t try to lose 10 pounds in a week.
Fine-tune your spirituality. How you do that is a highly personal decision.

Happy New Year and best wishes for this chapter in your life.

What are your plans for the new year?

Use Your Skills to Help Businesses Improve

12/28/2010

Posted on 12/28/2010 by
If you, or anyone you know, has a special talent for evaluating companies, consider becoming an evaluator for our Excellence in Customer Service (EICS) program.

Designed to recognize superior customer service and help businesses improve their service practices, EICS is a comprehensive process to analyze a company's service, enhance it and integrate a philosophy of continuous improvement. The deadline for applying to be an evaluator is Friday, April 1, 2011.

Evaluators should have expertise in one of the following areas: customer service, process management, linking process improvements to business results, training, or customer focus strategies. Although not a requirement, it is helpful for evaluators to have previous assessment experience such as evaluating or preparing applications for internal, state, or local award programs. Of course, EICS evaluators must meet the highest standards of ethical behavior.

As an EICS Evaluator, you will train and be mentored by experienced evaluators as you participate in the process. A training workshop will be offered in June, 2011.

The program culminates at an awards gala in September where participants and award recipients are recognized.

If you would like to be a part of BBB’s EICS evaluator team, please contact Steve Andrilla at steveandrilla@yahoo.com or the BBB coordinator for EICS, Cat Eli, at eics@bbbsc.org.

What is EICS?
The Excellence in Customer Service (EICS) award program is a comprehensive customer service improvement program run by volunteers. All companies in southern Colorado are invited to participate.

Click here to learn more about EICS and how it can benefit your organization.

The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.

The BBB Eye - Planning Your Next Appliance Purchase

12/27/2010

Posted on 12/27/2010 by
Even though we’re not in the best of economic times, that doesn’t mean you can’t give your home a makeover - economy style. This month on The BBB Eye we’re going to cover five areas of improvement that go a long way toward beautifying your home.

Carol Odell of your BBB stops by Appliance Factory Outlet to get an education from J.P. Gray about what appliance features are currently driving the market and how to investigate consumer feedback about products, necessary features and available rebates.

As in anything, appliances continue to change. Front load washers and dryers are popular because of the energy savings. Washers and dryers come in such colors as bright red or blue as well as the usual colors.

French door refrigerators are huge sellers because they are attractive and versatile. The double doors allow you to be able to place a large platter inside. Also, it is more convenient for some to have the freezer on the bottom, since you do not get in it as often.

Brands such as LG and Samsung are offering new features. Although you may want to stay with the brand you have had for years, check out what other brands are offering. Also, go online and investigate what consumers are saying about the brands they have. Check with Consumer Reports for model ratings.

Determine what bells and whistles you want to pay for. What ones do you like on your old product and what ones do you like that are now being offered. Middle-of-the-line priced products are the most popular.

Finally, check on government websites and with your utilities company to determine if any energy rebates are presently being given.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets

12/26/2010

Posted on 12/26/2010 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - What You Need to Know before Buying Furniture | Start with http://southerncolorado.bbb.org/thebbbeye

BBB Event Announcement 1-21-11 | eWomen Network Luncheon | Start with http://southerncolorado.bbb.org and click Calendar of Events

New Blog from BBB CEO | Do You Need More Protection? | Start with http://southerncolorado.bbb.org and click News Center

From BBB Accredited Businesses:
securityhorizon Security Horizon is proud to announce the 33rd volume of "The Security Journal". http://www.thesecurityjournal.com

ACoachJanna reviewed TLC Design Build Incorporated, Colorado Springs, CO http://y.ahoo.it/FCeDAgRb

ClassicHomesCO wants you to "Like" us on Facebook! http://www.facebook.com/pages/Classic-Homes/304166652645

VedaSalonSpa Holiday Winter Makeup Looks http://ow.ly/3smBN

ACoachJanna December News from ActionCOACH Colorado Springs http://conta.cc/hUSr3E

RealLivingCS Today on the Realtor Talk Blog: How a camping trip led to a career for Colorado Springs Realtor Erin Chambers http://ow.ly/3sCv1

CSHBA Reserve Your Booth At The 2011 Home Show http://conta.cc/dMgc4C

CMRCOS Cheyenne Mountain Resort recently presented a check for $5,000 to Colorado Springs' Marion House, following our... http://fb.me/NssmsJCK

IndyRecords A light week for new releases but still some big ones to mention! Check out new music from Jamie Foxx, Keyshia... http://fb.me/OKa0EC1V

URTaxlady Where You Hold an Investment Matters read more at http://urtaxlady.wordpress.com/

infrontcolorado Infront has launched a new website design for Peak Vista Community Health Centers of Colorado Springs. Check out - http://www.peakvista.org/

GOALACADEMY Check out our newest edition of the GOAL Post Newsletter! Trivia and more! http://www.goalac.org/goalpost/goalpostcurrent.pdf

CSUtilities Ho, ho, holy cow the holidays can be expensive http://bit.ly/ijgD9K

csgazette Goodwill plans move to consolidate some operations http://ubin.cc/g3LLmZ

IndyRecords To say thanks for a pretty fantastic 2010, we have a coupon for you to print and use at any Indy location (for... http://fb.me/MBawBvnl

CanonChamber Merry Christmas from YOUR Cañon City Chamber of Commerce http://conta.cc/gkTZLg

Pinnacol Jingle Bells, Hang Up Cells - The Pinnacol Blog - http://bit.ly/fw76GY

CheyenneMtnZoo The December issue of the Waterhole is NOW online! Check it out! http://www.cmzoo.org/aboutZoo/pressBox/waterhole.asp http://fb.me/MaWlH8zN

PhantomCanyon Come in for our newly released Barley Wine! It's 10.9% ABV & growlers are available! http://fb.me/MDryZrkd

CenturaHealth Regardless of a person’s ability 2 pay, Centura remains dedicated 2 serving those in need. Your gift allows us 2 do so. http://ow.ly/3qN4R

RealLivingCS Trying to sell your home in the winter? The Realtor Talk Blog has 13 tips to help http://ow.ly/1rYBNf

CSHBA NAHB Report Finds Small Builders are the Mainstay of the Nation’s Housing Industry http://ow.ly/3tRys

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Do You Need More Protection? says Carol

12/22/2010

Posted on 12/22/2010 by Carol Odell

Unfortunately, we live in a litigious environment. It’s more important than ever that you are adequately insured in case you are sued. You never know when someone could get hurt on your property or you could have a car accident that is your fault.

Your homeowners, car and auto insurance have a limit on liability insurance. Consider getting umbrella insurance for another one million or two million dollars coverage. When our kids started driving at age sixteen and were inexperienced drivers, we decided to get extra liability coverage just in case they caused an accident. Fortuitously, we didn’t ever need to use the umbrella insurance.

As the years have gone by our society seems to get more litigious so we have not only kept our umbrella insurance --- but have upped the amount of coverage.

What exactly is umbrella insurance? Bobbie Sage on About.com says, “Liability insurance is the portion of a homeowners or auto policy that pays for expenses such as the injured person’s medical bills, rehabilitative therapy, and lost wages due to the negligence of the at-fault person. The liability portion of an insurance policy also covers a legal defense representative if the negligence would happen to land the at-fault person in the court room. After adding up all of the medical expenses for the injured and the legal fees of the negligent person, the standard liability in one’s homeowners or auto policy is often not enough. Also every state has financial responsibility laws that will hold drivers accountable for bodily injury and property damage resulting from car accidents and the at-fault driver could be sued for the damage. Personal assets from the at-fault driver could be seized resulting from a lawsuit. Similar laws are also in force for home and watercraft owners.”

When you are traveling remember that many times your regular car insurance will not be effective if you are out of the country. However, liability insurance will cover non-business incidents on those out of the country trips.

Be prepared. Check with your insurance agent about umbrella insurance and what amount you need.

What are your thoughts?

The BBB Eye - What You Need to Know before Buying Furniture

12/19/2010

Posted on 12/19/2010 by
Even though we’re not in the best of economic times, that doesn’t mean you can’t give your home a makeover - economy style. This month on The BBB Eye we’re going to cover five areas of improvement that go a long way toward beautifying your home.

Carol Odell of your BBB gets tips from Dale Pepper at American Furniture Warehouse about what we need to be aware of before we even start looking for furniture for our home.

“Before you decide on what furniture to buy, answer some basic questions,” says Dale. First, what size furniture can you get through the doors of your house? Don’t just say your doors are standard size; measure the doorways. Measure the area where you will be putting the furniture. Visualize the delivery team bringing the furniture in. Can they get it around the “bends” and up and down the stairs? Dale says it is not unusual for customers to buy furniture they can’t get in their house.

What room are you buying for? If it is the living room or family room, do you want leather or fabric upholstery? Black or brown leather is popular. Think about how heavily the furniture will be used. Do you have a dog that gets on the furniture? Dogs’ nails scratch leather.

If you are buying wood furniture for the bedroom, determine what style you want. What kind of wood. Veneers don’t mar as easily as solid wood. Veneer is comprised of a layer of wood over high density board. High end and less expensive lines use veneers.

How about construction of the drawers? Dove tail construction of the joints is the strongest kind of construction. Also, look for metal on wood glides for the drawers. Both types of construction function well in Colorado’s dry climate.

These are just a few of the many things to consider when you are buying furniture. Have fun shopping.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets

12/18/2010

Posted on 12/18/2010 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip | The BBB Eye - Flooring Options to Consider When Remodeling | Start with http://southerncolorado.bbb.org/thebbbeye

BBB News - How to Leverage the EICS Award for Your Business - Start with http://southerncolorado.bbb.org and click News Center

New Blog from BBB CEO - Scrutinize Your Credit Card Bill - Start with http://southerncolorado.bbb.org and click News Center

In this week’s BBBTrustBrief: Why Discounting Could Lower More Than Your Prices. Sign up http://southerncolorado.bbb.org/digital-offerings

From BBB Accredited Businesses:
loafnjug How does your breakfast stack up? Try our Real Time Breakfast Stacker for just 99¢. Guaranteed hot 5am—10 am or get a Free 16 oz Coffee!

CSHBA New Guidance Helps Small Businesses Claim Health Care Tax Credit http://ow.ly/3nr2z

RealLivingCS True or False: If I Don't Use A Realtor I Can Get a Better Deal - Realtor Talk Blog: http://ow.ly/3okKm

KylahEdgin Let me know if anyone is needing Gift Certificates. Great stocking stuffers! Perfect gift for clients, family... http://fb.me/NOWyeWhB

ComitoBuilding Lauren & Mark are allowing us to follow them by video through the building process of their new home up in Star... http://fb.me/DDjn3Jcj

rnrcoffeecafe Didja know we do custom cakes? This is a vanilla walnut coconut cake with a buttercream frosting. All made from... http://fb.me/DsVWTSsN

RealLivingCS What was it about real estate that drew @DJCampanelli in? Find out on today's Agent Spotlight at the Realtor Talk Blog: http://ow.ly/3oxPz

ASPENP0INTE Check out our second commercial featuring an employee at our AspenPointe Cafe: http://bit.ly/ht0dCs

NewsChannel_13 Have you checked out @IndyGive? If not, WHY NOT? We're proud to be a sponsor of this year's campaign http://bit.ly/eV6eFz

usahockey Do you know USA Hockey offers a free online tournament & scoring tool to its members? Find out more: http://bit.ly/hXgBtB

HSPPR Many have given to raise $8,200 of our $10,000 campaign goal for Give! Have you made your gift of $10 or more? http://www.indygive.com

csgazette County restaurant inspections make online debut Wednesday http://ubin.cc/dT2rJO

URTaxlady 7 Tips to Cut Your 2010 Taxes read more at http://urtaxlady.wordpress.com/

PikesPeakCC Jobs at PPCC: Recruitment specialist, adjunct faculty for Engineering Tech., Biology, Social Work and more. https://employment.ppcc.edu/

CookbyCamerons Want to cruise the open seas on us? Make sure you enter our contest before the end of the year! Follow the link on... http://fb.me/CEEbhl3A

RealLivingCS Thinking making some improvements to your Colorado Springs home? You may want to talk to a Realtor first: http://ow.ly/3pOJN

infrontcolorado Infront of Colorado Springs has launched a new website design for Zerbe Jewelers - be sure to visit the site: http://bit.ly/fQtGRw

CSUtilities Coping with the holidays - how does a lump of coal sound to you? http://bit.ly/etZ3mp

csindependent New Blog Post: Indy Minute - Don't miss the Colorado Springs Philharmonic Flash Cadillac concert in support of the G... http://ow.ly/1atmsD

CheyenneMtnZoo Special Electric Safari Pony Rides! That's right, YOU can ride the ponies during Electric Safari, nightly Dec.... http://fb.me/PIDCav12

csindependent New Blog Post: Meowy Christmas - Promos happen everywhere around this time of year, and the Humane Society of the Pi... http://ow.ly/1au3JO

URTaxlady Information Reporting Rules Don't Change for 2010 read more at http://urtaxlady.wordpress.com/

Pinnacol Blog: Two simple criteria to find out who's covered by your workers' comp policy - http://t.co/CEwPgHv

usahockey Executive Director Dave Ogrean has been named to the @USOlympic Committee board of directors - http://bit.ly/eFKsBr

CascadingMedia You can now "Contact Us" on our Facebook Page. http://ht.ly/3qkf2

LuisaGraff Hiring At Luisa Graff Jewelers http://conta.cc/gFgsrt

CheyenneMtnZoo Wild, Unique Gifts that Give Twice! http://fb.me/AoOBC2Bn

IndyRecords Year End List madness among the Indy staff right now. We'll post the results of our internal survey next week, but... http://fb.me/CPwuF5vO

kktv11news Bike Shop Fixes Up Old Bikes for Christmas Giveaway http://goo.gl/fb/fB1E0

DrKenGasper What is a dental spa? A dental spa offers a pleasant and welcoming alternative to those who dread visiting their... http://fb.me/NgsKNpKQ

fosterelectric1 Wouldn't be a terrible if your electricity went out and you had no more heat? Call Foster Electric for 24 hour service calls!(719)520-0550

RealLivingCS Real or Artificial? Realtor Michael Winslow tackles the great Christmas Tree debate on the Realtor Talk Blog: http://ow.ly/3qXTW

LuisaGraff Season's Greetings from Luisa Graff Jewelers http://conta.cc/fcFlAg

springshosting If you're looking for great rates on hosting with the best support EVER check us out @ http://springshosting.com

csindependent New Blog Post: Give! breaks $200,000 - This morning, the big news around here was that the 2010 Indy Give! campaign ... http://ow.ly/1avnv9

IndyRecords Hey vinyl fans! Starting today, we are offering our entire stock of sale-priced LPs (ya know, the ones that have... http://fb.me/vP7w6Nmf

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Scrutinize Your Credit Card Bill says Carol

12/15/2010

Posted on 12/15/2010 by Carol Odell
You’ve been rushing around charging a little of this and a little of that for Christmas. It’s easy to lose track of what you have charged. Those credit card bills will be coming in soon. It’s important to make sure you check every charge to make sure it’s yours.

Why? Because there are so many ways people can add unauthorized charges to your account. They don’t even have to see your credit card number. Here are some of the ways thieves can use your credit card number.

One trick con artists use is they keep all the numbers for a credit card the same except the last four digits. These 4 digits are changed until the con artists find numbers that work. They test the numbers with small purchases until they get a “winner” number. Then, they go for the big purchases.

Another approach is skimming. A dishonest employee at the point of purchase could scan the card on a special machine before returning the card. The card number will then be used by the employee and/or sold to someone else.

Technology has provided thieves with a new way of stealing. It’s called electronic pick pocketing. While you are walking down the street or in a crowded store a person can brush up against you and steal your credit card number. A scanning device is unobtrusively run across your pocket or purse where your wallet is located. Your credit card is captured and you will never know it happened. That’s a little intimidating, isn’t it?

Then there is the gas pump scam. A device can be secretly placed in a gas pump and it will capture your credit card number. A few days later, the con artists will come back and take the device out and your credit card number is now theirs to use.

By now I’m sure you are getting the picture. Thieves will find a way to get your credit card number, if they want to. Check every credit card bill and make sure there are no fraudulent charges. If you detect one, call your credit card company immediately.

Have you ever had your credit card information stolen?

How to Leverage the EICS Award for Your Business

12/14/2010

Posted on 12/14/2010 by
How would you like to attract new business, build customer satisfaction and see your company recognized by area community and business leaders? Does your customer service shine?

If you are a business owner, manager, sales or customer service coordinator, the BBB of SC Foundation's Excellence in Customer Service (EICS) program can be a tremendous benefit to you.

Not only do companies improve their customer service by participating in the EICS award program, they leverage this award in their marketing. Hear from four local companies about how they will leverage the EICS award in their marketing efforts.

Designed to recognize superior customer service and help businesses improve their service practices, EICS is a comprehensive process to analyze your service, enhance it and integrate a philosophy of continuous improvement.

We invite you to participate in our program. Businesses that apply and meet the criteria are honored with the Excellence in Customer Service Award at a special banquet attended by the region's top community and business leaders. You don't have to be a BBB Accredited Business to apply for the award.

Click here to learn more about EICS and how it can benefit your organization.

The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.

The BBB Eye - Flooring Options to Consider When Remodeling

12/13/2010

Posted on 12/13/2010 by
Even though we’re not in the best of economic times, that doesn’t mean you can’t give your home a makeover - economy style. This month on The BBB Eye we’re going to cover five areas of improvement that go a long way toward beautifying your home.

Katie Carrol of your BBB visits Dave Sarton from Sperry and Mock - The Floor Store to find out what options are available when it is time to upgrade your flooring.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets

12/11/2010

Posted on 12/11/2010 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip - The BBB Eye - Inexpensive Ways to Upgrade Your Home - Start with www.southerncolorado.bbb.org/thebbbeye

New Blog from BBB CEO - Are Diamonds a Girl’s Best Friend? - Start with www.southerncolorado.bbb.org and click News Center

BBB News - How to HUM BUG Proof Your Holidays - Start with www.southerncolorado.bbb.org click News Center

BBB Event Reminder 12-16 - Benefits 101 - ShopMyBBB.com editing class - Start with www.southerncolorado.bbb.org click Calendar of Events

BBB Event Reminder 12-16 - Community Business after Hours Networking - Start with http://southerncolorado.bbb.org click Calendar of Events

BBB Reminder 12-17 - eWomen Network - register before price goes up - Start with http://southerncolorado.bbb.org click Calendar of Events

In this week’s BBBTrustBrief: 5 Tips to Help Your Shoppers Have a Secure Holiday. Sign up http://southerncolorado.bbb.org/digital-offerings

From BBB Accredited Businesses:
CenturaHealth It's not just a job. It's a calling. Check out the latest career opportunities across the Centura Health network. http://ow.ly/3kgKo

ShaneCompany Find out the answers from our Facebook Fan Q&A with Tom Shane here: http://bit.ly/cdFm8H

RealLivingCS 12 reasons why home ownership matters: Info from the Realtor Talk Blog http://ow.ly/3kFeR

CheyenneMtnZoo What are your kiddos doing this winter break? Two different camp programs, "Ice Adventures" or "Cool Cats," are... http://fb.me/PyOG74hl

CSBikeShop Merry Christmas from Colorado Springs Bike Shop http://conta.cc/e8ZG3D

BestwayDisposal Can you believe it is almost Christmas. Remember most gift boxes & packages are recycleable. bestwaydisposal.com

FineArtsCenter Jan. 4 Open auditions for The Women featuring an all-female cast! Colorado Theatre http://ow.ly/3kUZL

MarketTreasury Tis the season to shine! Call Wirenut today to help you out! http://fb.me/MBXlvXfJ

RealLivingCS Why did Realtor Georgia Curie choose Woodland Park as her home? Find out in our Agent Spotlight at the Realtor Talk Blog http://ow.ly/3libn

amnetinc Tech Tip Tuesday: Windows 7 Calculator - It's Super Cool! http://ht.ly/3lk2N

DanceColorado Correction for Dance Party. Party will be held on Friday, December 17th (7 to 10) 473-1395 http://conta.cc/g0r4v7

CareandShareFB 80/Twenty Wines in Pueblo are generously donating $1.00 of every bottle of their limited edition blend 140 RED... http://fb.me/NWXAaZnz

URTaxlady IRS Issues Energy Reminder read more at http://urtaxlady.wordpress.com/

PPWFC When Only Half Your Company is Profitable - December 2010 http://conta.cc/hO34Ff

FrontRangeHonda Whatever You've Got...Bring It! The Best Christmas Ever is a community-wide collaboration to provide a Christmas... http://fb.me/NgBv6ver

csbjmikereid CSBJ Headlines - CVB lands Destination Marketing accreditation http://ht.ly/1aly6G

kktv11news Prevent ID Theft This Holiday Season http://goo.gl/fb/954EX

RealLivingCS You're renting a home, but the owner hasn't made payments and the house is going into foreclosure. What can you do? http://ow.ly/3lXUt

CSBizJournal $50 gift card good at any Concept Restaurant - free to the 1st 10 people that subscribe to the CSBJ! http://bit.ly/i9Fqqw

CanonChamber Chamber Events This Week http://conta.cc/fbw8iW

URTaxlady There's Still Time to make 2010 Tax-Free Gifts read more at http://urtaxlady.wordpress.com/

RugDecorCS Here is our latest commercial. Do you like it? http://fb.me/P1WD6Bdy

CHEFSCatalog It's our Best Sale of the Year! New and additional markdowns. Limited quantities available, shop today! http://bit.ly/BestSaleoftheYear

KylahEdgin December special: Purchase 2 hours of Home Staging or Interior Redesign, get 1 free!

CookbyCamerons Happy Holidays from Camerons Products - http://eepurl.com/bTFHL

Ent_CU Catch-up on the latest EntTalk blog – “Making a House Your Home – tips for the first-time home buyer” Visit: http://bit.ly/b7wFBl

CSUtilities Unique gift idea – certificates good towards Colorado Springs utility bills. http://bit.ly/dSBSdX

WebsterColorado Thinking about donating to a local nonprofit for the holidays? Visit www.indygive.com! If you are a 20- or... http://fb.me/OWSqpxhg

URTaxlady IRS has $164.6 Million in Undeliverable Refunds could you be one of them? Read more at http://urtaxlady.wordpress.com/

RealLivingCS How safe is the air in your home? A post for your health from Michael Winslow on the Realtor Talk Blog http://ow.ly/3mMET

LuisaGraff Moving Sale Weekly Special http://conta.cc/fS3nON

rnrcoffeecafe Wow, the holiday coffee orders are pouring in! If you are ordering coffees from us, please know we are on a 3-4... http://fb.me/MXfMFnnw

DrKenGasper Our December newsletter. We invite you to our holiday open house, (complimentary chair massages), spa gift ideas... http://fb.me/x4cAdH66

DrKenGasper Come to "Holiday Open House - Free Chair Massage!" Thursday, December 16 from 9:00 am to 4:00 pm. Let us help you... http://fb.me/LQFWR26X

compassion Hey college student - apply for our 2011 summer internship program! http://bit.ly/elMXQD

RealLivingCS Colorado Springs a step closer to adding new data park, new jobs. http://ow.ly/3naxD

compassion Let the world know you partner with Compassion. Free Compassion stickers and decals! http://bit.ly/dRQx2p Help spread the word!

CMRCOS Cheyenne Mountain Resort’s “Unwrap the Magic” package was featured in an Examiner.com article about holiday... http://fb.me/Lcwi7QBZ

CMRCOS Hey fans! Tune in to the Golf Channel on Monday, Dec. 13, to see our own Ann Finke, PGA director of instruction,... http://fb.me/xyULVefC

Ent_CU Ent.com is getting a new look! Learn more about it and see a preview at www.ent.com/newlook

Pinnacol Two new job opportunities at Pinnacol! http://bit.ly/fL9o69

MileHighCarCo I uploaded a YouTube video -- Mile High Car Company Fits You http://youtu.be/yQrSoRCnwHg?a

SaddletreeHomes Updated New Home Design Center - The Saddletree Homes design center was transformed in November 2010 to give new hom... http://ow.ly/1aoP9w

KellerHomes At Keller Homes keeping up with current home building trends is our business. Our goal is to make sure the latest... http://fb.me/OqQvnb9d

novusglasscs Gift certificates from NOVUS Glass make a great Christmas gift! www.novusglasscolorado.com

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

How to HUM BUG Proof Your Holidays

12/8/2010

Posted on 12/8/2010 by
Don’t let the Identity Thief Scrooge steal your holiday cheer. By taking a few simple steps, your holiday season can be filled with joy and peace of mind!

The Colorado Bureau of Investigation Identity Theft/Fraud Unit provides this handy checklist to keep in mind during the holiday season and throughout the year:

Your Holiday Identity Theft Prevention Checklist

Travel Light
When out shopping or enjoying festivities, carry only what you need: your ID, one credit or debit card, medical insurance card, limited number of checks. Consider a neck pouch and carry wallets in front pockets. And NEVER leave your purse or wallet unattended.

Party Wisely
When out celebrating, keep your purse or wallet with you. Do not leave it in the car, in a coat check area or at your table while you dance or visit the restroom. If hosting a party, lock all of your financial and personal identifying information in a safe place—this includes laptop computers. Log off and turn off desktop computers. Always lock your car.

Take Care at the ATM
Go in the bank whenever possible. Only use an ATM in a well-lit area, and do not use an ATM if you see anyone threatening or suspicious hanging around. Keep your receipt in a safe place. NEVER give your ATM card or PIN to anyone else to use.

Protect Your Home
Consider adding lights and radios on timers so that your home always looks occupied. Install motion activated lights outdoors if possible. Turn on outdoor lights after dark. Do not display holiday decorations that block your windows or give burglars a place to hide while breaking in. Always lock your home and garage. Notify your local police department if you are going on vacation. Don’t forget to let them know who will be house or pet sitting for you. When leaving home, secure your financial and personal identifying information in a safe place (including laptop computers).

Give Wisely
Make a charitable giving plan and stick to it. Do not donate to anyone calling on the phone or going door to door. If the charity is legitimate, they will mail you information. NEVER give your social security number to a charity. Check out a charity before donating by going to www.give.org or www.charitynavigator.org.

Protect Personal Information
NEVER give out your social security number, bank account or credit card account information or your passwords and PINS to callers or people who send you text messages or e-mails. Consider giving gift cards instead of writing a check. Take out-going mail to the Post Office to mail. Shred all documents and mail containing any financial or personal information.

Be Computer Savvy
Shop on secure websites that display the locked padlock image or include “https://” in the browser window. Use strong passwords. Shop only with sites you know and trust. Do not open e-mails from addresses you do not recognize or e-mailed receipts for merchandise you did not order. If receiving an e-mail asking for money to be wired to help a family member, friend or soldier; it is a scam. Do not wire the money without first checking out the request. Update your anti-virus and anti-spyware programs.

Protect Yourself at Faith Community Events
Do not leave purse or wallets unattended; this includes when going up to the altar, going for Communion or visiting in the Fellowship Hall. Use an envelope when making a donation by check.

After the Holidays
As soon as possible, check your credit card statements and bank account transactions to ensure that everything is accurate.

Click here to download a copy of the full tip sheet.

If you have any questions about protecting yourself, or if you think you may have been a victim of Identity Theft, please contact the Colorado Bureau of Investigation Identity Theft/Fraud Unit at (303) 239-4649.

The Colorado Bureau of Investigation will provide a free educational presentation for your group or community. Just call (303) 239-4649 to schedule.

Are Diamonds a Girl’s Best Friend? says Carol

12/8/2010

Posted on 12/8/2010 by Carol Odell
You’ve heard the saying --- “Diamonds are a girl’s best friend.” That is until you want to resell them.

When you drive a new car off the lot, it generally goes down in value. The same is true of diamonds. Once you pay for the diamond jewelry and walk out the door, don’t count on reselling it for the same price --- at least not for a long time. A jewelry store would not want to pay full price for your jewelry when they can buy wholesale.

How do you go about selling your diamond jewelry? First know the quality of the diamonds you have. Diamonds are priced based on the four C’s: cut, color, clarity and, of course, carat. Understand all four C’s, then go talk with a jeweler. Take any paperwork you received with the jewelry at the time of purchase.

Have your diamond appraised. Choose your appraiser wisely. Is the person a graduate gemologist (G.G.), meaning they have taken all the courses, exams and can identify and grade gemstones? What is their track record? Find out by checking with your BBB. Keep in mind that appraisals can be for insurance purposes and your diamond will probably not sell for the value of the appraisal.

Talk to various jewelers. What are their prices for diamonds similar to yours? Go to numerous jewelry stores and pawn shops to determine what they will pay you for your diamonds. Consider selling them yourself. Be careful that you don’t receive a fraudulent check; fake checks can be made to look so authentic they can fool a bank employee. You can always be safe and ask for cash.

The bottom line is you probably will not get what you had anticipated for your diamonds. A diamond's real investment value is the sentimental value. I have a ring that my grandmother wore until she died at the age of 103. That ring wouldn’t sell for much. But, it’s priceless to me!

What experiences have you had?

The BBB Eye - Inexpensive Ways to Upgrade Your Home

12/6/2010

Posted on 12/6/2010 by
Even though we’re not in the best of economic times, that doesn’t mean you can’t give your home a makeover - economy style. This month on The BBB Eye we’re going to cover five areas of improvement that go a long way toward beautifying your home.

A well-designed home starts with a solid foundation and well-built shell. You can transform the entire look of a home depending on the type of trim, molding or other woodwork you choose. Here to give us some tips in our segment, Inexpensive Ways to Upgrade Your Home, are Carol Odell of your BBB and Dennis Kugizaki of Knotty Moon Designs.

Is it time to give your home a new look? It is not that hard to do.

Start with the wood in your house --- the trim, doors, cabinets, etc. You can go from a Victorian look and go modern, or vice versa. Choose from such rich and warm woods as mahogany, cherry, walnut or maple. Oak is overused.

What rooms should you tackle first? If you are going to be selling your house, the kitchen and bathroom upgrade costs are easier to recoup in the price of your home.

For higher-end remodeling projects consider new cabinets, granite countertops and new lighting. Think about upgrading the hardware on the cabinets, too. There is European hardware available that sucks the drawers in the last two inches when you push on them.

For middle to lower-end remodeling projects consider cleaning up the dings on the cabinets, adding new pulls, and refinishing or painting your cabinets --- and painting the walls in a welcoming color.

Whatever changes you are making to your home, think about enhancing it with wood.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets

12/5/2010

Posted on 12/5/2010 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip - The BBB Eye - How to Help Prevent Identity Theft - Start with www.southerncolorado.bbb.org/thebbbeye

BBB News - Excellence in Customer Service Program Ready For 2011 Applicants - Start with www.southerncolorado.bbb.org click News Center

New Blog from BBB CEO - It’s All about the Connection - Start with www.southerncolorado.bbb.org and click News Center

Your BBB in the News - Start Your Search With Trust - Start with www.southerncolorado.bbb.org click News Center

BBB Accredited Businesses Only - The Insider e-newsletter - 12-10 - Start with www.southerncolorado.bbb.org and click orange LOGIN button

BBB Event Reminder - Buzz with the Bs 12-10 - Who Else Is You? - Start with www.southerncolorado.bbb.org and click Calendar of Events

From BBB Accredited Businesses:
Ent_CU Help us help others with our Holiday Food Drive & Cans for Comments; donate dry foods/cash at any of our locations http://bit.ly/dMtZGh

CenturaHealth Do you know the difference between hospice and palliative care? Check out this video from Centura Health at Home. http://ow.ly/3h2tS

PPWFC Rid Fear-of-Fear Itself: December 2010 http://conta.cc/eOCMWg

RealLivingCS Want to get some exercise while you're looking for a home? Talk to Realtor Dorrie Stewart http://ow.ly/3h4mF

PikesPeakCC PPCC Dance Department Winter Concert at Colorado College's Cossitt Hall. Dec. 11-12, multiple shows. $3-$8. More info: http://t.co/WOoGeEv

csgazette CTU announces two new online programs: Colorado Technical University today announced the launch of two new progr... http://bit.ly/dKsniX

PioneerColorado Some new things i am working on to let people know about awesome products we ... (YouTube http://youtu.be/9ZAGuqMnN78?a)

PioneerColorado I uploaded a YouTube video -- 047 http://youtu.be/x2o0xSLsKpk?a

ACoachJanna Step back, and look to the next leap for your business http://conta.cc/g26A6s

ACoachJanna New office location! Downtown Colorado Springs. Come by and visit us - 620 N. Tejon.

amnetinc Tech Tip Tuesday: How to Take a Screen Shot http://ht.ly/3hDE8

CSUtilities Ho, Ho, Ho...Green Santa http://bit.ly/fdyoFl

Pinnacol New blog post: Return-to-Work Mythbusting - pinnacolblog.com/?p=50

airport_auto Toys for Tots, please help this Christmas. Donate an unwrapped toy and receive $10.00 off any repair or service. Help spread the word.

CSUtilities Give yourself an early Xmas present! More than $5 Million in Colorado rebates left for appliances and services at RechargeColorado.com

CheyenneMtnZoo Come to "Santa Brunch at the Cheyenne Mountain Zoo" Saturday, December 18 from 10:00 am to 1:00 pm. An Up-close... http://fb.me/wvINe7fP

RealLivingCS How Does the Foreclosure Controversy Affect Colorado? Info from the Realtor Talk Blog: http://ow.ly/3iszR

ASPENP0INTE Have you seen the new ad on KOAA highlighting one of our many success stories: http://bit.ly/gWulxS There are more to come!

DanceColorado Ballroom Dance Club Friday December 17th from 7 to 10 pm $15 per person, 750 Garden of the Gods http://conta.cc/e6s1rV

cheapsubaru Heuberger Motors, Inc - Rally driver in the Heuberger family: http://bit.ly/hnrRMa...watch out Pastrana!

PuebloStorage 130 sqft office space NOW available @ Affordable Storage Solutions - INCLUSIVE Call Now 719-564-2345

URTaxlady 12 Last-Minute Tax Tips Not Realated to Vehicles for 2010. Read all 12 at http://urtaxlady.wordpress.com/

csworldarena Hiring for an executive assistant http://ow.ly/3j4Cp

URTaxlady Nine 2010 Last-Minute Tax Tips for Vehicles. Read all nine at http://urtaxlady.wordpress.com/

csindependent New Blog Post: Indy Minute - This week features the annual Festival of Lights parade in downtown Colorado Springs, ... http://ow.ly/1ah5nc

PhantomCanyon Looking for a fantastic place to have your office Christmas party? Our 3rd floor ROCKS for events!

kktv11news UPS Store Spots a Scam http://goo.gl/fb/dYYcP

DrKenGasper Meet Dr. Gasper! We hope you have a good weekend. 719-599-0700 http://fb.me/PM5jhnBD

bobbybrown719 Bail Bondsman Adds Reality Star To Resume - News Story - KRDO Colorado Springs http://t.co/T3K2oi6

CenturaHealth Be sure and check out our winter issue of Vim & Vigor. Great articles, health tips and much much more. http://ow.ly/3iybb

amnetinc Check out our latest promo video for the 2010 Extreme Tech Makeover: http://ht.ly/3jHGo We hope to see you at the Tech Lunch next week!

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Buzz With the Bs - Who Else Is You?

12/1/2010

Posted on 12/1/2010 by
Come to Buzz with the Bs, a monthly networking breakfast hosted by the Better Business Bureau of Southern Colorado and the Business Network International (BNI).

This month, you’ll meet Doug Kelley of Pre-Paid Legal. He’ll talk about the five major kinds of identity theft and what steps you should take to protect yourself.

Who Else Is You? - Speaker: Doug Kelley

Learn about the five major kinds of identity theft and some practical safeguards you can employ to help protect yourself.

Financial
Social Security
Character/Criminal
Medical
Driver’s License

Q. What is Buzz with the Bs?

A. The Better Business Bureau of Southern Colorado and Business Network International host a monthly networking breakfast for your community. You don't need to be a member of either group to attend!

Each month, we have an educational speaker to present you with tools that will help you develop your business. Come buzz with your peers, network, grow your business and expand your horizons.

Click here to register.
Click here for flyer.

Date:
Friday, December 10, 2010.

Time:
7:15 a.m. - 9:00 a.m.

Location:
Colorado Springs Elks Lodge
3400 North Nevada Avenue, Colorado Springs

Tickets:
$12 with a reservation or $15 at the door

RSVP:
Please RSVP no later than 48 hours before the event to Kelly Clark at (719) 636-5076 ext. 114, (866) 206-1094 ext. 114 or kellyc@bbbsc.org.

Start Your Search With Trust

12/1/2010

Posted on 12/1/2010 by
The Better Business Bureau of Southern Colorado is dedicated to providing the public with accurate information about businesses. For both consumers and businesses, the BBB rates each company and disseminates general information about businesses so an informed purchasing decision can be made.

Katie Carrol, the director of media relations and communication for the BBB, talks with Beverly Weaver of Comcast Newsmakers to discuss the role of the BBB, the ways it has changed over the years, and how it helps both consumers and businesses.

The BBB maintains a database of more than 4 million reliability reports to provide consumers important data. It’s a great starting point. Businesses are rated on a scale of A+ through F based on information provided by the business, as well as a specific formula created by the BBB. The BBB is continually improving its rating system and methods of operation.

Companies that want to become accredited members of the BBB are thoroughly checked out and researched before being approved for accreditation. Because we are a membership based nonprofit, there is a membership fee. This represents a commitment to adhere to and meet a strict set of standards. If a business fails to comply with these standards, their accreditation may be revoked.

The BBB also alerts consumers about scams and fraud through our local and national website; our local television show, The BBB Eye; our weekly radio program, INSIGHTS and working with the local media.

For more information on the programs and services offered by your BBB, start with www.southerncolorado.bbb.org.

It’s All about the Connection says Carol

12/1/2010

Posted on 12/1/2010 by Carol Odell
Thanksgiving. What a perfect time to connect. We sure did.

We jumped into our blue Ford 150 truck with an extended cab. Jumping into the back seat to join us was our 65-pound honey-colored goldendoodle Maddie. We were off to southwestern Missouri to see my dad.

Once at my dad’s house we spent the next three days connecting with relatives and friends, sharing food and stories.

There were other ways we connected, too. I had a colorful gym bag I was trying to decide whether to send to my 14-year-old granddaughter Morgan in Ohio. So, I hung it on a chair, clicked a picture with my phone, and sent the picture to Morgan. She responded quickly by text. “I’d love it. Thanks, Grandma.” Task accomplished.

The next day I pulled out my laptop because our grandchildren Trent, age 10, and Jillie, age 7, in Denver had called to say they wanted to skype. I asked Dad, who is 93 years old, if he would like to see how to skype and talk to Trent and Jillie. He was all for it. So, for the next ten minutes, we talked with Trent and Jillie via this fun way of connecting.

Later on that day, I connected to the Internet and went to a website that our son Andy had told us about to order his 11-year-old son Brandon a sturdy version of an indoor basketball hoop and ball. Within a few minutes the transaction was done. The gift would be on its way to Andy’s house for Christmas.

It’s amazing the ways we can connect on a personal or business level. It all comes together when we make the opportunity to connect. As individuals it’s important we seize the opportunities to connect to loved ones and even do some shopping with little effort. As businesses it’s important to know your customers’ needs and how they use technology to meet those needs.

Whether you are an individual or a business --- have fun connecting this holiday season.

The BBB Eye - How to Help Prevent Identity Theft

11/29/2010

Posted on 11/29/2010 by
As much fun as the holidays are, it’s a time when scam artists come out in full force. They know we are feeling generous, which makes it the perfect time to play on our sympathy, kindness and concern for others. So this month on The BBB Eye, we’re going to give you an update on the latest scams to watch out for.

In our segment, How to Help Prevent Identity Theft, Katie Carrol of your BBB sits down with Hazel Heckers from the Colorado Bureau of Investigation to discuss ways to catch identity theft early and what to do if you have become a victim of identity theft.

The Colorado Bureau of Investigation (CBI) is one of the premier law enforcement agencies in the state of Colorado. Working closely with other state authorities, CBI addresses specific issues of concern to the consumer. Hazel Heckers works for the CBI in the identity theft and fraud division, helping those who have been victims of crimes.

Heckers is also a victim advocate; someone who is there to help those who fall prey to these crimes better understand the resources that are available. She helps consumers restore their good name. Another important part of her job is to educate victims on how the criminal justice system works, why the process takes as long as it does, and why officers ask specific questions in the manner they do.

The Colorado Bureau of Investigation has three simple rules to help protect you from financial crimes:

Guard your personal information; don’t let anyone see it.
Check your personal accounts such as bank and credit cards regularly to make sure money on the statement is actually money you spent.
Check your credit report annually. Anyone can get a free credit report once a year by going to www.annualcreditreport.com.

For more information visit cbi.state.co.us or call the Colorado Bureau of Investigation at (303) 239-4649.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Excellence in Customer Service Award Program Is Ready For 2011 Applicants.

11/28/2010

Posted on 11/28/2010 by
In September 2010 the best of the best companies in customer
service were honored at our EICS gala.

Your company could join the prestigious group of EICS Award recipients.

Start by applying for the 2011 EICS award.

Your BBB launched the Excellence in Customer Service (EICS) award program in 1995 to recognize superior customer service, help businesses improve their service practices and ultimately make our community a better place to live.

This prestigious award is based on the Malcolm Baldrige National Quality Award criteria and winning companies have proven their customer service practices to be exemplary as they have integrated a philosophy of continuous improvement. Companies do not compete against each other, but instead try to meet or exceed the established criteria.

All applicants are evaluated by a team of independent, professional evaluators. The evaluating team prepares a confidential, written feedback report for each applicant documenting the company’s strengths, weaknesses and opportunities for improvement.

Anyone interested in applying for the EICS award can click here or download the application at www.southerncolorado.bbb.org/eics or contact Cat Eli at (719) 636-5076 extension 100, (866) 206-1094 extension 100 or eics@bbbsc.org.

Watch our interview with Karl Mecklenburg, keynote speaker at our 2010 Excellence in Customer Service Award Gala.

The Week in Tweets

11/28/2010

Posted on 11/28/2010 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
BBB Event Announcement - December eWomen Network Luncheon - Start with www.southerncolorado.bbb.org and click Calendar of Events

New Video Clip - The BBB Eye - Consumer Advice From Your District Attorney - Start with www.southerncolorado.bbb.org/thebbbeye

BBB News - Injured Soldiers Hand-Assemble Holiday Greeting Cards - Start with www.southerncolorado.bbb.org click News Center

New Blog from BBB CEO - Be Thankful Throughout the Day - Start with www.southerncolorado.bbb.org and click News Center

In this week’s BBBTrustBrief: Why You Should Turn Off the Clock On Guarantees. Sign up at www.southerncolorado.bbb.org/digital-offerings

From BBB Accredited Businesses:
ShaneCompany We're donating $10K to 4 gr8 charities. Enter to win a $1k jewelry gift card for voting. Find out more & enter here: http://on.fb.me/8ZDz2V

CMRCOS Another great way that Cheyenne Mountain Resort is an integral part of the local community...Check it out!... http://fb.me/Kp6WALSG

GendronHomes Gendron Homes is certified with the EPA and the VA to make your home handicap accessible. Grants available for qualified Vets call 596-7001

CSSBDC Add Staff's Cari Shaffer named Chamber's Business Citizen of the Year http://bit.ly/e0crBb

ChieftainNews Hey Chieftain fans! We need you! We are looking for artists with a creative flare and a passion for local news.... http://fb.me/LPCuMXct

AllSmilesDental Good Morning! Who wants a free teeth whitening kit (worth $400! wow!)? Perfect timing with the holidays around the... http://fb.me/N1gVSZHE

LearningRx Need to improve your concentration skills? Try F.O.C.U.S. http://bit.ly/fJgFDM

IndyRecords A quick story about Indy Records in the Gazette! http://t.co/0i0rIpG

obrienscarpet1 I'm hiring: Account Manager / Sales at ProSource Wholesale Flooring - Colorado Springs, Colorado Area jobs http://lnkd.in/5kanWs

csgazette Tech Luncheon: Doing More with Less-How to Thrive with Technology in Good Times and Bad http://ow.ly/3ey51

URTaxlady Should You Reverse a Roth IRA Conversion made in 2010? Read more at http://urtaxlady.wordpress.com/

HSPPR Santa Paws is coming to town! Bring your pets for professional photos! Proceeds benefit HSPPR. http://bit.ly/gioUbn

RealLivingCS We've got new listings in Colorado Springs, Cripple Creek, Florissant, Peyton and Woodland Park. Photos: http://ow.ly/3eZG3

cheapsubaru Heuberger Motors, Inc - Adopt til'you drop: http://bit.ly/haHafd Stay up to date! Happy Thanksgiving

URTaxlady 10 Common tax return errors and how to avoid them! Read more at http://urtaxlady.wordpress.com/ make your appointment today 719-548-4924.

cheapsubaru Heuberger Motors, Inc - Black Friday: http://bit.ly/gApyxD

Follow BBBSouthernColo on Twitter for scam alerts, information on BBB and BBB Accredited Business activities, business and consumer tips, and more.

You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

Be Thankful Throughout the Day says Carol

11/24/2010

Posted on 11/24/2010 by Carol Odell
A thankful heart is not only the greatest virtue but the parent of all the other virtues. - Cicero

On October 3, 1789, George Washington issued the first Thanksgiving Day Proclamation. And we’ve had so much to be thankful for since then. We have grown as a country, adding states to the awesome total of 50.

Civil rights have improved so that no one has to go to the back of the bus any more. There is no longer a drinking fountain based on the color of skin.

The opportunity for more education is alive. My husband’s highly intelligent father had to quit school in the eighth grade to help support the family. His sons both have a college education. The list goes on.

Our country, society and personal lives are far from perfect and never will be – yet, the reasons to be thankful are immense. Take note as you go through your day.

You woke up. You could be dead. If you have a job, be thankful. Many people do not. Do you have a place to live? Many people do not. Be thankful for your family; don’t expect them to be perfect. Oh! By the way, be sure to tell them how you appreciate them. Remember, many people don’t even have a family.

As you go shopping for the holidays --- food, gifts, decorations, and more --- notice the person helping you. They are working hard to serve you. And that business owner is taking huge risks to have the business to meet your needs. He might not be taking a pay check during these difficult times so that he can keep the doors open.

And business owners, be thankful the consumer chose your company to do business with.

Life will always have its difficulties. The way to enjoy life is to be thankful for what you do have and can experience. It’s a choice. Hold on to appreciating the positive. Don’t spend time counting the things you don’t have. Your task will never be finished. Listing the things we’re thankful for is a finite task, but so much more rewarding and enriching. And you will surprise yourself with how much you have to be thankful for.

Wishing you a wonderful Thanksgiving for 2010. Experience it to the fullest. It won’t come again.

Injured Soldiers Hand-Assemble Holiday Greeting Cards

11/23/2010

Posted on 11/23/2010 by
This time of year, many people send holiday greeting cards to family, friends, colleagues and clients.

A Colorado Springs based company has hired some injured soldiers, who are trying to transition back into the workforce, to put the cards together.

"We did a training session to see how it would work and it actually worked out very well and wounded warriors are doing a super job," said Chris Washko, Photographer's Edge President.

The Better Business Bureau of Southern Colorado and Photographer's Edge have teamed up to offer unique holiday cards. Soldiers hand assemble them using pre-printed card frames and scenic pictures of Southern Colorado.

"This is a wonderful project. It's a win-win for everybody," said Katie Carrol with the Better Business Bureau.

A portion of each card sold will go to help wounded warriors and high school students who may not be able to afford a college education.

For more information or to order your own holiday greeting cards, click here.

This story was posted at 5:18 p.m. on November 12, 2010 on kktv.com. Click here to link to original story.

KKTV Reporter: Mindy Stone
E-mail Address: mstone@kktv.com

The BBB Eye - Consumer Advice from Your District Attorney

11/22/2010

Posted on 11/22/2010 by
As much fun as the holidays are, it’s a time when scam artists come out in full force. They know we are feeling generous, which makes it the perfect time to play on our sympathy, kindness and concern for others. So this month on The BBB Eye, we’re going to give you an update on the latest scams to watch out for.

In our segment, Consumer Advice from Your District Attorney, Carol Odell of your BBB and Dan May, the Colorado Springs District Attorney, discuss ways consumers can protect themselves from con artists and scams so they can avoid ever needing the services of the DA's office.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.

The Week in Tweets

11/20/2010

Posted on 11/20/2010 by
Here are BBB and BBB Accredited Business headlines for the past week.

From your BBB:
New Video Clip - The BBB Eye - How Dora Can Help Protect Consumers - Start with www.southerncolorado.bbb.org/thebbbeye

New Blog from BBB CEO - More than Company Reports and Complaints… - Start with www.southerncolorado.bbb.org and click News Center

In this week’s BBBTrustBrief: 3 Ways to Position Yourself As an Expert. Sign up at www.southerncolorado.bbb.org/digital-offerings

INSIGHTS Radio - Oct 16 How Internet Marketing Works - Start with www.southerncolorado.bbb.org click Watch The BBB Eye-Listen to INSIGHTS

From BBB Accredited Businesses:
loafnjug Here's a great deal from Loaf 'N Jug: Purchase any iTunes card and get a FREE 16oz. Coffee! So enjoy the music and the coffee's on us.

CheyenneMtnZoo Special PONY PROGRAMS Thanksgiving Week! Don't miss special pony rides, pony camps and a "meet and greet" with... http://fb.me/I8rjV5uR

Ent_CU Comment on our FB page and we’ll donate a can of food! www.ent.com/facebook?from=twt

rnrcoffeecafe It's holiday season at R&R! See what we're baking up in our latest blog post... http://fb.me/t13RYOwB

HSPPR Affordable spay/neuter services are now available at HSPPR! http://bit.ly/93lBiJ

CenturaHealth Improving access to health care for rural CO. Read more about how Connected Care is serving residents in Lamar. http://ow.ly/3a7Ej

CSUtilities What's colorless, odorless and deadly if it's in your home? Carbon monoxide. Learn about the causes/risks. http://bit.ly/2fQUPb

RealLivingCS Five questions with Realtor Jim Goodwin: Agent Spotlight at the Realtor Talk Blog http://ow.ly/3aaIM

mccloskeymotors Chickity check us out online - the new website is up! http://www.bigjoeauto.com - let us know what you think!

FineArtsCenter Are you digitally savvy? Want to learn more about the arts? Looking for a new media/internet marketing intern! http://ow.ly/3agxR

VedaSalonSpa Help Support your local non-profits by participating in the Independent's Give Campaign: http://ow.ly/3alT3

VedaSalonSpa Join our Community page on our website! Upload photos, videos and pictures of your style! Show us your latest fashion! http://ow.ly/3alUf

MarketTreasury I posted 68 photos on Facebook in the album "Holiday coupons! Click and Print...save a fortune!" http://fb.me/GikHpv6U

CookbyCamerons Need to order Emeril Lagasse smoker bags as seen on Martha Stewart Living? Buy them here! http://fb.me/xAYIqmGk

CSUtilities GEO rebates - No reservation required. http://bit.ly/bvuXRO

infrontcolorado Infront has launched a new website design for the Colorado Springs Downtown partnership. http://lnkd.in/iPS9g2

CheyenneMtnZoo Need some time to shop or wrap presents without the kiddos?! Drop them off at the ZOO for a special KIDS ONLY... http://fb.me/L3OygkvD

IndyRecords New Springsteen, Rihanna, Kid Rock, Nelly and Hendrix this week at Indy! Plus, get a limited edition lithograph... http://fb.me/JGOxQuKJ

PuebloStorage Affordable Storage Solutions November 2010 Newsletter http://conta.cc/9IYMOm

KellerHomes Our Relationships Matter: Letter From Adam Bauer, President of Planet GraniteKeller Homes has been one of the be... http://bit.ly/cyfuHt

ACoachJanna Come to "The ABC's for Software Company Profitability in 2011" Tuesday, December 7 from 3:30 pm to 6:30 pm. The... http://fb.me/OvxL4vPW

MileHighCarCo We just connected with All Smiles Dental Group... http://mcclip.me/G9sq and 2 other merchants; http://mcclip.me/G9sr

Pinnacol Pinnacol policyholders: Order our new Photo-based Landscape Safety Guide for free here - http://bit.ly/ab0MU8

URTaxlady 2010 Tax Change Alert: get up to date on the changes for 2010 @ http://urtaxlady.wordpress.com/

CheyenneMtnZoo Do you want to make you Christmas party memorable this year? Invite the amazing animals from the Cheyenne... http://fb.me/MpFsJlYC

CSSBDC Close the door on 2010: Are you ready for the tax man? Business Workshop Dec 2nd 9am-12pm. $20 Sign up today! http://ow.ly/3bkti

CheyenneMtnZoo Food, games and TONS of prizes at the Grizzly Grill CULINARY CARNIVAL! Sat, Nov. 27, 11a-4p. How fast can you... http://fb.me/xA1oViaU

Pinnacol Cost containment certification can save you some cash on your premium - http://www.pinnacolblog.com/

usahockey Did you know USA Hockey is on Facebook? Check out our official fan page at http://Facebook.com/USAHockey & spread the word!

CSUtilities Being thrifty with your dollars. http://bit.ly/cSGDR5

CHEFSCatalog CHEFS Holiday Giveaway--Enter today to win! http://bit.ly/CHEFSHolidayGiveaway

csindependent New Blog Post: Indy Minute - This week featuring the regional premiere of Lucky Stiff, Blues legend Candye Kane in c... http://ow.ly/1a29GO

kktv11news Baby Giraffe Born At The Cheyenne Mountain Zoo http://goo.gl/fb/7TYOp

URTaxlady More information on the new "Small Business Jobs Act"... read more @ http://urtaxlady.wordpress.com/

ACoachJanna News from ActionCOACH Colorado Springs http://conta.cc/dkd3VF

DrKenGasper We love new patients! Our practice continues to grow through the confidence and trust that you show through your... http://fb.me/vVR03KtR

CSSBDC Planning 2011 SBDC workshops for next year! What topics would you like offered?

PuebloStorage Tweeters! Rent any storage unit now to Thangsgiving & we'll furnish UR Turkey! Call us at 719-564-2345 www.StorageInPueblo.com

CSBizJournal We've just released the 2011 Book of Lists in excel - click here to download your copy http://bit.ly/bGcE2I (print edition comes end of Dec)

LaZBoyCS SALE: Thanksgiving is coming, and we've got savings and expert advice to help you get ready. See our ad and coupon here: http://ow.ly/3czg3

VedaSalonSpa Gifts of Hope - Your Gift, Their Future: New Holiday gift packages that are good for you, but give back to earth as well. http://ow.ly/3cABY

rnrcoffeecafe Our Toys for Tots bin (new, unopened toys) and our Black Forest Cares bin (canned goods) are here for the holiday... http://fb.me/xZbWulkF

CSSBDC SBDC Newsletter: Entrepreneurs' Day, Small Business Saturday & more.... http://conta.cc/atoWDF

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You can also follow our growing list of BBB Accredited Businesses who tweet @BBBSouthernColo/bbb-accredited-businesses

More than Company Reports and Complaints… says Carol

11/17/2010

Posted on 11/17/2010 by Carol Odell
Most nonprofits do more than people realize. Your BBB is not any different. People call the BBB with all sorts of questions and problems. The following story told by a BBB employee depicts how the BBB staff reaches out to individuals when they call with a need.

One morning, I received a phone call from an elderly and confused woman. Her first words were, “Honey, I don’t know what to do! I think I’ve sold my house, and there’s a man coming this afternoon so I can sign papers!” In the conversation that followed, I learned that she was 92 years old and utterly alone in the world. Her husband had passed away, she didn’t have any children, any close friends, a church, or even a health care professional she trusted to talk to. She did want to sell her house --- but at some point in the future. She feared that the realtor she’d been speaking with had misunderstood her, and that she’d inadvertently given up her home! She was hopelessly confused, and didn’t even know the name or company of the man who was supposed to be coming to have her sign papers.

I spoke with her for quite some time, trying to help her sort out what was happening, and reassuring her that she didn’t need to make any decisions or sign anything until she completely understood all of the ramifications. She calmed down considerably during the course of our conversation, and I helped her plan what to say when the man showed up. Then I took her name and number and called AARP and explained the situation. They assured me that someone would contact her immediately to offer assistance.

When I followed up with AARP, they said that a representative had been with the elderly lady when the mystery-salesman showed up, and had helped her resolve the situation.

How has your BBB been helpful to you?

The BBB Eye - How Dora Can Help Protect Consumers

11/15/2010

Posted on 11/15/2010 by
As much fun as the holidays are, it’s a time when scam artists come out in full force. They know we are feeling generous, which makes it the perfect time to play on our sympathy, kindness and concern for others. So this month on The BBB Eye, we’re going to give you an update on the latest scams to watch out for.

In our segment, How Dora Can Help Protect Consumers, Katie Carrol of your BBB has a conversation with Chris Line from the Department of Regulatory Agencies about the helpful consumer information available through Dora.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.